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Team Lead

The Team Lead performs all of the general duties required of an Admissions Representative which includes but is not limited to obtaining required information for the admission of patients, ensuring that all patients are greeted in a courteous and prompt manner. All financial information is obtained and entered correctly and all patient information is protected as confidential. In addition to admissions duties the Team Lead acts as the focal point for answering questions and assisting the admissions staff with day-to-day problems/operations. The Shift Leads assists the Admissions Supervisor, helping to resolve scheduling and staffing issues that occur as a result of unscheduled staff absences. The Lead also acts as a stand in for the Admissions Supervisor in their absence. The Shift Lead will take call and staff in as necessary.

Preferred Qualifications:

2 years of progressive experience in the capacity of an admitting representative in a hospital or healthcare setting.

Demonstrated ability with PC and software programs preferably McKesson Paragon or other hospital software used to admit patients.

Ability to maintain control in high volume, high stress level venue.

2 years of business management experience in a lead or supervisory role with duties pertaining to scheduling, staffing and leadership.

Medical terminology a plus as well as a strong knowledge of medical insurance plans. Ability to calculate and collect financial responsibility from patient.

Excellent customer service skills as well as time management skills, flexibility in schedule including openness to change.

High School Diploma preferred.

Job Title

You impact every guests' experience

Talk about an important role. When guests come in and sit down, you make sure everything is always ready, welcoming and clean. You make sure their dining space is comfortable.

So what does it take to work with us?

We expect you to be you! Throw in integrity, a relentless drive for excellence and a commitment to always doing what's right, and you've got our interest.

What we offer:

• 50% dining privilege
• Fast-paced, fun environment
• Open-door communication
• Ability to advance your career
• Health benefits

Requirements and Qualifications

• Arrives to work on time as scheduled and ready to work
• Follows Miller's Ale House policies in all respects, including, but not limited to, time recording requirements, such as clocking in and out and responding to end-of-shift prompts concerning tasks performed and the amount of time associated with such tasks
• Interacts with Guests to provide the highest level of customer service and create exceptional guest experiences by adhering to all Miller's Ale House service standards
• Works directly with other Team Members to ensure all Guest's needs and requests are fulfilled satisfactorily and promptly
• Assists host/hostess with greeting and seating Guests
• Assists servers with making and delivering non-alcoholic beverages
• Assists with providing Guests with non-alcoholic drink refills
• Assists servers in running food to and from Guests while ensuring proper food handling guidelines are being followed and Guests' expectations are met
• Acknowledges all Guests that come within five feet in a smiling, friendly manner
• Provides immediate responses to Guests' requests and inquiries
• Assists Servers with performing table quality check back (2-bite/2-minute) to ensure Guest satisfaction
• Cleans tables and spills throughout the Guests' visit
• Assists the servers in pre-bussing dishware as the Guests have finished eating
• Provides final removal of all plate and glassware after a Guest departs from the table
• Resets all tables within a timely manner after Guest departure including perfect silverware setup and cleanliness detail
• Collects bus tubs at Quality Assurance and server stations
• Empties trash cans in the restaurant
• Ensures proper food handling and sanitation of work areas
• Accomplishes end-of-shift side work; including ensuring work areas are stocked and ready for the next scheduled shift to take over

Safety & Sanitation

• Washes hands every 20 minutes throughout the shift
• Maintains clean and sanitized work areas
• Works with Team Members to ensure that safety and sanitation protocol is being executed to company standard

Teamwork & Skills

• Supports other Front of House functions as needed, recognizing that everything within the four walls of the restaurant impacts the Guest experience
• Positively communicates with other Team Members and Management to keep one another informed
• Provides exceptional service throughout the entire shift
• Possesses communication skills and the ability to work alone as well as with a team
• Ability to multitask and work in a fast-paced environment
• Must be a minimum of 18 years of age unless otherwise dictated by state law

Physical Demands

The Busser is expected to be able to perform the essential job functions described in this document with or without reasonable accommodation. Physical demands include:

• Remaining standing for extended periods
• Bending, squatting, and lifting, up to 30 lbs., for short distances
• Ability to work with varying noise levels
• Ability to remain balanced while carrying heavy loads
• Ability to frequently communicate and timely exchange accurate information with Managers, Team Members, and Guests in a fast-paced, high-stress environment

Line Cook

We are looking for line cooks to join our team as we continue our quest to Change the World Through the Power of Food! If you are one of the areas most talented and passionate hospitality professionals, come help us bring the stories of Chef Jos Andrs to life!

What we would like from you:

• Leverage knife skills, experience and technique to confidently prep and run a station during busy service.
• Seamlessly work with an energetic and positive kitchen team to prepare and reproduce menu items, which will exceed our guest's expectations.
• A passion for continuous learning and discovery by embracing an active and innovative approach to expanding your knowledge of food and beverage.
• Understand all ingredients as they pertain to each recipe and preparation of each authentic menu item

What you can expect from us:

• Competitive pay with industry leading benefits
• Access to medical, dental, vision, 401k, and even insurance for your pets
• 50% off food at any of our restaurants
• Flexible schedules
• Fun, dynamic, innovative atmosphere
• Education assistance/tuition reimbursement
• Career advancement opportunities

Requirements:

Abilities & Working Conditions:

• This position will spend 100% of the time standing or walking.
• Must be able to stand and exert well-paced mobility for up to 8 hours in length.
• Must be able to exert well-paced ability to maneuver between functions occurring simultaneously.
• Must be able to lift up to 15 lbs. on a regular and continuing basis.
• May be required to lift trays of food or food items weighing up to 30 lbs. occasionally.
• Requires grasping, writing, standing, sitting, walking, repetitive motions, bending, climbing, listening and hearing ability and visual acuity.
• Requires manual dexterity to use and operate all necessary equipment.
• Required to work nights, holidays and weekends.

Who we are:

Jos Andrs Group restaurants span all over the globe including Miami, Las Vegas, Orlando, NYC, Chicago, Dubai, Bahamas, Los Angeles and of course Washington, DC. Since 1993, our restaurants reflect the authentic roots of each concept and showcase a passion for telling the stories of a culture through food. Apply now and join the industry leading Jos Andrs Group Team.

Jos Andrs Group is an Equal Opportunity Employer

Bilingual Account Manager

Mauricio Leon-Risemberg - State Farm Agency, located in Tempe, AZ has an immediate opening for a Bilingual (Spanish/English) Account Manager. Insurance experience is not required as we will train the right person with the right personality and skill set!

We seek an energetic professional interested in helping our business grow through value-based conversations and remarkable customer experience. If you are a motivated self-starter who thrives in a fast-paced environment, then this is your opportunity for a rewarding career with excellent income and growth potential.

Responsibilities

• Develop leads, schedule appointments, identify customer needs, and market appropriate products and services
• Establish customer relationships and follow up with customers, as needed
• Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification

What we provide

• Base Salary 40K to 50K depending on experience, uncapped commissions on top
• Great bonus potential if you are a top performer
• Paid Time Off - for personal time and vacation
• Group Life Insurance
• Health Insurance
• Valuable experience
• Growth potential/Opportunity for advancement within my office

Requirements

• Bilingual (Spanish/English)
• Insurance Sales Experience/ Property & Casualty and L/H licenses preferred
• Sales experience (outside sales or inside sales representative, retail sales associate, or telemarketing) preferred
• Successful track record of meeting sales goals/quotas preferred
• Excellent communication skills - written, verbal and listening
• Self-motivated
• Ability to multi-task
• Ability to effectively relate to a customer
• Property & Casualty license (must be able to obtain)
• Life & Health license (must be able to obtain)

HVAC Technician Opportunity

Village is celebrating our 80th year of proudly serving the Houston area. We have come a long way since 1946 and we are still growing strong! We have immediate openings for HVAC Technicians. If you have residential service experience and would like to be a part of a company that offers career development, great benefits, and a culture like family, we would love to meet with you!

We are currently offering a sign-on bonus up to $5000!

You will start your day from home and go to your first residential service or maintenance call. After diagnosing the issue, you will present homeowners with options for repair, enhancements and/or turnover opportunities. Cross selling to Plumbing or Electrical will earn you additional commission. No cap on commissions!

At Village, you will enjoy these great benefits:

• Holiday Pay and Paid Time Off accruals from day one!
• Complete medical benefits package
• 401K with company match and no waiting period for employer contributions.
• Company vehicle you take home (HVAC Technicians) with gas card and toll tags.
• License renewal fees paid and handled by Village.
• Company uniforms are provided at no charge to you.
• Weekly Pay
• Ongoing training and career development.

Requirements:

1 + years of residential service experience (not including trade school)

Valid Driving license with a good driving record

HVAC Technician registration with TDLR

EPA Type II or higher

Excellent communication skills

Computer literate

Service Titan experience preferred

Sales background a huge plus!

Medical Support Assistant

The work includes functions such as serving as an initial point of contact for the units, clinics, ED to include, but not limited to, scheduling patient appointments, tracking, reviewing and responding to electronic orders, consults, and other elements in the electronic medical record and medical systems. This series includes work that requires a practical knowledge of computerized data entry, information processing systems and software related to patient care, the healthcare system's organization and services, basic rules and regulations governing visitors and patient treatment, knowledge of standard procedures, utilizing medical records, and medical terminology.

The primary duties of the Medical Support Assistant (MSA) may include but are not limited to:

• Scheduling appointments, including interpreting, and verifying provider orders, assignments, ensuring encounter forms are completed to obtain appropriate workload credit; verifying and updating demographics and insurance information; processing all emergency and non-emergency transfers to other VA facilities or private hospitals; performing basic eligibility, co-pays, and preauthorization requirements for specific coverage.
• Interpret and communicate requirements of VHA Scheduling Directives and complete accurate scheduling responsibilities.
• Schedule appointments by following VHA Outpatient Scheduling Directive and will follow Standard Operating Procedures.
• Utilize the Electronic Waiting List accurately in a timely manner.
• Notifies his/her supervisor when clinic access is less than desirable or if an individual patient cannot be scheduled within mandated clinic timeframes.
• Daily review of Consults (medical/provider), active/pending text orders, Encounter reports, Electronic Wait List, Recall list and Audio care communications for accuracy and disposition.
• Schedules and coordinates appointments for return visits and future appointments to reduce multiple trips for Veteran.
• Ensures clinics are blocked when physicians are on leave or for scheduled meetings/training to prevent patient cancellations.
• Utilize Recall Reminder Software policies when scheduling is beyond the 30-day request.
• Utilize no show/missed opportunity rules by the Standard Operating Procedures stated in Appointment Management document.
• Utilizes a computer-generated appointment list to complete daily clinic activities making additions and deletions as necessary for computer entry upon completion of clinic.
• Manages the telephone triage and carefully and briefly questions Veterans about medical problems and determines if any emergency situations exist by following the trigger word policy MCM-11-090 i.e., chest pain, shortness of breath, blackouts, GI bleeding or any medical need for immediate attention, working closely with the team nurses and physician.
• Manages scheduling, medical data, and patient movement to bypass the usual waiting time and ensures that appropriate administrative actions are taken.
• Provides excellent customer service and must adhere to VA Local, National and Service policies and procedures.

Work Schedule: Work schedules may vary based on the location requested. Tour of duty is subject to change based on the needs of the facility.

Pay: Competitive salary and regular salary increases. When setting pay, a higher step rate of the appropriate grade may be determined after consideration of higher or unique qualifications or special needs of the VA (Above Minimum Rate of the Grade).

Paid Time Off: 37-50 days of annual paid time offer per year (13-26 days of annual leave, 13 days of sick leave, 11 paid Federal holidays per year) Selected applicants may qualify for credit toward annual leave accrual, based on prior work experience or military service experience.

Parental Leave: After 12 months of employment, up to 12 weeks of paid parental leave in connection with the birth, adoption, or foster care placement of a child.

Child Care Subsidy: After 60 days of employment, full time employees with a total family income below $144,000 may be eligible for a childcare subsidy up to 25% of total eligible childcare costs for eligible children up to the monthly maximum of $416.66

Retirement: Traditional federal pension (5 years vesting) and federal 401K with up to 5% in contributions by VA.

Insurance: Federal health/vision/dental/term life/long-term care (many federal insurance programs can be carried into retirement).

Telework: Not Authorized.

Virtual: This is not a virtual position.

Functional Statement #: Varies by location.

Permanent Change of Station (PCS): Not Authorized.

Accounting Manager

OPTO designs and manufactures retail fixtures for domestic and international markets. We are a design-led company driven by innovation, a passion for helping our clients succeed, and communication. Our team applies creative thinking across customer proposals, product development, and operations to deliver tailored retail solutions. The excitement, innovation, and passion from all of our team members allows us to curate the best solutions for any retail environment.

With in-house engineering and a responsive, collaborative culture, we adapt quickly to customer needs and provide industry-leading speed and reliability, earning long-term partnerships through performance and trust.

We are seeking an experienced Accounting Manager to oversee daily accounting operations and support the financial health of our manufacturing business. This role will lead core accounting functions including general ledger management, month-end close, AP/AR oversight, account reconciliations, and financial reporting while partnering closely with operations and leadership teams. The Ideal candidate brings strong manufacturing accounting experience, a hands-on leadership style, and the ability to improve processes in a fast-paced environment. This position will supervise two direct reports and play a key role in ensuring accurate financial reporting, operational visibility, and continuous process improvement across the function.

Key Responsibilities:

• Manage month-end and year-end close process
• Oversee GL accuracy and reconciliations
• Supervise AR/AP functions
• Support inventory and cost accounting activities
• Partner with operations regarding manufacturing variances and inventory controls
• Ensure compliance with GAAP
• Assist with audits and financial reporting
• Improve accounting processes and internal controls
• Support ERP system utilization and reporting accuracy
• Mentor and develop accounting staff
• Special projects/tasks assigned by the Controller or CFO

Qualifications:

• Bachelor's degree in Finance, Accounting, or related field required.
• 58 years of experience in manufacturing environment
• Prior leadership/ supervisory experience
• Strong understanding of: general ledger, AP/AR, reconciliations, month-end close, inventory/cost accounting, sales tax
• Proficiency in Excel and financial modeling.
• Familiarity with ERP systems such as SAP, Oracle, or NetSuite.
• Solid understanding of GAAP and financial reporting principles.
• Excellent analytical and critical thinking skills.
• Strong communication and presentation abilities.
• Highly organized and detail-oriented, with a proactive approach to problem solving.

What we Offer:

• Competitive compensation and comprehensive benefits package, including medical, dental, vision, life insurance, disability coverage, PTO and 401(k) with company match.
• Opportunity to play a visible, hands-on role within a growing manufacturing organization where your work directly impacts operational and financial performance.
• Collaborative and team-oriented environment with direct exposure to leadership and cross functional partnership across operations, supply chain, engineering and finance.
• Career growth opportunities with a dynamic organization focused on innovation, continuous improvement and long-term success.
• Fast-paced environment where employees are empowered to contribute ideas, improve processes, and drive meaningful change.
• Casual office environment with a culture that values accountability, responsiveness, and teamwork.

Work Environment and Physical Requirements:

This position is based in an office and manufacturing environment and requires regular collaboration with cross-functional teams including operations, supply chain, and leadership. The role involves extended periods of sitting and standing at a desk, frequent in-person and phone communication, and the regular use of standard office equipment, including phones and computers.

Work Schedule & Flexibility:

This position is primarily onsite to support collaboration with accounting, operations, and leadership teams. A hybrid schedule may be considered based on business needs and performance.

Accessibility Accommodation Statement:

OPTO is committed to providing qualified individuals with disabilities reasonable accommodations to perform the essential functions of their jobs. If you (or another applicant you know) require assistance accessing or reading this job posting or need accommodations during the application process, please contact HR. OPTO will provide reasonable accommodations to ensure equal access to the application process in accordance with applicable state and federal law.

Equal Employment Opportunity Policy:

OPTO is an equal opportunity employer. OPTO prohibits discrimination and harassment of any type and affords equal employment opportunities to employees and applicants without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.

AML/CFT Compliance Manager

Recognizing and valuing diversity strengthens our ability to attract, retain and engage associates and reinforces our relationship within our communities. Our associates are the most valuable asset we have. The collective sum of the individual differences, life experiences, knowledge and talent that our associates invest in their work represents a significant part of not only our culture, but our reputation and company's achievement as well.

A Centier Associate is someone who embodies a servant heart, is unaccepting of anything less than remarkable service, and is self-motivated and driven to deliver exceptional results.

What are our values? Our corporate values are caring, loyalty, integrity, friendship, fun....who wouldn't want to work for an award-winning company that's built on these pillars?

What about the perks? Access to our Marathon Health Clinics which provide free visits & prescriptions, generous paid time off benefit, tuition reimbursement, 401K match, associate stock ownership plan, daycare reimbursement, free onsite fitness center/fitness reimbursements, health and wellness programs, the ability to have a voice with our diversity/equity/inclusion council, career growth, work/life balance, and more.

Supervisory responsibilities: This position supervises the AML/CFT function. In addition, this role will recruit, train, and hire experts in AML/CFT, OFAC/Sanctions, and USA Patriot Act Compliance.

Summary: Manage Centier's AML/CFT compliance, and OFAC/Sanctions compliance. This will include annual board training and reporting, as well as managing the bank's AML/CFT risk assessment. Will interact and assist the bank during regulatory exams, manage SARs and system red flags.

Essential duties and responsibilities:

• Maintain and manage a strong and effective AML/CFT program
• Ensure that business units are in compliance with all AML/CFT/OFAC/SANCTIONS policies and procedures.
• Leverage technology to create red flag reports that will enable the bank to identify suspicious activity for AML compliance purposes.
• Manage recommendations and filing of SARs as appropriate within the defined period of time as set forth by the regulation.
• Maintain a requisite knowledge of USA Patriot Act, AML/CFT rules, OFAC/Sanctions requirements, US Treasury and FinCEN reporting requirements.
• Ensure that new products and initiatives of the bank meet AML/CFT regulatory expectations.
• Manage applicable reporting processes including SAR and CTR filings, and OFAC/Sanctions inquiries.
• Oversee testing and assurance of an effective customer identification program (CIP), CDD and EDD.
• Manage the customer due diligence (CDD) process and ensure the operation of an effective customer risk rating process. Manage and develop enhanced due diligence (EDD) strategies for high-risk customers, coordinating account closure recommendations.
• Annually train the board of directors on AML/CFT compliance.
• Ensure that all employees are trained on AML/CFT and OFAC/Sanctions on an annual basis.
• Work effectively with regulators in completion of exams in relation to AML/CFT matters.
• Other duties as assigned.

Knowledge, skills, and abilities:

• Focus, attention to detail, and problem-solving skills are required.
• A demonstrable history of good management, career development, and coaching skills.
• Ability to delegate appropriately and decision effectively.
• Proficient in Microsoft Word and Excel.
• Excellent interpersonal, oral, and written communication skills.
• Excellent decision-making ability.
• Strong organizational skills.
• Ability to handle confidential information in a professional manner.
• Ability to be adaptable and flexible while responding to deadlines on assignments and workflow fluctuations.
• Ability to manage and conduct logical investigations.
• Ability to work effectively in a multi-task, high-volume environment.
• Self-motivated and results oriented.
• Solid understanding of banking or financial business operations and systems.

Minimum qualifications:

• College degree required.
• 10+ years' AML/CFT compliance experience with a multi-billion-dollar institution.
• 5+ years' management experience.
• CAMS certification preferred.
• Proficiency with AML/CFT automated software systems and processes; experience with Verafin AML/CFT/AM software preferred.

What do I do now?

• Apply with us!
• Refer this opening to others!

Disability Accommodation Statement Centier Bank is an equal employment opportunity/affirmative action employer and is committed to providing reasonable accommodations to individuals with disabilities in the employment application process. If you need an accommodation due to a disability to use our online system to apply for a position at Centier Bank, please call us at 219-755-6160 or send us an email at hrcareers@centier.com.

Equal opportunity employer/disability/veteran Centier Bank is proud to have an engaged and inclusive culture and to promote and ensure equal employment opportunity in all employment decisions regardless of race, color, gender, national origin, religion, age, disability, sexual orientation, gender identity, military status, veteran status or any other legally protected status.

Pryzm

Pryzm is transforming how organizations engage with the federal government.

Today, federal procurement and business development are fragmented across disconnected workflows, siloed intelligence, and institutional knowledge trapped in spreadsheets and inboxes. Pryzm brings together market intelligence, budget data, program visibility, and human insights into a single AI-powered platform that helps teams navigate and win in the federal ecosystem.

Big data meets CRM meets AI.

Our mission is simple: deliver the right capabilities to the missions that matter most.

The Role

We're looking for an early Customer Success leader to help build and scale Pryzm's post-sale organization.

This is not a traditional CSM role. You won't simply manage accounts or run check-ins. You'll own the systems, processes, and customer programs that ensure customers successfully onboard, adopt, renew, and expand their use of Pryzm.

You'll work directly with customers while also building the operational foundation that allows Pryzm to serve a growing customer base efficiently. That means designing onboarding experiences, creating customer education programs, establishing customer health processes, improving support operations, and identifying opportunities to strengthen retention and expansion across the portfolio.

You'll partner closely with Sales, Product, Engineering, and Implementation, serving as both the voice of the customer and a builder of the systems that scale customer success.

If you're energized by creating structure where none exists, using technology to solve operational problems, and helping customers realize meaningful value from software, we'd love to meet you.

What You'll Do

Customer Success & Retention

• Monitor customer health across the customer base and identify leading indicators of risk and expansion.

• Build proactive processes for churn prevention, adoption, and renewal readiness.

• Partner with Sales to surface and develop expansion opportunities.

• Serve as a strategic advisor to customers, ensuring they achieve measurable outcomes with Pryzm.

Support Operations

• Own and improve customer support workflows, ticketing processes, and escalation paths.

• Ensure customer issues are triaged, tracked, and resolved effectively.

• Build reporting and dashboards to measure support performance and customer health.

• Coordinate closely with Product and Engineering to resolve customer challenges.

Onboarding & Enablement

• Design and run scalable onboarding programs for new customers.

• Create playbooks, documentation, training materials, webinars, and customer education resources.

• Continuously improve the Pryzm User Guide and customer-facing content library.

• Measure onboarding effectiveness and reduce time-to-value for new users.

Systems & Process Building

• Design repeatable customer success processes that scale as the business grows.

• Leverage AI, automation, and software systems to improve efficiency and customer outcomes.

• Identify operational gaps and build solutions proactively.

• Establish best practices for how Pryzm engages customers after the sale.

What We're Looking For

• 26 years of experience in Customer Success, Account Management, Solutions Consulting, Operations, or another customer-facing SaaS role.

• Strong communication skills, both written and verbal.

• Demonstrated ability to manage customer relationships while also improving processes and systems behind the scenes.

• Excellent organizational skills and a track record of owning complex initiatives from start to finish.

• Strong commercial instincts with an understanding of customer health, retention, and expansion.

• Comfort working in ambiguity and building without a playbook.

• A bias toward action and a willingness to take ownership of problems. High-urgency a must.

• Tech-native and systems-oriented; naturally looks for opportunities to automate and scale.

• Experience with GovCon, federal procurement, defense technology, or related markets is a plus, but not required.

Qualifications

• Located in or willing to relocate to Boston, New York City, or Washington DC.

• This is a fully on-site position.

• US Person required.

• Veterans and candidates with military, intelligence community, or federal market experience are strongly encouraged to apply.

• Willingness to periodically travel to customer sites as needed.

Benefits

Pryzm offers top-tier benefits for full-time employees, including:

• Competitive salary and meaningful equity.

• Platinum healthcare: comprehensive medical, dental, and vision coverage fully covered for employees and dependents.

• Basic Life/AD&D and long-term disability insurance fully covered, with optional supplemental coverage available.

• Relocation assistance available.

Senior Associate In Wholesale Credit Risk Administration

Bring your expertise to JPMorgan Chase. As part of Risk Management and Compliance, you are the center of keeping JPMorgan Chase strong and resilient. You help the firm grow its business responsibly by anticipating new and emerging risks and using your expert judgment to solve real-world challenges that impact our company, customers, and communities. Our culture in Risk Management and Compliance is all about thinking outside the box, challenging the status quo, and striving to be best-in-class.

As a Senior Associate in Wholesale Credit Risk Administration (WCRA) supporting the Commercial Banking Credit Risk Commercial and Specialized Industries (C&SI) and Asset Based Lending (ABL) teams, you will play a key role in supporting process improvements, providing governance and oversight of operational processes, and assisting stakeholders to enhance efficiency and strengthen controls. You will collaborate with Credit Risk, Control Management, Wholesale Lending Services (WLS), Business Management, Credit Product and Strategy teams to support risk management excellence and operational effectiveness.

Job Responsibilities

• Support the C&SI and ABL Credit Risk management team in advancing business priorities and objectives under the guidance of senior team members, escalating issues and decision points as needed.
• Assist with operational oversight activities for ABL processes and systems within WLS, executing assigned tasks under direction and promptly escalating exceptions or anomalies to senior team members.
• Support process improvement and automation initiatives by documenting current?state steps, identifying pain points, and assisting with solution testing and rollout under guidance, escalating blockers, dependencies, or policy impacts.
• Monitor credit process metrics and data quality indicators; assist with data remediation tasks following established procedures and control standards, escalating material data issues, breaks, or trends to senior team members.
• Participate on behalf of C&SI and ABL Credit Risk in workstreams addressing data management, regulatory topics, new processes, and technology enhancements as a contributing member; support UAT, training, and user feedback collection under senior guidance, escalating cross?impacts and risks.
• Help identify process gaps and contribute to root?cause analysis by gathering evidence and drafting observations; propose solution options for senior review and assist with remediation execution, escalating issues that require prioritization or policy interpretation.
• Understand and interpret regulatory and policy requirements and procedures relevant to credit risk; serve as a resource to the C&SI and ABL Credit Risk team in these areas.
• Collaborate with Control Management, Wholesale Lending Services, Credit Risk Middle Office, Operational Risk, Finance, Reporting, and other stakeholders to improve risk management and controls.
• Support senior team members in articulating credit risk considerations in technology projects, working groups, and oversight forums by preparing materials, gathering inputs, and surfacing issues for senior sponsorship and advocacy.
• Contribute to a culture of collaboration and partnership to balance the needs of our clients and the firm.

Required Qualifications, Capabilities, and Skills

• Bachelor's degree required.
• 2+ years of experience in a commercial or investment bank credit or banking role.
• Experience in audit, control, operations, or program management roles, with a track record of exceeding performance expectations.
• Strong analytical and problem-solving skills.
• Excellent oral and written communication skills, including experience presenting to executive leadership.
• Broad corporate lending knowledge and experience, including knowledge of primary corporate lending regulations and reporting requirements.
• Detail-oriented with the ability to multi-task and effectively deliver work products in a time-sensitive, team-based environment.
• Experience in control and process oversight, including gap identification, root cause analysis, control design and execution, and control management and monitoring.
• Understanding of data management and proficiency with Microsoft applications such as Excel, Office, SharePoint, and PowerPoint.

Preferred Qualifications, Capabilities, and Skills

• Demonstrated experience in credit risk approvals, credit analysis, and administration.
• Knowledge of wholesale credit risk and risk policies, procedures, and standards.
• Reporting and analytical experience.
• Experience with Artificial Intelligence tools such as Alteryx and LLM models.
• Basic SharePoint design and project management experience.
• Project Management Professional certification is a plus.

Senior Product Solutions Associate

Help clients expand globally by shaping cross-currency payment and foreign exchange solutions that meet real business needs. You will work with a collaborative, global team focused on unlocking growth across regions. In this role, you will translate client goals into clear solution designs, proposals, and presentations that move opportunities forward. You will also bring market and client insights back to product partners to strengthen our offering.

As a Senior Product Solutions Associate in the Cross-Currency Solutions team within JPMorganChase Payments, you will help accelerate regional and cross-regional foreign exchange and cross-currency payments growth. You will support end-to-end solutioning activities, from discovery through proposal development and client presentation. You will partner closely with sales, product, and client coverage teams to design solutions that align to client objectives and commercial goals. You will contribute to pipeline discipline, opportunity analysis, and reporting to support execution of the growth strategy.

Job Responsibilities

• Partner with senior team members to define and configure client solutions through collaboration with clients and internal stakeholders
• Build pricing proposals and value analysis materials to demonstrate product benefits to clients
• Deliver client presentations and support pre-sales activities, including preparation and follow-up coordination
• Coordinate across internal stakeholders to enable proactive, targeted client engagement and calling efforts
• Establish working forums across the solutions team to align on solution configuration and execution
• Provide ongoing feedback to product partners on market trends and evolving client needs to inform product enhancements
• Manage pipeline development and target lists, supporting execution from pre-sales through mandate win and deal close
• Prepare senior management reporting, opportunity analysis, and modeling to support decision-making
• Conduct portfolio reviews with banking and payments stakeholders and track progress against identified opportunities
• Develop segment-specific value propositions and proposals that support client engagement and marketing efforts
• Collaborate with sales, product management, and proposal teams to support proposal responses and pricing decisions

Required Qualifications, Capabilities, and Skills

• Three years of experience in product solutions, client solutioning, sales support, or a related role
• Experience supporting the sales cycle by producing client presentations, training collateral, pricing proposals, and value analysis reports
• Knowledge of transaction banking, cross-border payments, payment channels, and foreign exchange (FX) concepts
• Demonstrated product-oriented sales acumen and ability to support commercial outcomes
• Strong written and verbal communication skills, including client-facing presentation capability
• Ability to work against portfolio growth targets in a competitive environment
• Ability to develop clear sales and marketing strategies and execute against them
• Ability to build collaborative relationships with internal partners across sales, product management, client service, and coverage teams
• Experience working effectively in a matrixed, complex organization
• Proficiency in Microsoft Word, Excel, and PowerPoint

Preferred Qualifications, Capabilities, and Skills

• Bachelor's degree (BA or BS) or equivalent graduate-level education

About Us

JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans

About the Team

A part of the Commercial & Investment Bank, J.P. Morgan Payments enables organizations of all sizes to execute transactions efficiently and securely, transforming the movement of information, money, and assets. The team of experts tackles complex challenges at every stage of the payment lifecycle. And their industry-leading solutions facilitate seamless transactions across borders, industries, and platforms. Operating in over 160 countries and handling more than 120 currencies, J.P. Morgan Payments business is the largest processor of USD payments, with a daily transaction volume of $10 trillion.