We're in the business of delivering the future. Our award-winning service and state-of-the-art technology have kept us ahead of the pack and allowed us to create a reputation for world-class customer service. But we know the best technology in the world and groundbreaking game plans are nothing without having the experts we need to back them up.
This is why Connectivity Point is currently looking for a service technician specializing in fiber to join our team!
You'll be responsible for communicating and demonstrating your expertise in voice and data cabling, IP cameras and security systems, audio-visual and paging systems, wired and wireless access, and telephony equipment.
If you're looking to be at the center of innovation and work for one of the industry's leading companies, we would love to hear from you!
JOB RESPONSIBILITIES:- Service, troubleshoot, and maintain Commercial Data, Voice, and Fiber Optic Establishes voice and data networks by running, pulling, terminating, testing, and splicing cables; installing telecommunications equipment, routers, switches, cable trays, programming features; establishing connections and integrations; following industry standards; activating remote access tools; and coordinating with contractors.
- Service, troubleshoot, and maintain Commercial Phone Installs and test new and existing VoIP telephone and voice mail components in accordance with applicable codes, standards, and department policy. Executes service ticket requests for any telephony service requests. Responsible for port activation, connectivity, testing, and user placements according to available physical infrastructure. Provides small station wiring requests, performs wire cross-connecting, and patch panel data connectivity to the VoIP telephony system.
- Service, troubleshoot, and maintain Commercial Paging Have experience with paging systems and peripheral equipment, i.e.: amplifiers, speakers, horns, paging adaptors, etc.
- Service, troubleshoot, and maintain Commercial Security Perform service/installation of access control, intrusion alarm and CCTV cameras, and other security-related devices.
- Service, troubleshoot, and maintain Commercial Audio/Video Technicians perform testing of audio-visual equipment and fix issues related to video, audio, switching, and control systems.
- Work involves driving a company vehicle; using hand tools; Climbing ladders; using scissor lifts.
- Perform Customer Instruction on System Operation and functionality.
- Perform System Testing and Signal verification
- Follows all company safety policies and procedures; and reports all accidents, hazards, and equipment problems.
- Attends and participates in various meetings within the company.
- Performs other duties as assigned.
- May be required to work on-call or long hours in case of system malfunctions.
SKILLS/EXPERIENCE/TRAINING REQUIRED:- High School Diploma or equivalent combination of education and experience.
- Basic to advanced technical skills and knowledge of the telecommunications industry and/or installation including voice, data, and video-structured cabling
- Industry-specific Manufacturer Certifications and BICSI training and/or Certifications are preferred, but not required.
- Strong working knowledge of TIA and BICSI Standards; including troubleshooting and service preferred, but not required.
- Strong working knowledge of building codes, electrical codes, communication standards, and installation.
- Experience in communications cabling is strongly preferred.
- Ability to follow blueprints, notes, and specifications to meet the job requirements.
- Basic written and verbal communication skills.
- Experience with construction and adherence to large and small project scheduling.
- Enjoys hands-on problem-solving in a fast-paced work environment.
- Ability to work well both independently and as part of a professional team.
- Willingness to be a positive leader and a great "follower."
- Excellent time management, planning and forward-thinking skills.
- Self-motivated with a positive and professional attitude.
- Excellent communication and listening skills.
- Strong team building, customer service, and interpersonal skills.
- Must possess good decision-making skills, be very organized and detail-oriented.
- Knowledge of and ability to perform basic math functions.
- Basic computer skills using Microsoft Office suite (i.e., Word, Excel, Outlook)
- This job will require on-call nights and weekend
- Must maintain a valid driver's license.
This job description is not intended to be and should not be construed as an all-inclusive list of all the responsibilities, skills or working conditions associated with the position. While it is intended to accurately reflect the position activities and requirements, the Company reserves the right to modify, add or remove duties and assign other duties, as necessary.
Connectivity Point Design and Installation is a fast-growing technology company providing design, installation, and support services for low-voltage infrastructure and equipment. Our professional services fall into five major disciplines: Structured Network Cabling, Audio-Visual Solutions, Security Solutions, Wireless Networks, and Telephone Systems. Established in 2002, this Maine based business has more than 175 employees and has performed work in 44 states and 24 countries.
Named one of the Best Places to Work in Maine, Rhode Island, and South Carolina. Connectivity Point is an equal opportunity employer offering competitive wages and generous employee benefits including paid holidays, Paid Time Off (PTO), group medical, dental, disability and life insurance, and 401K retirement plan with a company match.
At Connectivity Point, diversity and inclusion drive our hiring, ensuring we bring together the most talented individuals regardless of race, age, religion, gender identification, or sexual orientation. If you want to have a career of unparalleled growth, a team with a family-strong bond, and an unmatched atmosphere of motivated and caring professionals, apply to Connectivity Point today! Let's create a future together that's built upon trust, the authentic and innovative spirit of our family, and a commitment to making the world a better place with the best technology.
DiversityX
