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Associate Patient Care Coordinator

Optum NY/NJ, is seeking a Associate Patient Care Coordinator to join our team in Huntington, NY. Optum is a clinician-led care organization that is changing the way clinicians work and live.

As a member of the Optum Care Delivery team, you'll be an integral part of our vision to make healthcare better for everyone.

At Optum, you'll have the clinical resources, data and support of a global organization behind you so you can help your patients live healthier lives. We believe you deserve an exceptional career, and will empower you to live your best life at work and at home. Experience the fulfillment of advancing the health of your community with the excitement of contributing new practice ideas and initiatives that could help improve care for millions of patients across the country. Because together, we have the power to make health care better for everyone. Join us and discover how rewarding medicine can be while Caring. Connecting. Growing together.

Optum Pediatrics Huntington has an immediate opening for a friendly, patient focused and detail oriented Associate Patient Care Coordinator to join our team. The Associate Patient Care Coordinator is responsible for the completion of set processes and protocols. Works cooperatively with all members of the care team to support the vision and mission of the organization, deliver excellent customer service and adhere to Lean processes. Supports the teams in meeting financial, clinical and service goals.

Schedule: This is a 37.5-hour work week, Monday through Friday between the hours of 7:50 am to 6:00 pm and one rotating late at night to 6:00 pm. And rotating Saturdays from 8:00 am to noon. The schedule will be determined by the hiring manager upon hire.

Location: 205 E. Main Street, Suite 2-8 Huntington, New York, 11743

Primary Responsibilities:

• Greet patients and conduct check-in process: Collect or verify demographic information, including key demographic fields
• Load or update insurance information as needed
• Confirms and schedules appointments
• Verify eligibility and authorization and flag appointment accordingly
• Scan insurance card(s)
• Ability to maintain a work queue list- complete any pending actions ie referrals, scheduling appointments
• Answering incoming and outgoing telephone calls promptly and courteously for all specialties
• Follow the Payment Security policy and procedures according to Optum Medical guidelines
• Ability to float to other locations as needed
• Schedule appointments using approved scheduling guidelines
• Ability to be cross trained for medical assistant
• Use call processing and other applicable functionality in the EHR to take messages and communicate with clinicians
• Monitor daily reminder call logs; conduct outreach to patients requiring appointments; contact patients who, 'no show,' for follow up appointments for chronic conditions or preventive care
• Monitor administrative tasks in the EHR and respond timely
• Scan and index documents into the EHR; ensure that necessary documents, lab results, etc. are available in advance of patient visits
• Assist coworkers as needed to assure smooth office operation and delivery of excellent service through teamwork
• Demonstrate respect for patients and Optum staff by presenting a friendly, courteous manner at all times and maintaining patient confidentiality
• Ability to be cross trained between departments and to be proficient in the department assigned
• Ability to cover other offices if needed
• Perform other duties as assigned

What are the reasons to consider working for UnitedHealth Group? Put it all together - competitive base pay, a full and comprehensive benefit program, performance rewards, and a management team who demonstrates their commitment to your success. Some of our offerings include:

• Paid Time Off which you start to accrue with your first pay period plus 8 Paid Holidays
• Medical Plan options along with participation in a Health Spending Account or a Health Saving account
• Dental, Vision, Life& AD&D Insurance along with Short-term disability and Long-Term Disability coverage
• 401(k) Savings Plan, Employee Stock Purchase Plan
• Education Reimbursement
• Employee Discounts
• Employee Assistance Program
• Employee Referral Bonus Program
• Voluntary Benefits (pet insurance, legal insurance, LTC Insurance, etc.)

You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

• High School Diploma or GED
• 1+ years of computer proficiency in Microsoft Office
• 1+ years of customer service or healthcare related experience
• Ability to cover other offices if needed

Preferred Qualifications:

• 1+ years of experience working in medical office position performing duties such as scheduling appointments, checking patients in/out, insurance verification, collecting co-pays, and maintaining medical records
• Experience working with an electronic health record (EPIC)
• Knowledge of Medical terms

Soft Skills:

• Ability to work independently and maintain good judgment and accountability
• Demonstrated ability to work well with health care providers
• Strong organizational and time management skills
• Ability to multi-task and prioritize tasks to meet all deadlines
• Ability to work well under pressure in a fast-paced environment
• Excellent verbal and written communication skills; ability to speak clearly and concisely, conveying information in a manner that others can understand, as well as ability to understand and interpret information from others

Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The hourly pay for this role will range from $16.15 to $28.80 per hour based on full-time employment. We comply with all minimum wage laws as applicable.

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location, and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups, and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.

UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.

UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.

Job Duties

The following are the duties of this position at the full working level. If this vacancy includes more than one grade and you are selected at a lower grade level, you will have the opportunity to learn to perform these duties and receive training to help you grow in this position.

1. Conducts Appeals conferences for the settlement of tax cases in which taxpayers have appealed determinations made by the Service or have filed petitions with the U.S. Tax Court for redetermination of tax liability. Cases assigned at this level are characterized by a lack of clearly applicable precedents/procedures or conflicting policy and program objectives.
2. Conducts extensive research and analysis of case issues to determine and apply the law to the facts presented. Serves as an expert in determining a final settlement and resolving appealed cases that involve difficult legal or factual questions, precedents are unavailable or not clearly applicable, and there are large sums of money involved. Where issues are unclear or where a clear precedent is lacking, determines the appropriate resolution based upon relevant factors including reasonableness, adjudication trends and settlement practices.
3. Analyzes case files, supporting documents and other information that relate to tax liability. Reviews cases for adequate technical development of issues. Remedies defects or inadequacies in cases or on issues either independently or collaboratively with other team members, or by referral to the appropriate Service component.
4. Deals professionally and effectively with taxpayers, representatives and co-workers. Conducts Appeals conferences and negotiations in a dignified and orderly manner, with displayed impartiality. Negotiates settlements of cases on the basis of facts developed and applicable law and regulations, considering the hazards of litigation.
5. As appropriate, provides effective neutral assistance as a mediator to resolve tax disputes between the IRS and the taxpayer. Conducts separate or joint conferences to assist the parties of the tax dispute to arrive at a resolution in an effort to avoid litigation and minimize costs.

Must Have Hospital IT Management Experience

A large, rapidly expanding Southern California hospitalrecognized with an "A" grade in patient safety by The Leapfrog Groupis seeking an experienced Director of Information Systems to lead its technology strategy and digital transformation.

This high-impact role reports directly to the Chief Financial Officer (CFO) and collaborates closely with a powerhouse executive team, including a forward-thinking CNO and CEO who are dedicated to innovation, integration, and operational excellence. The hospital is a comprehensive, multi-specialty facility with a culture that values collaboration, accountability, and forward-looking leadership.

The Director of Information Systems will serve as a strategic planning partner, ensuring the hospital's IT infrastructure, systems, and security meet the highest standards of efficiency, compliance, and patient safetywhile driving modernization and digital growth across the enterprise.

Position Summary

The Director of Information Systems provides strategic direction, leadership, and oversight for all hospital IT functions. This includes infrastructure, applications, cybersecurity, and data integrityensuring systems operate seamlessly and securely to support clinical and business operations.

Key Responsibilities:

• Develop and execute the hospital's IT strategy to align with organizational goals and future growth.
• Lead and mentor a high-performing IT team focused on service excellence and accountability.
• Direct implementation of new and upgraded systems with clear timelines, budgets, and outcomes.
• Ensure hospital-wide data security, including HIPAA compliance, access controls, and disaster recovery.
• Serve as HIPAA Security Officer, overseeing audits, risk assessments, and incident response.
• Maintain and enhance the hospital's Disaster Recovery and Business Continuity Plans.
• Utilize performance metrics to demonstrate the value and efficiency of IT initiatives.
• Partner cross-functionally with clinical, financial, and operational leaders to support a collaborative, tech-forward culture.

Qualifications

• Bachelor's degree in Computer Science, Information Systems, Business, or a related field required.
• Minimum 2 years in healthcare operations or administration and 2 years in facility or systems management required.
• Minimum 5 years of progressive IT leadership experience in a hospital setting strongly preferred.
• Proven experience in system conversions, network infrastructure, and cybersecurity compliance.
• Demonstrated strength in strategic planning, staff development, and cross-functional collaboration.
• Exceptional written and verbal communication skills.
• Los Angeles County Fire Card and ARC certification required within 30 days of hire.

Why Join Us?

• Award-Winning Hospital: Recognized with an "A" Leapfrog Safety Grade and a strong record of quality.
• Collaborative Executive Team: Partner directly with a CFO, CEO, and CNO who champion innovation and empower their leaders.
• Strategic Impact: Play a key role in shaping IT direction and driving organizational transformation.
• Comprehensive Growth: Join a multi-specialty, high-acuity hospital that continues to expand its services and technology footprint.
• Mission-Driven Excellence: Be part of an organization that values integrity, innovation, and patient-centered progress.

This is more than an IT leadership roleit is an opportunity to transform healthcare technology within a hospital that is growing, stable, and committed to excellence at every level.

Hospital experience IT experience Compensation Base Salary - USD $115,000 to $170,000

Universal Kid's Resort Job Opportunity

Universal Kid's Resort is designed to spark the imagination of children with a truly unique experience compared to existing destinations. With a park designed to ignite the art of play and a 300-room family hotel to provide continued excitement for the children and relaxation for the adults, you could find yourself working in a variety of environments. Located in Frisco, TX, this new project aims to inspire wonder in visitors of all ages. With a primary focus on families with young children, it creates a distinctive working environment. These could include working in various climate conditions, standing for long periods, and in noisy environments. The working hours are unique, often covering weekends and holidays, plus evenings. This position offers company-sponsored benefits, including medical, dental, and vision insurance, 401(k), paid leave, and a variety of other discounts and perks.

Job Summary

Responsible for the overall operation for a select-service onsite hotel. Responsible for successfully executing all operations in the hotel Operations departments and managing staff. Strives to continually improve guest and Team Member satisfaction and maximize the financial performance through a seamless guest experience in partnership with the theme park operations. Ensures that all hotel industry standards and procedures are being followed.

Essential Duties and Responsibilities

Plan, organize, direct, and coordinate the operations of hotel departments including housekeeping, front desk, reservations and yield management, swimming pool and other hotel common areas, plus partner with the resort-wide leadership to ensure the Food & Beverage, Entertainment/Recreation, Maintenance/Engineering, and Merchandise functions are in accordance with operational standards, guest experience targets, and financial guidelines. Coordinates all hotel security and emergency efforts with the resort-wide security team to ensure the safety of all hotel guests and Team Members.

Development and delivery of Operational Standard Operating Procedures for front desk, housekeeping, and all other hotel guest facing and back of house functions. Assist in facilities program design, technology selection, and layout for optimal operations efficiency.

Coordination of ancillary amenities and back of house operations with resort-wide leadership including Parking, Security, Digital & Technology, Food and Beverage & other shared support services. Coordinate preventative maintenance and upkeep of the hotel property ensuring that facilities and equipment are in optimal condition. Maintains established safety and emergency management procedures to protect Guests and Team Members.

Drive the assessment and adoption, in partnership with UDX enterprise teams, of the hotel-related IT systems, hardware, & applications, including property management, resort-wide cashless payment, keyless entry, and all other systems and hardware used in the property. Guide pre-opening procurement in partnership with other functions for hard goods, soft goods, and operating supplies & equipment. Develop key Safety and Security policies and procedures, in partnership with UDX teams, specific to hotel operations to protect Guest and Team Members.

Responsible for the financial performance of hotel departments and developing the annual hotel operating budget with involvement of the resort-wide leadership, including related annual capital expenditure and long-range plans. Aligning operations and activities of the hotel departments to ensure synergy within the resort to reach financial performance and guest satisfaction objective. Partner with Marketing & Sales for forecasting & revenue management as well as supporting all marketing and sales objectives.

Partner with the with the resort-wide operations team to develop a shared service model/strategy for the hotel. Ensure that the planned operational strategy is in alignment with the business plan for the hotel.

Evaluate changes in guest needs, the hotel's guest mix, and industry and competitive trends to recommend appropriate product/service and operational changes to be made to ensure guest and employee satisfaction, and to deliver exceptional financial returns.

Understand and actively participate in Environmental, Health & Safety responsibilities by following established UDX policy, procedures, training and team member involvement activities.

Perform other duties as assigned.

Supervisory Responsibility

Supervises an Exempt and Non-Exempt team

Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws.

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and/or abilities (KSAs) required.

• Experience in opening a new hotel from planning through construction to opening, including writing SOP's, property management / technology selection process, and planning the guest experience
• Knowledge of close integration within a theme park / resort experience.
• Outstanding leadership and communication abilities.
• Proven track record in the hotel industry demonstrating achievement of financial and guest service-related goals.
• Excellent planning, organization, and guest services skills.

Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

Consistent attendance is a job requirement.

Bachelor's degree in Hotel/Hospitality Management is preferred.

10+ years of experience in a progressive hotel leadership role, including a Hotel GM and/or Rooms Division Manager is required. A broad breadth of operational experience in the hotel industry, ideally serving the tourist/leisure market. Ideal experience would be knowledge of current operational trends and SOP development with properties serving children and families, particularly at a select-service level; or equivalent combination of education and experience is preferred.

Ability to work a flexible schedule, including weekends and holidays.

Some domestic travel may be required.

Bi-lingual English and Spanish is preferred.

Sr. Director Of Retail Strategy, Analytics, And Innovation

Headquartered in Englewood Cliffs, N.J., Samsung Electronics America, Inc. (SEA), the U.S. Sales and Marketing subsidiary, is a leader in mobile technologies, consumer electronics, home appliances, enterprise solutions and networks systems. For more than four decades, Samsung has driven innovation, economic growth and workforce opportunity across the United Statesinvesting over $100 billion and employing more than 20,000 people nationwide. By integrating our large portfolio of products, services and AI technology, we're creating smarter, sustainable and more connected experiences that empower people to live better. SEA is a wholly owned subsidiary of Samsung Electronics Co., Ltd.

Role and Responsibilities

The Sr. Director of Retail Strategy, Analytics, and Innovation role will allow for strategy, data-driven decision making, and innovation ensuring a consistent and scalable retail vision. This role will translate insights into actionable strategies that drive growth, elevate customer experience, and accelerate continuous improvement across the retail ecosystem.

Retail Strategy & Alignment: Define and drive a unified retail strategy across Samsung Experience Stores (SES), Mobile eXperience (MX) Retail and Consumer Electronics (CE) Retail ensuring alignment and cohesion in retail operations.

Advanced Analytics & Insights: Own retail performance analytics, KPIs, and reporting to deliver actionable insights that inform decisions on assortment, staffing, customer experience, and drive accountability.

Innovation & Test-and-Learn: Lead pilots and innovation initiatives (new formats, digital tools, customer experience enhancements, AI), scaling proven concepts across channels and categories.

Continuous Improvement & Enablement: Partner with backend operations and store leadership to identify process improvements, standardize best practices, and embed a culture of data-driven optimization.

Customer Experience Optimization: Develop and implement strategies to enhance the overall customer experience across all retail channels, ensuring a seamless and personalized journey.

Talent Development: Build and nurture a high-performing team by fostering professional development, mentorship, and career growth opportunities.

Competitive Analysis: Conduct regular competitive analysis to identify market trends, benchmark performance, and uncover opportunities for differentiation.

Utilize advanced statistical techniques to analyze large/complex data sets and develop predictive models for anticipated outcomes.

Define a data strategy and partner with key internal teams to develop a roadmap and infrastructure to support current and future business needs.

Drive execution of projects by understanding strategic needs, setting priorities, removing barriers and obstacles, and allocating resources correctly.

Skills and Qualifications

Bachelor's degree in Business Administration, Marketing, Data Science, or a related field; MBA or advanced degree preferred.

Minimum of 15+ years of experience in retail strategy, analytics, or a related field, with at least 10 years in a leadership role. Experience with consulting firm preferred.

Preferred Qualifications:

Proven track record of developing and implementing successful retail strategies that drive revenue growth and customer satisfaction.

Strong expertise in data analytics, business intelligence, and predictive modeling tools.

In-depth knowledge of emerging technologies and their application in retail operations.

Excellent leadership, communication, and interpersonal skills with the ability to influence and inspire cross-functional teams.

Strategic thinker with a results-oriented approach and a passion for innovation.

The salary range for this role will vary among specific regions due to geographic differentials in the labor market, and actual pay will be determined considering factors such as relevant skills and experience, and comparison to other employees in the role. The salary range in NJ is expected to be $267,000 - $329,500

Regular full-time employees (salaried or hourly) have access to benefits including: Medical, Dental, Vision, Life Insurance, 401(k), Employee Purchase Program, Tuition Assistance (after 6 months), Paid Time Off, Student Loan Program (after 6 months), Wellness Incentives, and many more. In addition, regular full-time employees (salaried or hourly) are eligible for MBO bonus compensation, based on company, division, and individual performance.

At Samsung, we believe that innovation and growth are driven by an inclusive culture and a diverse workforce. We aim to create a global team where everyone belongs and has equal opportunities, inspiring our talent to be their true selves. Together, we are building a better tomorrow for our customers, partners, and communities.

Samsung Electronics America, Inc. and its subsidiaries are committed to employing a diverse workforce, and provide Equal Employment Opportunity for all individuals regardless of race, color, religion, gender, age, national origin, marital status, sexual orientation, gender identity, status as a protected veteran, genetic information, status as a qualified individual with a disability, or any other characteristic protected by law.

Reasonable Accommodations for Qualified Individuals with Disabilities During the Application Process

Samsung Electronics America is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application process. If you have a disability and require a reasonable accommodation in order to participate in the application process, please contact our Reasonable Accommodation Team (855-557-3247) or SEA_Accommodations_Ext@sea.samsung.com for assistance. This number is for accommodation requests only and is not intended for general employment inquiries.

Join Trane Technologies

Be a part of our mission! As a world leader in creating comfortable, sustainable, and efficient climate solutions for buildings, homes, and transportation, it's our responsibility to put the planet first. For us at Trane Technologies, and through our businesses including Trane and Thermo King, sustainability is not just how we do businessit is our business. Do you dare to look at the world's challenges and see impactful possibilities? Do you want to contribute to making a better future? If the answer is yes, we invite you to consider joining us in boldly challenging what's possible for a sustainable world.

Learn about our benefits designed for you to Thrive at work and at home.

We boldly go.

Where is the work:

Prioritize engaging with customers. When not directly interacting with customers; collaborate with colleagues in your office.

What's in it for you:

Trane is Hiring an Account Manager - Join our Team and Drive Business Growth! Are you passionate about building strong customer relationships and driving revenue growth? Trane, a renowned leader in heating and cooling homes in the most sustainable way possible, is seeking an ambitious and results-driven Account Manager to join our dynamic team. As an Account Manager at Trane, your primary responsibility will be to develop and maintain customer relationships. By doing so, you will ensure maximum revenues through strategic account penetration, including finding, generating, and developing new customers while retaining current ones.

What you will do:

• Generate budgeted sales; manage mix and pricing to achieve margin goals and grow market share in assigned territory.
• Develop and execute an account specific business plan to identify the long term, mutual support requirements required to facilitate a strong, profitable, and successful partnership.
• Identifies customers' problems and/or needs and creates a dynamic action plan designed to meet them.
• Ascertains market opportunities and market sales data.
• Attend sales meetings and report sales activity, new account development, services, promotion, etc.
• Daily territory travel required with some overnight travel.

What you will bring:

• 4+ years of demonstrated experience in Business Development in lieu of degree or Associate's Degree (AA).
• We prioritize practical experience and relevant skills. Candidates without a degree are encouraged to apply.
• Successful experience in Business Development and Sales.
• CRM/Salesforce experience is preferred.
• DL NUMBER - Driver License, Valid and in State Must possess a valid driver's license for a minimum of 12 months, with no major or frequent traffic violations included, but not limited to: DUI, Hit & Run, License Suspension, Reckless/Careless Driving or multiple smaller infractions or preventable collisions in the previous 3 years.

Annual Base Salary Range or Hourly Base Pay Range:

$66,800.00 - $131,739.99

Compensation Type:

Salary

Incentive Eligible:

Yes

Sales Commission Eligible:

No

Disclaimer: We strive to provide competitive compensation for this position, tailored to a variety of factors. The actual compensation will depend on elements such as seniority, merit, geographic location, education, experience, travel requirements, and union designation. Our compensation range is generally based on the national average for the country. Additionally, benefits may vary depending on the region, business alignment, union involvement, and employee status.

Thrive at work and at home:

• Benefits kick in on DAY ONE for you and your family, including health insurance and holistic wellness programs that include generous incentives WE DARE TO CARE!
• Family building benefits include fertility coverage and adoption/surrogacy assistance.
• 401K match up to 6%, plus an additional 2% core contribution = up to 8% company contribution.
• Paid time off includes 15 vacation days, 9 paid holidays, 3 floating holidays, sick leave, and additional options to support volunteer and parental leave.
• Educational and training opportunities through company programs along with tuition assistance and student debt support.

Disclaimer: Benefit offerings may vary depending on Collective Bargaining Agreements and local/state regulations.

Safety Sensitive Role:

Yes

The company designates certain roles as Safety Sensitive. Safety Sensitive roles may require that you pass additional drug screening.

We offer competitive compensation and comprehensive benefits and programs. We are an equal opportunity employer; all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, pregnancy, age, marital status, disability, status as a protected veteran, or any legally protected status.

Estimator Position

The Estimator position is the second level in our Estimating track, and achieved after completion of BELFOR new hire training tasks. This position will be responsible for creating and managing estimates and jobs in the residential, commercial, and industrial lines of business. This position will be responsible to meet with clients, develop quality and competitive estimates using Xactimate software, manage work through completion, review budgets and communicate progress with clients and management. Estimators will review invoices and labor timely to ensure costs are included in the job costs monthly. Upon completion of required BELFOR training, qualified candidate will achieve the appropriate level Estimator title and position.

Responsibilities

• Must establish and maintain local area clientele in position to refer losses. Clientele is primarily insurance adjusters but may also include community business owners, schools and municipalities.
• Create accurate floor plans in Xactimate Sketch
• Must have working knowledge of applicable building codes
• Create and adhere to acceptable budgets and address overages as they present themselves
• Required to use the BELFOR naming convention for estimates, revised estimates, proposals, change orders, etc.
• Must demonstrate a knowledge of all local building codes
• Maintain a construction schedule and work with trades and management to ensure work is completed on time. Identify and present solutions when additional resources are needed.
• Demonstrate proficiency with source removal, decontamination, mitigation, containment, ventilation, contents and deodorization techniques
• Proficient with investigative demolition, controlled demolition, decontamination structure cleaning and deodorization services
• Participate in continued training with BELFOR University -- Basic Xactimate training as part of preparation for passing Estimator Level, 2, or 3 User Certification test, dependent on Estimator role
• Independently manages own work
• Maintain vehicle safety and maintenance inspections and maintain vehicles in a clean serviceable condition
• Complete all accident, injury & incident reporting forms as required timely
• Strong analytical, quantitative and problem-solving skills
• Excellent verbal and written communication skills
• Assist in the development and continuing improvement efforts to establish Belfor USA Group, Inc as World Class in the industry.
• Comply with company and department policies, procedures, guidelines, and standards.

Requirements

• Develop and maintain client book of business dependent on Estimator, Senior Estimator, General Estimator, and Executive General Estimator job requirements
• Serve as primary contact with owners, adjusters, and consultants
• Scope development, negotiation and agreements with customers
• Uses BELFOR standard in formatting estimates
• Coordinate after hours emergency services as directed, including board-ups, water damage, fire and smoke damage and vandalism
• Consistently identify potential site hazards (asbestos, lead paint, mold, etc.)
• Must conduct oneself professionally and with courtesy at all times. Must be proactive conveying information and be immediately responsive to requests for information
• Apply industry TPA Program standards and ensure compliance with requirements. Comprehensive understanding of customer service, principles and practices
• Work under time constraints to meet specific timelines
• Attention to detail and keen sense of safeguarding other people's property and information
• Attend BELFOR sponsored operations and safety training courses as required

Qualifications

• English literacy and fluency
• Understanding of MSDS Data sheets, and applicability to jobs
• Must use the BELFOR Estimate Format Standards for Xactimate estimates, proposals, etc
• Extensive Customer Service experience
• Advanced Microsoft offices skills, experience with Xactimate
• Professional demeanor and appearance, excellent telephone skills.
• Ability to work well with others, maintain professional interaction with co-workers and vendors.

Physical Demands

• Frequent lifting over 50 lbs unassisted
• Sitting for extended periods of time
• Manual dexterity needed for keyboarding and other repetitive tasks
• The ability to bend, crouch, or stand as necessary

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Disclaimer: The statements herein are intended to describe the general nature and level of work being performed by employees, and are not to be construed as an exhaustive list of responsibilities, duties and skills required of personnel so classified.

Senior Manager, Product Management - Developer Experience

Product Management at Capital One is a booming, vibrant craft that requires reimagining the status quo, finding value creation opportunities, and driving innovative and sustainable customer experiences through technology. We believe our portfolio of businesses and investments in growth and transformation will result in a company with the scale, brand, capabilities, talent, and values to succeed as the digital revolution transforms our society and our industry.

About the Team

As a Product Manager on the Developer Experience team, you'll be instrumental in shaping the future of Capital One's developer journey. Your mission will be to conceptualize, design, and implement top-tier solutions that elevate the daily work of our software delivery teams, all while upholding the highest standards of quality and security. This pivotal role involves both defining and executing strategies to enhance developer productivity when using Capital One's deployment pipelines. You'll collaborate closely with technology and design partners to provide the tools and guidance necessary to deliver self-service experience for our developers. You'll be responsible for setting success metrics for your area, driving the adoption of your solutions, and identifying opportunities for further improvements.

Responsibilities

Engaging all stakeholders (Engineers, SDLC, Architecture, Risk, and Cyber) directly through a variety of channels to serve as the voice of the customer internally - identifying new capabilities, defining product features, and working closely with development teams to get those features incorporated

Interaction with Engineers and understand the technical language to articulate the requirements

Drive the product management practice within the organization, defining expectations and commitments

Operationalizing product metrics for the products you own and building the business case for new investment

Influencing senior stakeholders to use our products and sharing with them the outcomes we are enabling to strengthen investment

Capital One Product Framework

In this role, you'll be expected to demonstrate proficiency in five key areas which we consider to be the foundation for successful Product management:

Human Centered - Obsesses about internal and external customer needs to reimagine and innovate product solutions

Business Focused - Delivers game-changing outcomes by focusing on leverage and execution excellence

Technology Driven - Leverages technology to deliver innovative and resilient solutions that enable both near term and long term value

Integrated Problem Solving - Identifies and resolves complex problems to deliver outcomes while mitigating product risks

Transformational Leadership - Leads cross functional teams to solve customer problems and drive organizational alignment

Basic Qualifications

Currently has, or is in the process of obtaining one of the following with an expectation that the required degree will be obtained on or before the scheduled start date:

A Bachelor's or Master's Degree in a quantitative field (Statistics, Economics, Operations Research, Analytics, Mathematics, Computer Science, Computer Engineering, Software Engineering, Mechanical Engineering, Information Systems or a related quantitative field), Business or Marketing

OR

Bachelor's degree in any field and 4 years of Product Management experience

Preferred Qualifications

Experience translating business strategy and analysis into consumer facing digital products

Experience exploring, prototyping, or implementing emerging technologies and AI automation tools (such as Gemini, Claude, Claude Code, or Google Apps Script)

At this time, Capital One will not sponsor a new applicant for employment authorization for this position.

Job Title

Location 6421 Pierce Street, Allendale, MI, 49401, United States

Base Pay $22.88 / Hour

Job Category Home Supervisor

Employee Type Non-Exempt FT

Required Degree High School

Manage Others Yes

Minimum Experience 2 Years

Description Requirements

The job description and requirements are not provided in the raw HTML.