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This senior level employee is primarily responsible for translating business requirements and functional specifications into software solutions, for contributing to and leveraging the technical direction for the development of integrated business and/or enterprise application solutions, and for serving as a technical expert for project teams while providing consultation to help ensure new and existing software solutions are developed.

• Conducts or oversees business-specific projects by applying deep expertise in subject area; promoting adherence to all procedures and policies; developing work plans to meet business priorities and deadlines; determining and carrying out processes and methodologies; coordinating and delegating resources to accomplish organizational goals; partnering internally and externally to make effective business decisions; solving complex problems; escalating issues or risks, as appropriate; monitoring progress and results; recognizing and capitalizing on improvement opportunities; evaluating recommendations made; and influencing the completion of project tasks by others.


• Practices self-leadership and promotes learning in others by building relationships with cross-functional stakeholders; communicating information and providing advice to drive projects forward; influencing team members within assigned unit; listening and responding to, seeking, and addressing performance feedback; adapting to competing demands and new responsibilities; providing feedback to others, including upward feedback to leadership and mentoring junior team members; creating and executing plans to capitalize on strengths and improve opportunity areas; and adapting to and learning from change, difficulties, and feedback.


• As part of the IT Engineering job family, this position is responsible for leveraging DEVOPS, and both Waterfall and Agile practices, to design, develop, and deliver resilient, secure, multi-channel, high-volume, high-transaction, on/off-premise, cloud-based solutions.


• Provides insight into recommendations for technical solutions that meet design and functional needs.


• Translates business requirements and functional specifications into physical program designs, code modules, stable application systems, and software solutions by partnering with Business Analysts and other team members to understand business needs and functional specifications.


• Ensures appropriate translation of business requirements and functional specifications into physical program designs, code modules, stable application systems, and software solutions by partnering with Business Analysts and other team members to understand business needs and functional specifications.


• Serves as an expert for innovative technical solutions that meet design and functional needs.


• Facilitates and serves as a technical expert for project teams throughout the release schedule of business and enterprise software solutions.


• Builds and maintains trusting relationships with internal customers, third party vendors, and senior management to ensure the alignment, buy-in, and support of diverse project stakeholders.


• Recommends complex technical solutions that meet design and functional needs.


• Collaborates with architects and/or software consultants to ensure functional specifications are converted into flexible, scalable, and maintainable solution designs.


• Provides expertise and guidance to team members for systems incident responses for complex issues.


• Provides implementation and post-implementation triage and support of business software solutions by programming and/or configuring enhancements to new or packaged-based systems and applications.


• Reviews and validates technical specifications and documentation.


• Identifies specific interfaces, methods, parameters, procedures, and functions to support technical solutions while incorporating architectural designs.


• Supports component integration testing (CIT) and user acceptance testing (UAT) for application initiatives by providing triage, attending test team meetings, keeping the QC up-to-date, performing fixes and unit testing, providing insight to testing teams in order to ensure the appropriate depth of test coverage, and supporting the development of proper documentation.


• Leads systems incident support and troubleshooting for complex and non-complex issues.


• Identifies specific interfaces, methods, parameters, procedures, and functions, as required, to support technical solutions serving as an escalation point for complex or unresolved issues related to requirements translation.


• Develops and validates complex testing scenarios to identify application errors and ensure software solutions meet functional specifications.


• Participates in all software development lifecycle phases by applying comprehensive understanding of company methodology, policies, standards, and internal and external controls.


• Develops, configures, or modifies basic to moderately complex integrated business and/or enterprise application solutions within various computing environments by designing and coding component-based applications using programming languages.


• Provides consultation to help ensure new and existing software solutions are developed with insight into industry best practices, strategies, and architectures.


• Builds partnerships with IT teams and vendors to ensure written code adheres to company architectural standards, design patterns, and technical specifications.


• Leads the development, validation, and execution of testing scenarios to identify application errors and ensure software solutions meet functional specifications.


• Leads, mentors, and trains other technical resources to develop software applications.

• Minimum five (5) years experience working on project(s) involving the implementation of solutions applying development life cycles (e.g., SDLC).


• Minimum two (2) years in a technical leadership role with or without direct reports.


• Bachelors degree in Computer Science, CIS, or related field and Minimum eight (8) years experience in software development or a related field. Additional equivalent work experience may be substituted for the degree requirement.

Please note, this position is designated as flexible, which means the selected candidate may be required to report to the assigned office in Greensboro, NC at least part of the time each week.

 

Technical Summary:

The IT Product Manager IV - Technology Lifecycle Management (TLM) is a senior individual contributor responsible for defining Application wellness roadmaps strategy and roadmaps that enable application and infrastructure modernization while actively managing technical debt across the enterprise technology stack. This role-operates-within the Technology Lifecycle Management and Modernization (TLM) organization and partners closely with application teams, enterprise architecture, platform engineering, security, and infrastructure teams. The role ensures solutions align with Enterprise Architecture standards while improving technology health, resiliency, and time-to-market through modernization and rationalization initiatives. 

 

This senior individual contributor role is primarily responsible for defining product strategy and vision, developing product roadmaps from ideation to launch, and making decisions on new products or enhancements to bring to market. This includes developing product enhancements based on validated learnings, serving as a facilitator for product teams and diverse stakeholder groups across the organization, and collaborating with operations teams and market stakeholders to support product adoption. This role is also responsible for performing internal and external discovery for new and existing products, validating solutions with end users, funneling learnings to product roadmaps, tracking outcomes and key performance indicators, and partnering with product team members to solve user problems.

• Completes work assignments and supports business-specific projects by applying expertise in subject area; supporting the development of work plans to meet business priorities and deadlines; ensuring team follows all procedures and policies; coordinating and assigning resources to accomplish priorities and deadlines; collaborating cross-functionally to make effective business decisions; solving complex problems; escalating high priority issues or risks, as appropriate; recognizing and capitalizing on improvement opportunities.
• Practices self-development and promotes learning in others by proactively providing information, resources, advice, and expertise with coworkers and customers; building relationships with cross-functional stakeholders; influencing others through technical explanations and examples; adapting to competing demands and new responsibilities; listening and responding to, seeking, and addressing performance feedback; providing feedback to others and managers; creating and executing plans to capitalize on strengths and develop weaknesses; supporting team collaboration; adapting to and learning from change, difficulties, and feedback.
• Defines product strategy and vision, and develops product roadmaps from ideation to launch by making decisions on new products or enhancements to bring to market; evaluating potential business process changes, system impacts, and flow concepts to determine the viability of implementing desired enhancements; providing an end-to-end holistic view of how specific business processes and internal system configurations impact the user experience; developing business cases for new products, improvements to existing products, and/or business ventures; defining, managing, and avoiding technical debt as appropriate; developing product enhancements based on validated learnings; ensuring documentation clearly communicates customer/stakeholder needs to the product team; and working with team members to clarify features and requirements as necessary.
• Serves as a facilitator for the product team and diverse stakeholder groups across the organization throughout the product management life cycle by coordinating the resolution of inter-squad, cross-product and external dependencies, roadblocks and constraints; collaborating with operations teams and market stakeholders to support product adoption; coordinating training efforts to build readiness for production support and operational readiness teams; leading feature demos for stakeholders; providing product expertise, peer training, and consultation as appropriate; and adhering to enterprise compliance standards and managing technology risks appropriately.
• Performs internal and external discovery for new and existing products by collaborating with business partners to identify needs; identifying marketplace innovation; prototyping and validating with end users with support from UX design and research, engineering, and other stakeholders as appropriate; and funneling learnings to the product roadmap.
• Tracks outcomes and key performance indicators by defining and tracking KPIs and performance metrics (e.g., speed, quality, etc.); reviewing analytical dashboards and assessing KPI alignment; and developing and/or maintaining ad hoc reports, status updates, and presentation decks for key stakeholders.
• Partners with product team members to solve user problems by prioritizing the work backlog to ensure balance across new development, non-functional requirements, and technical work (e.g., maintenance, support, technical debt, etc.); and collaborating on competitive and user research/testing, experimentation, and/or design thinking initiatives.

• Bachelors degree in Computer Science, Business Administration, Information Systems Management, Data Analytics, Engineering, Social Science, or related field and minimum five (5) years experience in product management, project management, IT consulting, product development or support, business/system analysis, or a directly related field. Additional equivalent work experience in a directly related field may be substituted for the degree requirement. Advanced degrees may be substituted for a portion of the work experience requirements.
• Minimum two (2) years experience working with agile teams, including familiarity with scrum ceremonies and agile best practices.
• Minimum one (1) year experience in a leadership role with or without direct reports.

In addition to the responsibilities listed below, this senior technical leader position is also responsible for leading the development of internet applications and software tools. This includes partnering with product teams to understand and define the product vision, and overseeing the development and support of end-to-end solutions including architecting, designing, developing, and testing member-facing applications/systems using cloud, content management systems (CMS) and traditional integrations. This position is also responsible for leading the development of cloud applications, CMS, and integration solutions on a variety of platforms; serving as a lead expert in the research and resolution of technical issues; recommending appropriate interventions/modifications on critical and/or escalated issues; and ensuring work processes and products meet KP IT security and development standards.

• Drives the execution of multiple work streams by identifying customer and operational needs; developing and updating new procedures and policies; gaining cross-functional support for objectives and priorities; translating business strategy into actionable business requirements; obtaining and distributing resources; setting standards and measuring progress; removing obstacles that impact performance; guiding performance and developing contingency plans accordingly; solving highly complex issues; and influencing the completion of project tasks by others.

• Bachelors degree in Computer Science, CIS, or related field and eight (8) years experience in software development or a related field. Additional equivalent work experience may be substituted for the degree requirement.


• Minimum six (6) years experience working on project(s) involving the implementation of solutions development life cycles (e.g., SDLC).


• Minimum four (4) years in a technical leadership role with or without direct reports.


• Minimum six (6) years experience  developing and/or implementing web-based applications.


• Minimum four (4) years experience in developing and utilizing cloud based technologies (e.g., Microsoft Azure, AWS, GCP, etc.)


• Minimum four (4) years experience working with web application frameworks (e.g., Angular, HTML5, CSS, GraphQL, etc.)

Please note, this is a fully onsite position at our facility in Greensboro, NC.

 

Technical Summary:

The Senior Epic Systems Analyst III supports the Clinical Care and Patient Engagement Technologies organization by serving as a senior subject matter expert responsible for advanced analysis, design, configuration, implementation, and optimization of Epic applications. This role evaluates complex clinical and business requirements, translates them into scalable application solutions, and supports large projects, system implementations, and upgrades while ensuring alignment with organizational standards, Epic best practices, and regulatory requirements. Leveraging strong analytical and workflow design skills, the analyst identifies opportunities for improvement, enhances system functionality and user experience, and supports all phases of the application lifecycle-from requirements gathering and build to testing, implementation, optimization, and ongoing support. Working closely with clinical leaders, stakeholders, and cross-functional IT teams, the role acts as a trusted advisor to ensure the long-term stability, scalability, and effectiveness of enterprise Epic solutions.

 

In addition to the responsibilities listed below, this position is responsible for system build, testing, validation, and ongoing support of assigned applications. This position will possess clinical or IT systems knowledge and experience to develop and support safe and high quality care using the electronic health record. This position will perform in depth and precise investigation and documentation of future- state operational specifications and application functionality. Performing analysis of application capabilities workflows, data collection, report details, and other clinical and/or technical issues associated with Epic software. This position is responsible for developing and documenting the internal procedures that will be used in conjunction with Epic applications. Some of the unique challenges this position will face include analyzing clinical and business operations and investigating user preferences; prioritizing & implementing requested system changes & updates; serving as a liaison between end users, third parties, and Epic implementation staff. This position develops and documents internal procedures, collects information and prepares specifications of system enhancements, analyzes functionality in new releases and tests each new release.

• Completes work assignments by applying up-to-date knowledge in subject area to meet deadlines; following procedures and policies, and applying data and resources to support projects or initiatives; collaborating with others, often cross-functionally, to solve business problems; supporting the completion of priorities, deadlines, and expectations; communicating progress and information; identifying and recommending ways to address improvement opportunities when possible; and escalating issues or risks as appropriate.
• Pursues self-development and effective relationships with others by sharing resources, information, and knowledge with coworkers and customers; listening, responding to, and seeking performance feedback; acknowledging strengths and weaknesses; assessing and responding to the needs of others; and adapting to and learning from change, difficulties, and feedback.
• Meets timelines to drive the delivery of appropriate, sustainable, and prompt solutions.
• Provides first and second level support for enterprise systems and systems in one or more additional IT domains by diagnosing, troubleshooting, and resolving complex incidents to minimize system issues.
• Supports stability, availability, and performance of enterprise systems (e.g., systems, applications, network, databases, storage, security) by monitoring systems to identify problems, trends, and opportunities for improvement.
• Assists technical and project team members to resolve system problems and application-specific issues.
• Escalates identified issues, risks or problems to lead administrators according to processes.
• Plans and performs complex system configuration.
• Supports communications with product users and suppliers to share information, identify opportunities, resolve problems, prioritize customer requirements, and maintain continuous improvement through customer feedback.
• Defines and tests maintenance and refresh activities.
• Participates in the installation, upgrade, or decommissioning of designated systems, products, and infrastructure.
• Assists with application-oriented administration and technical support for production and non-production environments.
• Supports vendor support activities, as appropriate.
• Recommends and executes performance tuning and optimization activities.
• Creates documentation of new and existing system configuration and procedural information, and reviews documentation of others.

• Minimum two (2) years experience working with EPIC or comparable health system software
  OR
  Minimum two (2) years scripting or programming experience.


• Bachelors degree in Computer Science, Engineering, Social Science, Education, Business, Health Care or related field and Minimum three (3) years working in IT or operations. Additional equivalent work experience may be substituted for the degree requirement.

In addition to the responsibilities listed below, this technical leader position is responsible for leading the development of applications for Android and/or iOS devices by leveraging Agile methodologies to design and implement new customer-facing features; partnering with product management and UX teams to create fun, easy-to-use client applications which maximize the user experience; and providing insight and influence into the establishment of KP mobile device security practices. This position will also be responsible for optimizing applications and serving as a subject matter expert in the development of the overall architecture for KPs mobile technologies.

• Conducts or oversees business-specific projects by applying deep expertise in subject area; promoting adherence to all procedures and policies; developing work plans to meet business priorities and deadlines; determining and carrying out processes and methodologies; coordinating and delegating resources to accomplish organizational goals; partnering internally and externally to make effective business decisions; solving complex problems; escalating issues or risks, as appropriate; monitoring progress and results; recognizing and capitalizing on improvement opportunities; evaluating recommendations made; and influencing the completion of project tasks by others.

• Bachelors degree in Computer Science, CIS, or related field and six (6) years experience in software development or a related field. Additional equivalent work experience may be substituted for the degree requirement.


• Minimum five (5) years experience working on project(s) involving the implementation of solutions development life cycles (e.g., SDLC).


• Minimum two (2) years in a technical leadership role with or without direct reports.


• Minimum five (5) years experience  developing and/or implementing mobile applications.

Please note, this position is designated as flexible, which means the selected candidate may be required to report to the assigned office in Greensboro, NC up to 3 days per week.

 

Technical Summary:

This senior level IT Consultant serves within the DevSecOps Platform and Automation Services organization, with a primary focus on providing project and program level oversight of our key strategic initiatives - specifically our Dev2030 and Internal Developer Portal activities.  This role blends SAFe Agile Scrum Master facilitation, project/program management across technical and financial logistical areas, and business management activities.  This individual will be required to work closely with engineering, platform, security, vendor partners, and developer experience teams to translate standards, developer needs, and business objectives into key artifacts, well prioritized features, and user stories. As a key participant within an agile delivery model, you will take direction from platform architects and senior stakeholders/leaders while providing clear product, program, and project direction to delivery teams. You will champion developer productivity, self service capabilities, and standardized golden paths to accelerate software delivery across the enterprise.

 

This senior level employee is primarily responsible for leading the ITSM process implementation, evaluating risk matters within IT, and ensuring contingency procedures are followed and maintained.

• Conducts or oversees business-specific projects by applying deep expertise in subject area; promoting adherence to all procedures and policies; developing work plans to meet business priorities and deadlines; determining and carrying out processes and methodologies; coordinating and delegating resources to accomplish organizational goals; partnering internally and externally to make effective business decisions; solving complex problems; escalating issues or risks, as appropriate; monitoring progress and results; recognizing and capitalizing on improvement opportunities; evaluating recommendations made; and influencing the completion of project tasks by others.
• Practices self-leadership and promotes learning in others by building relationships with cross-functional stakeholders; communicating information and providing advice to drive projects forward; influencing team members within assigned unit; listening and responding to, seeking, and addressing performance feedback; adapting to competing demands and new responsibilities; providing feedback to others, including upward feedback to leadership and mentoring junior team members; creating and executing plans to capitalize on strengths and improve opportunity areas; and adapting to and learning from change, difficulties, and feedback.
• Drives ITSM process and/or service implementation for designated ITSM initiatives by leading or directing team members in the documentation of process and/or service requirements and acceptance criteria from process owners and key stakeholders; and guiding and influencing leadership in the development of the ITSM strategy.
• Partners with leadership to help define goals, objectives, deliverables, and guardrails within the governance framework to ensure the development and implementation of efficient, effective, measurable, and sustainable processes and/or services.
• Ensures accuracy and completeness of release notes, training materials, and documentation within appropriate repositories.
• Drives the execution of ITSM roadmaps to ensure that processes and/or services are aligned with stakeholder needs.
• Partners with IT functions and process/service users to lead the development and implementation of performance metrics and measurement tools.
• Leads ITSM process and/or service improvement efforts for designated initiatives by cultivating strong collaborative working relationships with cross-functional teams on process improvement projects.
• Evaluates business needs, organizational characteristics, and industry best-practices to identify gaps or deficiencies in new and existing processes, services, and service portfolios and makes recommendations for improvements or enhancements as appropriate.
• Develops, documents, maintains, and audits ITSM processes and procedures.
• Makes decisions regarding process and/or service improvements and third-party tools for implementation.
• Works with cross-functional stakeholders (for example, IT and business partners) to create alignment, synergy, and application of standardized processes and/or services and procedures.
• Ensures appropriate training is delivered to users (e.g., end-users, service/process delivery teams) to drive proper process and/or service execution.
• Designs and oversees the validation of performance metrics against success criteria to ensure effective control of expected deliverables.
• Provides recommendations and makes decisions for mitigating process and/or service performance deficiencies.
• Investigates complex, highly visible performance deviations to drive adherence with defined ITSM policies and procedures.
• Advocates and drives compliance with ITSM policies and procedures across the enterprise.
• Assists with negotiation of statements of work (SOWs) with service providers related to the development, implementation, delivery, and/or maintenance of ITSM processes, services, and/or tools.

• Minimum four (4) years in a leadership role working with process or service teams.


• Bachelors Degree in CIS, Business Administration, or related field and
  Minimum eight (8) years IT experience, including Minimum four (4) years implementing or supporting ITSM processes or services. Additional equivalent work experience may be substituted for the degree requirement.

Please note, this position is designated as flexible, which means the selected candidate may be required to report to the assigned office in Greensboro, NC at least part of the time each week.

 

Technical Summary:

This senior-level IT Infrastructure Engineer V operates within the Enterprise Architecture organization, delivering a mix of hands-on engineering, architecture leadership, and strategic influence focused on data center networking. The role is responsible for designing, validating, and evolving enterprise network capabilities that ensure high availability, resiliency, and operational consistency across on-premises and hybrid environments. The position combines deep network engineering expertise with architectural design and product ownership to define and implement standardized reference architectures, detailed network design documentation, and migration strategies aligned to business and technical requirements. The engineer plays a key role in both designing solutions and guiding their implementation, ensuring that network architectures are practical, scalable, and aligned with enterprise standards. Acting as a technical leader and architecture authority, the role evaluates whether solutions conform to existing standards or require the development of new patterns and frameworks. Through hands-on analysis of current-state infrastructure, the engineer identifies performance constraints, design gaps, and operational risks, delivering repeatable solutions that improve reliability, maximize uptime, and strengthen fault tolerance for mission-critical services. The role also supports business and strategic planning by providing ROM (Rough Order of Magnitude) pricing, contributing to business case development, and advising on trade-offs between cost, performance, and risk. It ensures alignment with regulatory requirements and internal governance policies, while maintaining oversight of vendor lifecycle and code certification compliance to keep network platforms secure, supported, and audit-ready. In leading data center transformation efforts, the IT Infrastructure Engineer V defines target-state architectures and drives migration strategies across initiatives such as consolidation, modernization, and hybrid cloud integration. The role works cross-functionally with engineering teams, operations, and stakeholders to translate architectural direction into actionable designs, validated implementations, and operational standards. By combining engineering execution, architectural rigor, and leadership influence, this role enables consistent decision-making, reduces operational risk, and delivers resilient, scalable network infrastructure that supports long-term enterprise growth. 

 

In addition to the responsibilities listed below, this position is responsible for managing resources to deliver network solutions to meet our customer requirements. Some of the unique challenges this position will face include managing and planning for a large scale network.

• Conducts or oversees business-specific projects by applying deep expertise in subject area; promoting adherence to all procedures and policies; developing work plans to meet business priorities and deadlines; determining and carrying out processes and methodologies; coordinating and delegating resources to accomplish organizational goals; partnering internally and externally to make effective business decisions; solving complex problems; escalating issues or risks, as appropriate; monitoring progress and results; recognizing and capitalizing on improvement opportunities; evaluating recommendations made; and influencing the completion of project tasks by others.
• Practices self-leadership and promotes learning in others by building relationships with cross-functional stakeholders; communicating information and providing advice to drive projects forward; influencing team members within assigned unit; listening and responding to, seeking, and addressing performance feedback; adapting to competing demands and new responsibilities; providing feedback to others, including upward feedback to leadership and mentoring junior team members; creating and executing plans to capitalize on strengths and improve opportunity areas; and adapting to and learning from change, difficulties, and feedback.
• As part of the IT Engineering job family, this position is responsible for leveraging DEVOPS, and both Waterfall and Agile practices, to design, develop, and deliver resilient, secure, multi-channel, high-volume, high-transaction, on/off-premise, cloud-based solutions.
• Provides consultation and expert technical advice on IT infrastructure planning, engineering, and architecture for assigned systems by assessing the implications of IT strategies on infrastructure capabilities.
• Provides some recommendations and input on options, risks, costs, and benefits for systems designs.
• Leverages partnerships with IT teams and key business partners to troubleshoot complex systems.
• Serves as a functional expert and collaborates with architects and software engineers to ensure functional specifications are converted into flexible, scalable, and maintainable system designs.
• Translates business requirements, and functional and non-functional requirements, into technical specifications that support integrated and sustainable designs for complex or high impact infrastructure systems by partnering with Business Analysts to understand business needs and functional specifications.
• Ensures system designs adhere to company architecture standards.
• Builds partnerships with counterparts in various IT Teams (e.g., database, operations, technical support) throughout system development and implementation.
• Serves as a technical expert for project teams throughout the implementation and maintenance of assigned enterprise infrastructure systems by defining and overseeing the documentation of detailed standards (e.g., guidelines, processes, procedures) for the introduction and maintenance of services.
• Mentors other technical resources throughout infrastructure systems development.
• Reviews and validates technical specifications and documentation for complex or multi-dimensional solutions.
• Leads the development and modification of solutions by identifying technical solutions to business problems.
• Collaborates with business leaders, Solutions, and lead enterprise architects to review business drivers, and establish a foundation for enterprise systems planning.
• Reviews benchmarking results, and provides information to support current and future infrastructure needs and projects to IT leadership. Provides preliminary conclusions.
• Benchmarks and evaluates IT trends and technologies to identify opportunities and considerations that impact ROI.
• Makes recommendations on resources required to maintain service levels and meet new demands.
• Guides and drives physical architecture design for new initiatives.

• Minimum six (6) years experience in network infrastructure planning, design, and implementation.


• Minimum two (2) years in a technical leadership role with or without direct reports.


• Bachelors degree in Computer Science, CIS, or related field and Minimum eight (8) years experience in an IT operations environment with technical experience in distributed technologies , systems development, and/or networking. Additional equivalent work experience may be substituted for the degree requirement.

The consultants will lead work in specific areas of the continuum technology space that leverage different modules of epic. Will be responsible for partnering with operational teams across the enterprise to align on goals and support the development of roadmaps. Will support/lead discovery, solution development, and iteration of features and functionality to be deployed. 

Design and technology consulting in specific products in the continuum portfolio - which will include technical research and analysis, project management, running proof of concepts, and a systems view of epic and other technologies to inform roadmaps and solution development.

The continuum technology product team sits in Clinical Care and Patient Engagement technologies. Priorities in this area include: reducing readmissions,  seamless transitions between sites of care, launching infrastructure for care in the home, and optimizing care management/care orchestration.

In addition to the responsibilities listed below, this position is responsible for managing support for customers (users), assigned applications, and/or information systems, including software implementation, integration across functions and regions, complex configuration, system testing, and customization of software utilities. Additional responsibilities also include leading complex solution design support efforts and research initiatives for translating requirements into workable technical solutions, and supporting the evaluation of third-party vendors as directed.

• Drives the execution of multiple work streams by identifying customer and operational needs; developing and updating new procedures and policies; gaining cross-functional support for objectives and priorities; translating business strategy into actionable business requirements; obtaining and distributing resources; setting standards and measuring progress; removing obstacles that impact performance; guiding performance and developing contingency plans accordingly; solving highly complex issues; and influencing the completion of project tasks by others.
• Practices self-leadership and promotes learning in others by soliciting and acting on performance feedback; building collaborative, cross-functional relationships; communicating information and providing advice to drive projects forward; adapting to competing demands and new responsibilities; providing feedback to others, including upward feedback to leadership; influencing, mentoring, and coaching team members; fostering open dialogue amongst team members; evaluating and responding to the strengths and weaknesses of self and unit members; and adapting to and learning from change, difficulties, and feedback.
• Leads a team of IT consultants in the development of requirements, for process or system solutions which may span multiple business domains by leveraging partnerships with stakeholders and appropriate IT teams (for example, Solutions Delivery, Infrastructure, Enterprise Architecture).
• Leverages multiple business requirements gathering methodologies to identify business, functional, and non-functional requirements (for example, SMART) across the enterprise.
• Leads and oversees the development and documentation of comprehensive business cases to assess the costs, benefits, ROI, and Total Cost of Ownership (TCO) of highly unique or complex solution proposals.
• Leads the evolution of applications, systems, and/or processes to a desired future state by translating how current processes impact business operations across the enterprise.
• Leads teams of IT Consultants in the mapping of current state against future state processes.
• Defines the impact of requirements on upstream and downstream solution components.
• Provides insight and influence to executive management and business leaders on how to integrate requirements with current systems and business processes across the enterprise.
• Reviews, evaluates, and prioritizes value gaps and opportunities for process enhancements or efficiencies.
• Leads solution design by translating requirements into workable business solutions and leading in design sessions with IT teams.
• Recommends and advocates for additional data and/or services needed to address key business issues related to process or solutions design.
• Leads the evaluation of third-party vendors as directed.
• Drives continuous process improvement by leading the development, implementation, and maintenance of standardized tools, templates, and processes across the enterprise.
• Recommends and advocates for regional and national process improvements which align with sustainable best practices, and the strategic and tactical goals of the business.

• Minimum three (3) years experience in software or system testing across multiple IT environments.
• Minimum two (2) years software or application development experience.
• Bachelors degree in Business Administration, Computer Science, CIS or related field and Minimum ten (10) years experience in IT consulting, business analysis, or a related field. Additional equivalent work experience may be substituted for the degree requirement.

In addition to the responsibilities listed below, this position is responsible for system build, testing, validation, and ongoing support of assigned applications. This position will possess clinical or IT systems knowledge and experience to develop and support safe and high quality care using the electronic health record. This position will perform in depth and precise investigation and documentation of future- state operational specifications and application functionality. Performing analysis of application capabilities workflows, data collection, report details, and other clinical and/or technical issues associated with Epic software. This position is responsible for developing and documenting the internal procedures that will be used in conjunction with Epic applications. Some of the unique challenges this position will face include analyzing clinical and business operations and investigating user preferences; prioritizing & implementing requested system changes & updates; serving as a liaison between end users, third parties, and Epic implementation staff. This position develops and documents internal procedures, collects information and prepares specifications of system enhancements, analyzes functionality in new releases and tests each new release.

• Completes work assignments by applying up-to-date knowledge in subject area to meet deadlines; following procedures and policies, and applying data and resources to support projects or initiatives; collaborating with others, often cross-functionally, to solve business problems; supporting the completion of priorities, deadlines, and expectations; communicating progress and information; identifying and recommending ways to address improvement opportunities when possible; and escalating issues or risks as appropriate.
• Pursues self-development and effective relationships with others by sharing resources, information, and knowledge with coworkers and customers; listening, responding to, and seeking performance feedback; acknowledging strengths and weaknesses; assessing and responding to the needs of others; and adapting to and learning from change, difficulties, and feedback.
• Meets timelines to drive the delivery of appropriate, sustainable, and prompt solutions.
• Provides first and second level support for enterprise systems and systems in one or more additional IT domains by diagnosing, troubleshooting, and resolving complex incidents to minimize system issues.
• Supports stability, availability, and performance of enterprise systems (e.g., systems, applications, network, databases, storage, security) by monitoring systems to identify problems, trends, and opportunities for improvement.
• Assists technical and project team members to resolve system problems and application-specific issues.
• Escalates identified issues, risks or problems to lead administrators according to processes.
• Plans and performs complex system configuration.
• Supports communications with product users and suppliers to share information, identify opportunities, resolve problems, prioritize customer requirements, and maintain continuous improvement through customer feedback.
• Defines and tests maintenance and refresh activities.
• Participates in the installation, upgrade, or decommissioning of designated systems, products, and infrastructure.
• Assists with application-oriented administration and technical support for production and non-production environments.
• Supports vendor support activities, as appropriate.
• Recommends and executes performance tuning and optimization activities.
• Creates documentation of new and existing system configuration and procedural information, and reviews documentation of others.

• Minimum two (2) years experience working with EPIC or comparable health system software
  OR
  Minimum two (2) years scripting or programming experience.


• Bachelors degree in Computer Science, Engineering, Social Science, Education, Business, Health Care or related field and Minimum three (3) years working in IT or operations. Additional equivalent work experience may be substituted for the degree requirement.

This senior level employee is primarily responsible for translating business requirements and functional specifications into software solutions, for contributing to and leveraging the technical direction for the development of integrated business and/or enterprise application solutions, and for serving as a technical expert for project teams while providing consultation to help ensure new and existing software solutions are developed.

• Conducts or oversees business-specific projects by applying deep expertise in subject area; promoting adherence to all procedures and policies; developing work plans to meet business priorities and deadlines; determining and carrying out processes and methodologies; coordinating and delegating resources to accomplish organizational goals; partnering internally and externally to make effective business decisions; solving complex problems; escalating issues or risks, as appropriate; monitoring progress and results; recognizing and capitalizing on improvement opportunities; evaluating recommendations made; and influencing the completion of project tasks by others.


• Practices self-leadership and promotes learning in others by building relationships with cross-functional stakeholders; communicating information and providing advice to drive projects forward; influencing team members within assigned unit; listening and responding to, seeking, and addressing performance feedback; adapting to competing demands and new responsibilities; providing feedback to others, including upward feedback to leadership and mentoring junior team members; creating and executing plans to capitalize on strengths and improve opportunity areas; and adapting to and learning from change, difficulties, and feedback.


• As part of the IT Engineering job family, this position is responsible for leveraging DEVOPS, and both Waterfall and Agile practices, to design, develop, and deliver resilient, secure, multi-channel, high-volume, high-transaction, on/off-premise, cloud-based solutions.


• Provides insight into recommendations for technical solutions that meet design and functional needs.


• Translates business requirements and functional specifications into physical program designs, code modules, stable application systems, and software solutions by partnering with Business Analysts and other team members to understand business needs and functional specifications.


• Ensures appropriate translation of business requirements and functional specifications into physical program designs, code modules, stable application systems, and software solutions by partnering with Business Analysts and other team members to understand business needs and functional specifications.


• Serves as an expert for innovative technical solutions that meet design and functional needs.


• Facilitates and serves as a technical expert for project teams throughout the release schedule of business and enterprise software solutions.


• Builds and maintains trusting relationships with internal customers, third party vendors, and senior management to ensure the alignment, buy-in, and support of diverse project stakeholders.


• Recommends complex technical solutions that meet design and functional needs.


• Collaborates with architects and/or software consultants to ensure functional specifications are converted into flexible, scalable, and maintainable solution designs.


• Provides expertise and guidance to team members for systems incident responses for complex issues.


• Provides implementation and post-implementation triage and support of business software solutions by programming and/or configuring enhancements to new or packaged-based systems and applications.


• Reviews and validates technical specifications and documentation.


• Identifies specific interfaces, methods, parameters, procedures, and functions to support technical solutions while incorporating architectural designs.


• Supports component integration testing (CIT) and user acceptance testing (UAT) for application initiatives by providing triage, attending test team meetings, keeping the QC up-to-date, performing fixes and unit testing, providing insight to testing teams in order to ensure the appropriate depth of test coverage, and supporting the development of proper documentation.


• Leads systems incident support and troubleshooting for complex and non-complex issues.


• Identifies specific interfaces, methods, parameters, procedures, and functions, as required, to support technical solutions serving as an escalation point for complex or unresolved issues related to requirements translation.


• Develops and validates complex testing scenarios to identify application errors and ensure software solutions meet functional specifications.


• Participates in all software development lifecycle phases by applying comprehensive understanding of company methodology, policies, standards, and internal and external controls.


• Develops, configures, or modifies basic to moderately complex integrated business and/or enterprise application solutions within various computing environments by designing and coding component-based applications using programming languages.


• Provides consultation to help ensure new and existing software solutions are developed with insight into industry best practices, strategies, and architectures.


• Builds partnerships with IT teams and vendors to ensure written code adheres to company architectural standards, design patterns, and technical specifications.


• Leads the development, validation, and execution of testing scenarios to identify application errors and ensure software solutions meet functional specifications.


• Leads, mentors, and trains other technical resources to develop software applications.

• Minimum five (5) years experience working on project(s) involving the implementation of solutions applying development life cycles (e.g., SDLC).


• Minimum two (2) years in a technical leadership role with or without direct reports.


• Bachelors degree in Computer Science, CIS, or related field and Minimum eight (8) years experience in software development or a related field. Additional equivalent work experience may be substituted for the degree requirement.

It's fun to work in a company where people truly believe in what they are doing. At Dutch Bros Coffee, we are more than just a coffee company. We are a fun-loving, mind-blowing company that makes a difference one cup at a time.

At Dutch Bros Coffee, we are a fun-loving, mind-blowing company, making a massive difference one cup at a time.

But let’s be real, this job isn’t for everyone. It’s fast, high-energy, and physically demanding. You’ll be on your feet, moving quickly, and keeping up with a steady flow of customers all while delivering next-level service. As the face of Dutch Bros, you’ll connect with customers, hustle with heart, and bring positive energy onto every single shift.

Who You Are:

• A people person who thrives on connection and loves making someone’s day.
• Adaptable and quick; you can handle a rush and keep the kindness rolling.
• Team-oriented and ready to support your crew, no matter what’s needed.
• Positive and considerate; even when it gets busy or during inclement weather you continue to show up.
• Committed to growth and always looking for ways to improve.

What You’ll Do:

• Engage. Greet every customer with a smile, make genuine connections, and ensure every visit is full of kindness & fun.
• Educate. Help customers navigate the menu and discover new favorites, all while delivering top-tier service.
• Embody. Live out the Dutch Bros values: radiate kindness, get up early, stay up late, and change the world.
• Stay Fast & Focused. Work efficiently to craft high-quality drinks while keeping up with the hustle of a busy shop.
• Be Reliable. Show up on time, communicate your availability, and be ready to roll when your shift starts.
• Keep it Clean. Maintain a tidy workspace and follow food safety standards.

What to Expect:

• Fast-paced, high-energy environment. You’ll be on your feet, moving quickly, and handling a steady flow of customers for up to 10-hour shifts!
• Crew-first mentality. We support each other, have everyone’s backs, and get the job done together.
• Weather-ready. Be prepared for all conditions; rain or shine. Don’t worry we’ve got Dutch gear to help!
• Some heavy lifting. You may need to push, pull, lift, or carry up to 65 lbs (talk about a workout).
• Reliable transportation. You’ll need to show up on time for scheduled shifts and mandatory meetings.
• Training & Development. We’ll set you up for success with training, certifications, and knowledge tests to ensure you meet the Dutch Bros standards.

Why You’ll Love It Here

• We’ve got your back. Competitive pay & tips, opportunities for tuition reimbursement, and career growth within the shops, HQ, Emerging Talent Program, and warehouse/fulfillment opportunities.
• Perks on perks. Free drinks & food on shift, exclusive Dutch Bros swag and giveaway items, and a work environment like no other.
• Make a difference. Every cup you serve supports local & national communities and brings people together.
• Room to grow. We believe in pouring into our people; Broista today, leader tomorrow! We’re set to double in size within the next three years which means a ton of growth opportunities for you.

At Dutch Bros, our culture is unmatched. We’re a fun, tight-knit crew that supports each other and creates connections you won’t find anywhere else. Ready to make a massive difference together?!

Compensation:

Up to $20.75 per hour

Number includes an average tip of $5.75 per hour. What we strive for: a fun environment, great co-workers, and a chance to make a difference in your community. What we don't guarantee: tip averages. Actual tips may vary based on a variety of factors including location, position, hours, and quality of service. Average hourly tips are based on 2025 reporting.

If you like wild growth and working in a unique and fun environment, surrounded by positive community, you'll enjoy your career with us!

It's fun to work in a company where people truly believe in what they are doing. At Dutch Bros Coffee, we are more than just a coffee company. We are a fun-loving, mind-blowing company that makes a difference one cup at a time.

At Dutch Bros Coffee, we are a fun-loving, mind-blowing company, making a massive difference one cup at a time.

But let’s be real, this job isn’t for everyone. It’s fast, high-energy, and physically demanding. You’ll be on your feet, moving quickly, and keeping up with a steady flow of customers all while delivering next-level service. As the face of Dutch Bros, you’ll connect with customers, hustle with heart, and bring positive energy onto every single shift.

Who You Are:

• A people person who thrives on connection and loves making someone’s day.
• Adaptable and quick; you can handle a rush and keep the kindness rolling.
• Team-oriented and ready to support your crew, no matter what’s needed.
• Positive and considerate; even when it gets busy or during inclement weather you continue to show up.
• Committed to growth and always looking for ways to improve.

What You’ll Do:

• Engage. Greet every customer with a smile, make genuine connections, and ensure every visit is full of kindness & fun.
• Educate. Help customers navigate the menu and discover new favorites, all while delivering top-tier service.
• Embody. Live out the Dutch Bros values: radiate kindness, get up early, stay up late, and change the world.
• Stay Fast & Focused. Work efficiently to craft high-quality drinks while keeping up with the hustle of a busy shop.
• Be Reliable. Show up on time, communicate your availability, and be ready to roll when your shift starts.
• Keep it Clean. Maintain a tidy workspace and follow food safety standards.

What to Expect:

• Fast-paced, high-energy environment. You’ll be on your feet, moving quickly, and handling a steady flow of customers for up to 10-hour shifts!
• Crew-first mentality. We support each other, have everyone’s backs, and get the job done together.
• Weather-ready. Be prepared for all conditions; rain or shine. Don’t worry we’ve got Dutch gear to help!
• Some heavy lifting. You may need to push, pull, lift, or carry up to 65 lbs (talk about a workout).
• Reliable transportation. You’ll need to show up on time for scheduled shifts and mandatory meetings.
• Training & Development. We’ll set you up for success with training, certifications, and knowledge tests to ensure you meet the Dutch Bros standards.

Why You’ll Love It Here

• We’ve got your back. Competitive pay & tips, opportunities for tuition reimbursement, and career growth within the shops, HQ, Emerging Talent Program, and warehouse/fulfillment opportunities.
• Perks on perks. Free drinks & food on shift, exclusive Dutch Bros swag and giveaway items, and a work environment like no other.
• Make a difference. Every cup you serve supports local & national communities and brings people together.
• Room to grow. We believe in pouring into our people; Broista today, leader tomorrow! We’re set to double in size within the next three years which means a ton of growth opportunities for you.

At Dutch Bros, our culture is unmatched. We’re a fun, tight-knit crew that supports each other and creates connections you won’t find anywhere else. Ready to make a massive difference together?!

Compensation:

Up to $20.75 per hour

Number includes an average tip of $5.75 per hour. What we strive for: a fun environment, great co-workers, and a chance to make a difference in your community. What we don't guarantee: tip averages. Actual tips may vary based on a variety of factors including location, position, hours, and quality of service. Average hourly tips are based on 2025 reporting.

If you like wild growth and working in a unique and fun environment, surrounded by positive community, you'll enjoy your career with us!

It's fun to work in a company where people truly believe in what they are doing. At Dutch Bros Coffee, we are more than just a coffee company. We are a fun-loving, mind-blowing company that makes a difference one cup at a time.

At Dutch Bros Coffee, we are a fun-loving, mind-blowing company, making a massive difference one cup at a time.

But let’s be real, this job isn’t for everyone. It’s fast, high-energy, and physically demanding. You’ll be on your feet, moving quickly, and keeping up with a steady flow of customers all while delivering next-level service. As the face of Dutch Bros, you’ll connect with customers, hustle with heart, and bring positive energy onto every single shift.

Who You Are:

• A people person who thrives on connection and loves making someone’s day.
• Adaptable and quick; you can handle a rush and keep the kindness rolling.
• Team-oriented and ready to support your crew, no matter what’s needed.
• Positive and considerate; even when it gets busy or during inclement weather you continue to show up.
• Committed to growth and always looking for ways to improve.

What You’ll Do:

• Engage. Greet every customer with a smile, make genuine connections, and ensure every visit is full of kindness & fun.
• Educate. Help customers navigate the menu and discover new favorites, all while delivering top-tier service.
• Embody. Live out the Dutch Bros values: radiate kindness, get up early, stay up late, and change the world.
• Stay Fast & Focused. Work efficiently to craft high-quality drinks while keeping up with the hustle of a busy shop.
• Be Reliable. Show up on time, communicate your availability, and be ready to roll when your shift starts.
• Keep it Clean. Maintain a tidy workspace and follow food safety standards.

What to Expect:

• Fast-paced, high-energy environment. You’ll be on your feet, moving quickly, and handling a steady flow of customers for up to 10-hour shifts!
• Crew-first mentality. We support each other, have everyone’s backs, and get the job done together.
• Weather-ready. Be prepared for all conditions; rain or shine. Don’t worry we’ve got Dutch gear to help!
• Some heavy lifting. You may need to push, pull, lift, or carry up to 65 lbs (talk about a workout).
• Reliable transportation. You’ll need to show up on time for scheduled shifts and mandatory meetings.
• Training & Development. We’ll set you up for success with training, certifications, and knowledge tests to ensure you meet the Dutch Bros standards.

Why You’ll Love It Here

• We’ve got your back. Competitive pay & tips, opportunities for tuition reimbursement, and career growth within the shops, HQ, Emerging Talent Program, and warehouse/fulfillment opportunities.
• Perks on perks. Free drinks & food on shift, exclusive Dutch Bros swag and giveaway items, and a work environment like no other.
• Make a difference. Every cup you serve supports local & national communities and brings people together.
• Room to grow. We believe in pouring into our people; Broista today, leader tomorrow! We’re set to double in size within the next three years which means a ton of growth opportunities for you.

At Dutch Bros, our culture is unmatched. We’re a fun, tight-knit crew that supports each other and creates connections you won’t find anywhere else. Ready to make a massive difference together?!

Compensation:

Up to $20.75 per hour

Number includes an average tip of $5.75 per hour. What we strive for: a fun environment, great co-workers, and a chance to make a difference in your community. What we don't guarantee: tip averages. Actual tips may vary based on a variety of factors including location, position, hours, and quality of service. Average hourly tips are based on 2025 reporting.

If you like wild growth and working in a unique and fun environment, surrounded by positive community, you'll enjoy your career with us!

It's fun to work in a company where people truly believe in what they are doing. At Dutch Bros Coffee, we are more than just a coffee company. We are a fun-loving, mind-blowing company that makes a difference one cup at a time.

At Dutch Bros Coffee, we are a fun-loving, mind-blowing company, making a massive difference one cup at a time.

But let’s be real, this job isn’t for everyone. It’s fast, high-energy, and physically demanding. You’ll be on your feet, moving quickly, and keeping up with a steady flow of customers all while delivering next-level service. As the face of Dutch Bros, you’ll connect with customers, hustle with heart, and bring positive energy onto every single shift.

Who You Are:

• A people person who thrives on connection and loves making someone’s day.
• Adaptable and quick; you can handle a rush and keep the kindness rolling.
• Team-oriented and ready to support your crew, no matter what’s needed.
• Positive and considerate; even when it gets busy or during inclement weather you continue to show up.
• Committed to growth and always looking for ways to improve.

What You’ll Do:

• Engage. Greet every customer with a smile, make genuine connections, and ensure every visit is full of kindness & fun.
• Educate. Help customers navigate the menu and discover new favorites, all while delivering top-tier service.
• Embody. Live out the Dutch Bros values: radiate kindness, get up early, stay up late, and change the world.
• Stay Fast & Focused. Work efficiently to craft high-quality drinks while keeping up with the hustle of a busy shop.
• Be Reliable. Show up on time, communicate your availability, and be ready to roll when your shift starts.
• Keep it Clean. Maintain a tidy workspace and follow food safety standards.

What to Expect:

• Fast-paced, high-energy environment. You’ll be on your feet, moving quickly, and handling a steady flow of customers for up to 10-hour shifts!
• Crew-first mentality. We support each other, have everyone’s backs, and get the job done together.
• Weather-ready. Be prepared for all conditions; rain or shine. Don’t worry we’ve got Dutch gear to help!
• Some heavy lifting. You may need to push, pull, lift, or carry up to 65 lbs (talk about a workout).
• Reliable transportation. You’ll need to show up on time for scheduled shifts and mandatory meetings.
• Training & Development. We’ll set you up for success with training, certifications, and knowledge tests to ensure you meet the Dutch Bros standards.

Why You’ll Love It Here

• We’ve got your back. Competitive pay & tips, opportunities for tuition reimbursement, and career growth within the shops, HQ, Emerging Talent Program, and warehouse/fulfillment opportunities.
• Perks on perks. Free drinks & food on shift, exclusive Dutch Bros swag and giveaway items, and a work environment like no other.
• Make a difference. Every cup you serve supports local & national communities and brings people together.
• Room to grow. We believe in pouring into our people; Broista today, leader tomorrow! We’re set to double in size within the next three years which means a ton of growth opportunities for you.

At Dutch Bros, our culture is unmatched. We’re a fun, tight-knit crew that supports each other and creates connections you won’t find anywhere else. Ready to make a massive difference together?!

Compensation:

Up to $20.75 per hour

Number includes an average tip of $5.75 per hour. What we strive for: a fun environment, great co-workers, and a chance to make a difference in your community. What we don't guarantee: tip averages. Actual tips may vary based on a variety of factors including location, position, hours, and quality of service. Average hourly tips are based on 2025 reporting.

If you like wild growth and working in a unique and fun environment, surrounded by positive community, you'll enjoy your career with us!

It's fun to work in a company where people truly believe in what they are doing. At Dutch Bros Coffee, we are more than just a coffee company. We are a fun-loving, mind-blowing company that makes a difference one cup at a time.

At Dutch Bros Coffee, we are a fun-loving, mind-blowing company, making a massive difference one cup at a time.

But let’s be real, this job isn’t for everyone. It’s fast, high-energy, and physically demanding. You’ll be on your feet, moving quickly, and keeping up with a steady flow of customers all while delivering next-level service. As the face of Dutch Bros, you’ll connect with customers, hustle with heart, and bring positive energy onto every single shift.

Who You Are:

• A people person who thrives on connection and loves making someone’s day.
• Adaptable and quick; you can handle a rush and keep the kindness rolling.
• Team-oriented and ready to support your crew, no matter what’s needed.
• Positive and considerate; even when it gets busy or during inclement weather you continue to show up.
• Committed to growth and always looking for ways to improve.

What You’ll Do:

• Engage. Greet every customer with a smile, make genuine connections, and ensure every visit is full of kindness & fun.
• Educate. Help customers navigate the menu and discover new favorites, all while delivering top-tier service.
• Embody. Live out the Dutch Bros values: radiate kindness, get up early, stay up late, and change the world.
• Stay Fast & Focused. Work efficiently to craft high-quality drinks while keeping up with the hustle of a busy shop.
• Be Reliable. Show up on time, communicate your availability, and be ready to roll when your shift starts.
• Keep it Clean. Maintain a tidy workspace and follow food safety standards.

What to Expect:

• Fast-paced, high-energy environment. You’ll be on your feet, moving quickly, and handling a steady flow of customers for up to 10-hour shifts!
• Crew-first mentality. We support each other, have everyone’s backs, and get the job done together.
• Weather-ready. Be prepared for all conditions; rain or shine. Don’t worry we’ve got Dutch gear to help!
• Some heavy lifting. You may need to push, pull, lift, or carry up to 65 lbs (talk about a workout).
• Reliable transportation. You’ll need to show up on time for scheduled shifts and mandatory meetings.
• Training & Development. We’ll set you up for success with training, certifications, and knowledge tests to ensure you meet the Dutch Bros standards.

Why You’ll Love It Here

• We’ve got your back. Competitive pay & tips, opportunities for tuition reimbursement, and career growth within the shops, HQ, Emerging Talent Program, and warehouse/fulfillment opportunities.
• Perks on perks. Free drinks & food on shift, exclusive Dutch Bros swag and giveaway items, and a work environment like no other.
• Make a difference. Every cup you serve supports local & national communities and brings people together.
• Room to grow. We believe in pouring into our people; Broista today, leader tomorrow! We’re set to double in size within the next three years which means a ton of growth opportunities for you.

At Dutch Bros, our culture is unmatched. We’re a fun, tight-knit crew that supports each other and creates connections you won’t find anywhere else. Ready to make a massive difference together?!

Compensation:

Up to $20.75 per hour

Number includes an average tip of $5.75 per hour. What we strive for: a fun environment, great co-workers, and a chance to make a difference in your community. What we don't guarantee: tip averages. Actual tips may vary based on a variety of factors including location, position, hours, and quality of service. Average hourly tips are based on 2025 reporting.

If you like wild growth and working in a unique and fun environment, surrounded by positive community, you'll enjoy your career with us!

It's fun to work in a company where people truly believe in what they are doing. At Dutch Bros Coffee, we are more than just a coffee company. We are a fun-loving, mind-blowing company that makes a difference one cup at a time.

At Dutch Bros Coffee, we are a fun-loving, mind-blowing company, making a massive difference one cup at a time.

But let’s be real, this job isn’t for everyone. It’s fast, high-energy, and physically demanding. You’ll be on your feet, moving quickly, and keeping up with a steady flow of customers all while delivering next-level service. As the face of Dutch Bros, you’ll connect with customers, hustle with heart, and bring positive energy onto every single shift.

Who You Are:

• A people person who thrives on connection and loves making someone’s day.
• Adaptable and quick; you can handle a rush and keep the kindness rolling.
• Team-oriented and ready to support your crew, no matter what’s needed.
• Positive and considerate; even when it gets busy or during inclement weather you continue to show up.
• Committed to growth and always looking for ways to improve.

What You’ll Do:

• Engage. Greet every customer with a smile, make genuine connections, and ensure every visit is full of kindness & fun.
• Educate. Help customers navigate the menu and discover new favorites, all while delivering top-tier service.
• Embody. Live out the Dutch Bros values: radiate kindness, get up early, stay up late, and change the world.
• Stay Fast & Focused. Work efficiently to craft high-quality drinks while keeping up with the hustle of a busy shop.
• Be Reliable. Show up on time, communicate your availability, and be ready to roll when your shift starts.
• Keep it Clean. Maintain a tidy workspace and follow food safety standards.

What to Expect:

• Fast-paced, high-energy environment. You’ll be on your feet, moving quickly, and handling a steady flow of customers for up to 10-hour shifts!
• Crew-first mentality. We support each other, have everyone’s backs, and get the job done together.
• Weather-ready. Be prepared for all conditions; rain or shine. Don’t worry we’ve got Dutch gear to help!
• Some heavy lifting. You may need to push, pull, lift, or carry up to 65 lbs (talk about a workout).
• Reliable transportation. You’ll need to show up on time for scheduled shifts and mandatory meetings.
• Training & Development. We’ll set you up for success with training, certifications, and knowledge tests to ensure you meet the Dutch Bros standards.

Why You’ll Love It Here

• We’ve got your back. Competitive pay & tips, opportunities for tuition reimbursement, and career growth within the shops, HQ, Emerging Talent Program, and warehouse/fulfillment opportunities.
• Perks on perks. Free drinks & food on shift, exclusive Dutch Bros swag and giveaway items, and a work environment like no other.
• Make a difference. Every cup you serve supports local & national communities and brings people together.
• Room to grow. We believe in pouring into our people; Broista today, leader tomorrow! We’re set to double in size within the next three years which means a ton of growth opportunities for you.

At Dutch Bros, our culture is unmatched. We’re a fun, tight-knit crew that supports each other and creates connections you won’t find anywhere else. Ready to make a massive difference together?!

Compensation:

Up to $20.75 per hour

Number includes an average tip of $5.75 per hour. What we strive for: a fun environment, great co-workers, and a chance to make a difference in your community. What we don't guarantee: tip averages. Actual tips may vary based on a variety of factors including location, position, hours, and quality of service. Average hourly tips are based on 2025 reporting.

If you like wild growth and working in a unique and fun environment, surrounded by positive community, you'll enjoy your career with us!

It's fun to work in a company where people truly believe in what they are doing. At Dutch Bros Coffee, we are more than just a coffee company. We are a fun-loving, mind-blowing company that makes a difference one cup at a time.

At Dutch Bros Coffee, we are a fun-loving, mind-blowing company, making a massive difference one cup at a time.

But let’s be real, this job isn’t for everyone. It’s fast, high-energy, and physically demanding. You’ll be on your feet, moving quickly, and keeping up with a steady flow of customers all while delivering next-level service. As the face of Dutch Bros, you’ll connect with customers, hustle with heart, and bring positive energy onto every single shift.

Who You Are:

• A people person who thrives on connection and loves making someone’s day.
• Adaptable and quick; you can handle a rush and keep the kindness rolling.
• Team-oriented and ready to support your crew, no matter what’s needed.
• Positive and considerate; even when it gets busy or during inclement weather you continue to show up.
• Committed to growth and always looking for ways to improve.

What You’ll Do:

• Engage. Greet every customer with a smile, make genuine connections, and ensure every visit is full of kindness & fun.
• Educate. Help customers navigate the menu and discover new favorites, all while delivering top-tier service.
• Embody. Live out the Dutch Bros values: radiate kindness, get up early, stay up late, and change the world.
• Stay Fast & Focused. Work efficiently to craft high-quality drinks while keeping up with the hustle of a busy shop.
• Be Reliable. Show up on time, communicate your availability, and be ready to roll when your shift starts.
• Keep it Clean. Maintain a tidy workspace and follow food safety standards.

What to Expect:

• Fast-paced, high-energy environment. You’ll be on your feet, moving quickly, and handling a steady flow of customers for up to 10-hour shifts!
• Crew-first mentality. We support each other, have everyone’s backs, and get the job done together.
• Weather-ready. Be prepared for all conditions; rain or shine. Don’t worry we’ve got Dutch gear to help!
• Some heavy lifting. You may need to push, pull, lift, or carry up to 65 lbs (talk about a workout).
• Reliable transportation. You’ll need to show up on time for scheduled shifts and mandatory meetings.
• Training & Development. We’ll set you up for success with training, certifications, and knowledge tests to ensure you meet the Dutch Bros standards.

Why You’ll Love It Here

• We’ve got your back. Competitive pay & tips, opportunities for tuition reimbursement, and career growth within the shops, HQ, Emerging Talent Program, and warehouse/fulfillment opportunities.
• Perks on perks. Free drinks & food on shift, exclusive Dutch Bros swag and giveaway items, and a work environment like no other.
• Make a difference. Every cup you serve supports local & national communities and brings people together.
• Room to grow. We believe in pouring into our people; Broista today, leader tomorrow! We’re set to double in size within the next three years which means a ton of growth opportunities for you.

At Dutch Bros, our culture is unmatched. We’re a fun, tight-knit crew that supports each other and creates connections you won’t find anywhere else. Ready to make a massive difference together?!

Compensation:

Up to $20.75 per hour

Number includes an average tip of $5.75 per hour. What we strive for: a fun environment, great co-workers, and a chance to make a difference in your community. What we don't guarantee: tip averages. Actual tips may vary based on a variety of factors including location, position, hours, and quality of service. Average hourly tips are based on 2025 reporting.

If you like wild growth and working in a unique and fun environment, surrounded by positive community, you'll enjoy your career with us!

It's fun to work in a company where people truly believe in what they are doing. At Dutch Bros Coffee, we are more than just a coffee company. We are a fun-loving, mind-blowing company that makes a difference one cup at a time.

At Dutch Bros Coffee, we are a fun-loving, mind-blowing company, making a massive difference one cup at a time.

But let’s be real, this job isn’t for everyone. It’s fast, high-energy, and physically demanding. You’ll be on your feet, moving quickly, and keeping up with a steady flow of customers all while delivering next-level service. As the face of Dutch Bros, you’ll connect with customers, hustle with heart, and bring positive energy onto every single shift.

Who You Are:

• A people person who thrives on connection and loves making someone’s day.
• Adaptable and quick; you can handle a rush and keep the kindness rolling.
• Team-oriented and ready to support your crew, no matter what’s needed.
• Positive and considerate; even when it gets busy or during inclement weather you continue to show up.
• Committed to growth and always looking for ways to improve.

What You’ll Do:

• Engage. Greet every customer with a smile, make genuine connections, and ensure every visit is full of kindness & fun.
• Educate. Help customers navigate the menu and discover new favorites, all while delivering top-tier service.
• Embody. Live out the Dutch Bros values: radiate kindness, get up early, stay up late, and change the world.
• Stay Fast & Focused. Work efficiently to craft high-quality drinks while keeping up with the hustle of a busy shop.
• Be Reliable. Show up on time, communicate your availability, and be ready to roll when your shift starts.
• Keep it Clean. Maintain a tidy workspace and follow food safety standards.

What to Expect:

• Fast-paced, high-energy environment. You’ll be on your feet, moving quickly, and handling a steady flow of customers for up to 10-hour shifts!
• Crew-first mentality. We support each other, have everyone’s backs, and get the job done together.
• Weather-ready. Be prepared for all conditions; rain or shine. Don’t worry we’ve got Dutch gear to help!
• Some heavy lifting. You may need to push, pull, lift, or carry up to 65 lbs (talk about a workout).
• Reliable transportation. You’ll need to show up on time for scheduled shifts and mandatory meetings.
• Training & Development. We’ll set you up for success with training, certifications, and knowledge tests to ensure you meet the Dutch Bros standards.

Why You’ll Love It Here

• We’ve got your back. Competitive pay & tips, opportunities for tuition reimbursement, and career growth within the shops, HQ, Emerging Talent Program, and warehouse/fulfillment opportunities.
• Perks on perks. Free drinks & food on shift, exclusive Dutch Bros swag and giveaway items, and a work environment like no other.
• Make a difference. Every cup you serve supports local & national communities and brings people together.
• Room to grow. We believe in pouring into our people; Broista today, leader tomorrow! We’re set to double in size within the next three years which means a ton of growth opportunities for you.

At Dutch Bros, our culture is unmatched. We’re a fun, tight-knit crew that supports each other and creates connections you won’t find anywhere else. Ready to make a massive difference together?!

Compensation:

Up to $20.75 per hour

Number includes an average tip of $5.75 per hour. What we strive for: a fun environment, great co-workers, and a chance to make a difference in your community. What we don't guarantee: tip averages. Actual tips may vary based on a variety of factors including location, position, hours, and quality of service. Average hourly tips are based on 2025 reporting.

If you like wild growth and working in a unique and fun environment, surrounded by positive community, you'll enjoy your career with us!

It's fun to work in a company where people truly believe in what they are doing. At Dutch Bros Coffee, we are more than just a coffee company. We are a fun-loving, mind-blowing company that makes a difference one cup at a time.

At Dutch Bros Coffee, we are a fun-loving, mind-blowing company, making a massive difference one cup at a time.

But let’s be real, this job isn’t for everyone. It’s fast, high-energy, and physically demanding. You’ll be on your feet, moving quickly, and keeping up with a steady flow of customers all while delivering next-level service. As the face of Dutch Bros, you’ll connect with customers, hustle with heart, and bring positive energy onto every single shift.

Who You Are:

• A people person who thrives on connection and loves making someone’s day.
• Adaptable and quick; you can handle a rush and keep the kindness rolling.
• Team-oriented and ready to support your crew, no matter what’s needed.
• Positive and considerate; even when it gets busy or during inclement weather you continue to show up.
• Committed to growth and always looking for ways to improve.

What You’ll Do:

• Engage. Greet every customer with a smile, make genuine connections, and ensure every visit is full of kindness & fun.
• Educate. Help customers navigate the menu and discover new favorites, all while delivering top-tier service.
• Embody. Live out the Dutch Bros values: radiate kindness, get up early, stay up late, and change the world.
• Stay Fast & Focused. Work efficiently to craft high-quality drinks while keeping up with the hustle of a busy shop.
• Be Reliable. Show up on time, communicate your availability, and be ready to roll when your shift starts.
• Keep it Clean. Maintain a tidy workspace and follow food safety standards.

What to Expect:

• Fast-paced, high-energy environment. You’ll be on your feet, moving quickly, and handling a steady flow of customers for up to 10-hour shifts!
• Crew-first mentality. We support each other, have everyone’s backs, and get the job done together.
• Weather-ready. Be prepared for all conditions; rain or shine. Don’t worry we’ve got Dutch gear to help!
• Some heavy lifting. You may need to push, pull, lift, or carry up to 65 lbs (talk about a workout).
• Reliable transportation. You’ll need to show up on time for scheduled shifts and mandatory meetings.
• Training & Development. We’ll set you up for success with training, certifications, and knowledge tests to ensure you meet the Dutch Bros standards.

Why You’ll Love It Here

• We’ve got your back. Competitive pay & tips, opportunities for tuition reimbursement, and career growth within the shops, HQ, Emerging Talent Program, and warehouse/fulfillment opportunities.
• Perks on perks. Free drinks & food on shift, exclusive Dutch Bros swag and giveaway items, and a work environment like no other.
• Make a difference. Every cup you serve supports local & national communities and brings people together.
• Room to grow. We believe in pouring into our people; Broista today, leader tomorrow! We’re set to double in size within the next three years which means a ton of growth opportunities for you.

At Dutch Bros, our culture is unmatched. We’re a fun, tight-knit crew that supports each other and creates connections you won’t find anywhere else. Ready to make a massive difference together?!

Compensation:

Up to $20.75 per hour

Number includes an average tip of $5.75 per hour. What we strive for: a fun environment, great co-workers, and a chance to make a difference in your community. What we don't guarantee: tip averages. Actual tips may vary based on a variety of factors including location, position, hours, and quality of service. Average hourly tips are based on 2025 reporting.

If you like wild growth and working in a unique and fun environment, surrounded by positive community, you'll enjoy your career with us!

It's fun to work in a company where people truly believe in what they are doing. At Dutch Bros Coffee, we are more than just a coffee company. We are a fun-loving, mind-blowing company that makes a difference one cup at a time.

At Dutch Bros Coffee, we are a fun-loving, mind-blowing company, making a massive difference one cup at a time.

But let’s be real, this job isn’t for everyone. It’s fast, high-energy, and physically demanding. You’ll be on your feet, moving quickly, and keeping up with a steady flow of customers all while delivering next-level service. As the face of Dutch Bros, you’ll connect with customers, hustle with heart, and bring positive energy onto every single shift.

Who You Are:

• A people person who thrives on connection and loves making someone’s day.
• Adaptable and quick; you can handle a rush and keep the kindness rolling.
• Team-oriented and ready to support your crew, no matter what’s needed.
• Positive and considerate; even when it gets busy or during inclement weather you continue to show up.
• Committed to growth and always looking for ways to improve.

What You’ll Do:

• Engage. Greet every customer with a smile, make genuine connections, and ensure every visit is full of kindness & fun.
• Educate. Help customers navigate the menu and discover new favorites, all while delivering top-tier service.
• Embody. Live out the Dutch Bros values: radiate kindness, get up early, stay up late, and change the world.
• Stay Fast & Focused. Work efficiently to craft high-quality drinks while keeping up with the hustle of a busy shop.
• Be Reliable. Show up on time, communicate your availability, and be ready to roll when your shift starts.
• Keep it Clean. Maintain a tidy workspace and follow food safety standards.

What to Expect:

• Fast-paced, high-energy environment. You’ll be on your feet, moving quickly, and handling a steady flow of customers for up to 10-hour shifts!
• Crew-first mentality. We support each other, have everyone’s backs, and get the job done together.
• Weather-ready. Be prepared for all conditions; rain or shine. Don’t worry we’ve got Dutch gear to help!
• Some heavy lifting. You may need to push, pull, lift, or carry up to 65 lbs (talk about a workout).
• Reliable transportation. You’ll need to show up on time for scheduled shifts and mandatory meetings.
• Training & Development. We’ll set you up for success with training, certifications, and knowledge tests to ensure you meet the Dutch Bros standards.

Why You’ll Love It Here

• We’ve got your back. Competitive pay & tips, opportunities for tuition reimbursement, and career growth within the shops, HQ, Emerging Talent Program, and warehouse/fulfillment opportunities.
• Perks on perks. Free drinks & food on shift, exclusive Dutch Bros swag and giveaway items, and a work environment like no other.
• Make a difference. Every cup you serve supports local & national communities and brings people together.
• Room to grow. We believe in pouring into our people; Broista today, leader tomorrow! We’re set to double in size within the next three years which means a ton of growth opportunities for you.

At Dutch Bros, our culture is unmatched. We’re a fun, tight-knit crew that supports each other and creates connections you won’t find anywhere else. Ready to make a massive difference together?!

Compensation:

Up to $20.75 per hour

Number includes an average tip of $5.75 per hour. What we strive for: a fun environment, great co-workers, and a chance to make a difference in your community. What we don't guarantee: tip averages. Actual tips may vary based on a variety of factors including location, position, hours, and quality of service. Average hourly tips are based on 2025 reporting.

If you like wild growth and working in a unique and fun environment, surrounded by positive community, you'll enjoy your career with us!

It's fun to work in a company where people truly believe in what they are doing. At Dutch Bros Coffee, we are more than just a coffee company. We are a fun-loving, mind-blowing company that makes a difference one cup at a time.

At Dutch Bros Coffee, we are a fun-loving, mind-blowing company, making a massive difference one cup at a time.

But let’s be real, this job isn’t for everyone. It’s fast, high-energy, and physically demanding. You’ll be on your feet, moving quickly, and keeping up with a steady flow of customers all while delivering next-level service. As the face of Dutch Bros, you’ll connect with customers, hustle with heart, and bring positive energy onto every single shift.

Who You Are:

• A people person who thrives on connection and loves making someone’s day.
• Adaptable and quick; you can handle a rush and keep the kindness rolling.
• Team-oriented and ready to support your crew, no matter what’s needed.
• Positive and considerate; even when it gets busy or during inclement weather you continue to show up.
• Committed to growth and always looking for ways to improve.

What You’ll Do:

• Engage. Greet every customer with a smile, make genuine connections, and ensure every visit is full of kindness & fun.
• Educate. Help customers navigate the menu and discover new favorites, all while delivering top-tier service.
• Embody. Live out the Dutch Bros values: radiate kindness, get up early, stay up late, and change the world.
• Stay Fast & Focused. Work efficiently to craft high-quality drinks while keeping up with the hustle of a busy shop.
• Be Reliable. Show up on time, communicate your availability, and be ready to roll when your shift starts.
• Keep it Clean. Maintain a tidy workspace and follow food safety standards.

What to Expect:

• Fast-paced, high-energy environment. You’ll be on your feet, moving quickly, and handling a steady flow of customers for up to 10-hour shifts!
• Crew-first mentality. We support each other, have everyone’s backs, and get the job done together.
• Weather-ready. Be prepared for all conditions; rain or shine. Don’t worry we’ve got Dutch gear to help!
• Some heavy lifting. You may need to push, pull, lift, or carry up to 65 lbs (talk about a workout).
• Reliable transportation. You’ll need to show up on time for scheduled shifts and mandatory meetings.
• Training & Development. We’ll set you up for success with training, certifications, and knowledge tests to ensure you meet the Dutch Bros standards.

Why You’ll Love It Here

• We’ve got your back. Competitive pay & tips, opportunities for tuition reimbursement, and career growth within the shops, HQ, Emerging Talent Program, and warehouse/fulfillment opportunities.
• Perks on perks. Free drinks & food on shift, exclusive Dutch Bros swag and giveaway items, and a work environment like no other.
• Make a difference. Every cup you serve supports local & national communities and brings people together.
• Room to grow. We believe in pouring into our people; Broista today, leader tomorrow! We’re set to double in size within the next three years which means a ton of growth opportunities for you.

At Dutch Bros, our culture is unmatched. We’re a fun, tight-knit crew that supports each other and creates connections you won’t find anywhere else. Ready to make a massive difference together?!

Compensation:

Up to $20.75 per hour

Number includes an average tip of $5.75 per hour. What we strive for: a fun environment, great co-workers, and a chance to make a difference in your community. What we don't guarantee: tip averages. Actual tips may vary based on a variety of factors including location, position, hours, and quality of service. Average hourly tips are based on 2025 reporting.

If you like wild growth and working in a unique and fun environment, surrounded by positive community, you'll enjoy your career with us!