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Our Purpose

We believe in empowering every child, one ability at a time. Our dedicated employees collaborate with our patients and their care team to provide positive experiences that foster growth. The Result? Increased independence, confidence, and well-being for those we serve.

Full Time and Part Time positions are available! Sign On Bonus Available!

What You'll Love About Us:

• Stable base pay and bonus opportunities available
• Flexible schedule, no weekends or holidays
• Health benefits available at 30 hours a week
• Retirement plans with employee match
• Paid time off, holidays, and continued education/professional dues
• Mentorships available
• Promotion advancement and lead opportunities
• A variety of treatment areas available; large sensory motor gym, mock apartment and private rooms
• Multidisciplinary team approach

Position Overview:

Our occupational therapists do all that is required to provide excellent therapy to children and families.

Qualifications:

• Current occupational therapy license in the state of Wisconsin
• Current certification with NBCOT
• Bilingual (English-Spanish)
• Able to administer bilingual assessments
• Able to administer treatment in both languages using a bilingual approach
• Thrives working in a fast-paced environment utilizing creative approaches
• Able to confront and resolve difficult situations
• Motivated to meet productivity targets and contribute to company growth

For additional information, please visit our website!

Diagnostic Medical Sonographer

Sentara Obici Hospital, located in Suffolk, Virginia, is currently hiring a Diagnostic Medical Sonographer for a PRN/Flexi, Rotating Shift.

Performs diagnostic ultrasound procedures in ambulatory setting requiring independent judgment, under the direction of a qualified physician. Proficient in preliminary structural reporting. Conducts general diagnostic ultrasound imaging studies of patients, within scope of demonstrated competency under the direction of a qualified physician, to include: scanning of patient for demonstration of correct anatomy/pathology, operation of sonography equipment, operation of the electronic radiology systems, preparation of patient room/equipment/medications, and maintains adequate supply inventory. Explains examination and procedure to patient and completes departmental documentation. Competent in use and logging of infection control equipment.

Education:

• Degree in Diagnostic Medical Sonography, related field, or completion of a training program acceptable to the ARRT or ARDMS registry board (Required)

Certification/Licensure:

• ARDMS or ARRT (Required)
• BLS

Benefits: Caring For Your Family and Your Career Medical, Dental, Vision plans Adoption, Fertility and Surrogacy Reimbursement up to $10,000 Paid Time Off and Sick Leave Paid Parental & Family Caregiver Leave Emergency Backup Care Long-Term, Short-Term Disability, and Critical Illness plans Life Insurance 401k/403B with Employer Match Tuition Assistance $5,250/year and discounted educational opportunities through Guild Education Student Debt Pay Down $10,000 Reimbursement for certifications and free access to complete CEUs and professional development Pet Insurance Legal Resources Plan Colleagues may have the opportunity to earn an annual discretionary bonus if established system and employee eligibility criteria is met

Sentara Obici Hospital, a 175-bed state-of-the-art facility, is located on Godwin Boulevard in Suffolk, VA. Our full-service hospital continues a legacy of providing residents of Western Tidewater with high-quality, patient-centered care. As a recognized accredited Primary Stroke Center, and Magnet hospital for nursing excellence, the hospital specializes in orthopedic and spine, heart and vascular, advanced imaging, gynecological and comprehensive breast services, behavioral health, maternity, weight loss surgery, and a heartburn treatment center.

Sentara Health is an equal opportunity employer and prides itself on the diversity and inclusiveness of its close to an almost 30,000-member workforce. Diversity, inclusion, and belonging is a guiding principle of the organization to ensure its workforce reflects the communities it serves.

In support of our mission "to improve health every day," this is a tobacco-free environment.

For positions that are available as remote work, Sentara Health employs associates in the following states: Alabama, Delaware, Florida, Georgia, Idaho, Indiana, Kansas, Louisiana, Maine, Maryland, Minnesota, Nebraska, Nevada, New Hampshire, North Carolina, North Dakota, Ohio, Oklahoma, Pennsylvania, South Carolina, South Dakota, Tennessee, Texas, Utah, Virginia, Washington, West Virginia, Wisconsin, and Wyoming.

Merchandiser / Off-Premise Sales Support

Summit Spirits & Wine is a state-wide wholesale distribution company centered on developing our existing supplier and customer relationships, while expanding new relationship opportunities that support the distribution and sales of Spirits, Beer, Wine, and Non-Alcoholic beverages, including mixers and concentrated juices.

The Merchandiser/Sales Support candidate will act as a liaison, provide product/services information and resolve any emerging problems that our customer accounts might face with accuracy and efficiency. They will be responsible for closing sales, meeting with existing customers on a scheduled basis to build rapport and showing new products, while maintaining quality customer relationships. Also responsible for stocking shelves, building displays, and refilling coolers. In addition, this position will follow up after the deliveries are made by our drivers and service shelves from the liquor department storage areas.

Duties and Responsibilities:

• Calls on accounts and covers daily routes.
• Merchandises and maintains all products within accounts including shelf placements, displays, cold boxes/coolers, as well as day of deliveries and back stock; participates in resets as needed.
• Ensures proper rotation of code dated product. Read date codes correctly and reference sheets as needed.
• Ensures product is in-stock at store level for successful execution of demos prior to the weekend by Brand Ambassador/Promotional Model Team.
• Communicate orders for product replenishment. Places orders when needed.
• Ensures maximum brand visibility within accounts by maintaining account standards as determined by management and using effective and current point of sale (POS) materials when applicable (shelf tags, signs, etc.).
• Develop a strong working knowledge of brands, suppliers, and off-premise merchandising techniques and standards
• Flexibility to perform other tasks and special projects as deemed necessary by management.
• Strives for, attains, and exceeds standards of performance goals.
• Contributes to the team effort in building our brands and works to create a result-oriented sales team.
• Maintains a professional image and positive communication with sales team, warehouse, and supervisors.
• Learns computer systems at chain accounts for product inventory inquiries and label/sign making.

Requirements and Qualifications

• 2-3 years' previous work experience in sales in alcohol distribution or liquor industry
• Valid State driver's license with a clean driving record
• Reliable transportation with valid insurance
• Must be able to lift cases/kegs of product up to 50 lbs
• Goal-oriented, organized team player
• Excellent verbal and written communication skills
• Must have the ability to work in an unsupervised environment and have the consistent ability to prioritize responsibilities and work effectively while dealing with a variety of requests throughout the day

Nurse Practitioner Or Physician Assistant

Sentara Medical Group has an employment opportunity for a full time Nurse Practitioner or Physician Assistant to join its Palliative Care team on the campus of Sentara Princess Anne Hospital located in Virginia Beach, VA. The Nurse Practitioner or Physician Assistant is responsible for providing clinical care, support, and education for the palliative patient population as part of the health care team.

Position Highlights:

• Monday-Friday; 8:30a - 5:00p
• Performing palliative care consultations and follow up visits for hospitalized patients with acute palliative care needs including symptom management and complex medical decision making
• Facilitating family meetings related to current medical decision making and advance care planning
• Assisting with developing appropriate discharge plans with respect to established goals of care including close collaboration with Hospice for patients to ensure access and continuity of care.
• Actively participating as a member of an interdisciplinary team to ensure that palliative care is provided in a manner which addresses pain and symptom management; psychosocial/spiritual support; and caregiver support.

Position Benefits:

• Comprehensive Benefits Package including Health, Dental, Vision, and more
• Retirement Package with Matching Contribution
• Malpractice and Tail Coverage
• $3,000 Annual CME reimbursement
• $5,000 Annual Quality Performance Incentive
• $10,000 Student Loan Reimbursement Program
• Fully integrated EHR (Epic)
• PSLF eligible, Non-Profit

Living in Virginia Beach means waking up to miles of sandy beaches, a lively boardwalk, and a relaxed coastal atmosphere that feels like a year-round getaway. Residents savor fresh seafood, support a thriving local business scene, and embrace outdoor adventuresfrom kayaking along the Chesapeake Bay to exploring the trails at First Landing State Park . The city offers diverse career opportunities alongside welcoming neighborhoods and highly rated schools, making it ideal for families and professionals alike. With mild seasons and sweeping waterfront views, Virginia Beach strikes the perfect balance between laid-back living and everyday opportunity.

Benefits: Caring For Your Family and Your Career Medical, Dental, Vision plans Adoption, Fertility and Surrogacy Reimbursement up to $10,000 Paid Time Off and Sick Leave Paid Parental & Family Caregiver Leave Emergency Backup Care Long-Term, Short-Term Disability, and Critical Illness plans Life Insurance 401k/403B with Employer Match Tuition Assistance $5,250/year and discounted educational opportunities through Guild Education Student Debt Pay Down $10,000 Annual CME Allowance Reimbursement for certifications and free access to complete CEUs and professional development Pet Insurance Legal Resources Plan 100% Malpractice and Tail Coverage Colleagues may have the opportunity to earn an annual discretionary bonus if established system and employee eligibility criteria is metProviders at Sentara are eligible for special benefits such as Annual CME Allowance and 100% malpractice and tail coverage.

Sentara Health is an equal opportunity employer and prides itself on the diversity and inclusiveness of its close to an almost 30,000-member workforce. Diversity, inclusion, and belonging is a guiding principle of the organization to ensure its workforce reflects the communities it serves.

In support of our mission "to improve health every day," this is a tobacco-free environment.

For positions that are available as remote work, Sentara Health employs providers in the following states: North Carolina, Nevada, South Carolina, South Dakota, Tennessee, Texas, Virginia, West Virginia and Wisconsin.

Job Opportunity

Join the excitement of a dynamic company committed to providing exceptional neurological rehabilitation. Collage Home and Community Rehabilitation Partners is a growing organization dedicated to excellence, honesty, and ethics in our treatment of our clients and each other. We provide treatment for traumatic brain injuries, spinal cord injuries, CVAs, and other neuro or complex ortho diagnoses in the most functional setting there is - a person's own home and community.

We are looking for experienced Physical Therapists who want to provide truly patient-centered care in Raleigh, NC and surrounding areas - with PRN positions available. Our interdisciplinary teams create integrated treatment plans that are practiced in patients' homes and communities. Our therapists are creative in their approach and incorporate a variety of activities to ignite interest while addressing functional goals. This evidence-based approach results in durable outcomes.

Clinicians are backed by therapy-led leadership committed to Building Futures for our patients and staff.

Collage Home and Community Rehabilitation Partners create new paths forward after a neurological injury. We provide intensive, individualized services working one-on-one with our patients, and building their skills in their own homes and communities. Patients are accepted anywhere on the continuum from severe brain injury to job readiness. Our experienced teams step up to the challenge of building a program that is just right for our patient's specific issues.

Areas of responsibility include but are not limited to:

• Evaluation and treatment of impairments including lower extremity function, mobility, vestibular skills, adaptive equipment needs, environmental safety needs

Qualifications:

• Completion of Bachelor's degree in Physical Therapy and state licensure as well as experience in the treatment of neurologically related disorders
• Excellent planning, organization, writing, and time management skills are required
• Ability to communicate with families, professionals, and co-workers is a must

Collage Rehabilitation Partners is an equal employment opportunity employer.

Equal employment opportunity, including veterans and individuals with disabilities.

Bilingual Occupational Therapist

Love where you work! Are you searching for a job where you look forward to each day's challenges and rewards? At Curative Care, you can be part of a team of excited individuals making a real difference in family's lives. We offer fantastic benefits, including 4 weeks of PTO and a great, fully immersive training program. Come see why we're one of the Milwaukee Journal Sentinel's Top Workplaces of 2025!

Position can be full or part-time. Full time with benefits is anything over 30 hours per week. This is for the Milwaukee County Birth to 3 program.

Position provides rehabilitation services to clients within the scope of WI Occupational Therapy Scope of Practice. Evaluates, creates treatment plans, and implements therapy regime for clients with a variety of disabilities. Accurately performs all necessary documentation to chart treatment rendered, progress toward goals, communication with referral sources and to support billed services. Interacts effectively with peers clients by establishing effective and therapeutic relationships. Communicates effectively with all stakeholders. Interacts closely with clients, which involves physical movements such as kneeling, crawling, stooping, lifting, supporting body weight, stepping up and down, grasping, pinching and hand manipulation. Essential Functions: Independent in evaluation, treatment, documentation, and follow through with patients, their families, and providers. Takes direction from supervisor and mentors; functions well with appropriate supervision. Ability to handle simple to moderate case complexity, involving one to two outside providers, mild behavioral or mental health issues and limited co-morbidities. Supervises a minimum of one Level I student per year plus two observation students, as appropriate Provides education and coaching to others outside the occupational therapy discipline Provides in-service to the local department following attendance at a continuing education event Carries out special projects as assigned

Must speak fluent Spanish and English Education and Experience: Bachelor or Master's Degree from an accredited Occupational Therapy program Position provides rehabilitation services to clients within the scope of WI Occupational Must be able to travel on a regular basis

Licenses & Certifications: Current occupational therapy license in the state of Wisconsin. Must have a valid and current State of Wisconsin driver's license and a vehicle in good operating condition.

Equal Opportunity/Affirmative Action Employer committed to creating a culturally diverse workforce that serves the various needs of our clients.

Qualifications

Education: Bachelors or better in Occupational Therapy.

Preferred: Masters or better in Occupational Therapy.

Licenses & Certifications: Occupational Therapist. Preferred: Drivers License.

Occupational Therapist - OT

Oklahoma City, OK $1611-1941/week* 40 hrs/week

*Estimated payments include wages and expense reimbursement, are based on information available to Fusion at time of posting, and could vary depending on factors related to the facility or applicant. Estimated payments do not include taxes, insurance, or other deductions that may occur.

Start date: 06/03/2026

Assignment length: 13 weeks

Shift: Days

Hours: 5 X 8

Work setting: LTAC

Number of beds: 50

Trauma center: No

Charting system: Epic (ClinDoc, EpicCare Link, MyChart), GE Healthcare, Merative (Merge PACS), Microsoft, Netsmart

Fusion Medical Staffing is seeking a skilled Occupational Therapist for a 13-week travel assignment in Oklahoma City, Oklahoma. As a member of our team, you'll have the opportunity to make a positive impact on the lives of patients while enjoying competitive pay, comprehensive benefits, and the support of a dedicated clinical team.

Required Qualifications:

• Valid Occupational Therapy license in compliance with state regulations
• Current BLS Certification (AHA/ARC)

Preferred Qualifications:

• Master's Degree or higher of Occupational Therapy
• OTR Certification (NBCOT)
• Occupational Therapy Assistant experience, but New Grads are welcome to apply
• Other certifications or licenses may be required for this position

The Occupational Therapist (OT) provides comprehensive, evidence-based therapeutic interventions to help patients develop, recover, and enhance the skills necessary for independent daily living. Working across diverse settings, the OT evaluates patient needs, diagnoses functional limitations, and designs individualized treatment plans tailored to each patient's unique goals. Through direct, hands-on interventions and the use of adaptive techniques and specialized equipment, the OT empowers patients and educates their families on strategies to optimize functional independence and improve overall quality of life.

Essential Work Functions:

• Create personalized therapy plans based on patient assessments, evidence-based practices, and patient goals
• Deliver individualized occupational therapy interventions and treatments in accordance with the established treatment plan
• Provide direct, hands-on therapy using adaptive techniques, modalities, and assistive devices to improve functional abilities in daily living and work-related tasks
• Educate patients, families, and caregivers on therapy goals, techniques, and strategies to enhance independence in activities of daily living (ADLs) and instrumental ADLs
• Collaborate closely with interdisciplinary healthcare team to ensure coordinated, holistic care
• Track patient progress through regular evaluations, modify treatment plans as needed, and maintain accurate documentation in the medical record
• Engage in quality assurance initiatives and professional development activities to remain current with best practices in occupational therapy
• Adhere to infection control protocols, safety guidelines, and regulatory standards to maintain a secure and supportive therapy environment
• Collaborate in discharge planning to ensure smooth transitions and continued patient progress in community or home-based settings
• Perform additional duties assigned within scope of practice

Required Essential Skills:

• Critical thinking, service excellence, and good interpersonal communication skills
• The ability to read, write, and communicate in the English language
• Ability to read/comprehend written instructions, follow verbal instructions, and proficiency in PC skills
• Physical Abilities - Must be able to remain in a stationary position, move about, move equipment (50-100lbs), push, pull, and bend
• Interpersonal Skills - Must be able to work effectively with a variety of personnel (professional and ancillary) to present a positive attitude and professionalism
• Technical/Motor Skills - Must have the ability to grasp, perform fine manipulation, push/pull, and move about when assisting with procedures and/or using department equipment
• Mental Requirements - Must be able to cope with frequent contact with the general public and customers while meeting deadlines under pressure. Must be able to work under close supervision occasionally, as well as working without assistance from other personnel. Must be able to contend with irregular activity schedules occasionally and continuous concentration to detail
• Sensory - Must possess visual acuity and ability to effectively communicate

Benefits Include:

• Highly competitive pay for travel professionals
• Comprehensive medical, dental, and vision insurance with first day coverage
• Paid Time Off (PTO) after 1560 hours
• Life and Short-term disability offered
• 401(k) matching
• Aggressive Refer-a-friend Bonus Program
• 24/7 recruiter support
• Reimbursement for licensure and CEUs

Why Choose Fusion?

At Fusion Medical Staffing, our goal is to improve the lives of everyone we touch, and we're always looking for people like you to join our mission. Your passion for helping others deserves a partner just as committed to supporting you that's why we offer day one insurance, $0 copay for mental health services, scholarships and awards, exclusive discounts, and more. From your personal recruiter to our clinical and traveler experience teams, we're here to guide and celebrate you along your journey. You take care of others; we take care of you.

Start your rewarding career as a Travel Occupational Therapist with Fusion Medical Staffing and join our mission to improve lives. Apply now!

*Fusion is an EOE/E-Verify Employer

By applying, you agree to receive calls, AI-generated calls, text messages, or emails from Fusion Medical Staffing and its affiliates, and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy at Privacy Policy.

Ayr Wellness Budtender Position

Ayr Wellness is a leading U.S. multi-state cannabis operator with more than 90 licensed retail locations across Florida, Massachusetts, Pennsylvania, Ohio, New Jersey, Nevada, and soon, Virginia. We cultivate, manufacture, and sell a broad portfolio of high-quality cannabis products, proudly serving both medical patients and adult-use consumers across our markets.

At Ayr, our strength lies in our people. We're re-imagining how we work across every part of our business, and we're looking for builders and doers to roll up their sleeves and help shape what's next.

The cannabis industry is fast-moving, complex, and full of opportunity. Together, we're not only shaping a company, but also building the future of cannabis. At Ayr you'll have the opportunity to make a lasting impact while growing your career alongside a company positioning itself for long-term success.

The Budtender is responsible for providing our customers with an extraordinary experience. Through meaningful interaction and knowledgeable answers, the Budtender fosters an environment that is compassionate, genuine, and respectful. Budtenders are expected to contribute to making their Dispensary a climate that encourages forward-thinking, embraces inclusion, and practices generosity of spirit. Budtenders also assist the Management Team with the activities and operations of the store, while abiding by policies, procedures, and operational guidelines.

Duties and Responsibilities

• Provides knowledge, expertise, guidance, and a personalized experience to each customer by explaining the potential benefits of the Premium Cannabis products offered.
• Ensures customer questions or concerns are resolved quickly and completely. Communicate any requests or unresolved concerns to management immediately.
• Accountable for accurately receiving, coordinating, and fulfilling customer orders by utilizing the Point of Sale (POS) and inventory tracking systems in compliance with company, local, and state policies.
• Adapts to varied sales volume and stays active by initiating continued learning activities, creating an engaging environment, and assisting in keeping the dispensary properly stocked, clean, tidy, and in operating order, while keeping a "Customer first" acuity.
• Meets/exceeds day-to-day sales metrics by following the customer experience selling cycle with tailored product suggestions. This includes meeting individual and team-centric sales targets within each dispensary.
• Assist management staff in ensuring all procedures are being followed to reflect regulatory and compliance standards.
• Fosters a positive work environment, treating everyone with dignity and respect, while perpetuating a curiosity for "everything cannabis".
• Performs other duties as assigned by the Manager and/or Store Lead.
• Take pride in the appearance of the store by ensuring all areas, including restrooms, are consistently clean, safe, and guest-ready.

Qualifications

• Must be at least 21 years of age
• Able to pass all background checks as required by state cannabis agency.
• Availability to work retail schedule that includes nights and weekends
• Prior customer service experience in hospitality, pharmacy, customer services, or retail environment.
• Must stay current and adhere to all policies and regulations of the state cannabis agency
• Maintain regular and punctual attendance.

Education

High school diploma/GED required

Experience

1-3 years working in retail or other customer service position, cannabis experience is a plus

Competencies (Knowledge, Skills, and Attitude)

Customer Obsessed - Dedicated to creating a remarkable experience for customers; builds rapport and maintains meaningful and effective relationships creating trustful, authentic connections; viewed as a good listener and is easy to approach and talk to and is often in the know early in any given situation

Adaptable / Flexible - Effectively manages change and adjusts comfortably to new people and processes; multi-tasks and handles ambiguity and stress well while remaining positive; bounces back quickly from challenging situations; asks for help when needed and stays focused on being a force for good.

Learning on the Fly - learns quickly when facing new problems; a relentless and versatile learner, open to change

Direct reports

No direct reports

Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time.

AYR Wellness is an equal opportunity employer. We are committed to building a team that represents a variety of backgrounds, perspectives, and skills. We do not discriminate on the basis of race, color, religion, creed, national origin, ancestry, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity or expression, age, disability, genetic information, marital status, military or veteran status, or any other protected status in accordance with applicable federal, state, and local laws.

Housing Support Technician

Location: Louisville, KY

Status: Part-Time, Hourly, Non-Exempt

Program: Unity House

Reports To: Housing Support Technician Supervisor

Introduction: Volunteers of America Mid-States (VOA) is a non-profit organization spanning four states that creates positive change in the lives of individuals and communities through a ministry of service. We provide housing for families, veterans, and low-income seniors. We provide care and support for individuals with developmental disabilities, healing accountability that brings people together with restorative justice, and free HIV testing and education.

Benefits: Volunteers of America Mid-States, offers a rich and robust benefits package the supports a healthy work life balance, which include the following: Health and Wellness Employee Assistance Plans (EAP) Health and Wellness Program Medical Coverage Dental Coverage Vision Coverage Flexible Spending Account Health Spending Account Short Term Disability MetLife Legal Plans Financial Wellbeing Competitive Compensation Packages Life Insurance (company paid) 403b retirement plan with company fund matching Employee discounts Loan forgiveness options through federal programs (National Health Corp & Public Service Loan Forgiveness)

Job Summary and Qualifications

The HST is responsible for monitoring the functional operations of the homeless residential programs (FES and TH) and facility. The HST's primary responsibility is safety and security of programs and clients.

What You Should Have For This Role

The position requires a minimum of a high school diploma or GED. Two years of post-secondary education is preferred. Prior experience in a residential homeless (or equivalent) program is required. Knowledge/Experience working with individuals in crisis/low-income preferred. Must have valid KY ID; Must have the ability to be CPR/First Aid certified, upon 30 days of employment; successfully pass a Criminal Background Check and Sex Offender Registry Check.

Responsibilities

1. Maintain operational control of the facility in the absence of senior staff (including assisting with coverage on Holidays as assigned).
2. Oversee operations at the front desk including answering the phone, providing referrals, monitoring the cameras, completing telephone intakes, assisting with client requests, monitoring the front door, client medication, crisis intervention, etc.
3. Ensure client's compliance with Volunteers of America policies and house rules.
4. Maintain chronological written records of events that occur during the shift.
5. Maintain client sign-in/sign-out log.
6. Assist with conducting Drug Screenings as assigned.
7. Assist with completing initial intake paperwork with new families.
8. Check chores daily and assist with oversight of supplies needed for chores including supplies needed in all restrooms (soap, toilet paper, etc).
9. Ensure that the facility is prepared for tours.
10. Assist in directing volunteer efforts and training volunteers as assigned including working with special groups. This includes providing direct oversight for volunteers while on site as assigned.
11. Conduct hourly walk-throughs of the facility and its grounds (including checks of all resident rooms twice daily).
12. Monitor number of clients in facility and their behavior.
13. Complete required documentation.
14. Attend training as assigned.
15. Participate in HST team meetings and staff meetings as scheduled.
16. Monitor all mealtimes.
17. Assist in the kitchen as assigned.
18. Provide transportation as assigned.
19. Provide childcare as assigned.
20. Monitor playroom/Children's Learning Lab daily (as assigned).
21. Performance Quality Improvement (PQI) duties as assigned by supervision & PQI Committee.
22. Provide some case management support (ex. obtain documents needed from clients/coping) as assigned.
23. Monitor security systems and assist with drills/inspections as assigned.
24. Assist with facilitation of educational and recreational groups/community meetings weekly as assigned.
25. Observe and report maintenance needs and safety hazards.
26. To ensure that clients adhere to program guidelines and expectations.
27. To maintain proper documentation.
28. To assist homeless residential team in delivery of program services contacts.
29. Other duties as assigned.

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.

Job Title

Serves as the primary contact for Chat Repair Agents answering questions and handling customer escalations. Provides expert support as it relates to troubleshooting any Internet, Video or Voice issues. Works under minimal supervision.

Responsibilities

Be Part Of The Connection

• Actively and consistently supports all efforts to simplify and enhance the customer experience.
• Assists agents with account activation, troubleshooting and maintenance, billing disputes, problem solving, account modification or repackaging and required deactivation, of customer service when necessary.
• Functions as a resource for agents that need help with system navigation, guidance on best practices, resolving issues, training, and direction for less experienced staff.
• Demonstrate specialized knowledge and trouble shooting skills necessary to handle difficult technical support activities which are non-routine and require deviation from standard screens, scripts and procedures.
• Effectively present and discuss Charter's products and services.
• Coordinate and communicate with the Call Center Supervisor, to ensure efficient operations and customer satisfaction.
• Remain current and knowledgeable on every aspect of supported product.
• Handle escalations/complex chat-based interactions with customers.
• Serve as liaison between Chat Repair and other departments to resolve customer issues.
• Comply with all company and call center policies and procedures.
• Accurately document customer account records based on actions taken.
• Fulfill work schedules as required.
• Identify training and skill gaps, and provide proactive feedback and recommendations for improvement.
• Perform other duties as assigned.

Qualifications

What You'll Bring To Spectrum

Required Skills/Abilities and Knowledge

• Ability to read, write, speak and understand English
• Applies judgment in analyzing and resolving issues.
• Exhibits in-depth technical knowledge of Spectrum products and services.
• Skilled in deescalating customer situations.
• Must have excellent verbal and written communication skills.
• Must be efficient with time management, organizational skills and handling multiple tasks concurrently.
• Ability to handle multiple tasks.
• Advanced knowledge/experience of internet/phone operations and/or telecommunications call center.
• Excellent interpersonal skills
• Proficiency with PCs, Microsoft Windows and general intranet navigation

Required Education

• High school diploma or equivalent

Required Related Work Experience and Number of Years

• Successful completion of a minimum of 1 year as a CSR, having demonstrated knowledge and proficiency, consistently exceeding all objectives and qualitative requirements of the previous level.
• Experience in cable operations and/or telecommunications call center

Preferred Skills/Abilities and Knowledge

• Previous customer service representative experience

Job Title

Job Description: Attached Salary Schedule: 1A Grade 3 (Attached) *As per Board-approved 2026-2027 salary placement rules/schedules. Working Calendar: 187 days/4 hours Salary Range: $16.50/hr. - $19.74/hr. We will create a 20-hour per week schedule.

Scope Of Responsibilities:

• Maintains good public relations.
• Maintains a smooth and efficient atmosphere under trying and stressful conditions.
• This employee may be assigned to various clerical assignments throughout the school complex as needed.

Minimum Qualifications:

• High School Diploma or G.E.D
• Word processing skills
• Successful clerical experience
• Effective communication skills

**Information you enter in the Experience section of the online application will be used to verify your qualification for this position. Information should be entered accurately and completely. Falsification of an employment application is grounds for exclusion from consideration and/or termination.**

Southern Admissions Student Ambassadors

Southern Admissions Student Ambassadors represent Southern Seminary and the Office of Admissions to prospective students, families, influencers, and friends of Southern Seminary and Boyce College. Ambassadors play a significant role in the overall recruiting efforts of the Admissions Office and in the broader success of Southern. They primarily serve by assisting Admissions in engaging prospective students by hosting campus visits, leading campus tours, attending recruiting events, and administrative work (data entry, phone calls, thank you notes, etc.). Ambassadors are passionate about articulating and displaying the value of Southern to future students by sharing their story and experience here at Southern. This role serves as an excellent opportunity to serve students and families, work alongside Admissions, and share the story of how the Lord is working in and through Southern Seminary.

The employee in this position will have the following essential job functions:

• Must be available to work two days per week for a total of 5 hours per week
• Must be available to lead a campus tour (1-2 PM) at least once per week
• Attend one training session at the beginning of each semester
• Must be available to attend at least 2 admissions recruiting events each semester
• Attend at least 75% of weekly Ambassador meetings
• Attend and work Preview Day each semester (includes one additional day of required training the week of Preview Day)
• Attend at least 3 call nights per semester

Performs other duties as may be assigned by supervisor.

The employee in this position must have the following essential qualifications:

• Love for SBTS and its mission
• Strong character, maturity, and reliability
• Servanthood mentality
• Strong interpersonal skills
• Ability to effectively manage their time

The person in this position should be currently enrolled as a student at Southern Seminary.

Customer service experience preferred but not required.

The person in this position will supervise no one.

The person in this position will report to the Associate Director of Admissions for Southern.

The person in this position will work in a traditional office environment.

The person in this position will use the following equipment: standard office equipment.