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Charge Nurse - Intermediate Care Unit

Shreveport, LA Nursing Full-Time, Night, 7p-7a Posted 06/05/2026 Req # 8340

We are seeking an experienced RN to serve as a charge nurse in our Intermediate Care Unit while maintaining a patient assignment. This role provides frontline leadership, supports staffing and ensures high-quality patient care in a fast-paced stepdown environment. Responsibilities include providing direct patient care while serving as charge nurse, coordinating unit workflow, assignments, and patient throughput. Act as a clinical resource and support for nursing staff, collaborate with providers and interdisciplinary teams, monitor patient acuity and escalate care as needed, and ensure compliance with safety, quality, and regulatory standards. The patient population includes cardiac monitoring, titration of select IV drips, BIPAP/high flow oxygen, renal patients, diabetic patients including DKA, sepsis and post-operative patients. The nurse-to-patient ratio is 1:3. Requirements are an active RN license, a minimum of 2 years' acute care experience in an Intermediate Care/Stepdown area. ACLS is also required.

Client Success Manager

At T-Mobile, we invest in YOU! Our Total Rewards Package ensures that employees get the same big love we give our customers. All team members receive a competitive base salary and compensation package - this is Total Rewards. Employees enjoy multiple wealth-building opportunities through our annual stock grant, employee stock purchase plan, 401(k), and access to free, year-round money coaches. That's how we're UNSTOPPABLE for our employees!

This role at T-Mobile is pivotal and focused on enhancing customer relationships and retention within the Government, Strategic, and Enterprise business segments. This position is responsible for managing the entire customer lifecycle, ensuring successful onboarding, product adoption, and continuous value realization. By identifying upsell and cross-sell opportunities, the Client Success Manager works closely with sales teams to develop strategies that increase account value. Acting as a customer advocate, this role coordinates with multiple departments including sales, engineering, support, and operations to meet contract commitments and resolve issues. Through strategic business reviews and building trusted executive relationships, the Client Success Manager fosters long-term partnerships and enhances client loyalty.

Job Responsibilities:

• Customer Relationship Advocacy Serve as the primary post-sales point of contact for assigned government and enterprise accounts, advocating for customer needs across internal teams and ensuring a positive end-to-end experience. Build and maintain executive-level relationships with client stakeholders to foster trust, understand business goals, and drive customer satisfaction and loyalty.
• Onboarding Product Adoption Oversee new customer onboarding and training to guarantee a smooth implementation from Day 0 onward. Educate customers on T-Mobile for Business products, services, and self-service tools (e.g. Account Hub) to accelerate product and solution adoption, ensuring clients realize full value from their investments. Develop customer success plans and conduct regular health checks.
• Account Health Monitoring Reviews Proactively monitor account performance and health indicators (usage trends, service quality, billing, NPS, etc.) to identify signs of risk or opportunity. Lead regular success reviews and QBRs, presenting key performance metrics and insights to client executives. Recommend action plans to address service gaps or evolving needs.
• Issue Resolution Cross-Functional Coordination Take ownership of customer issues and coordinate cross-functional resolution, engaging internal experts to troubleshoot and swiftly resolve problems. Act as the customer champion in internal discussions, documenting interactions and ensuring service levels are met. Drive timely resolutions to maintain operational continuity.
• Retention Renewal Management Develop and execute strategies to retain customers and secure renewals, mitigating churn. Analyze account health data to identify at-risk accounts or partial disconnect requests and address root causes proactively. Lead contract renewal processes, negotiate terms, and finalize agreements that maintain or grow revenue.
• Account Growth Upsell Drive account expansion by identifying and executing cross-sell and upsell opportunities based on customer needs and usage data. Prepare and present proposals for new solutions, partnering with Sales and Solutions Engineering on complex opportunities that align with customer goals.

Education and Work Experience:

• Bachelor's Degree Business Administration, Management, or related field (Preferred)
• Master's/Advanced Degree Business Administration, Management, or related field (Preferred)
• 4-7 years Managing customer relationships and account management in business segments such as Government, Strategic, or Enterprise (Required)
• 2-4 years Coordinating with multiple departments such as sales, engineering, support, and operations to meet contract commitments and resolve issues (Required)
• 2-4 years Collaborating with sales teams to identify upsell and cross-sell opportunities and develop strategies to increase account value (Preferred)

Knowledge, Skills and Abilities:

• Client Relationship Management Strong skills in managing client relationships at an executive level, ensuring customer satisfaction and loyalty. (Required)
• Cross Functional Relationships Ability to coordinate with multiple departments such as sales, engineering, support, and operations to meet customer needs and resolve issues. (Required)
• Strategic Thinking Capability to develop strategic plans for customer account growth through upselling and cross-selling. (Required)
• Problem Solving Proficient in identifying problems and coordinating resources to provide effective solutions. (Required)
• Leadership Experience in leading teams and managing a distributed workforce to achieve business goals. (Required)
• Analytics Ability to analyze customer data to identify trends and opportunities for business improvement. (Required)
• Business Acumen Strong understanding of business operations and the impact of customer success on overall business performance. (Required)
• Telecommunications Knowledge of telecommunications industry, particularly in wireless technologies, to better understand and serve client needs. (Required)

Licenses and Certifications:

• Certified Customer Experience Professional (CCXP): Certification that validates expertise in customer experience management, enhancing skills in customer journey mapping, and strategic alignment to business goals. (Preferred)
• Project Management Professional (PMP) Certification by the Project Management Institute that demonstrates proficiency in project management, crucial for managing cross-functional teams and complex customer engagements. (Preferred)
• Certified Sales Executive (CSE) Certification that provides advanced knowledge in sales management, strategic planning, and execution, beneficial for identifying upsell and cross-sell opportunities. (Preferred)

• At least 18 years of age
• Legally authorized to work in the United States

Travel: Travel Required (Yes/No): No DOT Regulated: DOT Regulated Position (Yes/No): No Safety Sensitive Position (Yes/No): No

Total Target Cash Earnings Opportunity: $100,165 - $180,780 National Base Pay Range: $87,100 - $157,200

The Total Target Cash Earnings Opportunity represents the expected total cash compensation for this role at target performance, combining base salary and annual incentive opportunity. Actual earnings may be higher or lower depending on individual performance and overall company results.

The base pay range reflects the compensation component of this opportunity. The candidate's actual pay will be based on various factors, such as work location, qualifications, and experience, so the actual starting pay will vary within this range.

At T-Mobile, employees in regular, non-temporary roles are eligible for an annual bonus or periodic sales incentive or bonus, based on their role. Corporate employees are eligible for a year-end bonus based on individual and/or company performance and which is set at a percentage of the employee's eligible earnings in the prior year. Certain positions in Customer Care are eligible for monthly bonuses based on individual and/or team performance. The incentive component included in the Total Target Cash Earnings Opportunity reflects target performance. Actual earnings included in the Total Target Cash Earnings Opportunity reflect target performance; actual payouts may vary.

At T-Mobile, our benefits exemplify the spirit of One Team, Together! A big part of how we care for one another is working to ensure our benefits evolve to meet the needs of our team members. Full and part-time employees have access to the same benefits when eligible. We cover all of the bases, offering medical, dental and vision insurance, a flexible spending account, 401(k), employee stock grants, employee stock purchase plan, paid time off and up to 12 paid holidays - which total about 4 weeks for new full-time employees and about 2.5 weeks for new part-time employees annually - paid parental and family leave, family building benefits, back-up care, enhanced family support, childcare subsidy, tuition assistance, college coaching, short- and long-term disability, voluntary AD&D coverage, voluntary accident coverage, voluntary life insurance, voluntary disability insurance, and voluntary long-term care insurance. We don't stop there - eligible employees can also receive mobile service & home internet discounts, pet insurance, and access to commuter and transit programs! To learn about T-Mobile's amazing benefits, check out www.t-mobilebenefits.com.

Never stop growing! As part of the T-Mobile team, you know the Un-carrier doesn't have a corporate ladderit's more like a jungle gym of possibilities! We love helping our employees grow in their careers, because it's that shared drive to aim high that drives our business and our culture forward. By applying for this career opportunity, you're living our values while investing in your career growthand we applaud it. You're unstoppable! T-Mobile USA, Inc. is an Equal Opportunity Employer. All decisions concerning the employment relationship will be made without regard to age, race, ethnicity, color, religion, creed, sex, sexual orientation, gender identity or expression, genetic information, national origin, religious affiliation, marital status, citizenship status, veteran status, the presence of any physical or mental disability, or any other status or characteristic protected by federal, state, or local law. Discrimination, retaliation or harassment based upon any of these factors is wholly inconsistent with how we do business and will not be tolerated. Talent comes in

Accounting Advisory Contractor

Location: Dallas, TX (Onsite/Hybrid) Experience: 10 15 Years Duration: 2-Month Contract (Extension Possible)

Job Overview

Our client is seeking an Accounting Advisory Contractor to support and enhance the monthly close and reconciliation processes. This role requires a hands-on leader with strong operational accounting experience and the ability to improve close efficiency and financial processes.

Responsibilities & Qualifications

• Establish and improve monthly close processes and timelines
• Lead and support account reconciliations and financial reporting activities
• Partner with accounting teams to ensure accurate and timely close execution
• Identify gaps and implement process improvements and controls
• Support operational accounting activities across the organization
• Provide guidance and best practices to strengthen close efficiency and accuracy
• Collaborate with stakeholders to align accounting processes with business needs

Requirements

• Strong experience in operational accounting and month-end close processes
• Proven track record of improving and optimizing close cycles
• Experience working at Associate Director / Director level
• Hands-on experience with NetSuite (highly preferred)
• Strong understanding of reconciliations, financial reporting, and controls
• Ability to work in a fast-paced, project-based environment
• Strong communication and stakeholder management skills

Position Summary

Assess clients' needs and eligibility for in-home services, entitlements and benefits, and manage ongoing case work and care plan management.

Principal Responsibilities

Conduct intakes and screen clients with presenting problems, if required.

Provide accurate and appropriate information on benefits, entitlements, programs, and case assistance and assist in accessing services, including referral, counseling clients and advocating and intervening with other agencies on behalf of clients.

Apply and recertify clients for entitlements and benefits.

Arrange for the provision of services.

Use language that expresses respect, patience and understanding when communicating with clients, families and collaterals.

Fully utilize the program's data system to maintain complete and accurate case notes, monitor reassessment, client data and contacts, service delivery and financial information.

Prepare and maintain required documentation in case file.

Compile statistics, prepare reports and other documentation, and disseminate information when necessary

Actively participate in supervision and staff meetings.

Exchange information in a timely manner.

Complete work assignments thoroughly, accurately and within organizational time frames.

Assess clients' social, emotional and environmental status in their home, hospital or institutional setting.

Develop, implement and follow up on a care plan for clients.

Provide continuing contact with clients.

Provide supportive counseling.

Supervise social work students, as needed.

Arrange for translation services, as needed, for clients.

Perform other duties as needed or requested

Salary Range

$50,000 - $52,400 per year commensurate with experience.

Job Competencies & Minimum Qualifications

Bachelor's Degree required

One year related experience and/or training

Working knowledge of Microsoft Office Suite and other technology

Excellent communication and listening skills

Excellent customer service skills with a focus on treating clients with respect and dignity

Able to multi-task and work independently with a great attention to detail

Working Conditions/Physical Demand

Business office environment with phone and computer use; travel via public transportation. This position may have the ability to work from home 2-3 times per week.

Qualifications

Education

Bachelors or better in Social Work.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

Humane Investigator

The Humane Investigator's primary responsibility is to conduct in-depth, complex investigations on all reports of animal cruelty & neglect; to educate the public and animal owners on proper animal care/husbandry in accordance with Texas state law; to execute animal surrenders and/or animal seizure warrants; to conduct animal rescue operations; assist the SPCA of Texas, law enforcement and other humane organizations in the event of a disaster.

Summary of Essential Responsibilities:

• Responds to reports of animal cruelty & neglect within allotted priority response time frames
• Gathers evidence, takes detailed photos and reports in support of investigation
• Maintains database by entering accurate information on cases
• Works with animal owners on proper animal care/husbandry; monitoring status of case
• Educates the public and animal owners on Texas state animal cruelty laws
• Conducts animal surrenders and/or writes and executes animal seizure warrants should animal owner be noncompliant with Texas state law requirements
• Acts as a witness in court
• Assists in prosecution of cases
• Checks and clears voice messages; promptly answering and returning phone calls
• Builds working relationships with law enforcement agencies, humane organizations and members of the public in support of the animal cruelty investigations and the mission of the SPCA of Texas
• Conducts on-call responsibilities by responding to calls or additional duties as needed
• Responds and executes assigned duties in the event of a disaster
• Represents the SPCA of Texas by providing excellent customer service and professionalism to law enforcement agencies, humane organizations and members of the public
• Actively engages with volunteers in such a way that provides support for our volunteers and staff and proactively improves our volunteer program
• Be an ambassador for the SPCA of Texas, sharing the work and mission with your friends and family and be knowledgeable of the various ways to support our work

Summary of Essential Job Tasks:

• The ability to maintain professionalism under stressful circumstances
• Must be able to deal with fractious animals
• Will be subject to exposure of animal odors, extreme levels of ammonia, diseases, possible contagious conditions, bites, scratches, animal waste and moderate noise levels
• Must have the ability to manage multiple tasks simultaneously
• Must be eligible to be a "driver" for the SPCA of Texas and must perform "driver" duties as directed by the immediate Supervisor. Duties may include, but not be limited to, driving an SPCA of Texas SUV, Box Truck or livestock trailer
• Must maintain assigned work vehicle and equipment
• Proper animal handling for domestic, fowl and livestock animals
• Protect the confidential information of public and donors
• Must ensure to clock in/out at assigned start/end work schedule
• Must be available for on-call duties
• Additional tasks assigned by the Director of Animal Field Response

Abilities Required:

• Must be TCOLE certified Peace Officer
• High school diploma or equivalent
• Valid Texas driver's license or be able to obtain prior to employment
• Disaster training preferred
• Static Strength: the ability to exert maximum muscle force to lift, push, pull, or carry objects up to 50 pounds
• Judgment and Decision Making: the ability to consider the relative costs and benefits of potential actions to choose the most appropriate one
• Oral and Written Expression: the ability to communicate information and ideas so others will understand
• Monitoring: the ability to monitor and assess performance of yourself, other individuals, or organizations to make improvements or take corrective action
• Emotional and Mental Requirements: the ability to work effectively under stressful conditions. Ability to rapidly and accurately process information

Applicant Information:

The individual performing this job may be required to work more than 8 hours in a day or 40 hours in a week. Shift times may vary and include weekend hours. Monday through Friday from 8am to 5pm.