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Assistant Store Manager

At GameStop, we are committed to providing exceptional service and delivering the latest and greatest in gaming products to our customers. As a leading global retailer of video games, electronics, and gaming merchandise, we take pride in offering a wide range of products that cater to the needs and desires of gamers worldwide. Our mission is to create unforgettable experiences for our customers by constantly pushing the boundaries of what's possible. Whether you're a hardcore gamer or just starting out, we've got something for everyone. Join us in our mission to shape the future of gaming and bring the best gaming products to the world!

Working with minimal supervision, the Assistant Store Manager supports the Store Manager in all facets of store operations. Using elements of GameStop's buy, sell, trade, and reservation business model, the Circle of Life, the Assistant Store Manager develops and promotes a sales culture by creating individualized and complete solutions for every guest and providing outstanding guest service experiences through professional conduct and shared passion for gaming. You will be responsible for ensuring that products are easy to see and buy, building sales by sharing product and gaming knowledge with guests, providing a clean, organized environment in which to shop, and growing guest loyalty and repeat business. This position supervises Sales Associates and Retail Keyholders in the absence of the Store Manager.

Essential Job Duties and Responsibilities

• Provide best-in-class guest service: promptly greet guests; respond to guest questions/concerns quickly, effectively, and courteously; assist guests with meeting their video gaming needs; inform guests of special promotions; recommend additional items as appropriate; apply all selling behaviors during every transaction and thank every guest for shopping at GameStop; prioritize guests over tasks and demonstrate that commitment by circulating throughout the store.
• Support the total shopping environment, including visual and operational elements, current sales initiatives, and the guest relationships that lead to sales and repeat business.
• Promptly and accurately process guest purchases/return transactions using Point?of?Sale (POS) computer system via PC keyboard, including making correct changes, placing merchandise in a bag, providing a receipt, and ensuring top notch guest service.
• Respond to guest comments or questions in person or on the phone; answer phone calls promptly, courteously, and professionally, using the phone greeting provided by GameStop; when appropriate, escalate customer issues and complaints to the Store Manager in a timely and professional manner.
• Promote GameStop's unique guest benefits, e.g., new title reservations program, trade-in program, and Pro Rewards guest loyalty program.
• Assist the Store Manager with setting guest service expectations for store associates and training store associates in all aspects of their job responsibilities, including company/store policies, procedures, practices, and guidelines.
• Observe associate performance, provide timely and appropriate feedback to Store Manager, and address unsatisfactory performance as directed, ensuring all store associates are aligned with company and store guest service expectations.
• Provide timely and appropriate recognition and feedback to all store associates concerning performance; regularly input written feedback for each store associate into Workday / HR service management system in partnership with the Store Manager.
• In partnership with the Store Manager, ensure store associates have completed all onboarding, job training, and compliance training PRIOR to opening or closing a shift on their own. Associates should know all aspects of their jobs, including all company/store policies, inventory control and loss prevention practices including scam awareness, safety best practices, financial protocol, and ethical responsibilities.
• Along with the Store Manager, schedule store associates ensuring that the scheduling guidelines are followed, and all breaks and meals are accounted for as required. Supervise staffing levels to achieve optimum guest service at all times and ensure that best?in?class guest service is consistently provided.
• Approve payroll, enter paid time off e.g. wellness, make time edits, and verify that store associates are paid for all time worked.
• Ensure that all areas of the store, including restrooms, are clean, organized, and merchandised per company guidelines and all store fixtures and equipment are in proper working order.
• Ensure Omni-Channel orders are fulfilled and shipped daily.
• Protect company assets through effective inventory control and loss prevention practices including scam awareness, safety best practices, and delivering bank deposits as required; visually inspect associates' packages and/or belongings at store closing or at the end of a shift as appropriate. Communicate any concerns or issues to the Store Manager.
• Support store team in meeting and exceeding sales, profit, and shrink goals and complete required administrative and operational duties.
• Perform store inventory counts, stock/restock merchandise on shelves and fixtures, and move products from the stock room to the front of the store to ensure that all products in the store are represented, organized, and alphabetized on the sales floor.
• Count, balance, and reconcile daily business transaction totals correctly and accurately in the POS system. Ensure that all closeout paperwork for daily business transactions and bank deposit slips are completed correctly and accurately; ensure store has sufficient cash and change for sales transactions; make bank deposits daily or per established guidelines.
• Verify all shipments for discrepancies/shortages and record any discrepancies in the POS system; conduct merchandise counts/inventories and communicate discrepancies to Store Manager/District Manager.
• Process defectives/recalls and stock pulls accurately and promptly, ensuring that all boxes are properly labeled and include packing lists.
• Maintain awareness of associate and guest safety; identify and immediately address potentially hazardous situations. Report any injuries promptly per company guidelines.
• Assist in maintaining store records/files in a neat and organized manner; help ensure that manuals are up to date.
• Supervise and delegate tasks to Sales Associates and Retail Keyholders in absence of Store Manager.
• Consistently adhere to GameStop policies and procedures, including, but not limited to, all policies and procedures in the Associate Handbook and the Code of Standards, Ethics & Conduct.
• Adhere to all opening and closing procedures.

Qualifications*

• Must provide proof of identity and eligibility to legally work in the United States.
• Must be at least 18 years old.
• High school diploma or equivalent required; associate's or accredited bachelor's degree with an emphasis in business, marketing, merchandising, or related field preferred.
• At least 6 months of retail management experience preferred.
• At least 2 years of retail sales, guest service, and/or management experience preferred.
• Video game knowledge preferred.

Key Job Skills and Abilities

• Possess an outgoing and welcoming personality with strong people skills.
• Provide genuine and individualized assistance to every guest during every visit.
• Demonstrate clear verbal and written communication and listening skills, both in person and on the phone, using spoken and written English; bilingual English/Spanish speaking and writing skills preferred.
• Achieve objectives in a fast-paced, rapidly changing environment.
• Work independently and within a team to perform all tasks as assigned and in a timely manner.
• Meet associate performance expectations, including, but not limited to, attendance, personal appearance, safety, and respectful workplace.
• Operate Point-of-Sale (POS) computer system.
• Possess basic mathematics (addition, subtraction, multiplication, division, currency) and alphabetizing skills.
• Complete required paperwork properly.
• Carry out instructions furnished in written, oral or diagram form.
• Execute financial tasks in strict accordance with company policy.
• Work a flexible schedule, including extended hours/days as necessary, including nights, weekends, and some holidays. Minimum of 3 days/week availability.
• Constructively manage pressure and adapt to stressful situations without impact on guest interactions; be creative and a problem solver.
• Be reliable and trustworthy; always use good judgment.
• Able to work alone. Stand and move throughout the store unassisted for up to 12 hours per day.
• Bend, stoop, crouch, balance, stretch, reach with arms/hands, climb on ladders, lift merchandise weighing up to 30 lbs. from ground level to minimum height of 4 feet, and utilize other basic fine and gross motor skills.
• Possess or acquire during employment onboarding a working understanding of military ranks and related insignia (applies only to positions in stores located on military bases).

Job descriptions are subject to change at any time based on business conditions/needs, including changes to the essential job duties, qualifications, and/or key job skills and abilities consistent with the position's purpose. GameStop provides equal employment opportunities

Key Holder

Full-time

Department: Store Operations

Company Description

$11.85 - $15.00 / hr

Comoto Holdings is America's largest and fastest-growing omnichannel platform in the powersports aftermarket-products industry; dedicated to advancing the experience of powersports enthusiasts across the globe. Comoto's brands, RevZilla, Cycle Gear, J&P Cycles, REVER, and Common Tread, deliver premium products, dedicated expertise, engaging media, and passionate customer support of the powersports community, through best-in-class e-commerce and retail experiences.

Job Description

What to expect when you work here

As a Key Holder, you would be responsible for providing every customer, novice or seasoned rider, with a great experience. You will be expected to maintain a strong sense of product knowledge surrounding V-Twin, Harley Davidson, and/or Metric cruisers, as well as parts, accessories, and technical knowledge. You will provide customers and team members with in-depth information on product features and benefits. You would also assist with, and be knowledgeable in, all store operations, including opening and closing procedures, administering returns/store credit, special orders, and dividing tasks amongst Sales Associates.

You can expect our 5 Core Values to drive everything we do.

Aim For The Podium:

• We provide an outstanding shopping experience and deliver exceptional customer service. The Key Holder serves as an essential sales leader for the store, achieving daily sales objectives.
• Maintain store aesthetics by cleaning, stocking, organizing and following merchandising plans.
• Stay up-to-date with our brand and product knowledge, company information, sales and company-wide events, truly becoming a resource to our customer base

Take Risks; Wear a Helmet:

• It never hurts to try something new. We are always looking to grow and progress and want to hear all your new ideas.
• Improve the operational efficiency of J&P Cycles' retail operation by offering thoughts and ideas on how to consistently provide a better experience to the customer.
• Don't be afraid to fail; no one is right all the time, but you can always be well-prepared.

Share The Road:

• We take the health, safety, and wellness of our employees seriously. Our Wellness program and safety committee offers workshops, classes, resources, etc. to all of our team members
• Our Diversity, Equity, and Inclusion council and employee resource groups promote open and honest communication, remove barriers, and champion policies to build a more equitable environment
• Do the right thing, always. A friendly and upbeat personality is a must

Keep It Real:

• We'll start you at a fair hourly base pay with additional incentives available, plus we offer generous employee discounts on all products
• This position can be part-time or full-time. Full Time benefits include Medical/Dental/Vision/Life/Accident, Paid Time Off, and 401K matching
• Because a whole lot of life happens between paychecks, Comoto also offers a voluntary benefit to all team members called DailyPay which allows for secure, instant transfers of earned pay before payday. This benefit is available to all team members immediately upon hire
• We see customers of varying degrees of riding experience every day, so you will explain the same principles over and over, day in and day out

Fuel Your Passion:

• Work in an industry that you are passionate about!
• We are a growing company, and we promote from within - career opportunities!
• Represent J&P Cycles at special events, such as Bike Nights, International Motorcycle Show, Sturgis, Daytona Bike Week, and more!
• We have the best customers! Riders are passionate, friendly, charitable, community-minded people, and we get to interact with them every day!

Qualifications

Our next Key Holder has:

• 1 year + of Key Holder or Sales Lead experience, or an equivalent role at a retail store
• 2 years + of sales or customer service experience
• Technical knowledge on V-twin, Harley Davidson, and/or metric motorcycles is preferred
• A self-starter mentality that consistently delivers an outstanding, personalized retail experience
• An open mind, and is eager to learn and be a part of the riding community
• Experience with computers and POS systems
• Motorcycle riding, knowledge, or interest (strongly desired, but not a requirement)

Additional Information

J&P Cycles provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics.

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Job Location

I'm interested Privacy Notice

Teller Position

Formed in 1934, Telhio began as a credit union for Columbus Telephone Company (now AT&T) employees. Telhio now serves over 70,000 member-owners throughout central and southwest Ohio. As one of the largest credit unions in Ohio, Telhio is a strong financial institution that continues to serve its members through extraordinary service, innovative financial solutions and community involvement. After generations of service and growth, we never lose focus of our three core values - Caring, Commitment, and Integrity.

Position Summary: The Teller is the "face" of Telhio Credit Union; this individual represents Telhio's image during all interactions with members and potential members. Their role is to create a welcoming, friendly environment for members as soon as they enter the doors or drive through. The teller processes a variety of personal and business financial transactions for members and inform members about other Telhio products and services from which they could benefit. We are currently seeking a Full-Time Teller. Work hours during the week are 9am-6pm Monday - Friday and rotating Saturdays 9am - 1pm (40 hours/week).

Responsibilities:

• Process all member and non-member transactions accurately and efficiently (i.e. cash withdrawals, deposits, loan payments).
• Inform Members about products, services, and current promotions.
• Cross-sell credit union products by answering inquiries; informing members of new services and product promotions; ascertaining customer needs; directing customers to lobby and partner representatives.
• Refer members to Relationship Bankers and Senior Bankers for further discovery sessions.
• Establish and maintain strong relationships with members, providing exceptional service and financial guidance.
• Maintains member confidence and protects credit union operations by keeping information confidential, cautioning others regarding potential breaches.
• Balance cash drawers accurately.
• Complies with credit union operations and security procedures by participating in all dual control functions.
• Witness and assist in audits as requested.
• Performs other tasks as requested by supervisors as they relate to the bank and its functions.
• Performs other duties as assigned.
• Comply with all policies and standards.

Required Qualifications:

• High School Diploma or Equivalent (Required)
• 1-3 yrs. - Experience in a cash handling role. (Preferred)
• Less than 1 year Experience in Member/Customer Service (Preferred)
• Effective communication skills (oral and written)
• Strong organizational skills to provide a high level of accuracy in all transactions
• Excellent Microsoft Office skills, ability to operate standard office machines needed to perform the job, such as computer terminal, calculator/adding machine, copier, and fax machine
• Possess team "attitude" and professionalism at all times
• Demonstrates strong relationship building skills
• Demonstrates strong member advisory skills
• Telhio applicants must be able to pass a background check including: Credit, Drug Screen, Bondability, & Criminal Background

What you will earn:

• Competitive pay
• Opportunity to earn incentive pay
• Benefits: several medical plan options, dental, free vision, free life and free disability insurance
• Additional financial incentive programs for employees enrolled in our insurance
• 6% matching and immediately vested 401(k) plan
• Generous schedule for paid holidays, vacation and personal time for a healthy work-life balance
• Opportunity for personal career growth, continued education and mentorship programs
• Volunteer opportunities impacting the local community

PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, you will need to have good manual dexterity as well as speaking and hearing ability. This position requires sitting; some reaching; frequent standing and walking; some stooping or kneeling. The employee must occasionally lift and move up to 50 pounds. It is expected that the employee will read, compile, compute and record numerical and statistical data. This is a Collective Bargaining Unit Telhio is an Equal Opportunity Employer

Wage and Investment Division Job

The Wage and Investment Division is seeking candidates for various positions in multiple locations. Vacancies will be filled in the following specialty areas: Customer Assistance, Relationship and Education.

The following are the duties of this position at the full working level. If this vacancy includes more than one grade and you are selected at a lower grade level, you will have the opportunity to learn to perform these duties and receive training to help you grow in this position.

• Identifies, analyzes, and makes suggestions for resolution or correction to reduce barriers impacting the effectiveness of operations and improve efficiency of the work area.
• Examines returns, supporting documents, and monetary receipts for completeness and discrepancies, as well as monitors and tracks information for sampling requirements prior to transmission to Submission Processing Centers.
• Makes initial determinations on filing extensions, assigns Employer Identification Numbers, processes Power of Attorney requests, resolves and assists taxpayers with entry discrepancies at kiosk terminals and inquiries on basic tax law, forms, and IRS services such as W-2, W-7, obtaining an Individual Taxpayer Identification Number, filing requirements, filing status, and VITA locations.

These are the locations and the number of current vacancies available:

• Area 1: 1 vacancy in BC: CT3462 *
• Area 1: 1 vacancy in BC: DE0016 *
• Area 1: 1 vacancy in BC: MD1123 *
• Area 1: 1 vacancy in BC: ME0068
• Area 1: 1 vacancy in BC: ME4276
• Area 1: 1 vacancy in BC: NH6185
• Area 1: 1 vacancy in BC: NJ4721 *
• Area 1: 1 vacancy in BC: NY0016
• Area 1: 1 vacancy in BC: NY0300
• Area 1: 1 vacancy in BC: NY7304
• Area 1: 1 vacancy in BC: NY7340
• Area 1: 1 vacancy in BC: NY7357 *
• Area 1: 1 vacancy in BC: OH0195 *
• Area 1: 1 vacancy in BC: PA0233 *
• Area 1: 1 vacancy in BC: PA0865 *
• Area 1: 1 vacancy in BC: PA0949 *
• Area 1: 1 vacancy in BC: RI7097
• Area 1: 1 vacancy in BC: VT8139 *
• Area 2: 1 vacancy in BC: AL2203 *
• Area 2: 1 vacancy in BC: FL3285 *
• Area 2: 1 vacancy in BC GA0087 *
• Area 2: 1 vacancy in BC: LA1336 *
• Area 2: 1 vacancy in BC: MD0195 *
• Area 2: 1 vacancy in BC: MS2191 *
• Area 2: 1 vacancy in BC: NC2310
• Area 2: 1 vacancy in BC: NC2410 *
• Area 2: 1 vacancy in BC: NC2598 *
• Area 2: 1 vacancy in BC: TN2351 *
• Area 3: 1 vacancy in BC: IL0236 *
• Area 3: 1 vacancy in BC: IL2549 *
• Area 3: 1 vacancy in BC: IL2551 *
• Area 3: 1 vacancy in BC: IL2558 *
• Area 3: 1 vacancy in BC: IN0133 *
• Area 3: 1 vacancy in BC: KS1607 *
• Area 3: 1 vacancy in BC: LA1340 *
• Area 3: 1 vacancy in BC: MN1600 *
• Area 3: 1 vacancy in BC: MO0147
• Area 3: 1 vacancy in BC: MO1993
• Area 3: 1 vacancy in BC: ND0046 *
• Area 3: 1 vacancy in BC: NE0051 *
• Area 3: 1 vacancy in BC: OK1431 *
• Area 3: 1 vacancy in BC: SD1317 *
• Area 3: 1 vacancy in BC: TN0076
• Area 3: 2 vacancies in BC: TX0224
• Area 3: 1 vacancy in BC: TX0230
• Area 3: 1 vacancy in BC: TX0284
• Area 3: 1 vacancy in BC: TX0298 *
• Area 3: 1 vacancy in BC: TX0302
• Area 3: 1 vacancy in BC: TX1732 *
• Area 3: 1 vacancy in BC: TX1861 *
• Area 3: 1 vacancy in BC: TX2007 *
• Area 3: 1 vacancy in BC: TX2298
• Area 3: 1 vacancy in BC: TX2754 *
• Area 3: 1 vacancy in BC: TX2982 *
• Area 4: 1 vacancy in BC: AZ0058 *
• Area 4: 1 vacancy in BC: AZ6886 *
• Area 4: 1 vacancy in BC: AZ7887 *
• Area 4: 1 vacancy in BC: CA0150 *
• Area 4: 1 vacancy in BC: CA0167 *
• Area 4: 1 vacancy in BC: CA0198 *
• Area 4: 1 vacancy in BC: CA0221 *
• Area 4: 1 vacancy in BC: CA0281 *
• Area 4: 1 vacancy in BC: CA7395
• Area 4: 1 vacancy in BC: CA7585 *
• Area 4: 1 vacancy in BC: CA8050 *
• Area 4: 1 vacancy in BC: CA8500 *
• Area 4: 1 vacancy in BC: CO2177 *
• Area 4: 1 vacancy in BC: ID0025 *
• Area 4: 1 vacancy in BC: ID4423
• Area 4: 1 vacancy in BC: NM1431 *
• Area 4: 1 vacancy in BC: NV7516 *
• Area 4: 1 vacancy in BC: OR0051
• Area 4: 1 vacancy in BC: OR6660 *
• Area 4: 1 vacancy in BC: WA0101 *

Inventory Control Cycle Counter

The Inventory Control Cycle Counter will perform scheduled ABC cycle counts and targeted inventory counts across North's stockrooms.

Responsibilities:

• Verifying part numbers, quantities, units of measure, and storage locations against LN/ERP records; performing recounts; researching discrepancies by reviewing receipts, transfers, material issues, returns, and other relevant transactions
• Coordinating with kitting, receiving, stockroom, and production personnel documenting count results and investigation findings; submitting adjustment requests through the established approval process
• Identifying recurring inventory issues; supporting corrective actions and follow-up counts; and maintaining accurate, traceable count records.
• Will centralize cycle-counting responsibilities within Inventory Control and help improve inventory accuracy while allowing kitting teams to focus on material readiness and production support.

We offer attractive, competitive compensation and benefits including, medical, dental, 401k, short-term disability, AD&D, tuition reimbursement, and more. If you take pride in your work and are committed to personal and professional success, let's talk.

Zobility is RGBSI's workforce management and staffing division. RGBSI is a multi-national corporation headquartered in Troy, MI with branches throughout the USA, Canada, Germany, and India.