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Caregiver Plano Area

Monday to Sunday Rotating Weekends

We are seeking a compassionate and dedicated Caregiver to join our team at SYNERGY HomeCare of Allen, where we pride ourselves on building connections and forward momentum in people's lives. Our mission is to provide the best care possible, and we are committed to helping our clients feel, see, and experience more in their lives.

About the Role:

As a Caregiver, you will have the opportunity to make a meaningful impact in the lives of our clients, providing compassionate and professional care in their homes. Caregiver will be responsible for:

• Assisting clients with daily living activities, such as bathing, dressing, and grooming
• Providing medication reminders and assistance with medication management
• Helping clients with meal preparation, household chores, and light housekeeping
• Encouraging socialization and engagement through activities and conversations
• Maintaining accurate and timely records of client care and services provided

Requirements:

• High school diploma or equivalent required
• Previous experience in caregiving or a related field preferred
• Ability to provide compassionate and respectful care to clients
• Strong communication and interpersonal skills
• Reliable transportation and flexibility to work varying shifts

What We Offer:

• Competitive pay ($14-$20/hour)
• Direct deposit
• Paid orientation and ongoing training
• Time-and-a-half pay for overtime and holidays
• Flexible schedules and matching caregivers with nearby clients
• Employee recognition programs
• Rewards Points for Positive Feedback from Clients
• Weekly Pay/Bi-weekly pay
• Hubbux Rewards - Gift Cards
• Paid Time off

If you're passionate about delivering exceptional care and compassion to others, we encourage you to apply for this rewarding opportunity. Join our team at SYNERGY HomeCare of Allen and become part of the Synergy Effect!

Apply Now and Take the First Step Towards a Meaningful Career!

Brand Ambassador

Maintains strong leadership presence on the sales floor to achieve sales targets and deliver an exceptional customer experience. Serves as a Brand Ambassador embodying Coach values and increasing brand awareness. Leads implementation of Company initiatives and support full operation of the business. Maintain a growth mindset for business and personal development initiatives.

Create Winning Teams/Drive Results: Establishes trust, maintains integrity, and supports an environment of collaboration within store and throughout the organization to promote a fair, positive experience, and an inclusive culture amongst the team. Monitor and analyze sales data, identify trends, and make recommendations to enhance store performance and implement individualized team development to increase overall customer experience. Exemplifies strong business acumen and executes forward-planned strategies to achieve leaderships initiatives surrounding store goals / KPIs. Supports the store with recruiting, interviewing, performance evaluation, high-level training as needed. Provides necessary feedback and guidance geared to improve individual performance on all levels; holds team accountable for achieving individual and business goals. Adheres to and enforces team compliance of Company policies and procedures in addition to store operational procedures.

Customer Focused (Internal and External): Assists in executing innovative strategies for exceptional customer experiences for both internal and external partners. Create a customer-centric culture that prioritizes customer satisfaction and mentor team on clienteling strategy to build long-term customer relationships to meet business goals. Provides HR and conflict resolution support to team and in district in absence of leadership team. Champions the company resources to support a healthy work environment for internals customer.

Qualifications & Requirements: 1+ years of equivalent experience in Managing Competitive Retail Space at the Lead Supervisor level. Can bend, reach, stretch as well as lift, carry and move at least 25 pounds and, at times, lift and carry product, cartons, props or fixtures up to 50 pounds. Ability to lift at least 25 lbs. regularly (up to 50 lbs, occasionally), to climb, bend, kneel, and maneuver sales floor and stockroom.

Our Competencies for All Employees: Courage, Creativity, Customer Focus, Dealing with Ambiguity, Drive for Results, Interpersonal Savvy, Learning on the Fly. Our Competencies for All People Managers: Strategic Agility, Developing Direct Reports and Others, Building Effective Teams.

Coach. is an equal opportunity and affirmative action employer and we pride ourselves on hiring and developing the best people. All employment decisions are based on the applicant's or employee's qualifications as they relate to the requirements of the position under consideration. These decisions are made without regard to age, sex, sexual orientation, gender identity, genetic characteristics, race, color, creed, religion, ethnicity, national origin, alienage, citizenship, disability, marital status, military status, pregnancy, or any other legally-recognized protected basis prohibited by applicable law.

Tapestry, Inc. will provide applicants and employees with reasonable accommodation for disabilities or religious beliefs. If you require reasonable accommodation to complete the application process, please contact Tapestry People Services at 1-855-566-9264 or employeerelations@tapestry.com.

Base Pay Range: $16.00-$24.75. Tapestry will comply with minimum wage requirements and any other applicable pay laws based on city, county, and state regulations.

Here are some of the benefits that we offer: Medical insurance, Dental insurance, Vision insurance, 401 (K), Paid Paternity and Maternity leave, Commuter Benefits, Disability insurance and Tuition assistance. Please click here for a complete list of U.S Corporate Compensation & Benefits.

Urgent Hiring: Helpers for In-Home Support - Fort Worth, TX

Fort Worth, Texas, 76119

Location: Fort Worth, TX 76119 Start Date: ASAP Helper Rate: $16.66 per hour

We are seeking a compassionate and physically capable helper to assist a senior client, who uses a wheelchair. She is able to stand independently for short periods but cannot remain standing for long. The helper will provide support with mobility, transfers, and personal care.

Care Responsibilities

• Assist with walking and mobility support
• Perform safe lifting and transfers using a gait belt
• Assist with bathing and dressing
• Ensure safety during transfers and mobility
• Provide respectful and supportive care

Schedule

• 3 days per week
• 8:00 AM 12:00 PM
• 4 hours per shift

Ideal Candidate

• Experience with lifting, transfers, and gait belt use
• Physically capable of assisting a larger client safely
• Patient, attentive, and reliable

This role is best suited for a caregiver experienced with wheelchair transfers and gait belt assistance who can provide safe and confident mobility support.

Data Center Service Sales Representative

The Data Center Service Sales Representative is responsible for driving revenue growth by developing and managing customer relationships within the data center market. This position identifies sales opportunities, promotes service solutions, develops customer accounts, and collaborates with operations teams to deliver exceptional customer service and value. The role focuses on increasing market share, achieving sales targets, and supporting long-term customer partnerships.

Responsibilities

Develop and maintain relationships with data center owners, operators, contractors, engineers, and facility managers.

Identify, qualify, and pursue new business opportunities to increase service and repair sales.

Promote company capabilities, including preventive maintenance, emergency response services, electrical testing, power systems services, UPS systems, generators, switchgear, and related solutions.

Prepare sales proposals, quotations, presentations, and service agreements.

Conduct customer visits, facility walkthroughs, and business reviews to identify service opportunities.

Collaborate with operations, engineering, and technical teams to develop solutions that meet customer requirements.

Manage customer accounts and maintain an active sales pipeline through CRM systems.

Negotiate service agreements and pricing within established company guidelines.

Develop strategic account plans to grow existing customer relationships and expand service offerings.

Monitor market trends, industry developments, and competitive activities.

Achieve established sales objectives, revenue targets, and profitability goals.

Participate in trade shows, industry events, and customer meetings to promote services.

Maintain accurate sales forecasts, customer records, and activity reports.

Ensure compliance with company policies, safety standards, and ethical business practices.

Perform other duties as assigned.

Qualifications

Strong understanding of consultative selling and account management principles.

Knowledge of data center infrastructure, electrical power systems, critical power equipment, or industrial service solutions preferred.

Proven ability to generate new business and develop long-term customer relationships.

Strong negotiation, presentation, and communication skills.

Ability to analyze customer needs and develop value-based solutions.

Proficiency with CRM software, Microsoft Outlook, Excel, Word, and PowerPoint.

Strong organizational skills and ability to manage multiple priorities.

Ability to work independently while collaborating effectively with cross-functional teams.

Demonstrated business acumen and customer-focused mindset.

Competencies

Teamwork: Collaboration, the ability to work effectively with others, and a positive attitude towards teamwork.

Adaptability: Adjusting to changing situations and priorities, being flexible, and learning quickly.

Integrity: Maintaining ethical standards, acting with honesty and respect, and being accountable.

Initiative: Taking proactive steps, identifying opportunities, and going above and beyond expectations.

Communication: Strong written and verbal communication skills, active listening, and the ability to convey information clearly.

Education

Bachelor's degree in business, Marketing, Engineering, Electrical Technology, or a related field preferred.

Equivalent combination of education and relevant experience may be considered.

Experience

Minimum 5 years of sales, account management, or business development experience.

Experience selling services, power systems, electrical equipment, industrial solutions, or data center services preferred.

Proven track record of meeting or exceeding sales goals.

Experience working with mission-critical facilities, data centers, or critical infrastructure environments is strongly preferred.

Physical Activities & Requirements

Ability to sit, stand, and walk for extended periods.

Occasional lifting of materials up to 25 pounds.

Close vision for reading documents and computer screens

Frequent use of hands and fingers to operate a computer keyboard, mouse, and other office equipment

Ability to speak and hear clearly with internal and external stakeholders.

Ability to travel frequently to customer locations, industry events, and company facilities.

Ability to walk through industrial, commercial, and data center environments.

Ability to operate a motor vehicle and maintain a valid driver's license.

Ability to visit warehouses, shop, and operational work environments as needed.

Working Conditions

Combination of office, customer site, data center, and industrial work environments.

Moderate travel may be required within assigned territory.

Occasional work outside normal business hours to support customer needs and business development activities.

Freight/Receiving | Home Depot

Associates in Freight/Receiving positions ensure the store is stocked and ready for business every day. They load and unload trucks, move material from the receiving area throughout the store, may operate forklifts and may perform critical functions for maintaining proper on-hands and pricing for our customers. Direct customer interaction is frequently required for some positions and excellent customer service skills are required. The Freight/Receiving positions may include Freight Team Associate: $20.50 Receiving Associate: $19.50

The Home Depot offers various benefits as part of a total compensation package including: paid vacation, paid sick leave, paid parental leave, six paid holidays, medical, dental, vision, tuition reimbursement, 401K with company match, ESPP, profit-sharing bonuses, and/or other benefits (benefits vary based on the associate's salaried/hourly status and full-time/part-time status).

City: Poulsbo State: WA Auto req ID_BR: 86027BR Job Type: Freight/Receiving Auto req ID: 200083857 Pay Range: $20.50 - $21.50

Part-Time Medical Receptionist (Front Desk Coordinator/ Weekends Only)

AllCare is seeking a warm, exceptionally organized, and professional Part-Time Medical Receptionist (Front Desk Coordinator/ Weekends Only) to join our team. As the first point of contact for our clinics, you will play a critical role in creating an exceptional patient experience.

The ideal candidate combines outstanding customer service with strong administrative skillsserving as a welcoming presence for patients, a trusted partner to our clinical team, and an efficient coordinator of front-office operations. We are looking for someone who is tech-savvy, thrives in a fast-paced environment, enjoys solving problems, and is always looking for ways to improve the patient experience and streamline daily operations.

Key Responsibilities

Patient Experience & Service

• Greet patients and visitors with warmth, professionalism, and empathy.
• Create a welcoming environment from check-in through check-out.

Patient Advocacy & Service Recovery

• Handle high-volume patient interactions with professionalism and composure.
• Resolve patient concerns in real time through excellent communication and problem-solving.
• De-escalate challenging situations while maintaining a positive patient experience.

Patient Registration & Intake

• Guide patients through registration and intake.
• Ensure demographic information, insurance details, and required documentation are complete and accurate.
• Assist patients with digital intake forms and patient portal enrollment as needed.

Lobby Management

• Maintain a clean, organized, and welcoming reception area.
• Ensure patient flow remains organized throughout the day.

Administrative & Clinic Operations

Communication Management

• Manage a multi-line phone system.
• Answer questions, route calls appropriately, and relay messages accurately.

Appointment Scheduling

• Schedule, reschedule, and confirm patient appointments.
• Coordinate provider schedules while optimizing patient access.

Medical Records

• Scan, upload, sort, and route incoming faxes and medical records accurately.
• Maintain organized electronic documentation while ensuring data integrity.

Technology & Patient Support

• Assist patients with portal access, digital scheduling, and telehealth readiness.
• Comfortably utilize electronic health record systems and other digital tools to support efficient clinic operations.

Clinic Operations

• Monitor provider schedules and communicate delays or schedule changes to patients.
• Coordinate patient flow with providers and clinical staff to minimize wait times.
• Assist with administrative projects and operational initiatives as needed.

Financial & Insurance Coordination

• Insurance Verification
• Verify insurance eligibility, benefits, and patient responsibility prior to appointments whenever possible.

Payment Processing

• Collect co-pays, deductibles, and outstanding balances.
• Process payments accurately and balance daily payment reports.

Compliance & Safety

HIPAA Compliance

• Maintain strict confidentiality of all patient health and financial information.
• Follow HIPAA guidelines and all organizational privacy policies.

Requirements

Qualifications

Education

• High school diploma or equivalent required.
• Additional training in healthcare administration, medical assisting, or a related field preferred.
• Associate degree or healthcare certification a plus.

Experience

• 12 years of experience in a front desk, customer service, or receptionist role.
• Medical office or healthcare experience strongly preferred.

Technical Skills

• Proficiency with Microsoft Office and general computer applications.
• Experience with Athena or another electronic health record (EHR) preferred.
• Comfortable learning new technology platforms, AI-enabled tools, and workflow automation systems. Curiosity and adaptability with technology are essential as AllCare continues to innovate.

Preferred Knowledge

• Basic understanding of medical terminology.
• Familiarity with health insurance verification and patient billing processes.

Core Competencies

• Professional communication skills with the ability to interact confidently and compassionately with patients, providers, and colleagues.
• Exceptional customer service skills with the ability to de-escalate challenging situations while maintaining professionalism and empathy.
• Strong multitasking and prioritization skills in a fast-paced environment with frequent interruptions and competing priorities.
• Excellent attention to detail with strong organizational and documentation skills.
• Empathetic, dependable, and composed under pressure.
• Self-motivated with a proactive approach to problem-solving.

Our Work Environment

Adaptability

• We value team members who are comfortable with evolving processes, remain flexible as workflows change, and contribute positively in a dynamic clinical environment.

Collaboration

• You'll work closely with providers, clinical staff, operations teams, and leadership to ensure exceptional patient experiences and efficient clinic operations.

Continuous Improvement

• We encourage individuals who proactively identify opportunities to improve workflows, enhance patient experiences, and embrace new technologies and better ways of working.

Physical Requirements

• Ability to sit or stand for extended periods.
• Frequent use of computers, phones, and other office equipment.
• Occasional lifting of up to 20 pounds for office supplies or medical records.

Why Join AllCare?

• $18-$20/hr depending on experience
• $500.00 sign-on bonus after 90 days
• Medical, dental, and vision insurance
• Paid time off and paid holidays
• 401(k) with company match (if applicable)
• Collaborative, patient-centered culture
• Modern technology and strong administrative support
• The opportunity to make a meaningful impact on the patient experience every day
• AllCare is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Licensed Store Manager - Fairfax, VA

Brand: Target Optical Location: Fairfax, VA, US, 22033 Store #: 004956 Target Optical Position: Full-Time Total Rewards: Benefits/Incentive Information

At Target Optical, we love the neighborhoods we belong to and that's why we care for them. By listening and building relationships with one another, we help our guests get quality eye care products and services at a great value. We help people see more clearly and confidently for less by offering a great selection of trusted brands. Through the relationships we build, we're proud and excited to help people look their best by carrying fashionable frames at a great value. Together, we're on a mission to change the way people think about vision care. We keep things real, keep focused on people and keep to our mission to bring a WOW! experience to your life, our guests' lives and communities. See your future with Target Optical. Target Optical is part of EssilorLuxottica, a global leader in the design, manufacture and distribution of world-class vision care products, including iconic eyewear, advanced lens technology and cutting-edge digital solutions. Join our global community of over 200,000 dedicated employees around the world in driving the transformation of the eyewear and eyecare industry.

General Function

At Target Optical we live to make our Guests Happy by making it simple and fun, to see great and look great. The Target Licensed Store Manager delivers this mission by leading a Team of high performing Team Members to deliver an incredible experience to each and every guest and in doing so meets all goals and commitments set by the brand.

Major Duties and Responsibilities

Ensures Team Members deliver an outstanding guest experience with every guest, every time by consistently modeling and coaching the playground rules: Sets clear expectations that the store and Team Members be Guest Ready. Helps Team Members understand that delivering both the Playground Rules and being Guest Ready are the two most important success factors in delighting guests. Orchestrates the flow on the floor, and is the caretaker to every guest and team member. Works with Team Members to develop clear action plans for immediate and future development. Ensures every Team Member is accountable to their action plans and commitments. Delivers clear motivating and developmental feedback in a timely manner. Creates a culture of being Simple, Fun and In-style. Completes annual performance reviews along with monthly coaching conversations with all Team Members. Clearly understands the driving factors for success within their own business. Identifies areas of opportunity and creates an action plan for improvement. Understands that the Guest experience drives the results. Develops a professional business relationship with the Target Optical doctor, in applicable states, that ensures the delivery of all components of the convenient, collaborative, and consultative eye exam experience. Meets regularly to discuss current performance and collaborate on strategies to build the doctor and retail business. Ensures a positive and productive Target Host relationship that contributes to growing the business. Meets regularly to discuss performance and collaborate on strategies to build the retail business. Recruits the highest caliber talent / maintains a bench of potential applicants Understands how the best performing Team Members work during peak traffic. Creates schedules taking into account business trends, forecast and host traffic. Owns the business and adjusts schedules as necessary to meet business need. Completes payroll weekly. Completes new hire and personnel change paperwork. Is accountable to store's shrink percentage. Conducts Physical Inventory twice per year. Completes monthly Store Visit Form for review with RTL and optical team. Ensures all operating policies and procedures are followed at the highest level to include merchandising and store presentation, timely and accurate implementation of approved marketing programs and promotions. Ensures accurate completion of all sales transactions, and utilization of all sales strategies and resources.

Basic Qualifications

Bachelor's degree or equivalent experience Opticianary License or American Board of Opticials Certification as required by state law 5+ years experience in customer service and retail 3+ years management or supervisory experience Recruiting, selection and development of talent Selling skills Motivating and influencing others Pay Range: 78,743.15 - 136,302.05

Senior Financial Systems Analyst Consolidations

Mission: Support Keurig Dr Pepper's Financial Services and Controllership departments by partnering with IT, Finance, Supply Chain, and other business stakeholders to provide front-line support for financial systems. Design and develop key financial reports and analyses, enable reliable enterprise consolidations and close processes, and deliver process automation primarily across Financial Services and Accounting to meet changing business needs.

Responsibilities:

• Support and enhance systems used for monthly, quarterly, and year-end consolidations and financial close activities across multiple legal entities and reporting hierarchies.
• Provide technical and functional support for financial software, including issue diagnosis, error resolution, root-cause analysis, and system performance optimization.
• Partner with business and IT teams to ensure financial systems integrate effectively with other enterprise applications and downstream reporting solutions.
• Partner with Controllership and Accounting to translate consolidation requirements into scalable system configuration, business rules, workflows, reports, and controls.
• Support core consolidation processes, including intercompany matching and eliminations, foreign currency translation, ownership and hierarchy changes, top-side adjustments, and consolidated financial statement reporting.
• Monitor consolidation data loads, validation rules, close status, and exception reports; investigate variances and resolve data, mapping, configuration, and integration issues within close timelines.
• Reconcile consolidated results to source ledgers and reporting outputs, helping ensure completeness, accuracy, and consistency of financial data.
• Support master data and metadata governance for entities, accounts, currencies, ownership structures, reporting dimensions, and consolidation hierarchies.
• Develop and execute test plans for consolidation system implementations, upgrades, integrations, and rule changes, including unit, regression, end-to-end, and user acceptance testing.
• Create and maintain close calendars, operating procedures, control evidence, and support documentation aligned with internal control and audit requirements.
• Drive continuous improvement by identifying opportunities to standardize and automate consolidation, reconciliation, and reporting activities while reducing manual journal entries and spreadsheet dependency.
• Provide training and ongoing support to Accounting and Finance users on consolidation processes, reporting, and system functionality.

Total Rewards:

• Salary Range: $90,000 - $120,000
• Benefits, subject to election and eligibility: Medical, Dental, Vision, Disability, Paid Time Off (including paid parental leave, vacation, and sick time), 401k with company match, Tuition Reimbursement, and Mileage Reimbursement
• Annual bonus based on performance and eligibility

Requirements:

• Bachelor's degree from an accredited university in Accounting, Finance, Information Systems, or a related field.
• 3-5 years of experience in finance, accounting, financial systems, or information technology, including hands-on experience supporting financial close and consolidation processes.
• Working knowledge of consolidation accounting concepts, including multi-entity consolidations, intercompany eliminations, foreign currency translation, ownership structures, and consolidated financial reporting.
• Experience supporting a consolidation or enterprise performance management platform.
• Experience with Tagetik, SAP Group Reporting, SAP BPC, OneStream, Oracle Hyperion Financial Management, or Oracle Financial Consolidation and Close is preferred.
• Understanding of general ledger, chart of accounts, legal entity structures, financial statement reporting, and close controls; knowledge of U.S. GAAP is preferred.
• Proficiency in financial software applications, including SAP (preferred), Oracle Financials, or NetSuite.
• Experience with system implementations or upgrades, including requirements gathering, solution design, configuration or development, testing and validation, deployment, and post-implementation support.
• Experience with low-code/no-code and automation tools such as Alteryx, Quickbase, and Microsoft Power Platform.
• Knowledge of data modeling and visualization tools such as Power BI, MicroStrategy, or Tableau, using data from a diverse financial systems environment.
• Familiarity with database concepts, data integration, and SQL queries.
• Strong analytical and problem-solving skills, with the ability to diagnose complex data and system issues under close-cycle deadlines.
• Ability to communicate accounting and technical concepts clearly to both technical and non-technical stakeholders.
• Ability to manage competing priorities, document decisions, and collaborate effectively across Finance, Accounting, IT, and vendor teams.
• Demonstrated discretion and confidentiality when handling sensitive financial information.
• Adaptability to changing technology and business requirements, with demonstrable strategic thinking and a continuous-improvement mindset.

Company Overview: Keurig Dr Pepper (Nasdaq: KDP) is a leading beverage company with more than 150 owned, licensed and partner brands that meet a wide range of needs and occasions. Our North American refreshment beverage business holds leadership positions across carbonated soft drinks, water, juice and mixers with a portfolio of iconic brands such as Dr Pepper, Canada Dry, Mott's, A&W, Peafiel, GHOST, 7UP, Snapple, Clamato and Core Hydration. Our global coffee business spans more than 100 markets and includes the leading Keurig single?serve brewing system in the U.S. and Canada, along with powerhouse brands such as Peet's, L'OR and Jacobs, and other regional coffee leaders. Our more than 50,000 employees aim to enhance the experience of every beverage and coffee occasion while making a positive impact for people, communities and the planet. We strive to be an employer of choice, providing a culture and opportunities that empower our team to grow and develop. We offer robust benefits to support your health and wellness as well as your personal and financial well-being. We also provide employee programs designed to enhance your professional growth and development, while ensuring you feel valued, inspired and appreciated at work. Whatever your area of expertise, at KDP you can be a part of a team that's proud of its brands, partnerships, innovation and growth. Will you join us? Keurig Dr Pepper is an equal opportunity employer and recruits qualified applicants and advances in employment its employees without regard to race, color, religion, gender, sexual orientation, gender identity, gender expression, age, disability or association with a person with a disability, medical condition, genetic information, ethnic or national origin, marital status, veteran status, or any other status protected by law.

CDL Program Director

Reporting to the Director of Quality Assurance/Regional Program Director, the CDL Program Director is responsible for providing leadership for the CDL Program. The CDL Program Director provides subject matter expertise and actively participates in curriculum development, revision, and implementation process. As the subject matter expert in a particular program, the CDL Program Director provides product knowledge training to the Account management group, utilizing materials generated via the centralized curriculum development process. This position is responsive to the Account management staff when asked to engage with potential students and actively participates in new student orientation. The CDL Program Director is responsible for hiring, assigning, orienting, developing, evaluating, and recognizing Driver Trainers within the program(s) of study. The CDL Program Director will convene meetings with faculty on a regular basis. The CDL Program Director is also responsible for monitoring and supporting the student population within his/her assigned responsibility. The CDL Program Director plays an active role in the student advising process, including advising students during the provisional period, meeting with students who initiate a complaint, advising students who have career-oriented questions, and consulting with students whose engagement and/or academic progress is in question. The CDL Program Director analyzes student population data, working with faculty and staff to identify students who may be at risk, and contacting students to identify barriers to success and to provide support and information concerning student services. Finally, the CDL Program Director is responsible for continuous improvement of the program. Actively engaged in the development and maintenance of the campus effectiveness plan, the CDL Program Director collects data for purposes of analyzing program performance.

Key Responsibilities

I. Provides Services to Students

• Supplements Driver Trainer advising for students receiving failing assessments.
• Provides academic advising/counseling as needed to students. Provides referrals to outside resources when counseling needs go beyond the scope of the school. Provides or arranges for student tutoring when needed.
• Leads student retention initiatives for students in the program who experience barriers to success.
• Maintains regular contact with all students within the program area and responds to their questions and/or concerns in a timely manner. Posts office hours for students.
• Refers students to appropriate staff for non-academic problem resolution.
• Contacts students who miss days from class or whose absence during the week results in more than four absences during the course.
• Maintains records of interactions and correspondence with students (i.e. phone calls, emails, mail).
• Monitors contact, and results of contact, from Driver Trainers to students in assigned program area(s). Makes calls weekly to students who (a) were not called or could not be reached; (b) did not return as promised; or (c) did not offer plans to return by a specific date. Offers appropriate academic advice and demonstrates genuine interest in students.
• Identifies students needing tutoring.

II. Oversees Status of Quality of Curriculum, Instructional Materials, Equipment, and Facilities

• Serves as a subject matter expert regarding academic curriculum for program area.
• Actively provides feedback in the curriculum development/revision process led by the Home Office Executive team.
• Provides implementation of new and revised curriculum.
• Provides weekly recaps of cohort performance.

III. Oversees Faculty Performance and Development

• Orients, monitors, supervises, mentors, and assists new Driver Trainers when assigned.
• Provides leadership and supports all staff and supervises their instructional and program needs.
• Attends weekly day and evening faculty meetings. Meeting topics may include improvement of course offerings, methods of instructional delivery, selection of texts, and such other purposes which serve to improve the quality of the instructional program.
• Provides information to all departments as trends and changes in program specialty areas occur.
• Attends faculty meetings and in-service programs. Maintains a record of professional development activities.
• Maintains current personal knowledge of federal and state institutional regulations, and accreditation standards related to program area.
• Participates in preparation of government and accreditation reports and ensures their timely submission and accuracy.
• Assists the Director of Quality Assurance/Regional Program Director in evaluating data collected from student questionnaires and conducts faculty conferences when necessary to discuss the results and provides recommendations for improvement.
• Collaborates with peers and associates to ensure coordination of interdepartmental activities.
• Performs all duties of a full-time Driver Trainer.

Experience and Education Required

• High school diploma or GED.
• CDL License
• 2 years on the road driving experience with CDL.
• 5 years of industry experience in the field of instruction.
• 2 years of experience in a management or supervisory role.
• Knowledge regarding faculty development, including requirements, delivery methods, and reporting.
• Ability to show sensitivity to the needs and requirements of adult learners.
• Knowledge of industry standards and requirements within the field of instruction.
• Knowledge of and ability to facilitate learning on course content within the field of instruction.
• Superior verbal and written communication skills.
• Interpersonal relationship skills necessary for positive interactions with students, alumni, faculty, and employers.
• Excellent creative and problem solving skills in dealing with students, alumni, employers, faculty, and staff.
• Excellent presentation skills and ability to present ideas effectively to individuals or groups in a formal setting.
• Management skills in planning, organizing, controlling and evaluating programs and policies in a dynamic and changing environment.
• Knowledge of the federal FMCSA and state Department of Motor Vehicle standards.

Experience and Education Preferred

• Associate's Degree or higher, documented specialized competency within the field of instruction, or equivalent work experience in the field of instruction.
• 5 years of experience in academic instruction in a post-secondary environment.
• 10 years of experience in the field of instruction.
• Working knowledge of federal/state government education regulations.
• 3 years of experience in a management or supervisory role.
• Previous experience as an academic program director.
• Experience in student guidance, or related fields.
• Working knowledge of federal/state government regulations.

Physical Demands

• Mobility & Balance: Ability to frequently climb in/out of the cab, bend, squat, kneel, twist and reach to perform pre/post-trip inspections and navigate tight spaces.
• Strength: Ability to crank trailer landing gear (often 100+ lbs), handle training and safety equipment, and potentially assist with loading/unloading (if applicable).
• Endurance: Ability to sustain physical activity and be alert during extending driving and instructional periods, including exposure to varying weather conditions such as heat, cold, wind, rain, ice or snow.
• Sensory Acuity and Overall Health: Must possess and maintain a valid DOT Medical Examiner's Certificate and meet DOT physical qualifications required to hold a CDL, with or without reasonable accommodations, as required by Federal regulations.

Specific Tasks & Considerations:

• Demonstrating Skills: Physically showing students how to couple/uncouple trailers, perform inspections, and maneuver the large vehicle.
• Environmental Exposure: Working outdoors in various conditions including extreme heat, cold, rain, or snow while training.

Work Environment

Work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is usually not exposed to weather conditions. The noise level in the work environment is usually moderate.

Note

This is not necessarily an exhaustive list of all responsibilities, skills, duties, or requirements associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or require that other or different tasks be performed when circumstances change.

I have read and understand the above job description. I further understand that this is not an all-inclusive list and does not constitute a contract. My employment remains at will as with all employees of Ancora Education.