Pharmacy Technician
Provide world class customer service to enrich lives by treating our customers/employees in a fair and ethical manner, providing a safe, clean, inclusive environment, being a responsible member of the community, providing the right products, services, and care at the right time with fair and accurate pricing. Provide direct patient intervention by providing health and wellness services and experiences relevant to the patient as allowable by and consistent with state and federal laws. Role model and demonstrate the company's guiding principles and core values.
Support company health and wellness initiatives
Understand and adhere to Health Insurance Portability and Accountability Act (HIPAA) regulations and the company's policies regarding the same
Must be willing and able to adequately perform all essential job functions and tasks of a Pharmacy Technician
Maintain a current national and/or state registration, certification, or license depending on state requirements
Assist pharmacist in all responsibilities except those that require a pharmacist's professional judgement
Provide a stellar customer experience while accurately and efficiently completing all steps of reception, data entry, adjudication, and product dispensing
Support the continued coaching and training of clerks and/or technicians
Perform post fill audits to verify prescription information matches computer records
Support non-dispensing services using various platforms, resources, and applications
Complete the all aspects of CLIA-waived screenings consistent with state and federal law as well as company polices
Provide any additional health and wellness services allowed by state and other regulatory bodies
Comply with and reinforce all sanitation and safety regulations/guidelines/procedures and programs according to company, local, state, and federal health code regulations; identify unsafe conditions and notify store management
Comply with local, state and federal regulations; report all illegal activity, including robbery, theft or fraud
Must be able to perform the essential functions of this position with or without reasonable accommodation
Puts the Customer First - Anticipates customer needs, champions for the customer, acts with customers in mind, exceeds customers' expectations, gains customers' trust and respect.
Communicates effectively and candidly - Communicates clearly and directly, approachable, relates well to others, engages people and helps them understand change, provides and seeks feedback, articulates clearly, actively listens.
Achieves results through teamwork - Is open to diverse ideas, works inclusively and collaboratively, holds self and others accountable, involves others to accomplish individual and team goals.
Leads through positive influence - Demonstrates strong character; builds partnerships; models a conscious balance between work and personal life; takes personal responsibility for own development; role models leadership qualities such as motivation, inspiration, passion and trust.
Coaches and develops others - Develops and cares about associates, builds effective teams, helps people be their best, values and manages diversity, provides candid and constructive feedback.
Leads change and innovation - Challenges the status quo, embraces technology, puts forward creative ideas, champions and implements process improvements, gathers the ideas of others, demonstrates good judgment about which ideas will work.
Executes with excellence - Is action oriented, drives for results, sets clear expectations and milestones, reviews progress, acts decisively, solves problems, can be counted on to consistently meet or exceed goals.
Provides clear and strategic direction - Plans and organizes well, sets a clear and simple course of action, stays focused on the most important priorities, can visualize and plan, understands the industry and marketplace.
Safety Awareness - Identifying and correcting conditions that affect employee safety, upholding safety standards.
As a Harris Teeter associate, the "Five Es" are used as a framework to guide and promote the qualities or behaviors expected of an associate on a team.
Engaged: Actively connected to the team, the organization, and their own role. Regularly contributes ideas in team meetings. Shows genuine interest in learning about team members' roles and strengths. Participates in discussions, volunteers for tasks, and shows genuine interest in outcomes
Energized: Demonstrates passion, enthusiasm, and a drive for results. Tackles new challenges with curiosity instead of hesitation. Recognizes others' accomplishments and celebrates team wins. Volunteers to help during high-demand periods or on stretch projects. Approaches tasks with a can-do attitude and helps uplift teammates during challenging times.
Effective: Consistently produces high-quality work and achieves results through competence, focus, and productivity. Delivers projects on or ahead of schedule with minimal errors. Communicates clearly. Anticipates potential issues and proactively addresses them. Sets measurable goals and tracks progress. Meets deadlines, produces high-quality work, and continuously looks for ways to improve performance
Empowered: Takes initiative, feels confident and trusted to make informed decisions, and takes initiative. Asks for clarification when needed but does not wait to be told what to do. Mentors or supports new team members. Represents the team or department in cross-functional projects.
Enabled: Equips themselves with the resources to succeed. Access tools when necessary. Participates in training sessions or professional development programs. Seeks and applies feedback to improve performance. Has regular check-ins with their manager or mentor for guidance. Builds a network of go-to peers and leaders for problem-solving.
Must be 18 years of age
High school diploma or equivalent
Ability to handle highly confidential information
Completion of national registration, certification or licensure
Equivalent experience of a pharmacy technician
Previous comparable experience
Pharmacy Lead Certified Technician
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations will be provided, in accordance with applicable laws, to enable qualified individuals with disabilities to perform the essential functions of the position.
Physical demands include, but are not limited to, high aptitude for standing and walking endurance, sitting while driving to various stores, lifting and carrying up to 50 pounds, pushing and pulling climbing ladders of various types, bending, squatting, and kneeling, and working in different temperatures inside and outside the store.
DiversityX
