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PMO Analyst

DCCA is a veteran-owned IT business specializing in providing innovative solutions to a variety of government agencies and commercial enterprises since 1982. DCCA is proud to offer career growth opportunities and a competitive compensation and benefits package. Visit our website at www.dcca.com.

PMO Analyst Candidate must have a TS/SCI.

For over 40 years, DCCA has provided a broad range of IT services to government agencies and commercial enterprises, helping them to feel confident in their IT infrastructure. With DCCA, these organizations can be confident in the flexibility and skill of their IT partners, allowing them to upgrade their technology quickly and efficiently. Better yet, thanks to DCCA's successful track record, clients can rest assured knowing DCCA can tackle any problem with ease, allowing them to focus on the work that matters. Internally, DCCA prides itself on a culture built on integrity and inclusivity, allowing its employees to build lasting skills and relationships. As a veteran owned business, DCCA knows the importance of recruiting employees with a wide range of backgrounds, allowing for every problem to be approached by a diverse array of perspectives. Join us and be part of a team that has a people first mentality and a dedication to excellence.

PMO-A personnel operate as de facto deputy Program Managers and are critical to mission execution, particularly in environments with limited government staffing. The most effective individuals bring prior experience as program or project managers, demonstrate strong ownership and initiative, and proactively drive efforts forward with minimal oversight. Success in this role requires a forward-leaning mindset, the ability to think creatively, and the confidence to provide actionable recommendations to strengthen program outcomes. While technical expertise is valuable, the primary differentiator is a proactive, solutions-oriented attitude combined with strong organizational and communication skills.

Key tasks:

• Experience with tracking, monitoring and updating status of program deliverables
• Experience with application of processes to ensure data currency, validity, and relevance
• Experience maintaining library of PMO documents, build a repository of project templates for both technical and management to support the Project Managers
• Experience supporting project, program and portfolio-level business process analysis, mapping, improvements, reporting, market research and internal outreach and communications
• Experience translating business processes into workflows and dashboards
• Experience updating and keeping current organizational IT lifecycle documentation and supporting materials pertaining to both Waterfall and Agile software development methodologies
• Engage in defining, developing and keeping current engineering (SDLC) and architecture artifacts and standard; providing oversight of Enterprise SDLC reviews, including change management to ensure compliance with standards and required guidance

Required Education / Certifications:

• Entry-Level/ Developmental: High School Diploma + 6 years of experience, Associates Degree + 4 years of experience, Bachelors Degree + 2 years of experience, Masters Degree + 0 years of experience
• Full Performance / Journeyman: High School Diploma + 8 years of experience, Associates Degree + 6 years of experience, Bachelors Degree + 4 years of experience, Masters Degree + 2 years of experience
• Senior: High School Diploma + 10 years of experience, Associates Degree + 8 years of experience, Bachelors Degree + 6 years of experience, Masters Degree + 4 years of experience, PhD + 2 years of experience
• Expert/ Master: High School Diploma + 12 years of experience, Associates Degree + 10 years of experience, Bachelors Degree + 8 years of experience, Masters Degree + 6 years of experience, PhD + 4 years of experience

The proposed salary range for this position in Maryland is 53,000 to 270,000. Final salary will be determined based on various factors. Our comprehensive benefit offerings include healthcare, retirement plan, paid disability and life insurance programs, employee assistance program, paid and unpaid leave programs, education assistance, and wellness initiatives. At DCCA, we believe the key to providing our clients with unrivaled services starts with retaining top talent, something we're able to do through our consistent commitment to building culture and comprehensive benefits. Competitive Compensation: While salary at DCCA is determined by various factors, we are committed to making sure our salaries reflect the skill and expertise of our employees. In addition, each year we perform an annual salary review ensuring pay is equitable across both the company and industry at large. Growth Opportunities: DCCA makes it a priority to help you grow and support your career advancement. From upskilling programs to recertification support, to professional development opportunities, we're here to help you grow your career and create lasting relationships. Emphasis on Inclusivity: DCCA's culture emphasizes respect, equity, and opportunity and is supported by an array of business resource groups and other opportunities for connection. Empowering Health: DCCA's benefits which encompass healthcare, paid time off, and flexible 401(k) options encourage you to live a healthy and fulfilling life, both in and outside of work. Learn more about our total benefits package on our Benefits page.

Mission Focused Work: From the defense industry to health IT management, DCCA allows you to work on innovative projects whose outcomes improve people's lives and solve today's IT problems. Equal Opportunity Employer including Disability/Vets group id: 10116740

Care Manager Registered Nurse

At Hopscotch Primary Care, we believe great healthcare should be accessible to all people across all communities. Today, almost 20% of Americans live in a rural community, yet only 11% of physicians practice in those same communities. We are on a mission to transform healthcare in rural America. We provide high-quality primary care tailored to meet the needs of our patients through our robust care model and comprehensive care team, delivering care in our clinics, and across settings, and wrapping resources around the patients who need them most.

Our patients and the care teams who serve them sit at the center of everything we do at Hopscotch. Hopscotch Primary Care takes a team approach to serve patient needs and provide the best care possible. Our goal is to provide the care each of us would want for ourselves or for our family members, in the right setting, and at the right time.

Today, we are serving thousands of patients in our value-based care model and the number is growing every day. If you want to bring your experience, skill and passion to make a lasting impact in healthcare, we'd like to meet you.

About the Role

At Hopscotch Primary Care, we take a team approach to serve patient needs and provide the best care possible. Our goal is to provide the care each of us would want for ourselves or for our family members, in the right setting and at the right time. The Hopscotch Care Team is responsible for delivering high-touch, high-quality care to patients, including coordination of care across different physicians and within the healthcare system.

As a Care Manager Registered Nurse, you will play an important role in the care for our patients by achieving positive patient outcomes and by managing quality of care across the continuum of care. This professional will partner across the care team to develop effective plans of care and achieve high levels of communication and coordination for care planning and care delivery. Establishing strong and trusted relationships across the care team and with patients, their families and caregivers, other providers outside Hopscotch and those within the community will be critical to enabling success.

This role is based in Hudson, NC.

What You'll Do

Specific responsibilities for this role include but are not limited to:

• Manage end-to-end case management services to a defined panel of risk-stratified patients:
  • Relationship Development and Navigation of Healthcare Ecosystem:
    • Establish and maintain trust and strong relationships across care team, patient/family/caregiver and broader provider and community ecosystem to enable full spectrum care management
    • Build relationships across provider community and leverages data/team insights to refer care to preferred providers
    • Manage and plan for transitions of care, discharge and post discharge follow-up for patients transitioning to/from a hospital, ED, or SNF
  • Care Coordination, Planning and Collaboration:
    • Collaborate with clinical staff in the development and execution of the plan of care and achievement of goals. Report variations to the care team and take actions as appropriate.
    • Coordinate the integration of social services/case management functions in the pre-acute, ER, acute and post-acute setting. Coordinate the patient care, discharge and home planning processes with hospital case management departments, and other healthcare facilities
    • Communicate proactively with patient/family, care team and provider partners around needs, updates and actions required to enable patient care and outcomes
    • Address advanced care planning including treatment goals and advanced directives
  • Patient Support and Advocacy:
    • Actively advocate for the patient and serve as a resource for the family to maximize their ability to make informed, timely decisions and to enable patient outcomes
    • Provide family education, identify post-hospital needs and coordinate planning to ensure needs are met
• Support best practices and protocols for care management and demonstrate commitment to clinical excellence, quality and compliance:
  • Direct and participate in the development and implementation of patient care policies and protocols to provide advice and guidance in handling unusual cases or patient needs
  • Support training and education around care management and related topics, including the development of new resources to support best practices and processes
  • Investigate and report adverse occurrences, and perform staff education related to resource utilization, discharge planning and psychosocial aspects of healthcare delivery
  • Adhere to Hopscotch Code of Conduct and proactively live the Hopscotch values

About You

You would be a great fit for this position if you have:

• An associate's degree in Nursing (required)
• A Bachelor of Science Degree in Nursing (BSN) or an RN with a bachelor's degree in a related clinical field (preferred)
• A minimum of 2 years of clinical work experience
• A valid, active Registered Nurse (RN) license in State of employment
• A minimum of 1 year of utilization review or case management (required)
• Certification in Case Management (preferred)
• Experience utilizing electronic medical record systems and proficiency with technology
• Knowledge of the healthcare system, including community health services, social support services and providers (specialists and hospital systems)
• Knowledge of regulatory requirements, including Medicare, Medicaid, FDA, DOT, OSHA, state requirements, health care accreditation, and professional standards of practice (preferred)
• Ability to travel locally and regionally, as needed
• US work authorization

Additional skills and capabilities required:

• Strong interpersonal and communication skills, verbal and written
• High emotional intelligence and strong collaboration skills working with diverse groups
• Skill with motivational interviewing, behavior change, health promotion, and coaching
• High attention to detail, organization, coordination and planning skills
• Solid problem solving and critical thinking skills
• A proven ability to learn complex topics quickly and put knowledge into action

From a cultural perspective, you:

• Create a culture of excellence, by bringing your best and encouraging the same from those around you
• Put service to patients first and encourage the same of those around you
• Take ownership and accountability for your work and for delivering results for patients
• Assume the best in others and bring solutions to challenges with a focus on moving forward together
• Show an active commitment to the team by collaborating and communicating proactively
• Demonstrate a dedication to continuous improvement, in clinical and cultural settings

At Hopscotch Primary Care, we embrace diversity, invest in a culture of inclusion and positivity and encourage all to apply to join our team. You will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

Program Manager

Clearance: Secret

We are seeking a highly organized and experienced Program Manager to oversee the planning, implementation, and tracking of multiple projects within our organization. The successful candidate will be responsible for ensuring that all projects are completed on time, within budget, and to the satisfaction of stakeholders.

1. Develop and maintain detailed project plans RFP, including timelines, budgets, and resource allocation
2. Coordinate project activities across multiple teams and departments
3. Monitor project progress and make adjustments as necessary to ensure successful completion
4. Identify and manage project risks and issues
5. Communicate project status and updates to stakeholders and senior management
6. Ensure that all project deliverables meet quality standards
7. Manage project budgets and ensure that projects are completed within budget constraints
8. Provide leadership and guidance to project team members

• Bachelor's degree in a related field
• 15+ years of experience in project management
• Experience managing multiple projects simultaneously
• Strong leadership and communication skills
• Excellent organizational and time management skills
• Ability to work well under pressure and meet tight deadlines
• Experience with project management software and tools

Director of Finance & Accounting

This role is ideal for a hands-on finance leader who wants the autonomy to build a U.S. finance function while serving as a direct strategic partner to executive leadership. You'll have broad exposure across accounting, treasury, investments, and cross-border operations.

Salary: $150,000-200,000 + bonus up to 100% Coconut Grove, FL Fully in office

Why This Opportunity Stands Out:

• Build and shape the U.S. finance function with full ownership of its processes, controls, systems, and reporting.
• Work directly with the CEO as the senior finance partner for the U.S. business.
• Gain visibility across real estate, private equity, investments, transactions, and entity structuring.
• Lead a meaningful cross-border finance transition in partnership with an established UK finance team.
• Create a resilient, self-sufficient U.S. operation rather than simply maintaining existing processes.
• Operate with a high degree of autonomy while benefiting from external accounting, tax, legal, and advisory support.
• Influence the selection and implementation of financial systems and tools.
• Expand your scope across technical accounting, budgeting, treasury, banking, compliance, and executive decision support.
• Join an international organization with operations across the U.S., UK, and Europe.
• Establish a highly visible finance platform designed to support the continued development of the U.S. business.

Key Responsibilities for the Director of Finance & Accounting:

• Own accounting, reporting, budgeting, forecasting, controls, and financial operations for all U.S. entities.
• Prepare financial statements and management reporting in accordance with U.S. GAAP.
• Build and document scalable U.S. finance processes, policies, systems, and internal controls.
• Manage cash flow, liquidity, treasury activity, banking relationships, and investment account reporting.
• Direct external accounting firms, auditors, CPAs, tax advisors, and other financial service providers.
• Advise the CEO on financial analysis, investments, transactions, due diligence, and entity structuring.

Qualifications for the Director of Finance & Accounting:

• Bachelor's degree in Accounting, Finance, or a related field.
• Seven or more years of progressive accounting experience with end-to-end ownership of accounting and reporting.
• Strong knowledge of U.S. GAAP, multi-entity reporting, and finance function development.
• Experience collaborating with international finance teams and supporting group consolidation.

Health Center Lead III

Marathon Health is a leading advanced primary care provider, partnering with employer and union plan sponsors to improve health for millions of Americans. With nationwide onsite, nearsite, and network health centers, and virtual primary care, Marathon delivers a value-based model that enhances the healthcare experience for members and providers, while driving meaningful cost savings for plan sponsors. Marathon is proud to be certified as a Great Place to Work, reflecting the company's commitment to building an inclusive, high-trust culture where all employees can thrive.

The Health Center Lead III will lead the delivery of high-quality, patient-centered primary care services while managing the daily operations of a Health Center. This dual-function role blends clinical insight with operational oversight to ensure seamless care delivery and strong functioning Health Centers.

This role will oversee day-to-day operations of assigned health centers, including workflows, staffing, scheduling, and compliance. This role will also collaborate with internal stakeholders such as the Director of Operations, Market Medical Director, and others to strategically align care delivery with organizational goals and have a deep involvement in clinical operations, patient experience and team support. As a senior-level Health Center Lead, will serve as a peer coach and lead special projects.

This position requires a consistent on-site presence to support staff, monitor operations, and ensure delivery of high-quality care and requires regular travel to assigned health centers.

Health Center Hours (Main Office)

Mon, Tues & Thurs: 8am-6:00pm

Wednesdays: 8am-4:00pm

Fridays: 8am-12 noon

Essential Duties & Responsibilities

Clinical Care75%

• Provide primary and preventive care to an eligible patient population, including comprehensive evaluations and care planning.
• Manage chronic conditions through ongoing, collaborative care.
• Ensure a positive patient experience reflected in satisfaction metrics (e.g., NPS scores).

Health Center Operations 25%

Health Center Operations and Scheduling

• Frozen time, visits per hour (VPH), utilization, same/next day availability, missing slips, daily logs, service recovery
• Oversee daily operations of the clinic, including patient flow, scheduling, inventory, and regulatory compliance.
• Coordinate with internal support teams to address IT, technical, facility, or supply issues.
• Lead quality reviews and maintain alignment with all applicable standards and certifications.
• Oversee teammate scheduling and coverage to ensure adequate staffing as they arise related to PTO and leave requests
• Support health center go-live readiness by being on-site during opening, directing clinical support staff, ensuring completion of clinical operations such as QC testing, documentation, and staff competencies, and collaborating with PMO and internal teams to resolve setup needs, maintain readiness, and deliver a seamless first day of patient care.
• Ensure huddles are done on a daily basis

People Leadership and Team Culture

• Turnover, Standout adoption, Pulse survey completion
• Teammate Payroll: Approve timesheets, approve PTO
• Teammate Engagement: Build a positive, high-performing culture aligned with Marathon Health's values by utilizing StandOut, EP, and recognition and coaching tools provided to support teammate engagement and development.
• Teammate Relations: Support a positive, respectful, and productive work environment by addressing teammate concerns, resolving conflicts, ensuring fair treatment, and promoting strong communication between teammates and leaders.
• Teammate Onboarding/Recruiting: Leads the recruitment and selection of teammates in partnership with operations leadership. Position requisition, onboards, trains and supports new teammates and ensures new hires are set up for success.
• Communication: Primary point of communication for distribution of information to clinical support staff. Coordinate daily communication of meetings and ensure that all teammates are informed of important company updates and are well equipped with information in a timely manner.

Performance, Engagement & Events

• Drive awareness and achievement of clinical KPIs (e.g., P3, performance guarantees).
• Serve as the health center's lead coordinator for client events such as biometric screenings, health fairs, and wellness outreach.
• Partner with the team on patient engagement strategies to improve participation and outcomes.

Qualifications

4+ years of prior experience in a direct healthcare setting delivering excellent service to clients, patients, and providers and teammates. Experience in a direct healthcare setting or professional role with an active certification such as CMA/LPN/LVN, other healthcare specialization.

Desired Attributes

• Excellent written and oral communications skills. Ability to communicate with clients, patients, business leaders and professionals.
• Exceptional customer service skills and ability to promote teamwork. Ability to build and maintain trusting relationships by approaching all work with integrity and commitment.
• Excellent time management skills and ability to multi-task, prioritize work, execute a plan, and meet deadlines.
• Flexibility and adaptive skills with the ability to effectively manage competing priorities in a constantly evolving workplace in a fast-paced environment.

Pay Range: $75,000 - $95,000/yr

The actual offer may vary dependent upon geographic location and the candidate's years of experience and/or skill level.

We are accepting applications for this position until a candidate has been selected. To apply to this position and learn more about open jobs at Marathon Health, visit our careers page.

Pathology Assistant

We are seeking a dedicated Pathology Assistant to support pathologists in diagnosing diseases by conducting laboratory tests on tissues, organs, and fluids. This role is crucial in providing accurate diagnostic insights that guide patient care decisions.

Key Responsibilities:

• Prepare tissue samples for examination by pathologists.
• Assist in conducting laboratory tests on body fluids, tissues, or organs to diagnose diseases.
• Operate laboratory equipment such as microscopes and automated analyzers with precision.
• Ensure proper documentation of test results and maintain accurate records in compliance with regulations.
• Collaborate with medical staff to provide timely diagnostic information for patient care planning.

Work Environment:

• Work primarily in medical laboratories within hospitals or diagnostic facilities.
• The role requires attention to detail in a fast-paced environment with strict safety protocols.

Benefits:

• Competitive salary based on experience and qualifications.
• A comprehensive benefits package including health insurance and retirement savings plans.
• Opportunities for professional development through training programs and certifications.

Equal Opportunity Employer:

We value diversity in our team and are committed to creating an inclusive environment where all employees can thrive professionally.

*This information is based on the Bureau of Labor Statistics (BLS). Actual job responsibilities may vary by location.

Post Ranch Inn Reservations Agent

Are you inspired by nature, meaningful hospitality, and creating exceptional guest experiences? At Post Ranch Inn, we believe the employee experience is just as important as the guest experience. This is more than a job it's an opportunity to grow your career in one of the most breathtaking settings in the world.

We are seeking a Full-Time Reservations Agent to join our Reservations team and deliver personalized, world-class service to guests from around the globe. This role is ideal for someone who is detail-oriented, guest-focused, and passionate about luxury hospitality.

This is a full-time position working 45 days per week based out of our Big Sur or Carmel office locations. Compensation range is $19.50$22.00 per hour, plus incentive opportunities.

Essential Duties & Responsibilities

• Provide prompt, courteous, and professional service to guests via phone and email
• Assist guests with room reservations, availability inquiries, modifications, cancellations, and special requests
• Thoroughly describe accommodations, amenities, dining experiences, resort services, and special packages
• Efficiently coordinate and confirm guest arrangements with accuracy and attention to detail
• Maintain clear and professional communication using proper grammar and hospitality standards
• Process reservation requests, guest correspondence, and follow-up tasks in a timely manner
• Maintain confidentiality and discretion regarding all guest and company information
• Develop and maintain knowledge of resort facilities, room types, rates, promotions, and departmental procedures
• Utilize the property management system and reservation platforms efficiently and accurately
• Support collaboration between Reservations, Front Desk, PBX, and other resort departments
• Perform additional duties and special projects as assigned by the Reservations Manager

What We're Looking For

• Exceptional customer service and communication skills
• Strong organizational skills and attention to detail
• Ability to multitask and remain composed in a fast-paced hospitality environment
• Professional demeanor with a warm and welcoming approach to guest interactions
• Ability to work independently while contributing positively to a collaborative team environment
• Strong problem-solving skills and sound judgment

Qualifications & Technical Skills

• High school diploma or equivalent required
• Minimum of 2 years of experience in reservations, hospitality, or guest service preferred
• Previous luxury or boutique hospitality experience preferred
• Experience using hotel property management systems and reservation software preferred
• Intermediate computer and typing skills required
• General understanding of Front Desk and PBX operations preferred
• Basic math and administrative skills required
• Ability to speak, read, write, and understand English fluently

Work Environment & Schedule

• On-site position located in Big Sur or Carmel, California
• Full-time schedule working 45 days per week
• Flexible availability required, including evenings, weekends, and holidays
• Ability to sit for extended periods while working on the computer and phone
• Ability to perform repetitive hand and wrist movements including typing and phone usage
• Ability to lift up to 25 pounds and push/pull up to 50 pounds when necessary
• Ability to bend, reach, stretch, stoop, squat, and move throughout the work environment as needed
• Ability to perform the essential functions of the position with or without reasonable accommodation

What You'll Gain

Unmatched Work Environment Ocean views, natural surroundings, and a setting that promotes balance and well-being.

Career Growth Experience working at a world-renowned luxury resort with opportunities for professional development and advancement.

Collaborative Culture A supportive and close-knit team environment built on respect, teamwork, and excellence.

Meaningful Work Help create memorable experiences for guests visiting from around the world.

Commute Support Applicants may qualify for commute earnings support, where applicable.

Compensation, Benefits & Perks

At Post Ranch Inn, we believe in supporting our employees both professionally and personally. Team members enjoy a comprehensive benefits package designed to promote wellness, work-life balance, and long-term growth.

• Competitive pay: $19.50$22.00 per hour plus incentive opportunities
• Medical, dental, and vision insurance
• Paid vacation and sick time
• Bereavement leave
• 401(k) with employer matching
• Employee discounts across the property
• Exclusive Guest Experience Stays to enjoy the property as our guests do
• Discounted rates at sister property Cavallo Point Lodge
• Opportunities for employee housing or commute support, where applicable

About Post Ranch Inn

Post Ranch Inn is an internationally acclaimed luxury resort consistently recognized among the world's premier travel destinations. Perched along the dramatic cliffs of the Big Sur coastline, the property offers breathtaking ocean views, intimate guest accommodations, award-winning dining, and wellness experiences designed to reflect the beauty and spirit of California's Central Coast.

With a commitment to sustainability, personalized hospitality, and exceptional service, Post Ranch Inn creates unforgettable experiences for guests from around the world. Employees are an essential part of that experience and are encouraged to grow professionally while contributing to a culture built on wellness, respect, and excellence.

Job Opportunity At Montage Medical Group

Montage Medical Group (MMG), a subsidiary of the Montage Health system, operates as a licensed community clinic following California Department of Public Health Title 22 statutes. MMG launched in 2009 with a clinic in Carmel and now serves Monterey County through several clinics located in Carmel, Marina and Monterey. MMG is a non-profit public service physician group with over 60 healthcare providers, seeing approximately 125,000 patient visits annually. We believe the primary motivators for healthcare workers are a deeply held yearning to make a difference, to find meaning in all life experiences good and bad an innate human need to be engaged with honorable and talented people doing important work so that, in the end, they could say, "I made a difference in people's lives."

Montage Medical Group operates multiple locations across the Monterey Peninsula. This role may be based at any of our clinic sites, including Monterey, Carmel, and Marina.

Summary

Under the direct supervision of the Practice Manager, greet patients, answer phones, schedule appointments, check-in and discharge patients, collect copays and payments, and perform various clerical duties.

Essential Duties And Responsibilities

• Greet and check-in patients, using the physician practice management software for scheduling, billing and collection.
• Obtain patient demographic and other information; accurately enter into electronic medical record and practice management system.
• Verify demographic and insurance information for all patients.
• Assist medical and clinic staff with urgent patient needs.
• Explain payment policies and expedite rooming patients in exam rooms and treatment areas.
• Collect patient co-pays, deductibles and payment for services, strictly following the medical group's payment policies.
• Enter correct and accurate information into the electronic medical record and practice management system.
• Schedule patients appropriately following scheduling guidelines.
• Answer phones quickly (by second ring) and courteously, using approved telephone techniques and etiquette.
• Telephone skills must be exceptional
• Other duties detailed in attached job description.

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

High school diploma or general education degree ("GED"); and at least three months (preferably six months) related experience ( e.g ., health care setting, customer service, etc .) and/or training; or equivalent combination of education and experience. Experience with medical terminology ( e.g., CPT and ICD9 codes) and understanding of medical insurance process preferred and extremely helpful. Must understand or quickly learn about the differences between and among self-pay patients, insurance patients, Medicare patients, TriCare patients, workers' compensation patients, and occupational medicine patients.

Must respond courteously, sympathetically and maturely to patient needs. Must be neat and professional in appearance. Detail oriented and well organized. Computer literate ( i.e ., be familiar with a PC and basic software, such as Microsoft Windows, Microsoft Word, etc.) Bilingual may be required . Must be able to work under pressure and in stressful situations and must be able to work quickly when business conditions warrant.