IT Director
Supervises the IT department and ensures the department runs smoothly and supports the companys IT needs. The IT department works across a broad range of technologies and liaises across multiple areas of the business to support incidents, problems, and requests. Responsible for answering IT requests via phone, email, live chat, or instant message and explaining solutions in technical and nontechnical terms.
Oversees IT department and all technologies/functions the IT department supports
Hires, trains, and supervises IT support staff
Leads development and implementation processes for the organizations IT systems and department
Develops and implements business continuity protocols to minimize disruption to business operations in the event of emergency situations or data loss.
Establishes efficiency and efficacy standards, providing recommendations for improvement of IT infrastructure.
Establishes IT policies and systems to support the implementation of strategies set up by upper management.
Oversees security of systems, networks, and enterprise information.
Analyzes the business requirements of all departments to determine their technology needs
Inspects the use of technological equipment and software to ensure functionality and efficiency
Sets up new users in company technology systems
Maintain installed tablets, networks, telephone systems, and peripherals with routine maintenance
Ensures company property is properly accounted
Develops and maintains relationships with external IT vendors and service providers
Facilitates IT security audits or investigations
Fields questions from users regarding company technology systems
Create, maintain, and distribute reports of progress to senior leadership.
Performs other duties as required.
Excellent customer service in face-to-face, telephone, or electronic interaction with employees
Outstanding organizational skills.
Ability to adapt to the needs of the organization and employees.
Must have excellent time management skills and ability to meet required deadlines.
Sound understanding of computer systems (hardware/software), network, etc.
Ability to prioritize tasks and delegate as needed.
Excellent verbal and written communication skills.
Proficient with Microsoft Office Suite.
Preferred experience with HRIS platform UKG/UltiPro.
Prolonged periods of sitting at a desk and working on a computer.
Must be able to lift 10 pounds occasionally as needed.
The ProHealth group of companies are a group of fast-growing, family-owned post-acute healthcare providers. We are equal opportunity employers. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, pregnancy, marital status, national origin, citizenship status, disability, military status, sexual orientation, genetic predisposition or carrier status or any other legally protected characteristic.