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Server Position

At Main Event, our servers serve up great food, drinks and FUN for all guests! As a server, you are relentless in providing our guests with exceptional and timely service. You know the menu inside and out and can make great suggestions. You're also dedicated to delivering the highest standards in safety and sanitation.

What Will You Be Doing Daily?

• Upholding our cleanliness and safety standards (we take this seriously!)
• Welcoming and greeting all guests, all while being an ambassador of FUN!
• Recommending menu items and ensuring order accuracy
• Delivering food and drinks in a timely manner and anticipating guest's needs
• Creating memorable experiences by providing exceptional service (you rock at creating a good time!)
• Adhering to local and state alcohol laws, procedures and policies
• Processing payment transactions and welcoming our guests back
• Maintaining a clean and safe section; completing side duties

Position Requirements

• Prior food and beverage or retail experience a plus, but not required
• Guest focused mindset (we heart our guests!)
• Teamwork is a must (teamwork makes the dream work!)
• State-required serving age (varies by state); alcohol certification, as required
• Can effectively communicate with management, team members, and guests
• Availability to work days, nights and/or weekends

Perks And Benefits

Main event team members are expected to give their best on the job - so we do our part in making sure we give you what you need to stay motivated, valued and embrace living your best life!

• Awesome culture that's inclusive, rewarding and FUN!
• 50% off food, beverages, activities and unlimited game play!
• Tuition reimbursement program (yes please!)
• We help others grow! (internal promote culture)
• Be part of a new center opening team!
• Our rewards and recognition program rock!
• Benefits and paid time off (for those who qualify)
• Our family fund helps our team members financially in their time of need
• Become a certified trainer (aka, the best of the best!)

Main event entertainment is an equal opportunity employer and proud to be an E-verify employer where required by law.

Salary

• Compensation is from $2.13 - $2.13 per hour

Salary Range:

2.13

-

2.13

We are an equal opportunity employer and participate in E-Verify in states where required.

Service Billing Administrator

Wood Dale, IL 60191

Overview

Salary Range $20.70 - $31.15 Hourly Level Entry Position Type Full Time Job Shift Day Travel Percentage 0% Category Manufacturing

Description

The Service Billing Administrator provides analysis, administration, and general support to our field service team to ensure efficient operations for the benefit of our customers and nVenia Lifecycle Services. The Service Billing Administrator must balance customer service needs and operational efficiencies in a positive, pro-active, detailed, and attentive manner. It is expected that the Service Billing Administrator will always follow and support company procedures and require the same of others.

ESSENTIAL RESPONSIBILITIES

Responsible for Technical Service Payroll and Expense SubmissionReview Technical Service time submitted in company systems for accuracy. Adjust Technical Service time as required.Review Technical Service expense reports for accuracy and adherence to policy.Responsible for the Accurate and Timely billing of Service Invoices.Generate and Process service billing on a weekly basis.Monitor the submission of technician expenses and time to assure customer billing is timely.Responsible for the review and processing of time and expenses for all non-Technical Service personnel that are deployed in the field on service jobs. Monitor submission status, follow up on missing or incomplete documentation and ensure timely processing.Review work order details, quotes, proposals, and customer purchase orders to validate products, services, pricing, and billing requirements. Ensure all information is accurate and complete prior to invoicing to support timely and accurate customer billing.Coordinate with the Purchasing team to ensure third-party service purchase orders are properly linked to the appropriate service jobs, allowing costs to be accurately recorded and tracked.Follow up on third-party vendor invoices to verify accuracy, obtain required documentation, and support timely processing and reconciliation.Provide analysis on any significant discrepancies between service quotes, pre-paid service, and actual expenses on a job.Report on field service customer satisfaction metrics such as NPS, Financial Analysis, Field Service Executed within Requested Date, Tech Utilization leading to valid conclusions that will support continuous improvements activities.Investigate and resolve customer invoice disputes by collaborating with Field Service Managers, technicians, the Service Operations Manager, and other internal stakeholders to gather information, obtain and follow up on technician trip reports as needed, identify the cause of billing concerns, and document findings. Prepare detailed breakdowns of charges to support the evaluation of customer invoice disputes and facilitate timely, accurate resolutions.Update company's CRM system records related to customer credits in accordance with company policies and procedures, ensuring all required documentation, approvals, and supporting information are accurately recorded and maintained.Maintaining and updating customer account informationSupport successful month-end closing activities by ensuring assigned tasks, service-related transactions, and required documentation are completed accurately and within established deadlines.Provide additional support as needed during month-end close, which may require extended hours, including evenings or weekends, to meet critical business requirements.Act as back-up for additional departmental administrative functions:Service Job QuotingField Service SchedulingHandle incoming customer calls using the company's business phone system in accordance with established call handling procedures, customer service standards, and communication protocols.Monitor and manage customer service cases within the company's CRM system, reviewing case details to ensure accurate assignment to the appropriate individual or queue for timely resolution.Follow, support, and assist in the improvement of our company policies and procedures.Document all customer interactions in the company's CRM system to ensure accurate records and effective communication tracking.Any other work duties required by the Manager.

Position Specific Competencies

High attention to detail and accuracyAbility to work effectively under pressure while maintaining accuracy and professionalismDemonstrate flexibility during critical business periods, including month-end closing activities that may require extended hours or weekend supportStrong sense of ownership and commitment to meeting deadlinesStrong customer focus with a commitment to delivering a positive customer experienceCommunication proficiency (written and oral)Professional and customer friendly telephone mannerStrong teamwork and collaboration skillsProficiency with computer applications, including Microsoft Office Suite, CRM systems, ERP systems, and other business applicationsAbility to effectively prioritize and manage multiple tasks in a fast-paced environmentAbility to prepare clear, concise reports, documentation, and correspondence while communicating effectively with all levels of the organizationStrong numerical, analytical, and mathematical skills-sets.

Qualifications

POSITION REQUIREMENTS

Minimum; High School Diploma.2 years of experience in multi-tasking administrative roles.Strong written and oral communication skillsSolid knowledge and experience with computer software including MS Office Suite, CRM and ERP systems.Ability to define problems, collect and analyze applicable data, establish facts and draw valid conclusions. The ability to present valid conclusions to groups and in a presentation format is required.

PHYSICAL REQUIREMENTS

Frequently required to sit, stand, walk, talk or hear; uses hands to finger, handle, or touch objects or controls. On occasion, may be required to climb and work in high places, stoop, bend or reach above the shoulders.The incumbent must occasionally lift, push, or pull up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.

WORK ENVIRONMENT

The position is an office-based position with potential visits to the manufacturing area.The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential function.

ADDITIONAL INFORMATION

nVenia is a packaging machinery manufacturing and service organization widely known to have the widest selection of packaging technology under one roof and is dedicated to providing our distributors and end-users the highest quality product and support.nVenia brings Duravant packaging leaders Arpac, Hamer-Fischbein and Ohlson Packaging together to create next-level packaging equipment integration and innovation. One name, in one location, with one shared focus: our customers and the problems we need to solve.

Accounting Professional Opportunity

Ready to step out of the corporate audit grinder or static month-end routine and drive real impact? This isn't a standard, back-office accounting gig-it's a high-visibility, fast-track career launchpad designed for a high-octane accounting professional looking for their next big move. Supported by prominent private equity powerhouse IMB Partners, you will step up as the operational financial lead across two thriving, smaller to mid-sized tech.

Retail Store Associate

We're building a world of health around every individual shaping a more connected, convenient and compassionate health experience. At CVS Health, you'll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger helping to simplify health care one person, one family and one community at a time.

Retail Store Associates play a meaningful role within the CVS Health family. At CVS Health, we're shaping the future of health care for people, businesses, and communities. With your talents and expertise, you can help us play a more active and supportive role in each person's unique healthcare needs. Join our team of thousands as we positively impact millionsone customer at a time.

The Retail Store Associate position provides an opportunity, in a leading retail setting, to excel in a growing, high impact, customer focused role, working both independently and as a member of a team, to positively impact the lives of others.

Essential Functions:

• Providing differentiated customer service by anticipating customer needs, demonstrating compassion and care in all interactions, and actively identifying and resolving potential service issues
• Focusing on the customer by giving a warm and friendly greeting, maintaining eye contact and offering help locating additional items, when needed
• Accurately perform cashier duties - handling cash, checks and credit card transactions with precision while following company policies and procedures
• Maintaining the sales floor by restocking shelves, checking in vendors, updating pricing information and completing inventory management tasks as directed by store manager
• Supporting opening and closing store activities, when needed
• Providing customer support to all departments, including photo and beauty, ensuring departments are fully stocked and operational while remaining current with all updated services and tools
• Assisting pharmacy personnel when needed, including working regular shifts in the pharmacy as part of opportunities for growth and career development
• Embracing and advocating for new CVS services and loyalty programs that support our purpose of helping people on their path to better health

Required Qualifications:

• At least 16 years of age
• Physical Requirements:
• Remaining upright on the feet, particularly for sustained periods of time
• Lifting and exerting up to 35 lbs of force occasionally, up to 10 lbs of force frequently, and a negligible amount of force regularly to move objects to and from, including overhead lifting
• Visual Acuity - Having close visual acuity to perform activities such as: viewing a computer terminal, reading, visual inspection involving small parts/details

Preferred Qualifications:

• Previous experience in a retail or customer service setting

Education:

High School diploma or equivalent preferred but not required.

Anticipated Weekly Hours: 29

Time Type: Part time

Pay Range: $16.90 - $23.90

This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors.

We take pride in offering a comprehensive and competitive mix of pay and benefits that reflects our commitment to our colleagues and their families.

This part-time position is eligible for a range of benefits and programs that support the physical, emotional, and financial well-being of colleagues. Depending on hours worked and eligibility, the benefits for this position include dental, vision, wellness resources, employee discounts, access to certain voluntary benefits, and other programs.

Additional details about available benefits are provided during the application process.

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.

Product Specialist Manufacturing ERP

The Manufacturing ERP Product Specialist is responsible for driving business value and operational excellence by evolving ERP capabilities through targeted enhancements, process improvements, and strategic initiatives. The role operates at the intersection of business process expertise, ERP product ownership, and global standardization, enabling continuous improvement and alignment with the organization's target operating model.

The Product Specialist works closely with Product Owners, business stakeholders, support teams, and technical delivery teams to ensure ERP solutions are scalable, standardized, and aligned with regional and global business objectives.

The role supports the following Manufacturing ERP functional areas:

• Production Planning
• Bills of Materials (BOMs)
• Routings
• Material Requirements Planning (MRP)
• Work Orders / Work in Progress (WIP)
• Warehouse Management

Key Responsibilities

ERP Product Evolution and Enhancement Delivery

Design, evaluate, and deliver ERP enhancements that improve business processes, operational efficiency, and system capabilities.

Translate business requirements into scalable, sustainable, and standardized ERP solutions.

Ensure enhancements align with global ERP strategy, architecture principles, and product roadmaps.

Partner with Product Owners to define priorities, assess business value, and support roadmap execution.

Global Template Alignment and Process Standardization

Drive convergence of regional ERP processes toward a common global template.

Analyze local process variations, configurations, and customizations to identify opportunities for standardization.

Reduce unnecessary custom solutions by promoting globally supported ERP capabilities.

Identify and eliminate duplicate, fragmented, or inefficient processes and solutions.

Support adoption of the target operating model through harmonized ERP processes.

Operational Support and Continuous Improvement

Provide expert-level functional support for complex, non-standard, or recurring ERP issues.

Support escalation management for critical incidents and ensure effective resolution.

Perform root cause analysis on recurring issues and convert findings into improvement opportunities and enhancement backlog items.

Collaborate with support teams to improve application stability, reliability, and user experience.

Knowledge Management and Enablement

Develop and maintain functional documentation, process guidelines, and solution playbooks.

Transfer knowledge to Second-Level Support teams to improve operational effectiveness and reduce dependency on specialist support.

Promote consistent ERP usage through training, guidance, and knowledge-sharing activities.

Key Performance Indicators (KPIs)

Application Stability

Maintain and improve ERP system reliability, performance, and availability.

Reduce recurring incidents through proactive problem management and continuous improvement initiatives.

Enhancement and Project Delivery

Deliver enhancements and improvement initiatives within agreed scope, timelines, and budget.

Ensure solutions meet business requirements while maintaining alignment with global ERP standards.

Strategic Value Contribution

Maximize contribution toward strategic enhancement, standardization, and ERP convergence initiatives.

Reduce regional deviations and unnecessary customizations.

Increase adoption of global ERP capabilities and standardized processes.

Key Interactions

Product Owner

Receives ERP product strategy, architectural guidelines, and priority direction.

Provides functional designs, regional process impacts, and ERP configuration considerations.

Second-Level Support

Supports critical issue escalation and operational feedback.

Provides specialist expertise, resolution guidance, and knowledge transfer.

Tech Factory / Delivery Teams

Aligns delivery priorities across Run, Enhance, and Converge activities.

Business Stakeholders

Collaborates on business requirements, process improvements, solution validation, and adoption.

Governance Touchpoints

Weekly Enhancement and Demand Review

Prioritize enhancements, review progress, and validate alignment with business priorities.

Bi-Weekly Second-Level Enablement and Escalation Review

Review escalations, identify knowledge gaps, and define actions to improve support effectiveness.

Monthly Product Governance and Roadmap Alignment

Align regional initiatives with global ERP strategy and evaluate value delivery.

Minimum Qualifications

Experience

3+ years of experience working with ERP systems through implementation, support, enhancement delivery, or product management roles.

Demonstrated experience delivering ERP improvements and process standardization across multiple business units or regions.

Proven ability to translate business requirements into scalable and sustainable ERP solutions.

Experience supporting global ERP transformation, template deployment, or process harmonization initiatives.

Technical Expertise

Strong functional knowledge and configuration experience with Oracle E-Business Suite Manufacturing modules.

Experience supporting Manufacturing ERP processes including Planning, BOM Management, Routings, MRP, Work Orders/WIP, and Warehouse Management.

Proficiency with ServiceNow for incident management, workflows, and knowledge base management.

Experience using SharePoint or similar collaboration platforms for documentation and knowledge sharing.

Understanding of ERP convergence methodologies, global template governance, and standardization practices.

Professional Competencies

Strong analytical and problem-solving skills with the ability to identify root causes and drive sustainable solutions.

Excellent communication skills with the ability to engage business stakeholders and technical teams.

Consultative mindset with the ability to provide structured, expert-level guidance.

Ability to balance regional business requirements with global standardization objectives.

Strong project management skills with the ability to manage multiple enhancement initiatives simultaneously.

Ability to mentor, coach, and transfer knowledge to support teams and business users.

The successful candidate will embrace Vertiv's Core Principals & Behaviors to help execute our Strategic Priorities.

Our Core Principles

Safety. Integrity. Respect. Teamwork. Inclusion.

Our Strategic Priorities

• High-Performance Culture
• Customer Focus
• Operational Excellence
• Innovation
• Financial Strength

Vertiv Behaviors

• Own it
• Act with urgency
• Foster a customer-first mindset
• Think big and execute
• Lead by example
• Drive continuous improvement
• Learn and seek out development
• Promote transparent & open communication

About Vertiv

Vertiv (NYSE: VRT) brings together hardware, software, analytics and ongoing services to enable its customers' vital applications to run continuously, perform optimally and grow with their business needs. Vertiv solves the most important challenges facing today's data centers, communication networks and commercial and industrial facilities with a portfolio of power, cooling and IT infrastructure solutions and services that extend from the cloud to the edge of the network. Headquartered in Westerville, Ohio, USA, Vertiv employs around 34,000 people and does business in more than 130 countries. Visit Vertiv.com to learn more.

Equal Opportunity Employer

Vertiv is an Equal Opportunity/Affirmative Action employer. We promote equal opportunities for all with respect to hiring, terms of employment, mobility, training, compensation, and occupational health, without discrimination as to age, race, color, religion, creed, sex, pregnancy status (including childbirth, breastfeeding, or related medical conditions), marital status, sexual orientation, gender identity / expression (including transgender status or sexual stereotypes), genetic information, citizenship status, national origin, protected veteran status, political affiliation, or disability. If you have a disability and are having difficulty accessing or using this website to apply for a position, you can request help by sending an email to help.join@vertiv.com.