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Commercial Kitchen Service Technician

Our client's mission is to make every commercial kitchen ready-to-serve their customers. As a Technician, you will be at the heart of our operations by diagnosing, repairing, and providing planned maintenance on a broad range of cooking, refrigeration, and dishwashing equipment. Your work makes you a valuable partner to our customers by helping them improve their food service operations, equipment uptime, and overall profitability.

Commercial Kitchen Service Technician Responsibilities

• Offer comprehensive service solutions for commercial cooking, ware-washing, and other specialty foodservice equipment
• Provide service to all customers in your area by demonstrating your mechanical aptitude, troubleshooting skills, and ability to read diagrams and schematics.
• Communicate with manufacturers as needed, to help with diagnoses and parts identification
• Produce accurate and timely administrative documents, such as work orders, time reporting, receipts, and truck stock inventory

Commercial Kitchen Service Technician Requirements

• At least one year of technical experience with refrigeration, appliance repair, kitchen equipment, HVAC.
• Willingness and ability to be involved with the emergency on-call rotation that includes nights and weekends.
• Relevant technical training, licenses, and/or certifications (EPA/CFESA)
• Commercial refrigeration and cooking equipment repair experience

Commercial Kitchen Service Technician Benefits

• Company service vehicle and fuel card
• 401k
• Comprehensive healthcare benefits
• PTO/Sick Days
• On-the-job training provided by the company, including certifications

Job ID: 173063 #post Rico Villavicencio

Maintenance Technician

Ready to start your career with the City of Temple?

Summary under general supervision, may work independently on routine recurring assignments or may assist skilled technicians in performing more complex tasks. Performs maintenance, repairs, and modifications to the interior and exterior of City of Temple facilities; performs facility-related support services. On a rotational basis serves as the on-call department representative.

Essential duties and responsibilities

• Performs a variety of semiskilled and skilled maintenance, repairs on plumbing, electrical, HVAC, and other minor construction as assigned
• Assembles, installs, moves, and dismantles furniture, boxes, appliances, and dcor
• Ensures buildings are in proper working conditions to include inspecting, and maintains existing items; performs preventative maintenance on HVAC systems; conducts pest control services as needed
• Uses a web-based work order system to track details and records time incurred to complete task/project
• Completes work order project/task and compiles a list of materials, equipment, and tools needed to properly complete the work; coordinates of work with a subcontractor as needed
• Identifies new repair needs in assigned buildings; discusses with supervisor; creates work order
• Diagnoses maintenance problems and determine solutions, materials, and equipment needed
• Obtains quotes for work or materials, after consultation with Facility Maintenance Supervisor
• Purchases and pickups orders/material from appropriate vendor; submits invoices/receipts with the work order # and building name
• Cleans-up job site upon completion of work; maintains a clean and orderly work area
• Performs pre/post trip vehicle inspections; ensures assigned vehicle is up to date on routine maintenance; maintains cleanliness of assigned vehicle
• Maintains and organizes tools/equipment keep tools/equipment; performs repairs as needed
• Performs job in safe manner, wears protective equipment, uses proper tools and equipment; attends in safety and operational training sessions
• Follows City policies, procedures, and safety guidelines
• Performs other duties as assigned

Minimum qualifications

• High school diploma or equivalent
• Three years of building maintenance or a variety of skilled trades in related area
• Possess knowledge of building components and systems, including but not limited to, heating & cooling systems, plumbing, electrical, roofing, wall construction, etc.

Certificates, licenses, registrations

• Valid driver's license

Thank you for your interest in the position. Please note only those selected for an interview will be contacted.

Registered Nurse - CVICU

Location: Reston, VA

Assignment Duration: This is a 13-week contract position.

Schedule: Night Shift: 19:00-07:00

Job Description: The CVICU department is seeking a dedicated Registered Nurse with experience in caring for fresh cardiac surgery patients. This position requires skilled nursing to ensure the recovery and stability of patients in an intensive care environment.

Responsibilities:

• Provide direct primary recovery care for fresh cardiac surgery patients.
• Monitor vital signs and assist with complex medical procedures.
• Administer medications and treatments as prescribed.
• Collaborate with healthcare teams to develop and implement patient care plans.
• Maintain accurate patient documentation using Meditech Expanse.

Required Experience / Certifications / Licensure:

• 1-2 years of experience with cardiac surgery patients in a critical care setting.
• Current ACLS certification is required.
• Experience with advanced cardiac devices (e.g., balloon pump, impella) preferred.
• Hemosphere or Acumen training is desirable.

Why ARMStaffing?

• Health Benefits: Medical, Dental, Vision, Life, and more
• Onboarding Made Easy: We handle physicals, titers, and more so you can focus on care
• Clinical Support: In-house clinical team available to assist and advocate
• 401k Retirement Plan: Eligible after waiting period; 4% match with 5% contribution
• Recruiter Matching: Get paired with a recruiter based on your location and specialty
• Extras: Travel reimbursement, housing allowance, meals, referral bonuses, and more

We're not the only ones who think ARMStaffing should be your first choice. Here's why:

• SIA's Top-50 Fastest Growing Healthcare Staffing Firms 2019
• SIA's Largest Healthcare Staffing Agencies in the U.S. 2023
• Top Workplace in the Lehigh Valley 2022, 2023
• Perfect scores for 'Name, Not a Number' and 'Recruiters' Personalities' on Highway Hypodermics
• We've earned The Joint Commission's Gold Seal of Approval for healthcare staffing 15 years strong and counting!

Contract & local rates may vary based on location and applicant residency. Ask your ARMStaffing recruiter for details!

Maintenance Tech I

Laars Heating Systems based in Rochester, NH is seeking a Maintenance Technician who is responsible for supporting the cleaning, maintenance and repair of facility equipment, systems, and building components to help ensure safe and efficient operations.

• Maintain a clean, organized production floor and maintenance areas and support compliance with safety procedures
• Sweep, mop, vacuum, and sanitize floors, restrooms, breakrooms, and common areas as needed
• Collect and dispose of trash, recycling, and debris throughout the facility in accordance with company procedures
• Restock janitorial and restroom supplies and notify supervisors when inventory is low
• Support spill cleanup, minor outdoor upkeep, and general housekeeping tasks as assigned
• Support routine preventive maintenance on facility equipment, machinery, and building systems
• Assist with troubleshooting and repairing basic mechanical, electrical, plumbing, and HVAC issues
• Inspect equipment and work areas to identify maintenance needs and safety concerns
• Replace worn or damaged parts such as belts, filters, light fixtures, and minor hardware components
• Use hand and power tools safely to complete assigned maintenance tasks
• Respond to maintenance work orders in a timely manner and document completed work

Requirements:

• High school diploma or GED required; technical training or maintenance certification preferred
• Basic knowledge of mechanical, electrical, plumbing, and HVAC systems
• Ability to use common hand and power tools safely and effectively
• Prior forklift experience preferred
• Strong problem-solving skills, dependability, and willingness to learn
• Ability to work independently and as part of a team with minimal supervision
• Ability to meet physical demands of the role, including standing, bending, and lifting up to 50 pounds
• Availability to work Monday through Friday, 7:00 a.m. to 3:30 p.m., with overtime or occasional weekends as needed

Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

Chief Physicist

The George Washington University Hospital (GW Hospital) is a 395-bed tertiary care, academic medical center located in downtown Washington, DC, next to the Foggy Bottom metro. GW Hospital serves a diverse group of patients from residents to our nation's leaders. As an academic medical center, GW Hospital has the resources and clinical expertise necessary to provide specialized, complex care. This expertise includes cardiac, cancer, neurosciences, women's health, trauma, and advanced surgery including robotic and minimally invasive surgery. GW Hospital is jointly owned and operated by George Washington University and a subsidiary of Universal Health Services, Inc. (UHS), one of the nation's largest healthcare management companies. The GW School of Medicine and Health Sciences (SMHS), adjacent to the hospital, is the 11th oldest medical center in the country and the first in the nation's capital. The mission of GW Hospital is to provide the highest quality healthcare, advanced medical technology, and world-class service to its patients in an academic medical center dedicated to education and research.

Will provide both technical and administrative leadership in the radiation Therapy Department. Primary responsibilities will include clinical physics support for all aspects of radiation therapy services, e.g., treatment planning, treatment delivery, and quality assurance activities in accordance with the highest standards of practice and as required by regulatory and accrediting agencies. The role evaluates and coordinates medical physics and dosimetry strategic priorities including but not limited to: program development, ACR accreditation, standardization, and quality assurance. This includes hiring, training, educating, and evaluating staff, among other duties.

This opportunity offers the following: Challenging and rewarding work environment Growth and Development Opportunities within UHS and its Subsidiaries Competitive Compensation

Qualifications Education/Qualification PhD in Medical Physics or related fields plus two years residency or specialty training in a postgraduate program in Medical Physics. Advanced degree in Radiation Physics required ABR and ABMP board certified 3 years of clinical treatment planning experience Minimum 7 years total relevant experience in clinical medical physics including dosimetric treatment planning Documented formal training in treatment machines, IMRT, SRS, SBRT, 4DCT, HDR brachytherapy and IGRT Established research activities Skills Able to speak and write English Fluently Demonstrated communication, organization and critical thinking skills Superior management and supervisory skills Knowledge of medical terminology

Wheelchair Dispatcher

The Wheelchair Dispatcher is responsible for coordinating wheelchair service requests and efficiently deploying mobility assistance personnel throughout the airport. This role serves as the central communication hub between airlines, passengers, and wheelchair attendants to ensure timely, safe, and courteous service for passengers with mobility needs.

Full-time and part-time positions may be available.

Responsibilities

• Receive and prioritize wheelchair service requests from airlines, gate agents, ticket counters, and airport personnel
• Dispatch wheelchair attendants to assigned locations using radio, phone, or dispatch software
• Monitor service timelines to ensure prompt pickup and delivery of passengers
• Track staff locations, availability, and workload to optimize coverage across terminals
• Maintain clear and professional communication with attendants and airline staff
• Update service statuses and passenger information in dispatch systems as required
• Coordinate assistance for connecting passengers and tight turnaround situations
• Respond quickly to urgent or high-priority requests
• Document incidents, delays, or service issues according to company policies.
• Provide customer service support when needed
• Ensure compliance with airport security regulations and company policies
• Assist supervisors with staffing coordination during peak periods
• Maintain confidentiality of passenger information
• May require occasional walking between terminals
• Other duties that are pertinent to the department or unit's success also may be assigned.

This position requires working in and around the aircraft, and the employee must be able to adhere to all established security protocols. All necessary training will be provided.

Qualifications

• A high school diploma or GED equivalent.
• Must be able to lift and/or move up to 50 pounds as part of routine duties and must be capable of assisting with transfers and maneuvering passengers weighing up to 350 pounds.
• Ability to multitask in a fast-paced environment
• Excellent organizational and problem-solving skills
• Basic computer skills and ability to learn dispatch software
• Must be fluent in speaking, reading, and writing English.
• Ability to pass SIDA Badge test, which includes an assessment of knowledge related to airport security protocols, access control procedures, and safety regulations in secure and restricted areas.
• Ability to obtain an Alaska AOA Badge. To be eligible, applicants must meet the following criteria:
• Successfully pass an FBI fingerprint-based background check.
• Complete and pass a TSA Security Threat Assessment (STA).
• Have no outstanding warrants or be able to provide documentation of their resolution.

Working Conditions and Physical Requirements

Weather: Indoor/Outdoor. Frequently exposed to arctic conditions.

Noise level: Moderate to Loud

Description of environment: This is an airport setting

Physical requirements:

The associate must be able to lift and/or move up to 50 pounds as part of routine duties and must be capable of assisting with transfers and maneuvering passengers weighing up to 350 pounds, using approved equipment and safety protocols

While performing the duties of this job, the associate is regularly required to stand, walk, use hands to finger, handle, or feel objects, tools, controls, talk or hear, pull/push carts, twist. The associate is frequently required to reach with hands and arms. The associate is occasionally required to climb, balance, stoop, kneel, crouch, or crawl.

Employees are occasionally exposed to fumes or airborne particles and may be exposed to toxic or caustic chemicals.

Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus

Travel: None

Competencies

NMS Core Values

Safety guides our behavior.

Honesty and integrity govern our activities.

Commitments made will be fulfilled.

All individuals are treated with dignity and respect.

The environment will be protected and sustained.

Sales Engineer

Our client is a fast-growing, B Corp-certified SaaS company helping over 500,000 businesses in 180 countries build stronger customer relationships through marketing automation, email, SMS, WhatsApp, chat, and more. Trusted by global brands, they hit $193M ARR in 2024 and are just getting started.

They're hiring a Sales Engineer to join their Americas team and play a pivotal role in their next phase of growth. This is a high-impact, revenue-generating position for a bilingual technical sales professional who thrives in complex B2B SaaS environments.

Location: Austin, TX or Boston, MA (Hybrid 3 days in office, 2 days remote)

What You'll Do

Drive Revenue

• Partner with Account Executives to close mid-market and enterprise deals ($5K$15K MRR) through technical excellence
• Lead tailored product demos, technical discovery sessions, and solution design for complex integration scenarios
• Handle technical objections throughout the sales cycle and execute detailed deal handoffs to onboarding teams

Shape the Product

• Serve as the voice of the market capture customer and competitive insights that directly influence the product roadmap
• Track and quantify MRR lost to product gaps or missing features
• Participate in regular feedback sessions with Product Management, prioritizing requests by revenue impact

Elevate the Sales Team

• Lead product training sessions and build technical sales collateral: demo scripts, integration guides, and battle cards
• Share best practices from successful customer engagements
• Collaborate with Sales Enablement to keep the team sharp on technical positioning

Design Solutions

• Architect end-to-end technical solutions covering API integrations, data flow, CRM connectivity, and data migration for mid-market and enterprise prospects
• Maintain a structured repository of technical objections, competitive losses, and feature gaps

What We're Looking For

• Bilingual (English & Spanish) required. You'll work with customers across the Americas
• 4+ years of Sales Engineering or Solutions Consulting experience in B2B SaaS
• Proven track record supporting complex mid-market and enterprise sales cycles
• Strong foundation in marketing automation, API integrations (REST, GraphQL), authentication (OAuth, API keys, JWT), web protocols (HTTP/HTTPS, DNS), and data modeling
• Experience with CRM systems, POS, CMS, and third-party platform connectivity
• Customer Data Platform (CDP) experience is a plus
• Demonstrated ability to support multiple Account Executives simultaneously while maintaining high win rates
• Experience translating market needs into product requirements with quantifiable revenue impact
• Exceptional communicator able to speak to both IT administrators and C-level marketing executives
• Analytical, organized, and self-motivated in fast-paced environments
• Degree in Engineering or Business with strong technical aptitude preferred

Insight Hospital and Medical Center Chicago

At Insight Hospital and Medical Center Chicago, we believe there is a better way to provide quality healthcare while achieving health equity. Our Chicago location looks forward to working closely with our neighbors and residents, to build a full-service community hospital in the Bronzeville area of Chicago; creating a comprehensive plan to increase services and meet community needs. With a growing team that is dedicated to delivering world-class service to everyone we meet, it is our mission to deliver the most compassionate, loving, expert, and impactful care in the world to our patients. Be a part of the Insight Chicago team that provides patient care second to none! If you would like to be a part of our future team, please apply now! These duties are to be performed in a highly confidential manner, following the mission, values, and behaviors of Insight Hospital and Medical Center. Employees are further expected to provide a high quality of care, service, and kindness toward all patients, staff, physicians, volunteers, and guests.

Position Summary

The Business Associate (BA) for Neurosurgery will provide critical support to the operational and administrative functions of the neurosurgery service line at Insight Hospital. To build a strong foundation, the BA will first complete a structured Medical Assistant (MA) cross-training period. This onboarding ensures a working knowledge of patient flow, clinical operations, and provider needs in both clinic and surgical settings.

After this phase, the BA will focus on administrative, business, and surgical coordination responsibilities, working directly with the Director of Neurosciences to manage referrals, streamline pre-op and post-op processes, and contribute to the growth of the neurosurgery program.

Essential Duties & Responsibilities

Phase 1: Onboarding MA Cross-Training

Shadow and assist with basic MA tasks (rooming patients, vitals, chart prep, patient communication) to understand clinical workflows.

Learn neurosurgery-specific processes, including imaging orders, pre-operative testing, and post-op follow-up protocols.

Gain hands-on experience with patient scheduling, referrals, and EMR documentation.

Phase 2: Business Associate Functions

Referral & Access Coordination: Manage neurosurgery referrals from PCPs, ED, and specialists; ensure timely scheduling and efficient patient navigation.

Pre-Operative Coordination:

Verify insurance authorizations for imaging, labs, and surgical procedures.

Schedule pre-op testing and ensure clearance documentation is completed.

Confirm that imaging studies are available and reviewed prior to surgery.

Post-Operative Coordination:

Track surgical cases and ensure post-op follow-up visits are scheduled.

Monitor completion of post-op imaging and provider instructions.

Communicate with patients regarding wound care, activity restrictions, and follow-up needs.

Revenue Cycle Support: Partner with billing to prevent denials by ensuring complete documentation and authorization compliance.

Operational Reporting: Collect and analyze data on neurosurgery referrals, pre-op case readiness, and surgical outcomes; prepare reports for leadership.

Program Development: Support strategic initiatives such as telehealth expansion, community outreach, and process improvements within neurosurgery.

Provider & Department Liaison: Act as a key point of contact between neurosurgeons, patients, and hospital departments to troubleshoot barriers and optimize workflow.

Administrative Support: Assist the Director of Neurosciences with presentations, proposals, and growth projects for the neurosurgery service line.

Qualifications

Bachelor's degree in healthcare administration, business, public health, or related field preferred; equivalent healthcare or administrative experience considered.

Prior experience in surgical services, care coordination, or clinic operations strongly preferred.

Strong organizational skills with the ability to manage high-volume workflows and tight surgical timelines.

Excellent verbal and written communication skills; able to interact professionally with physicians, staff, and patients.

Analytical and problem-solving skills with strong attention to detail.

Willingness to complete MA cross-training as a required onboarding component.

Bilingual (English/Spanish or Mandarin/Cantonese) strongly preferred.

Competencies

Ability to balance patient-facing and administrative functions.

Initiative to anticipate pre-op and post-op needs and resolve barriers before they delay care.

Professionalism in handling sensitive patient and surgical information.

Strong teamwork across providers, OR staff, and hospital departments.

Commitment to Insight's mission of expanding neurosurgery access in underserved communities.

Benefits for our Full Time Team Members:

• Comprehensive health, dental, and vision insurance coverage
• Paid time off, including vacation, holidays, and sick leave
• 401K with Matching; offerings vested fully @ 6 months of employment paired with eligibility to contribute
• Short & Long Disability, and Life Term insurance, complementary of Full Time Employment
• Additional Supplementary coverages offered @ employee's elections: Accident, Critical Illness, Hospital Indemnity, AD&D, etc.

Insight Employees are required to be vaccinated for COVID-19 as a condition of employment, subject to accommodation for medical or sincerely held religious beliefs. Insight is an equal opportunity employer and values workplace diversity!

Permanent Dental Assistant

Job Title: Permanent Dental Assistant

Location: Hinsdale, IL 60521

Schedule: Tues/Wed - 9am-5pm (Lunch-1 hour)

Requirements for the Dental Professional

Candidates must have at least one year of experience working in general dentistry and be expected to perform routine hygiene duties, including the following: scaling and root planning, FMDs, probing, Arestin application, and taking digital x-rays. Online charting is a plus but not required.

Must have active hygiene license.

CPR certified preferred.

Job Opportunity

Join Our National Network of Massage Professionals For nearly 30 years, Body Techniques has partnered with top companies across the nation to bring stress management and wellness programs directly to the workplace, fostering healthier, more balanced teams. Our expert massage services empower employees so they can refocus and perform at their best. We're now seeking skilled professionals to join our expanding network and help us continue making a positive impact. We're looking for licensed massage therapists in anticipation of future corporate events. By joining our team now, you'll gain early access to upcoming opportunities in your area.

Event Type: Chair Massage: 1030 minute sessions during corporate events.

Requirements:

• Own massage chair
• Current massage certification/license
• Liability insurance

Compensation: Chair massage rates typically start at $50/hour.

Why Join Body Techniques?

• Work with top-tier corporate clients nationwide.
• Flexible scheduling accept only the events you want.
• Competitive hourly rates.
• Professional, supportive team culture.
• Be part of a movement that's shifting work from burnout to balance.

Apply today to join our ever-growing national network and get early access to upcoming opportunities. Body Techniques is committed to a diverse and inclusive workplace. Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, sexual orientation, gender identity, protected veteran status or disabled status or genetic information.

TurboTax Retail Location Manager

As a TurboTax Retail Location Manager, you'll be the driving force behind a high-performing, customer-focused local tax preparation center. With energy and purpose, you will lead a cross-functional team of motivated individuals, empowering them to deliver exceptional experiences to customers while ensuring operational excellence of the store. Your team will include Local Tax Experts who provide tax filing services to customers, as well as Concierges, who are a customer's first point of contact at TurboTax, experts at guiding customers to the right TurboTax solution for their specific needs.

From guiding Tax Experts through complex situations, to inspiring your staff to deliver a best-in-class customer experience, you'll create an environment where every interaction delights customers and reflects the TurboTax brand. This is your opportunity to make a measurable impact - on your store's success, your team's growth, and your community's ability to get their taxes done easily and with confidence.

This role is nonexempt and requires onsite presence at a TurboTax retail location in the Dallas-Ft. Worth metro area in the United States.

Responsibilities

Leadership & Team Coaching:

• Provide ongoing coaching and mentorship to develop team skills and confidence.
• Deliver constructive feedback and recognition that drives engagement and performance.
• Conduct performance reviews and set clear, motivating goals for each team member.
• Foster a collaborative, high-energy culture where employees feel valued, supported, and inspired to deliver their best work.

Customer Experience & Advocacy:

• Ensure exceptional customer service and smooth customer journeys, from initial greetings by Concierges to Local Tax Experts' filing support.
• Personally handle escalated customer concerns and ensure swift resolution.
• Monitor and analyze customer feedback to enhance the store experience and implement continuous improvements.

Operational Excellence:

• Oversee all store operations, including scheduling, facility compliance, and technology troubleshooting.
• Ensure adherence to company policies, security standards, and regulatory requirements.
• Maintain an organized and welcoming store environment to facilitate efficient operations and an exceptional customer experience.

Store Performance Management:

• Own and manage the store's P&L and key performance indicators (revenue, funnel conversion, operational efficiency, customer satisfaction).
• Analyze store-level customer feedback to identify service improvement opportunities and enhance the customer journey.
• Partner with corporate leadership to implement innovative strategies for revenue growth and operational excellence.

Community Engagement:

• Advocate for the store as a trusted, valuable community resource.
• Develop strong relationships within the local community to promote the TurboTax brand and establish the store as an accessible financial help center.
• Participate in local events or networking opportunities to attract and retain customers.

Tax Expertise:

• Leverage your deep understanding of taxes to personally support customer filings during peak periods or when team support is required.
• Guide Local Tax Experts through complex tax questions, leveraging your knowledge and expertise to ensure accurate, compliant filings.

Qualifications

3+ years in retail management, service industry leadership, or customer-facing leadership roles.

Preferred: Extensive prior experience preparing individual returns.

Prior experience as a people manager.

Proven success managing KPIs and achieving operational benchmarks.

Experience handling escalated customer complaints and delivering successful resolutions.

Preferred: Active credential: EA (Enrolled Agent), CPA (Certified Public Accountant), or Practicing Attorney with strong tax preparation experience and extensive knowledge of tax laws is a plus.

Skills & Competencies

• Leadership: Strong ability to inspire, engage, and develop a team of tax professionals and customer support staff.
• Customer Centricity: Passionate about delivering "wow" experiences to customers and fostering loyalty.
• Operational Acumen: Strong command of store operations, including inventory, scheduling, and compliance.
• Problem Solving: Quick decision-making ability, with the agility to address challenges in real time.
• Data Analytics: Skilled in using data to assess performance, identify trends, and make informed decisions.
• Communication: Clear verbal and written communication skills, with the ability to collaborate across all levels (team, peers, corporate).
• Community Engagement: Experience building rapport and credibility within a community to boost presence and trust.
• Tech Proficiency: Strong grasp of platforms like Microsoft Office, scheduling tools, and reporting software.

Intuit provides a competitive compensation package with a strong pay for performance rewards approach. This position may be eligible for a cash bonus, equity rewards and benefits, in accordance with our applicable plans and programs. Pay offered is based on factors such as job-related knowledge, skills, experience, and work location. To drive ongoing fair pay for employees, Intuit conducts regular comparisons across categories of ethnicity and gender. The expected base pay range for this position in TX is: $41.50 - $56.00 / hour

Senior Director Of Product Marketing & Customer Insights

We believe in bold ideas, diverse perspectives, and the drive to transform knowledge into impact. Here, your curiosity fuels progress, your voice shapes innovation, and your ambition helps redefine what's possible within science and learning. We are a culture that obsesses over impact, challenges, and drives what's next to power infinite possibilities for our customers, colleagues and society at large.

About The Role

As Wiley builds out its AI and Data Analytics marketing organisation, this role sits at the centre of that effort - responsible for ensuring that what Wiley builds, how it is positioned, and how it is sold is grounded in rigorous market understanding and genuine customer insight.

The Senior Director of Product Marketing & Customer Insights is both a strategic architect and a commercial operator: setting the narrative for a growing portfolio of AI and data products, owning the research infrastructure that informs product and go-to-market decisions, and equipping commercial teams to compete and win in enterprise and R&D-intensive markets.

This is a role for a senior leader who can operate with credibility across Product, Sales, and Executive stakeholders; who understands the complexity of selling AI into large organisations; and who brings the discipline to turn market intelligence and customer voice into decisions, not just deliverables.

Key Responsibilities

Product Marketing

• Develop and own compelling value propositions, messaging frameworks, and positioning for Wiley's AI&DA product portfolio differentiated by customer segment, buying role, and customer maturity stage. Ensure Wiley's positioning is credibly differentiated in a crowded and heavily hyped market, with a clear narrative that cuts through AI market noise.
• Lead go-to-market strategy and execution for new product launches, feature releases, and entry into new verticals working in close partnership with Product, Sales, and the broader marketing organisation. Develop strategies that address the full commercial journey, including converting trials, pilots, and proof-of-concept engagements into contracted revenue.
• Provide strategic input into pricing, packaging, and bundling decisions alongside Product and Commercial leadership, ensuring that how Wiley's AI &DA products are structured for market reflects both customer buying behaviour and competitive dynamics.
• Oversee the build and maintenance of a suite of sales enablement materials including pitch decks, competitive battle cards, solution briefs, technical whitepapers, and ROI and business case tools - that equip the sales team to win across enterprise, corporate R&D verticals.
• Partner with Demand Generation and Content teams to ensure that campaigns are grounded in strong product and market insight. Lead the development of industry analyst engagement (Gartner, Forrester, IDC), and vertical-specific narratives that establish Wiley's credibility and authority in AI and data for R&D-intensive industries.
• Define and track key product marketing metrics including pipeline contribution, win/loss trends, sales enablement adoption, pilot-to-contract conversion rates, and category awareness and share of voice in target markets.

Customer Insights

• Oversee the Voice of Customer (VoC) programme across the customer lifecycle ensuring the delivery of structured research (interviews, surveys, advisory sessions) that surfaces what customers need, how they buy, and where existing products fall short. Ensure these insights are synthesised and consistently operationalised into product, commercial, and marketing decisions rather than filed as reports.
• In partnership with Commercial and Product teams, establish and manage Customer Advisory Boards (CABs) representing Wiley's most strategic AI and data customers. Use these forums to validate product direction, stress-test positioning, and build commercial relationships at senior levels.
• Own win/loss analysis as a formal research function going beyond anecdotal sales feedback to identify structural patterns in why Wiley wins or loses, and translating those findings into actionable recommendations for Product, Sales, and Marketing leadership.
• Commission and synthesise primary and secondary market research to size addressable markets, identify whitespace, and understand where AI and data analytics spend is flowing in target verticals including pharma, biotech, materials science, and corporate R&D functions.
• Develop deep buyer and user personas grounded in original research covering motivations, decision criteria, pain points, and the internal political dynamics that shape how AI and data investments are approved and implemented in enterprise organisations.

Market Intelligence & Competitive Strategy

• Own a systematic competitive intelligence capability covering the AI and data analytics landscape. Ensure that intelligence is current, structured, and actively used to sharpen positioning and sales strategy rather than sitting in a slide deck.
• Monitor market trends, regulatory developments, and shifts in customer sentiment that have implications for Wiley's product strategy and go-to-market approach.
• Serve as the internal authority on the competitive landscape providing regular briefings to Product and Sales and acting as a key input into product roadmap prioritisation.

Leadership & Cross-functional Influence

• Build, lead, and develop a high-performing AI&DA product marketing and customer insights team, establishing clear roles, ways of working, and a culture of commercial rigour and customer empathy.
• Act as a senior voice of the customer and market within Wiley's AI and Data Analytics leadership - ensuring that product development, commercial strategy, and marketing investment are grounded in external reality rather than internal assumption.

Required Qualifications

Master's degree in Marketing, Business, or related field; MBA required

15+ years of progressive product marketing leadership with 8+ years in senior executive roles

Proven track record of leading large product marketing organizations and achieving exceptional revenue growth

Executive-level strategic thinking and advanced business leadership capabilities

Exceptional communication, presentation, and executive presence

Extensive experience collaborating with C-level executives and board-level stakeholders

Advanced expertise in enterprise product marketing strategy, market leadership, and revenue optimization

Proven ability to drive large-scale organizational transformation and lead through significant change

Strong financial leadership and experience managing substantial product marketing investments

Expert knowledge of advanced market research, competitive intelligence, and strategic product development

Demonstrated success in building and leading high-performing senior executive teams

Global market expertise and international business development experience

We power infinite possibilities.

For more than 200 years, we've transformed knowledge into discoveries that shape the world. Today, our global team of innovators, creators, and experts is driving what's next in science, education, and publishingcreating impact that reaches everywhere.

We're not just observers of progress. We're the ones accelerating scientific breakthroughs, advancing learning, and sparking innovation that redefines entire fields and improves lives.

Here, your talent matters. Your ideas have room to grow. And your work creates breakthroughs that can change everything. Wiley is an equal opportunity/affirmative action employer. We evaluate all qualified applicants and treat all qualified applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, disability, protected veteran status, genetic information, or based on any individual's status in any group or class protected by applicable federal, state or local laws. Wiley is also committed to providing reasonable accommodation to applicants and employees with disabilities. Applicants who require accommodation to participate in the job application process may contact tasupport@wiley.com for assistance.

We are proud that our workplace promotes continual learning and internal mobility. Our values support courageous teammates, needle movers, and learning champions all while striving to support the health and well-being of all employees. We offer meeting-free Friday afternoons allowing more time for heads down work and professional development, and through a robust body of employee programing we facilitate a wide range of opportunities to foster community, learn, and grow. We are committed to fair, transparent pay, and we strive to provide competitive compensation in addition to a comprehensive benefits package. The range below represents Wiley's good faith and reasonable estimate of the base pay for this role at the time of posting roles either in the United Kingdom, Canada or USA. It is anticipated that most qualified candidates will fall within the range, however the ultimate salary offered for this role may be higher or lower and will be set based on a variety of non-discriminatory factors, including but not limited to, geographic location, skills, and competencies. When applying, please attach your resume/CV to be considered.

Salary Range:

160,500 USD to 236,233 USD

Autonomous Pilot Integration Team Lead

Founded in 2015, Shield AI is a venture-backed defense-tech company with the mission of protecting service members and civilians with intelligent systems. Its products include Hivemind autonomy software and V-BAT and X-BAT aircraft. With offices and facilities across the U.S., Europe, the Middle East, and Asia-Pacific, Shield AI's technology actively supports operations worldwide.

Job Description:

The Autonomous Pilot Integration team for expeditionary platforms builds autonomy solutions for V-BAT an unmanned aircraft operating in expeditionary environments for ISR, target acquisition, communications, and multi-agent missions. The team also builds autonomy for X-BAT, a new platform under development by the aircraft team; for X-BAT, the team builds on top of the existing mission autonomy solution from the Strategic Systems (ACP) portfolio and works closely with the aircraft team on the flight-autonomy interface. We combine capabilities from the Autonomy Capabilities team (motion planning, tactics), the Perception team (e.g., ViDAR, ATR), and the HivemindSDK to develop the autonomy software that runs on these platforms, then integrate, validate, and field it on the real hardware for U.S. and international defense customers. Our engineers write new autonomy code such as mission behaviors, platform-specific control (including VTOL transitions), multi-agent coordination, contingencies, and executive autonomy and own it end-to-end from software-in-the-loop, to hardware-in-the-loop, to vehicle-in-the-loop, to live test exercise.

In this role, you'll lead a team of autonomy engineers focused primarily on Hivemind on V-BAT, with growing scope on Hivemind on X-BAT owning their delivery, their growth, and the technical health of your area. A core part of the job is growing the team: hiring strong engineers, mentoring them through hard technical work, and shaping their career development. You'll stay technically active writing code where it best serves the team, staying close to the integration work, making sound technical decisions, and leading them through the design, development, and delivery of a major capability or program. A defining part of this role is working in extreme partnership with the aircraft team that builds and maintains V-BAT and X-BAT the relationship and tight coordination with them is critical to your team's success. You'll also partner closely with the Autonomy Capabilities, Perception, and GCS teams, feature crews, customer/program offices, the operator community that flies V-BAT today, and prospective customers for X-BAT as the new platform matures. This portfolio has a strong fielded-operator culture long-endurance ISR missions, customer-driven workflow iteration, and demanding live exercises across multiple U.S. and international services and you'll set the pace for your team accordingly.

What you'll do:

• Lead the Team Manage a small-to-mid-sized engineering team (typically 510 engineers); own performance, growth, leveling, and delivery; run 1:1s, performance reviews, and team rituals.
• Grow the Team via Hiring Drive hiring for your area: identify the skills you need, partner with recruiting, run interviews, set the bar, and personally close strong candidates.
• Grow Engineers Technically Mentor engineers through hard problems; create stretch opportunities; give direct, actionable technical feedback; help engineers level up in both skill and impact.
• Aircraft Team Partnership Maintain an exceptionally close, daily working relationship with the aircraft team that builds and maintains V-BAT coordinating continuously on platform changes, autopilot interface evolution, sensor integration, hardware/software compatibility, and release planning. For X-BAT, work closely with the aircraft team to define and integrate the flight-autonomy interface. The success of this role depends heavily on these partnerships.
• Develop & Field Autonomy Develop & integrate autonomy software solutions onto V-BAT, including payload and sensor integration (e.g., payload computer bring-up, ViDAR, EO/IR), integration with the custom V-BAT autopilot and its control modes (e.g., HSA, waypoint), multi-agent coordination, and customer release cadence and lead a small team through the design, development, and delivery of a major capability or program.
• Technical Leadership Lead a small feature crew or sub-program; set technical direction, break down work, unblock the team, and report progress to leadership and stakeholders.
• Hands-on Technical Contribution Stay active in the code; contribute directly where it serves the team prototyping new capabilities, taking on deep technical analysis of hard problems, or absorbing critical work during demo crunch. This is a manager role, not a managing-only role.
• Collaboration Across Teams & Partners Act as a primary technical interface with the Autonomy Capabilities team (motion planning, tactics), the Perception team, the GCS team, feature crews, the Strategic Systems (ACP) portfolio (whose existing mission autonomy solution underpins X-BAT), and customer/program offices (U.S. and international services); author and negotiate ICDs and interface contracts rather than just consume them.
• Design & Documentation Drive design reviews, ICDs, and post-mortems for your area; push the team toward higher rigor and close process gaps that span teams.
• Pre-deployment Preparation Own the build, configuration, and validation process for mission-ready systems and customer releases; coordinate hardware/software compatibility, mission readiness, release cadence, and operator-facing workflow validation with capability and feature teams.
• On-site Test & Mission Support Travel to test sites, customer exercises, and operator training/deployment events to support live mission operations (flight tests, range exercises, multi-agent live events, customer demonstrations, and fielded operator support), including safety checks, system bring-up, and troubleshooting under time-critical constraints.
• Hardware/Software Debugging Diagnose and resolve integration issues across complex autonomy stacks, payload computers, and embedded systems in lab and field environments including memory, CPU, and timing profiling under operationally-representative loads.
• Mission Data & Debrief Support Capture mission and test data, reproduce issues in simulation, and partner with autonomy capability owners to drive fixes back into the next build.
• Continuous Improvement Build tools and processes to improve integration timelines, test/mission reliability, and team efficiency across deployment cycles.
• C2 Interoperability & Standards Own the interface contracts with GCS and C2 providers and drive compliance against common message and open-systems standards (e.g., STANAG 4586, UCI, OMS).
• Travel Requirement Members of this team typically travel around 20-30% of the year (to different office locations, customer sites, operator training and deployment events, and integration events).

Required qualifications:

• BS/MS in Computer Science, Electrical Engineering, Mechanical Engineering, Aerospace Engineering, and/or similar degree, or equivalent practical experience
• Typically requires a minimum of 7 years of related experience with a Bachelor's degree; or 5 years and a Master's degree; or 4 years with a PhD; or equivalent work experience.
• 2+ years of direct people-management experience (running 1:1s, performance reviews, hiring decisions, growth planning).
• Demonstrated experience building or growing an engineering team including interviewing, hiring, and onboarding new engineers.
• Track record of mentoring engineers and growing their technical skill and career trajectory.
• Demonstrated experience leading a small technical team or owning a major capability from design through field delivery.
• Experience authoring or negotiating interface contracts / ICDs with internal or external stakeholders.
• Direct experience with Group 3 unmanned aircraft, VTOL platforms, or comparable medium-sized unmanned systems.
• Experience with multi-agent autonomy.
• Strong proficiency in C++, with experience developing or integrating real-time or latency-sensitive systems.
• Proficiency in Linux-based development and experience working with embedded systems, shell scripting, and system diagnostics.
• Familiarity with middleware, pub-sub, or IPC frameworks used in autonomy or robotics systems (e.g., DDS, message buses).
• Hands-on experience supporting live exercises, customer demonstrations, or operational test events for medium unmanned aircraft or fielded autonomous systems.
• Experience with autonomy simulation environments for testing and validation.
• Strong problem-solving skills, with the ability to troubleshoot and optimize system performance across the full stack.
• Excellent communication and teamwork skills, with the ability to work effectively in a collaborative, multidisciplinary environment.
• Ability to obtain a SECRET clearance.

Preferred qualifications:

• Direct experience integrating autonomy with custom or in-house autopilot stacks at the platform integration level.
• Experience

Commercial Sales & Service Role

Provides daily operational service support and ensures the delivery of exceptional client experiences. Resolves client problems in a prompt and effective manner, while ensuring that enhancement opportunities are identified and addressed or referred during client service interactions.

• Leads and executes business development plans so that business goals are achieved or exceeded.
• Participates on client calls as required.
• Addresses customer services issues according to established guidelines, escalating as required.
• Develops solutions for customer issues, engaging multiple stakeholders as required.
• Identifies process improvements to enhance efficiency and better meet the evolving needs of key clients.
• Creates policies and procedures for to ensure quality client service and product delivery while protecting the Banks' interests and managing risk.
• Manages databases and provides support for analysis, forecasting and/or data visualization, ensuring adherence with data governance standards.
• Collaborates with others to develop and implement processes to meet client expectations and ensure consistency across the Commercial Bank segments.
• Participates in audit and client issue resolution, addressing irregularities and driving corrective actions ensuring proper escalation per established procedures.
• Designs comprehensive training programs to enhance team capabilities and align with strategic objectives.
• Collaborates with managers to develop and implement processes and procedures to meet client expectations and ensure consistency across the Commercial Bank segments.
• Engages with clients to understand and diagnose service needs, ensuring concerns are addressed promptly and effectively.
• Responds to and facilitates the resolution of client service requests.
• Collects and analyzes client feedback to identify service gaps, enhance operational performance, and optimize client satisfaction.
• Ensures all client interactions, documentation, and issue resolutions comply with bank policies, regulatory requirements, and internal controls.
• Fosters a culture aligned to BMO purpose, values and strategy and role models BMO values and behaviours in all that they do.
• Ensures alignment between values and behaviour that fosters diversity and inclusion.
• Regularly connects work to BMO's purpose, sets inspirational goals, defines clear expected outcomes, and ensures clear accountability for follow through.
• Builds interdependent teams that collaborate across functional and operating groups to create the highest value for all stakeholders.
• Attracts, retains, and enables the career development of top talent.
• Improves team performance, recognizes and rewards performance, coaches employees, supports their development, and manages poor performance.
• Focus is primarily on business/group within BMO; may have broader, enterprise-wide focus.
• Provides specialized consulting, analytical and technical support.
• Exercises judgment to identify, diagnose, and solve problems within given rules.
• Works independently and regularly handles non-routine situations.
• Broader work or accountabilities may be assigned as needed.
• Take measured risks while protecting the bank by applying our Risk Management Framework in the execution of your role, in line with our Risk Culture and within our approved Risk Appetite, making sound and risk informed decisions that align to business strategy, protect assets, and adhere to applicable policy documents (Frameworks, Policies, Standards, Procedures and Supporting documents), laws and regulations.

Qualifications:

• 5 7 years of relevant experience in Client Relationship, Financial Services or Service Excellence in a corporate or banking environment is preferred.
• Bachelor's degree preferred; Business Administration, Finance or Marketing preferred. Any other related discipline or commensurate work experience considered.
• Deep knowledge and technical proficiency gained through extensive education and business experience.

Advanced level of proficiency:

• Product Knowledge
• Regulatory Compliance
• Data Analysis Reporting
• Document Management
• Microsoft Office
• Project Management
• Problem-Solving
• Detail-Oriented
• People Management
• Stakeholder Management
• Strategic Thinking

Salary: $88,800.00 - $165,600.00

Pay Type: Salaried

The above represents BMO Financial Group's pay range and type. Salaries will vary based on factors such as location, skills, experience, education, and qualifications for the role, and may include a commission structure. Salaries for part-time roles will be pro-rated based on number of hours regularly worked. For commission roles, the salary listed above represents BMO Financial Group's expected target for the first year in this position.

BMO Financial Group's total compensation package will vary based on the pay type of the position and may include performance-based incentives, discretionary bonuses, as well as other perks and rewards. BMO also offers health insurance, tuition reimbursement, accident and life insurance, and retirement savings plans.

About Us

At BMO we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world.

As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one for yourself and our customers. We'll support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, we'll help you gain valuable experience, and broaden your skillset.

BMO is proud to be an equal employment opportunity employer. We evaluate applicants without regard to race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or any other legally protected characteristics. We also consider applicants with criminal histories, consistent with applicable federal, state and local law.

BMO is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process, please send an e-mail to BMOCareers.Support@bmo.com and let us know the nature of your request and your contact information.

Manager Of Business Transformation

The Manager of Business Transformation will participate in all phases of BDO System Integration projects. The successful candidate will assist the pre-sales team by conducting solution assessments, lead and/or participate in Business Transformations Sessions that provide process engineering and requirements gathering at the start of our system implementation projects. Our goal in business transformation is to help our clients determine best practices and efficient processes in which to conduct day-to-day operations for all functional areas. After the Transformation phase is complete, the Manager of Business Transformation is the lead conduit between the client and the BDO delivery team to ensure the application meets the agreed requirements.

Job Duties:

• Conducts sessions with the Sales teams from BDO and Microsoft to understand the high-level scope of a potential engagement
• Works with pre-sales and delivery teams to organize product demonstrations
• Prepares budgetary estimates for projects of all sizes, in collaboration with the delivery team and prospective client, supporting the pre-sales team
• Assists in preparation of the project SOW
• Facilitates Executive Alignment and Business Transformation workshops with clients and prospective clients
• Creates process catalog and maps for key business processes
• Comprehends each current state process and guides the client in the determination of the optimal future state process, according to BDO's Business Transformation methodology
• Works as a member of the Business Transformation team to collect process requirements and enhancement opportunities for what the future state process must include
• Provides determination of the general size and complexity of each process in scope for enhancement or replacement by the project
• Works with the Delivery Manager and Technical Solutions Architect to provide estimates for the future phases of the project
• In certain projects, participates in the continuing solution delivery. This may include roles as delivery lead or engagement manager for a project
• Maintains an ongoing positive relationship with client stakeholders
• Travel up to 25%, as needed
• Other duties as required

Supervisory Responsibilities:

• Supervises project teams during transformation workshops and assessments

Qualifications, Knowledge, Skills, and Abilities:

Education:

• Bachelor's degree AND eight (8) or more years of industry experience with Business Application delivery, required; OR
• High School Diploma/GED AND ten (10) or more years of industry experience with Business Applications delivery, required

Experience:

• Ten (10) or more years of general business management, required
• Five (5) or more years general functional knowledge within the Microsoft Dynamics 365, SAP, or Oracle ERP applications for all application areas, required
• Five (5) or more years' experience in implementing business process improvements, required
• Four (4) or more years of experience preparing or reviewing statements of work for implementation projects, preferred
• Client facing best practice consulting experience, preferred

License(s)/Certification(s):

• Architect level certification with the following technologies: Dynamics 365 Finance, Dynamics 365 Supply Chain, Dynamics 365 Commerce, Dynamics 365 Architecture, preferred

Software:

• Experience with one (1) or more of the following solutions, required:
  • Dynamics 365 F&SCM
  • Dynamics 365 Customer Engagement
  • Oracle
  • SAP
  • Infor
• Proficient with Microsoft Office Applications, required
• Azure DevOps experience, preferred

Language(s):

• N/A

Other Knowledge, Skills & Abilities:

• Strong analytical, problem solving, facilitation, documentation, and communication skills
• Excellent communication and presentation skills, both verbal and written
• Excellent interpersonal and customer relationship skills
• Business process analysis, design, and process flow skills
• Excels at operating in a fast-paced technical environment

Keywords: Microsoft Dynamics Finance & Operations, Dynamics F&O, Microsoft Finance and Supply Chain Management, Microsoft F&SCM, Microsoft Dynamics 365, Dynamics 365 CRM, Microsoft Customer Experience Platform, Business Process modelling, Process Analysis, Business Analyst, BA,, Requirements Gathering, User Experience, User Enablement, Data Visualization, Software,, Custom Applications, Data Analytics, Cloud Strategy, SharePoint, Office 365, O365, SFDC, D365, Acumatica, NetSuite. OpenAir, Ceridian, Dayforce, HCM, Human Capital Management, Delivery Lead, Project Management

Individual salaries that are offered to a candidate are determined after consideration of numerous factors including but not limited to the candidate's qualifications, experience, skills, and geography. National Range: $142,000 - $205,000 Maryland Range: $142,000 - $205,000 NYC/Long Island/Westchester Range: $142,000 - $205,000