Retail Service Specialist

Compensation Pay Range: $15.00 - $20.00

The actual hourly rate will equal or exceed the required minimum wage applicable to the job location. Additional compensation includes annual, quarterly performance, or premiums may be paid in amounts ranging per hour in specific circumstances. Premiums may be based on schedule, facility, season, or specific work performed. Multiple premiums may apply if applicable criteria are met.

The Retail Service Specialist will support the Store Manager and Assistant Managers in areas of sales, customer service, store appearance, and store operations. This position will also assume shift management responsibilities in the absence of Assistant or Store Manager.

Bilingual candidates encouraged to apply.

ESSENTIAL JOB FUNCTIONS

• Lead store team members in providing excellent customer service to retail and professional customers.
• Supervise the customer service levels on the retail showroom to include team member execution on customer service programs (Related sales, Hi5, Rock the Call, Never Say No, Rock the Lot, etc)
• Ensure telephone is answered according to company policy.
• Ensure all buy online/ship to store, hub and store to store transfers, and DC add orders are processed in a timely manner and customers are contacted upon shipment arrivals as needed.
• Ensure special orders and outside purchases are handled efficiently and according to procedure, utilizing electronic outside purchase order ledger.
• Ensure retail customer returns and exchanges are processed in an efficient and friendly manner, refunds are issued accurately using the correct payment methods, and returned merchandise is processed or staged in the returns area correctly.
• Ensure all merchandise, including core charges and warranties, are invoiced before product leaves the store.
• Ensure that Zipline messages are communicated and Image Maker and merchandising tasks are delegated and completed as assigned.
• Ensure team members are adhering to the posted work schedule, changes/deviations are being approved by a member of management, and team members are clocking in/out according to company policy.
• Perform all store opening/closing duties, including performing day end procedures, verifying/securing money/deposits according to company policy, preparing bank deposits as needed, ensuring all night security lights are on, locking doors and securing building, arming/disarming security alarms, and checking/securing/locking delivery vehicle(s) parked in secure designated area.
• All other duties as assigned.

SKILLS/EDUCATION/KNOWLEDGE/EXPERIENCE/ABILITIES

Required:

• Strong communication skills
• Ability to obtain RSS Certification

Desired:

• Retail sales experience, preferably in auto parts
• Automotive systems and repair knowledge
• ASE Certification
• Fluency in multiple languages (Spanish is highly desired)

O'Reilly Auto Parts has a proven track record of growth and stability. O'Reilly is full of successful career stories and believes in a strong promote-from-within philosophy, encouraging you to grow your career along with the organization.

Total Compensation Package:

• Competitive Wages & Paid Time Off
• Stock Purchase Plan & 401k with Employer Contributions Starting Day One
• Medical, Dental, & Vision Insurance with Optional Flexible Spending Account (FSA)
• Team Member Health/Wellbeing Programs
• Tuition Educational Assistance Programs
• Opportunities for Career Growth

O'Reilly Auto Parts is an equal opportunity employer. The Company does not discriminate on the basis of race, religion, color, national origin or ancestry (including immigration status or citizenship), sex, sexual orientation, gender identity, pregnancy (including childbirth, lactation, and related medical conditions,) age (40 and over), veteran status, uniformed service member status, physical or mental disability, genetic information (including testing or characteristics) or another protected status as defined by local, state, or federal law, as applicable.

Qualified individuals with a disability may be entitled to reasonable accommodation under the Americans with Disabilities Act. If you require a reasonable accommodation during the application or employment process, please send an email to: rar@oreillyauto.com or call (800) 471-7431 option 1, and provide your requested accommodation, and position details.

Sushi Chef

The following and other duties may be assigned as necessary:

• Prepare, season, and roll sushi, sashimi, nigiri, specialty rolls, and other Japanese-inspired dishes in accordance with established recipes and presentation standards.
• Maintain high standards for seafood handling, freshness, quality, and presentation while ensuring all food safety and sanitation procedures are followed.
• Exhibit advanced knife skills including fish fabrication, seafood preparation, classic cuts, and proper knife maintenance and sharpening.
• Prepare sushi rice, sauces, garnishes, and accompanying ingredients while ensuring consistency and quality.
• Perform assigned kitchen functions including sushi station preparation, plating, prep, production, saut, grill, fryer, and other culinary operations as needed.
• Assist culinary leadership with monitoring quality control, food presentation, and operational standards within the sushi and kitchen stations.
• Maintain a clean, organized, and fully stocked sushi station while ensuring compliance with all health and sanitation standards.
• Partner with culinary leadership to ensure efficient workflow and timely preparation during high-volume service periods.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Must be at least 21 years of age.

• Culinary or Associate's Degree or equivalent from two-year college or technical school; or equivalent combination of education and experience.
• Minimum of 3 years of culinary experience in a high-volume kitchen environment, including experience preparing sushi, sashimi, specialty rolls, and seafood-focused cuisine preferred.
• Knowledge of applicable food preparation methods and measures for assigned function
• Ability to earn and maintain a current Food Handlers Card
• Must be able to acquire and maintain appropriate gaming license
• Knowledge of sushi preparation techniques, seafood handling, rice preparation, and Japanese culinary presentation standards preferred.

Ability to read and interpret documents In English, such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to read and communicate verbally in English. Written communication skills in English may also be required.

Ability to add, subtract, multiply, and divide into all units of measure, using whole numbers, common fractions, and decimals. Ability to perform these operations using units of American money and weight measurement, volume, and distance. Must be able to efficiently and accurately count money and gaming chips and make a change. Possess the ability to operate an adding machine and have basic computer skills.

Ability to apply commonsense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.

Team members must be able to qualify for licenses and permits required by federal, state, and local regulations.

While performing the duties of this job, the team member is regularly required to stand and use hands to finger, handle, or feel objects, tools, or controls. The team member frequently is required to reach with hands and arms and talk or hear. Specific vision abilities required by this job include close vision, color vision, and peripheral vision.

The team member must regularly lift and/or move up to 25 pounds, frequently lift and/or move up to 50 pounds, and occasionally lift and/or move up to 75 pounds, and must have the ability to push, pull, reach, bend, twist, stoop, stack, crouch, kneel and balance when performing job duties in varying work areas such as confined spaces.

The work environment characteristics described here represent what a team member encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually very loud. Team member will be exposed to an environment containing unrestricted secondhand tobacco smoke.

Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

Responsive Recruiter

Benefits:

• Bonus based on performance
• Competitive salary
• Flexible schedule
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development

About Our Agency:

I graduated from St. Ambrose University with a degree in Accounting, and I'm originally from Bloomington, Illinois the home of State Farm. I'm married to my wife, Hillary, and we have two children, Jackson and Olivia, with a baby boy on the way in April. I've been a State Farm agent for six years, and before that I spent five years working in accounting at State Farm Corporate. State Farm is truly in my blood. Growing up in Bloomington, State Farm was the largest employer in town, and I always admired the agents and employees who represented such a respected company. Now, having the chance to serve my own community as an agent is something I consider a dream realized. We run a laid-back office, but we're very serious about growthboth personally and professionally. We want to grow our agency, develop our individual careers, and stay committed to continuous improvement. I firmly believe you're either getting better or getting worse; you never stay the same. I currently have a team of five, and I'm always looking for dynamic individuals who work hard, show initiative, love helping others, do the right thing, and thrive as great teammates. Team members enjoy 10 days of PTO plus sick and bereavement leave, a 50% health insurance subsidy, a 38-hour work week, no weekends, and unlimited earning potential. If you're looking for an agency where you can grow, contribute, and be part of something meaningful, you'll fit right in here.

Role Description:

Grant Milling - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member. Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry, we invite you to apply and become a valued member of our team.

Responsibilities:

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

Qualifications:

• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.

Compensation: $50,000.00 - $70,000.00 per year

My team's mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams. We are located in Nashville, TN and help customers with their insurance and financial services needs, including:

• Auto insurance
• Home insurance
• Life insurance
• Retirement planning

State Farm agents are independent contractors who hire their own employees. State Farm agents' employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.

Billing & Operations Specialist

A premier immigration law firm dedicated to providing strategic legal solutions for corporate and individual clients is looking for a highly organized, career-driven professional to join our team as a Billing & Operations Specialist. This role is a hybrid of high-level legal billing and strategic office operations, offering a clear path toward a leadership position.

The ideal candidate will manage complex legal billing cycles, handle corporate client accounts, and oversee general office administration. Beyond daily tasks, you will be responsible for leading the firm's transition toward automated accounting and digital contract management systems.

Legal Billing & Invoicing: Manage and execute billing involving Embassy and USCIS fee schedules.

Calculate Attorney Fees, Government Filing Fees, and ancillary costs (FedEx, copying/handling) to generate precise invoices.

Oversee Corporate Client Billing based on specific Annual Base Fee Schedules.

Accounts & Compliance: Serve as the primary contact for client inquiries regarding billing history and expenses.

Manage tax-related documentation, including the issuance of 1099s.

Oversee Accounts Receivable (AR) and Accounts Payable (AP) to ensure firm liquidity.

Back-Office Administration: Track internal expenses, manage supply orders, and handle insurance premium payments.

Maintain overall office infrastructure and vendor relationships.

Systems Innovation (Strategic Goal): Lead the transition to a robust, automated accounting system.

Design and implement automation for recurring contracts and retainer agreements.

Travel Occupational Therapy Assistant

Fusion Medical Staffing is seeking a skilled Occupational Therapy Assistant for a 26 week travel assignment in Los Altos, CA. As a member of our team, you'll have the opportunity to make a positive impact on the lives of patients while enjoying competitive pay, comprehensive benefits, and the support of a dedicated clinical team.

Required Qualifications:

• Valid Occupational Therapy Assistant license in compliance with state regulations
• Current BLS Certification (AHA/ARC)

Preferred Qualifications:

• COTA Certification (NBCOT)
• Graduate of an accredited program in occupational therapy
• Occupational Therapy Assistant experience, but New Grads are welcome to apply
• Other certifications or licenses may be required for this position

Summary:

The Occupational Therapy Assistant provides direct, hands-on therapeutic interventions to support patients in regaining or developing skills necessary for daily living. Working under the supervision of a licensed OT, the Occupational Therapy Assistant implements individualized treatment plans, assists with adaptive techniques and equipment, and educates patients and their families on strategies to enhance functional independence.

Essential Work Functions:

• Deliver individualized occupational therapy interventions and treatments in accordance with the established treatment plan
• Maintain and operate adaptive equipment and assistive devices integral to occupational therapy interventions
• Provide education to patients and care givers about occupational therapy techniques and strategies for effective self-management
• Collaborate with Occupational Therapists and other healthcare professionals to coordinate comprehensive patient care and ensure continuity of treatment
• Monitor patient responses during treatment, accurately document outcomes in the medical record
• Promptly report findings to the supervising Occupational Therapist
• Provide care in diverse clinical settings, including hospitals, rehabilitation centers, and community clinics, adapting interventions to meet the specific needs of each environment
• Adjust effectively to various clinical settings and evolving patient care needs, demonstrating flexibility in practice
• Prioritize tasks efficiently to manage multiple patients and responsibilities in a dynamic work environment
• Maintain a safe treatment environment by adhering to infection control protocols, safety guidelines, and regulatory standards while addressing patients' comfort needs during therapy sessions
• Perform additional duties assigned within scope of practice

Required Essential Skills:

• Critical thinking, service excellence and good interpersonal communication skills
• The ability to read, write, & communicate in the English language is required
• Ability to read/comprehend written instructions, follow verbal instructions, and proficiency in PC skills
• Physical Abilities - Remain in a stationary position, move about, move equipment (50-100lbs), pushing, pulling, bending
• Interpersonal Skills - To work effectively with a variety of personnel (professional and ancillary) to present a positive attitude and professionalism
• Technical/Motor Skills - Ability to grasp, fine manipulation, pushing/pulling and able to move about when assisting with procedures and/or using department equipment.
• Mental Requirements - Must be able to cope with frequent contact with the general public, customers, and meeting deadlines under pressure. Must be able to work under close supervision occasionally as well as working without assistance from other personnel. Must be able to contend with irregular activity schedules occasionally and continuous concentration to detail
• Sensory - Visual acuity, ability to effectively communicate.

Benefits Include:

• Highly competitive pay for travel professionals
• Comprehensive medical, dental, and vision insurance with first day coverage
• Paid Time Off (PTO) after 1560 hours
• Life and Short-term disability offered
• 401(k) matching
• Aggressive Refer-a-friend Bonus Program
• 24/7 recruiter support
• Reimbursement for licensure and CEUs

Why Choose Fusion? At Fusion Medical Staffing, our goal is to improve the lives of everyone we touch, and we're always looking for people like you to join our mission. Your passion for helping others deserves a partner just as committed to supporting you that's why we offer day one insurance, $0 copay for mental health services, scholarships and awards, exclusive discounts, and more. From your personal recruiter to our clinical and traveler experience teams, we're here to guide and celebrate you along your journey. You take care of others; we take care of you.

Other Duties Disclaimer: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Other duties may be assigned. This job description is not a comprehensive list of all activities, duties or responsibilities that are required of the employee for this job and is subject to change at any time with or without notice.

Creating Peace of Mind by Pioneering Safety and Security

At Allegion, we help keep the people you know and love safe and secure where they live, work and visit. With more than 40 brands, 14,000+ employees globally and products sold in 130 countries, we specialize in security around the doorway and beyond.

Shipping Supervisor - Greenfield, IN

The Shipping Supervisor is responsible for managing the company's shipping and receiving operations to ensure efficiency and accuracy. This role involves overseeing a team of shipping clerks and stagers to guarantee adherence to all shipping protocols and timely processing of shipments. The successful candidate will demonstrate strong leadership skills, attention to detail, and a commitment to maintaining high standards in logistical processes.

What You Will Do:

• Oversee and manage daily shipping and receiving operations, supervising a team of up to 40 full time and temp employees to ensure compliance with standard procedures and operational efficiency.
• Administer employee timecards using Kronos, ensuring accurate tracking and reporting of hours worked.
• Utilize the MDI process to audit packing operations, ensuring no items remain in packing for more than 48 hours.
• Manage the RFGM process and conduct daily audits to ensure RFGM inventory is cleared by the end of each shift.
• Ensure "Ship Drop" inventory is processed within two hours daily to maintain workflow efficiency.
• Ship and stage the required number of lines to meet OTP (On-Time Performance) and OTA (On-Time Arrival) daily goals.
• Achieve OTP/OTA daily targets and monthly financial objectives in alignment with AOP (Annual Operating Plan) goals.
• Coordinate with first-shift teams to ensure seamless shipping and receiving processes.
• Work closely with first shift receiving leaders to ensure all materials are received and moved on the same day they arrive.
• Ensure no partial lines are shipped on any order; partial orders are acceptable, but individual lines must not be split.
• Maintain daily MDI metrics and review takt sheets, providing coaching and training to address underperformance.
• Manage the PO receipt process, ensuring all purchase orders are received and recorded on the same day.
• Maintain 5S standards within the department and on the LTL pad, ensuring the receiving dock is cleared daily.
• Oversee the BOL (Bill of Lading) process to ensure every skid has the correct BOL attached for transport.
• Onboard and coach Team Leaders on fundamental leadership skills to support team development.
• Manage Fast Track shipments with OTA compliance rate, ensuring timely delivery.
• Always adhere to company policies and procedures.
• Communicate effectively with internal departments and external partners to foster collaboration and resolve issues.
• Identify and implement efficient shipping procedures and strategies to enhance operational accuracy and productivity.
• Address shipping and receiving concerns promptly, escalating significant issues when necessary.
• Monitor staff performance against organizational objectives and maintain accurate process records.

What You Will Need to Succeed:

• Bachelor's degree in operations management; Logistics, Materials, and Supply Chain Management; Engineering; Business Administration and Management; or a related field is highly preferred
• 5+ years of experience leading teams recommended
• Experience in a fast-paced manufacturing or logistics environment
• Working knowledge of lean manufacturing principles
• Ability to lead and engage team towards a common vision
• Problem-solving skills
• Strong oral and written communication skills
• Detail oriented and strong organizational skills

Allegion is a Great Place to Grow your Career if:

• You are seeking a rewarding opportunity that allows you to truly help others. With thousands of employees and customers around the world, there's plenty of room to make an impact. As our values state, "this is your business, run with it".
• You value personal well-being and balance, because we do too!
• You're looking for a company that will invest in your professional development. As we grow, we want you to grow with us.
• You want a culture that promotes work-life balance. Our employees enjoy generous paid time off, because at Allegion we recognize that you have a full life outside of work!

What You'll Get from Us:

• Health, dental and vision insurance coverage, helping you "be safe, be healthy"??
• A commitment to your future with a 401K plan, offering a 6% company match and no vesting period
• Tuition Reimbursement??
• Employee Discounts through Perks at Work?
• Community involvement and opportunities to give back so you can "serve others, not yourself"
• Opportunities to leverage your unique strengths through CliftonStrengths testing and coaching

Apply Today!

Join our team of experts today and help us make tomorrow's world a safer place!

Not sure if your experience perfectly aligns with the role? Studies have shown that some people are less likely to apply to jobs unless they meet every single qualification and every single preferred qualification of a job posting. At Allegion, we are dedicated to building a diverse, inclusive, and authentic workplace. So, if you're excited about this role but your past experience doesn't align perfectly with every item in the job description, we encourage you to apply anyway. You may be just the right candidate for this role.

We Celebrate Who We Are!

Allegion is committed to building and maintaining a diverse and inclusive workplace. Together, we embrace all differences and similarities among colleagues, as well as the differences and similarities within the relationships that we foster with customers, suppliers and the communities where we live and work. Whatever your background, experience, race, color, national origin, religion, age, gender, gender identity, disability status, sexual orientation, protected veteran status, or any other characteristic protected by law, we will make sure that you have every opportunity to impress us in your application and the opportunity to give your best at work, not because we're required to, but because it's the right thing to do. We are also committed to providing accommodations for persons with disabilities. If for any reason you cannot apply through our career site and require an accommodation or assistance, please contact our Talent Acquisition Team.

Logistics For The Industrious

At Venture, we help our clients deliver their products, their promises, and their potential every day. If you believe in delivering great customer service, value partnership, and are always looking for a challenge, we'd like to meet you.

Position Summary

The Brokerage Carrier Capacity Manager operates in a player/coach role, combining hands-on freight execution with leadership and team development responsibilities. This position is responsible for overseeing real-time tracking and tracing, managing carrier capacity, and ensuring consistent load coverage and service execution across all shifts, including after-hours operations. The role requires direct involvement in daily operations while coaching team members to improve performance, accountability, and service quality. The Capacity Manager partners closely with Carrier Sales, Dispatch, and Customer Service to proactively manage freight, resolve issues, and maintain high levels of customer satisfaction.

Essential Job Functions For This Position

• Manage load coverage and ensure adequate carrier capacity is secured across all freight, including high-volume and critical shipments
• Oversee and actively participate in real-time tracking and tracing of all active shipments to ensure on-time pickups, deliveries, and accurate status updates
• Provide hands-on support for escalations, including missed pickups, late deliveries, service failures, and in-transit disruptions.
• Lead and support after-hours and weekend freight operations, ensuring continuity of service and timely issue resolution.
• Coach, mentor, and develop team members in tracking, tracing, and carrier operations functions.
• Monitor and enforce communication standards between carriers and internal teams to ensure visibility and accuracy.
• Utilize TMS and tracking technologies to monitor load performance, tracking compliance, and exception management.
• Drive accountability for KPIs such as on-time performance, tracking compliance, and responsiveness.
• Demonstrate a consistently positive and professional demeanor, fostering a collaborative and inclusive work environment
• Encourage constructive dialogue for the team, even during periods of change or challenge
• Handle sensitive information with discretion and integrity. Uphold confidentiality standards in all communications and decisions, ensuring trust and compliance with organizational policies and legal requirements
• Maintains accurate and timely documentation of employee interactions in accordance with HR policy

Other Significant Job Functions Include

• Assist with onboarding and continuous training programs for new and existing team members
• Identify operational inefficiencies and implement process improvements to enhance service levels
• Collaborate with Carrier Sales to strengthen carrier relationships and improve network reliability
• Analyze performance data and trends to identify opportunities for improvement in carrier performance and service execution
• Support cross-functional initiatives related to capacity planning, scalability, and operational excellence
• Provide real-time communication to leadership regarding service risks, delays, and capacity constraints
• Maintain regular and reliable attendance, along with being available in an on-call status
• Comply with company policies and procedures and all applicable laws and regulations
• Perform additional duties as assigned

Requirements

Required Education / Experience

• High school diploma or equivalent required
• 35+ years of experience in transportation brokerage, logistics, or supply chain operations
• Minimum 12 years of experience in a leadership, supervisory, or team lead capacity
• Proven experience managing freight in a fast-paced, high-volume environment

Preferred Education / Experience

• Bachelor's degree in Logistics, Supply Chain Management, Business, or related field
• Experience in a brokerage environment with carrier capacity, dispatch, or carrier sales exposure
• Experience managing multi-shift or after-hours operations
• Demonstrated success in improving operational KPIs and team performance

Required Skills (Technical, Clerical, Language, Etc.)

• Proficiency in Transportation Management Systems (TMS) and load tracking platforms
• Strong understanding of freight lifecycle, carrier operations, and brokerage workflows
• Excellent verbal and written communication skills
• Proven ability to lead in a "player/coach" capacity (hands-on + leadership)
• Strong problem-solving and decision-making abilities in time-sensitive situations
• Ability to multitask and prioritize effectively in a high-pressure environment
• Leadership and coaching skills with ability to hold team members accountable
• High attention to detail and strong organizational skills
• Proficiency in Microsoft Office (Excel, Outlook, Teams)
• Accepts constructive criticism with professionalism and uses it as a tool for continuous learning and skill enhancement
• Effectively communicates with personnel at all organizational levels, both internal and external, to foster collaboration and drive process improvements
• Strong listening skills to fully understand customer concerns, able to respond with thoughtful solutions, and handle criticism constructively and without emotional reactivity

Preferred Skills (Technical, Clerical, Language, Etc.)

• Experience with advanced reporting, data analysis, or performance dashboards
• Strong carrier network knowledge and market awareness
• Experience working with automated tracking tools and digital freight platforms
• Continuous improvement mindset with experience implementing process enhancements

Physical Demands

• Sedentary in nature
• Repetitive computer and telephone usage
• Periodic inter office movement to communicate with others
• Ability to work and stay focused in a fast-paced office environment

Work Environment

• Fast paced, high volume work environment

Benefits

• Competitive Pay
• Opportunity for career advancement
• Generous Vacation / Paid Time Off
• Paid Holidays
• 401K with company match from day 1
• Medical, Dental, Vision Insurance
• Basic and Supplemental Life Insurance

This Position Description is not intended to guarantee, and does not guarantee, ongoing employment or employment for a definite term, either in this position or with the Company. Absent an enforceable written contract to the contrary, and to the fullest extent allowed by federal, state and local law, an employee's employment relationship with the Company is at-will.

IT Portfolio Manager

Insight Global's client is building out its Transformation Management Office (TMO) and is seeking an experienced IT Portfolio Manager to serve as an internal consultant across enterprise technology. This individual will provide portfolio governance, financial oversight, roadmap alignment, and Lean Portfolio Management leadership across multiple technology organizations. The ideal candidate has worked within large corporate IT environments supporting multiple product teams, directors, budgets, and strategic initiatives. They must be able to create portfolio frameworks while simultaneously operating within them.

Day to Day

• Own portfolio financial management across multiple technology organizations
• Consolidate roadmaps into a single enterprise view
• Partner with Corporate Finance on annual planning, forecasting, and budgeting
• Manage contractor and vendor spend across technology portfolios
• Drive Lean Portfolio Management adoption and best practices
• Create executive-level reporting and portfolio health dashboards
• Facilitate governance and prioritization discussions
• Provide visibility into initiatives, dependencies, risks, and outcomes
• Support PI Planning and enterprise planning activities
• Serve as a strategic advisor to technology leadership

Exact compensation may vary based on several factors, including skills, experience, and education. Benefit packages while on contract for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances.

Clinical Manager

Territory: Orlando and South Florida Position Overview The Clinical Manager is a field-based leader responsible for driving clinical adoption, education, and utilization of advanced medical technologies across urology and critical care settings. This individual partners cross-functionally with commercial leadership to support territory growth through hands-on procedural support, clinical training, and strategic account development. This role requires a strong clinical foundation, the ability to influence physician stakeholders, and a high level of autonomy in managing a geographically diverse territory.

Key Responsibilities

• Provide in-depth, hands-on clinical support during surgical and bedside procedures across urology and critical care environments
• Serve as the primary clinical expert during evaluations, trials, and product adoption phases
• Ensure procedural success through real-time troubleshooting, workflow optimization, and best-practice guidance

• Lead clinical education programs for physicians, nurses, and hospital staff
• Conduct in-services, workshops, and one-on-one training sessions to drive proficiency and utilization
• Support onboarding of new accounts and continued education within the existing customer base

• Partner with sales leadership to identify growth opportunities within key accounts
• Support evaluation processes and conversion of target accounts through clinical validation
• Build and maintain strong relationships with physicians, clinical stakeholders, and hospital decision-makers

• Independently manage travel, scheduling, and territory priorities across a multi-state region (3 weeks per month, 2-3 nights per week overnights)
• Coordinate coverage across multiple sites, including hospitals, outpatient centers, and academic institutions
• Support regional initiatives and collaborate with cross-functional teams (sales, marketing, clinical education)

• Maintain accurate documentation of clinical activities and account interactions
• Provide feedback to internal teams on market dynamics, clinical trends, and customer needs
• Ensure compliance with all regulatory, legal, and company guidelines

Qualifications

• Bachelor's degree required (clinical or life sciences preferred)
• 3+ years of experience in a medical device, clinical support, or healthcare environment
• Prior experience in operating room, ICU, or procedural settings strongly preferred
• Demonstrated ability to support complex clinical procedures and train healthcare professionals
• Strong communication, presentation, and relationship-building skills
• Proven ability to work independently in a field-based, high-travel role
• Willingness to travel extensively within the Pacific Northwest

Preferred Experience

• Background in urology, critical care, or adjacent procedural specialties
• Experience supporting capital or clinically complex medical technologies
• History of collaborating closely with sales teams to drive account growth

Key Competencies

• Clinical credibility and confidence in high-acuity environments
• Adaptability and problem-solving in fast-paced clinical settings
• Strategic thinking with strong execution
• Relationship-driven with a consultative approach