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Cook

St. Louis, Missouri

KitchFix is a chef-driven organization that seeks to provide best-in-class hospitality through quality food and unparalleled service. Our operations include contract dining for performance-focused operations in 8 states and a headquarters based in Chicago. We believe exceptional hospitality helps all individuals reach their full potential.

Want to be part of a kitchen that fuels greatness? Apply today!

Join the Culinary Team Behind Major and Minor League Baseball Organizations.

We're hiring a Performance Cook to join our culinary team supporting the St. Louis Cardinals baseball team in St. Louis, MO.

Seasonal full-time position available | starting at $20/hr based on experience

What You'll Do:

• Cross-train and work all stations: batch cooking, made to order cooking, food prep, grab/go prep, and a la carte production
• Receive and store grocery and vendor orders (must be able to lift up to 50#)
• Uphold the integrity and standards of all the products
• Maintain sanitation, cleanliness, and organization of kitchen at all times
• Provide professional service to all guests including players, coaches, executives, and team support staff

What We're Looking For:

• Self-motivated and passionate about cooking
• Strong creativity and interest in building healthy meals with lots of flavor
• Ability to follow recipes and adjust recipes as needed
• Professional demeanor, and a service-first attitude
• Excellent knowledge of kitchen equipment, safe sanitary practices, and culinary skills
• At least 3+ year experience cooking in a professional kitchen

Requirements:

• Open availability
• Able to work non-standard work week, including early mornings, evenings, weekends, holidays

Why Join KitchFix?

This is more than a seasonal job it's a chance to build your skills, expand your culinary experience, and work in a professional sports environment that few ever get to see.

Our Total Rewards Package includes:

• Competitive pay starting at $20/hour, based on experience
• Full benefits for full-time roles
• Health, dental, vision
• HSA/FSA
• 401(k)
• Paid time off (PTO, Sick Time, Paid Holidays)
• Opportunities to grow with KitchFix across multiple states and sports organizations

KitchFix is an equal opportunity employer that is committed to diversity, inclusion, and equity and creating a place of belonging. KitchFix does not discriminate in employment opportunities or practices on the basis of race, color, religion, sex, national origin, ancestry, age, disability, sexual orientation, marital status, military or veteran status, genetic information, or any legally protected characteristic.

Night Auditor

Del Mar Hotel on the Beach - Del Mar, CA 92014

Overview

Salary Range $20.00 - $21.50 Hourly Level Entry Position Type Part Time Job Shift Graveyard Category Admin - Clerical

Description

POSITION PURPOSE

Record, process, and analyze the days closing figures. Complete all required reports and ensure that the days credit transactions are all in balance. Attend to guests needs, including but not limited to, registration, checkout, cashiering, and making guest wake up calls.

ESSENTIAL RESPONSIBILITIES

• Acts as the MOD during the night-time hours.
• Greets and welcomes guests upon arrival. Performs guest registration and check out procedures.
• Accept payment for guests accounts both at the time of registration and at checkout. Maintain a house bank and make a deposit and accurate reports of receipts daily. Cash checks and exchange currency for guests.
• Accurately handle cash transactions and balance a cash drawer to the given amount.
• Acknowledge rewards members and returning guests.
• Take and manage guest bookings, up-selling opportunities and telling them about ways to improve their stay.
• Handle cash and credit transactions.
• Handle all guest inquiries and requests courteously and professionally.
• Perform all audit procedures daily as set forth by the hotel and company.
• Complete Daily Report, Comp Reports including F&B as well as Rooms, Pace Reports, and any other reporting that is assigned.
• Balance all cash receipts and work performed during the audit shift. Make deposits of cash.
• Prepare the front office for the AM Shift and reset days business.
• Maintain all nightly reports to inform day hotel management of overnight activities/incidents.
• Act as PBX operator during the audit shift.
• Transmits and receives messages using equipment such as telephone, fax, and switchboard.
• Ensure all wake up calls are made in a timely fashion, properly using guest names.
• Ability to assist/direct hotel guests and/or emergency personnel in case of an emergency.
• Post charges such as room, food, liquor, or telephone by hand or machine.
• Make restaurant, transportation, or entertainment reservations for guests.
• Review current days arrival reports. Check all special request reservations to ensure that the room is blocked per request, VIPs identified, billing is set up correctly, deposits are taken, and other departments are notified of room assignment.
• Attend all scheduled training, departmental and hotel meetings.
• Ensure awareness of special promotions, daily activities, arriving VIPs, Group/Conferences in house, special requests, and scheduled shuttles.
• Practice safe work habits and ensure safe work practices to avoid injury to self and others.
• Ensure all privacy and security protocols are followed as well as departmental and company procedures.
• Answer inquiries pertaining to hotel policies, services, registration, shopping, dining, entertainment, and travel directions.
• Maintain an extensive knowledge of the hotel, its services, and facilities. Along with a general knowledge of the city where the hotel is located and its attractions.
• Maintain lobby cleanliness and organization.

• Assist in booking reservations.
• Assist with handling mail, packages, facsimiles, and guest items.

• All other duties assigned by manager or supervisor.

Supportive Functions

In addition to performance of the essential functions, this position may be required to perform a combination of the following supportive functions, with the percentage of time performing each function to be solely determined by the manager based upon the particular requirements of the hotel:

• Assist with any guest inquiry.
• Follow all company and safety and security policies and procedures.
• Report maintenance problems, safety hazards, accidents, or injuries.
• Perform other reasonable job duties as requested by direct and indirect supervisors.

Physical Demands

• Environmental conditions are inside, a job is considered inside if staff spends approximately 75 percent or more of the time inside. Temperature is moderate and controlled by hotel environmental systems.
• Must be able to stand and exert well-paced mobility for up to four (4) hours in length.
• Must be able to exert well-paced ability to maneuver between functions occurring simultaneously.
• Must be able to exert well-paced ability in limited space and to reach other departments of the hotel on a timely basis.
• Must be able to lift up to 45 lbs. as needed.
• Must be able to push and pull carts and equipment weighing up to 250 lbs.
• Requires grasping, writing, standing, sitting, walking, repetitive motions, bending, climbing, listening, and hearing ability and visual acuity.
• Hearing, smelling, tasting, and visual ability to observe and distinguish product quality and detect signs of emergency situations.
• Talking and hearing occur continuously in the process of communicating with other staff, guests, and supervisors.
• Vision occurs continuously with the most common visual functions being those of near and color vision and depth perception.
• Must be able to bend, stoop, squat and stretch to fulfill cleaning tasks occasionally.
• Must have finger dexterity to be able to operate office equipment such as computers, printers, 10-key adding machine, multi-line touch tone phone, filing cabinets, FAX machines, photocopiers, dolly, and other office equipment as needed.
• Ability to work primarily with fingers to pick, pinch, type and carry out substantial movements (motions) of the wrists and hands as well.

Specific Job Knowledge, Skills and Abilities

The individual must possess the following knowledge, skills and abilities and be able to perform the essential functions of the job, with or without reasonable accommodation, using some other combination of knowledge, skills, and abilities:

• Must be able to speak, read, write, and understand the primary language used in the workplace.
• Requires good communication skills, verbal, written and electronic.
• Considerable knowledge of complex mathematical calculations and computer programs.
• Must have excellent leadership capability and customer relations skills.
• Must be detail oriented with outstanding organizational and communication skills.
• Must possess basic computer skills.
• Must possess basic computational ability.
• Ability to effectively deal with internal and external customers some of whom will require high levels of patience, tact and diplomacy and collect accurate information to resolve conflicts.
• Knowledgeable about basic function of Windows OS, MS Office, PMS, PBX, Key system and POS.
• Self-driven and able to work independently.
• Exceptionally strong in issue resolution and proven analytical skills with a strong attention to detail.

Education

High school or equivalent education required.

Experience

• Experience in the hospitality industry preferred.
• Experience in a front desk or customer service role preferred.
• Accounting experience preferred.

Licenses or Certifications

• N/A

Grooming

All Staff Members must maintain a neat, clean, and well-groomed appearance per Azul Hospitality standards. Refer to the property specific required grooming and uniform standards policy.

Attendance

Regular attendance in conformance with the standards, which may be established by Azul Hospitality, from time to time, is essential to the successful performance of this position. Staff with irregular attendance / tardiness will be subject to disciplinary action, up to and including termination of employment. Upon employment, all staff is required to fully comply with Azul Hospitality rules and regulations for the safe and effective operation of the hotels facilities. Staff members who violate hotel rules and regulations will be subject to disciplinary action, up to and including termination of employment. Due to the cyclical nature of the hospitality industry, staff members may be required to work varying schedules to reflect the business needs of the hotel. In addition, attendance at all scheduled training sessions and meetings is required. This job description is not an exclusive or exhaustive list of all job functions that a staff member in this position may be asked to perform from time to time.

Guest Services Agent

Hard Rock Hotel San Diego On-Site | Full-Time & Part-Time

First Impressions. Lasting Impact. Legendary Hospitality.

At Hard Rock Hotel San Diego, Guest Services is more than a departmentit's where unforgettable guest experiences begin. As a Guest Services Agent, you're more than a team memberyou're the face, energy, and connection behind exceptional hospitality in the heart of the Gaslamp Quarter.

From check-in to check-out and every memorable moment in between, you help create experiences that keep guests coming back.

Your Mission

Create unforgettable first and final impressions by delivering personalized service, seamless arrivals and departures, and exceptional hospitality at every guest touchpoint.

What You'll Do

• Greet every guest with genuine warmth, professionalism, and confidence
• Manage guest arrivals and departures with efficiency, accuracy, and care
• Assist with room assignments, billing, reservations, and guest requests
• Provide recommendations on hotel amenities, dining, nightlife, and local attractions
• Anticipate guest needs and deliver personalized service experiences
• Resolve guest concerns with empathy, urgency, and professionalism
• Collaborate with Valet, Housekeeping, Engineering, and other departments to ensure seamless service
• Help create memorable moments that elevate the overall guest experience

You're a Great Fit If You

• Thrive in a fast-paced, high-energy hospitality environment
• Are a natural communicator and enjoy connecting with people
• Bring guest service, customer service, or hotel experience
• Have strong attention to detail and excellent problem-solving skills
• Stay calm under pressure while keeping a positive attitude
• Love creating memorable experiences and delivering exceptional service
• Know the local San Diego scene and enjoy sharing recommendations

Why Join Hard Rock Hotel San Diego?

Legendary Brand: Be part of an iconic hotel known for music, individuality, and unforgettable guest experiences.

Center Stage Downtown: Work in the heart of the Gaslamp Quarter, where San Diego's energy, nightlife, and culture come alive.

Rockstar Perks: Competitive pay, growth opportunities, and career development with Coury Hospitality.

Culture: Join a team where passion, personality, and service excellence take center stage.

Let's Rock This Together

If you're ready to bring the energy, create unforgettable moments, and make every guest feel like a VIP, Hard Rock Hotel San Diego is ready for you.

Here's the Core of Coury Hospitality:

We have a place for you on our team if your passion is to create UNMATCHED COMMITMENTS.

What else do YOU need to know

This job posting is intended to describe the general nature and level of work being performed by people assigned to this job. It is not intended to include all duties and responsibilities. The order in which duties and responsibilities are listed is not significant. We are an equal opportunity employer.

Privacy Notice: Pursuant to the California Consumer Privacy Act (CCPA), the Company is notifying you that by applying for a position, you are providing us the following categories of personal information that we may use to evaluate your candidacy for employment, communicate with you regarding your candidacy, and obtain and verify background checks, and references: Personal Identifiers (e.g., name, SSN); Contact Information (e.g., mailing address, email, phone number), Employment History (e.g., current and former positions held, work experience, and any certifications or licenses), and Education History. By submitting my application, I acknowledge and confirm that I have received and read and understand this notice, and I authorize and consent to the Company's use of the personal information it collects, receives or maintains for the business purposes identified above.

Transmission Crane Operator

The Transmission Crane Operator is responsible for safely operating heavy cranes to transport, position, and install equipment and materials in support of transmission line construction and maintenance projects. This role requires proficiency in crane operation, adherence to safety protocols, and effective communication with team members to ensure project goals are met efficiently and safely.

Key Responsibilities:

• Operate Cranes: Safely operate various types of cranes (e.g., lattice boom, tower cranes) to lift, move, and position materials and equipment for transmission line projects.
• Pre-Operation Checks: Conduct pre-operation inspections and maintenance checks on cranes to ensure equipment is in proper working condition. Report any issues or malfunctions to the maintenance team.
• Load and Unload Materials: Coordinate with ground crew to load and unload materials and equipment. Ensure proper rigging and securing of loads to prevent accidents and damage.
• Adhere to Safety Protocols: Follow all safety regulations, company policies, and industry standards. Use personal protective equipment (PPE) and ensure that safety measures are in place for all operations.
• Communicate Effectively: Maintain clear communication with project managers, signal persons, and ground crew to coordinate movements and ensure accurate placement of materials.
• Documentation: Maintain accurate records of crane operations, including load charts, inspection reports, and daily logs.
• Emergency Response: Be prepared to respond to emergencies, including equipment malfunctions or accidents, following established emergency procedures.
• Training and Compliance: Stay current with training on crane operation, safety practices, and industry regulations. Participate in ongoing training as required.

Qualifications:

• Technical Skills: Strong understanding of crane operation, load charts, rigging, and safety procedures.
• Physical Requirements: Ability to work in various weather conditions, lift and maneuver heavy materials, and perform physically demanding tasks.
• Communication Skills: Excellent verbal communication skills and the ability to work collaboratively with a team.
• Attention to Detail: Strong attention to detail and commitment to maintaining safety and operational standards.

Working Conditions:

• Environment: Work is performed both outdoors and in varying weather conditions. The role may require working at heights or in confined spaces.

Mesa Public Schools Job Posting

Forbes names Mesa Public Schools in their list of Best Employers in Arizona for multiple years. East Valley Tribune names Mesa Public Schools as Best Place to Work in East Valley for multiple years.

Employment Type: Part-time (25 hours per week)

Base Hourly: $16.56

Class/Calendar: A11, 9.25 months

Benefits: None

Performance Pay: Available annually

New Hire Experience: 1% of the base hourly rate granted for each year of verified like experience (within ten years) beyond the requirement, up to a ten-year maximum

New Hire Education: 1% of the base hourly rate awarded for an AA or higher degree if not required for the position

Job Summary:

Monitor the activities of students in the cafeteria and/or on the playground to provide for the safety and welfare of student and to communicate observations and/or incidents that may impact the general well-being of students.

Key Responsibilities:

• Monitor the activities of students in the cafeteria and/or on the playground
• Counsel and/or intervene with students to ensure acceptable behavior
• Report observations and/or incidents relating to students to appropriate school personnel
• Respond to emergency situations to address immediate safety concerns
• Assist students during lunchtime
• Perform routine cleaning tasks (clean up spills on tables, floor, etc.)
• Regular and on-time attendance required
• Perform other related duties, as assigned, to ensure the efficient and effective functioning of the work unit
• Assists with other assigned duties as appropriate to the area of assignment and Mesa Public Schools

Required Qualifications:

• High School education or equivalent required
• Must be at least 18 years of age
• Experience working with and/or supervising children

Skills & Competencies:

• Models the attributes and skills of the MPS Portrait of a Graduate
• Demonstrates commitment to the MPS Promise that every student is known by name, served by strength and need, and graduates ready for college, career and community
• Must be able to manage small groups of children
• Ability to work well with students, staff and parents
• Ability to enforce school and/or district rules, regulations, policies and procedures
• Ability to communicate effectively (verbal and written) with students, parents and staff

Work Environment & Physical Requirements:

• Occasional lifting, carrying, pulling, running, and/or throwing
• Must be able to push/pull up to 10lbs and lift/carry up to 10lbs.
• May be required to stoop, kneel, bend, crouch and/or crawl
• Frequently required to use upper extremities for reaching, handling, fingering and/or feeling
• Must be able to speak in conversations or other talking; hear conversations and other sounds; and have close, distance, color and peripheral vision and depth perception
• Position requires continuous standing and/or walking
• Occasional exposure to extreme cold, heat, wet and/or humid conditions

Equal Opportunity Employer Statement:

Mesa Public Schools is an equal opportunity employer and complies with all applicable federal, state, and local laws regarding equal employment opportunity and anti-discrimination. The District strictly prohibits and does not tolerate discrimination against employees, applicants, or any other covered persons because of race, color, religion, creed, national origin or ancestry, ethnicity, sex (including gender, pregnancy, sexual orientation, and gender identity), age, physical or mental disability, citizenship, past, current, or prospective service in the uniformed services, genetic information, or any other characteristic protected under applicable federal, state, or local law.

Applicants and employees may contact Human Resources to request reasonable accommodations needed to perform the essential functions of this position.

Prominent Organization In Property And Construction

This role is with a prominent organization known for its strong footprint in the property and construction sectors. The company excels in delivering high-quality construction projects and maintains a reputation for professionalism and excellence. With a focus on quality, collaboration, and innovation, they offer a dynamic environment for experienced professionals to thrive.

Job Description

• Prepare comprehensive budgets and cost estimates for construction projects based on detailed analysis of plans and specifications.
• Collaborate with project teams, architects, and subcontractors to gather accurate data and ensure alignment with project scope.
• Review and assess subcontractor and supplier proposals to confirm value and compliance with project requirements.
• Track and report project costs throughout the lifecycle, providing timely updates to stakeholders.
• Identify opportunities to optimize costs while maintaining quality and performance standards.
• Stay current with market pricing, material trends, and industry developments to inform estimates.
• Ensure all cost-related activities adhere to local codes, regulations, and company standards.

MPI does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, veteran status, marital status, or based on an individual's status in any group or class protected by applicable federal, state or local law. MPI encourages applications from minorities, women, the disabled, protected veterans and all other qualified applicants.

The Successful Applicant

• Extensive experience overseeing end-to-end delivery of major commercial or industrial construction projects.
• Strong leadership capabilities with a proven track record of managing multidisciplinary teams and subcontractors.
• In-depth understanding of construction practices, cost control, scheduling, and regulatory compliance.
• Exceptional communication and interpersonal skills for managing client expectations and resolving project challenges.
• Adept at identifying potential risks early and implementing strategic solutions to minimize impact.
• Highly organized and detail-focused, with the ability to manage competing priorities in fast-paced environments.
• Holds a relevant degree in Construction Management, Civil Engineering, or a related field; PMP certification is advantageous.

What's On Offer

• Performance-based bonus opportunities.
• Comprehensive health insurance coverage.
• Access to a 401K retirement savings plan.
• Opportunity to work with a large organization in the property industry.
• A professional and collaborative work environment

Apply now for your application to be reviewed within the next 12-24 hours.

Contact Luis Soto Quote job ref JN-072026-7063561

Job Summary

Sector

Construction

Sub Sector

Estimator

Industry

Property

Location

Franklin

Contract Type

Permanent

Consultant Name

Luis Soto

Job Reference

JN-072026-7063561

Sprinkler Contract Estimator/Project Manager

PROVIDING RIGHT SOLUTIONS FOR ALL FIRE PROTECTION NEEDS SINCE 1990.

International Fire Protection (IFP) is an Alabama-based values driven fire suppression company. We have charted our history and legacy on our purpose of building meaningful relationships while making the world a safer place. Therefore, LIFE SAFETY IS OUR BUSINESS, as such, we promise to be the trusted leader in fire protection, delivering the highest quality life safety solutions with commitment to customer satisfaction and operational excellence.

This individual will cultivate new business relationships, maintain existing accounts, and ensure the fulfillment of established goals through estimating and proposing on fire protection projects. Embrace a consultative selling technique that includes the ability to analyze client needs, communication appropriate solutions, and facilitate sales to closure.

JOB RESPONSIBILITIES:

• Establish contact with prospective and qualified potential buyers of new commercial fire sprinkler systems and associated equipment
• Determine customer needs by conducting site surveys and communicating effectively to educate the customer about International Fire Protection Inc. capabilities
• Create and conduct effective proposal presentations, identifying the customer's fire and life safety issues, the effects of the problems and solutions offered expected to be involved in the production of accurate price quotations
• Develop and maintain an active proposal backlog to support the established sales plan
• Develop and maintain new and existing customer relationships that meet or exceed their expectations of a long-term partner
• Support other International Fire Protection Inc. Teams in their initiatives as they relate to your territory
• Keep abreast of marketing opportunities through sales calls, networking, and other market related information
• Lead customer presentations, "lunch and learns" and other relationship building meetings
• Complete understanding of all International Fire Protection Inc. and Branch sales pricing worksheets and contract terms

QUALIFICATIONS/REQUIREMENTS:

• High School Diploma or General Education Degree (GED) required, with a College Degree a plus
• Experience in the fire sprinkler field, required.
• Experience in commercial fire protection industry is required
• 3-5 years in fire protection industry as an installer, estimator or project manager is required.
• Willing to work together as a team with other departments and company locations
• Ability to analyze, assess and address customer needs
• Active listener with critical thinking and deductive reasoning skills

OTHER REQUIREMENTS:

• Valid State Driver License
• Willing to pass a pre-employment drug test and background check

SUPERVISORY RESPONSIBILITIES:

• None

PHYSICAL DEMANDS and WORK ENVIRONMENT:

• Mostly quiet office environment, but may have moderate noise with computers, printers, and light traffic
• Occasional lifting up to 25 pounds
• May visit construction job sites from time to time, may be indoors or outside

Compensation & Benefits:

This role will be based out of our Nashville, Tennessee branch. This position is eligible for annual bonus and profit sharing based on company performance in addition to other benefits that support the total well-being of you and your family.

• Comprehensive Insurance coverage, Medical, Dental, Vision, and more
• Wellness Program
• 401K with employer match
• Discounted company stock (Employee Stock Purchase Plan)
• Profit Sharing
• Generous paid time off
• Growth opportunities through company sponsored leadership development courses and training

This position is not eligible for sponsorship.

All offers of employment are expressly contingent upon the satisfactory completion, in accordance with Company policy, of a pre-employment drug screening and background check.

IFP is an equal opportunity employer and does not discriminate on the basis of religion, disability, protected veteran status, age, sex, race, color, national origin, or any other characteristic protected by law.

IFP complies with federal and state disability laws and will make reasonable accommodations for applicants and qualified employees with disabilities.

If you wish to request reasonable accommodations to participate in the job application or interview process, please contact TAsupport@apigroupinc.us.

Team Leader

A Team Leader is one who consistently demonstrates our core values, embraces the Chick-fil-A culture, and has a servant's heart. They have a passion for serving others, have strong character, take initiative, and work with a sense of urgency at all times. Our Team Leaders are responsible for supporting senior leadership in executing daily operations and keeping team members accountable. A Team Leader's two main areas of focus are running effective shifts within the restaurant and coaching/developing team members. Team Leaders lead by example and set the tone that others will follow.

Position Type: Full-time

Our Benefits Include:

• $17.50 - $19.00 per hour
• A fun work environment where you can positively influence others
• Flexible scheduling (and closed on Sundays)
• Learning first-hand from an experienced Operator and Restaurant Leaders
• Intentional growth and development to help you reach your professional goals
• 24/7 access to care counselors
• Scholarship opportunities
• Competitive pay
• Matching 401k
• Insurance (Health, Dental, Life, Vision)
• Mileage reimbursement
• Paid time off
• First uniform complimentary
• 25% catering discount
• Complimentary break meals
• Bonus pay

Team Leader Responsibilities:

• Participate operationally in day-to-day activities in a high-volume, fast-paced restaurant
• Offer immediate and respectful responses to guest's needs
• Assist in training of new hires, set the tone for a shift, and act as a role model for our team
• Be a friendly, encouraging team player
• Lead shifts
• Able to open and/or close the restaurant
• Count drawers and finalize dayparts
• Demonstrate excellent communication skills

Qualifications and Requirements:

• Smile
• Create and maintain eye contact
• Speak enthusiastically
• Make emotional connections with guests and team members
• Reliable transportation
• Available schedule
• Faithful stewardship
• Trustworthy character
• Ability to work in a fast-paced environment
• Strong people skills with a desire to serve team members
• Strong commitment to superior customer service
• Ability to manage team member behavioral and performance issues
• Ability to work in a team environment with shared ownership and responsibility
• Prior experience as a shift lead, crew lead, supervisor, team lead, restaurant manager, restaurant assistant manager is not required but is preferred.

Most Chick-fil-A Restaurants are operated by independent franchised business owners who make all their own employment decisions and are responsible for their own content and policies.

Posted Tuesday, July 21, 2026 at 8:00 a.m.

About IntouchCX

IntouchCX is a global leader in digital customer experience management, back office processing, trust & safety solutions, and AI services. For over 25 years, we’ve scaled with soul, building trusted long-term partnerships and empowering our people to drive positive change.

About the Job

We are changing the way people think about customer service by leveraging software technology, and we need your help!

The Director of Product will take full ownership of our flagship AIproduct, leading its evolution from an early-stage tool into a mature, high-impact product deployed across the global client network.

This position is responsible for shaping a multi-product, multi-year strategy that ensures solutions remain aligned with IntouchCX’s rapid global growth and scale.

The ideal candidate serves as a visionary collaborator and expert in the Product Management Lifecycle, demonstrating superior facilitation skills and a passion for building, mentoring, and inspiring a high-performing team of Product Managers.

As Director of Product, You Will…

Contribute to the strategy and design of new software products and/or enhancements.

Working with the VP of Product, help build and manage the ongoing evolution of a muti-product road map that aligns to IntouchCX business objectives.

Mentor a team of top tier talent, including but not limited to:

• AI Prompt Engineers
• Product Management
• Business Analysis
• UI/UX

Oversee the analysis and design of specific inhouse developed tools as well as various integrations with third party products.

Partner with various stakeholders to ensure all projects are delivered on time and with a high level of quality.

Ensure the appropriate evolution of IntouchCX software tools.

Ensure technology solutions align to business requirements and direction.

Perform continuous review of technologies, industry standards, industry-related developments as well as user feedback to make recommendations relative to the need for further research and associated changes.

Promote and advance IntouchCX culture.

Define and monitor key team and system metrics.

Ensure all projects and resources align to budget.

As Director of Product, You Need…

Bachelor's or advanced degree in Computer Science, Engineering, or a related field preferred.

10+ years of professional experience in Product Management or Business Analysis.

7 or more years of experience in a team leadership or managerial role.

Proven track record of successfully delivering medium-to-large software projects.

In-depth understanding of Product Management Lifecycle methodologies and tools.

Prior experience working within Agile software development environments is highly preferred.

Background in data integration and reporting systems is considered a strong asset.

Solid knowledge of prevailing industry trends, best practices, and change management frameworks .

Excellent speaking and writing abilities.

Ability to prioritize and plan work activities as needed.

Ability to meet aggressive deadlines and handle multiple and complex projects.

Ability to coach and mentor employees, providing career and professional guidance.

Ability to interface with internal and external stakeholders.

IntouchCX is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.

Any applicant who, because of a disability, needs accommodation or assistance in completing an application or at any time during the application process should contact the Recruiting department and/or the Human Resources department. IntouchCX also provides reasonable accommodations to employees with disabilities consistent with its obligations under the law.

U.S Department of Labor Posters

• Industry-leading medical, vision, and dental benefit plans paid by the employee + paid time off and sick time leave benefits (where applicable by legislation)