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Chief Medical Officer
ChenMed
cincinnati, oh

We’re unique.  You should be, too.

We’re changing lives every day.  For both our patients and our team members. Are you innovative and entrepreneurial minded? Is your work ethic and ambition off the charts?  Do you inspire others with your kindness and joy?

We’re different than most primary care providers. We’re rapidly expanding and we need great people to join our team.

COMPANY SUMMARY
ChenMed, a physician-led and mission-driven, primary care organization, is currently one of the most successful full-risk Medicare Advantage providers in the nation and has a vision to be America’s leading primary care provider, transforming care of the neediest population. Our mission is to honor seniors with affordable VIP care that delivers better health. In order to achieve our vision and deliver our mission, we need the best primary care providers and clinical leaders that are seeking to fulfill purpose and personal opportunity and join the ChenMed family.

POSITION SUMMARY

The Associate Market Clinical Director will directly supervise, performance manage and train Clinical Directors within in his/her assigned market. The incumbent in this role is accountable for center performance objectives, P&L, growth, and culture. In addition to being accountable for the overall clinical outcomes of his/her assigned market, they will have a portion of their time allocated to direct patient care as a PCP and/or other clinical duties. The remainder of their time allocated to leadership responsibilities including Clinical Director performance, engagement, building a strong clinical-operations synergy and culture. The allocation of time is dependent on several factors including PCP capacity, market needs, size of centers, patient membership and Regional President direction.

ESSENTIAL JOB DUTIES/RESPONSIBILITIES:

  • Directs accountability for clinical outcomes and day-to-day management of Medical Directors in multiple centers within assigned market, with regular presence in the centers under direct management, and under the supervision of the Regional President.
  • Ensures successful clinical operations and meeting/exceeding plan market earnings.
  • Manages, mentors and coaches Medical Directors in his/her assigned market to deliver outstanding clinical outcomes.
  • Oversees and facilitates talent development of the PCPs, NPs, and Medical Directors in his/her centers including, but not limited to leading facilitated practice (physician shadowing/coaching), conducting 1:1s with direct reports, executing leadership development plans and performance management.
  • Cultivates a center-level physician culture that is fully aligned with and delivering on the ChenMed core model, core values & behaviors and service standards.
  • Assists Clinical COE in training of new practitioners within the assigned centers.
  • Participates in recruiting and interviewing PCP and specialist candidates.
  • Partners with Clinical COE and Talent Acquisition to support clinical talent lifecycle to accelerate Clinical talent growth, including hiring of PCPs, NPs, and Medical Directors, managing, and mentoring physicians, role modeling exemplary clinical leadership.
  • Establishes and supports the development and cultivation of successful relationships with payers, specialists, the community, and hospitals, among others, and driving a social media presence locally, as part of the core responsibilities for the role
  • Monitors and supports overall market culture, responding with urgency to workplace concerns.
  • Reviews/approves center-level referrals and provides back-up for market referral and delegated utilization authorizations.

Other duties as assigned and modified at Regional President’s discretion, which may include:

  • Assists Regional President with market quality and performance improvement initiatives.
  • Oversees monthly scorecard reviews and in conjunction with Clinical Leadership, for delivery of quarterly clinical metric analysis.
  • Provides training to other ChenMed entities, as needed.
  • Develops deep relationships with providers and key stakeholders in the market.
  • Uses the understanding of the local market dynamics to drive clinical initiatives.
  • Builds clinical credibility and trust to deepen relationships.
  • Assists with implementation of cost reduction and market clinical strategies.
  • Delivers outstanding clinical outcomes and service to patient panel as a PCP (20%).
  • Performs other duties as assigned and modified at manager’s discretion.

KNOWLEDGE, SKILLS AND ABILITIES:

  • Consistently demonstrates the following behavioral competencies:
  • Customer focus – Builds strong customer relationships and delivers customer-centric solutions.
  • Demonstrates self-awareness – Uses a combination of feedback and reflection to gain productive insight into personal strengths and weaknesses.
  • Ensures accountability – Holds self and others accountable to meet commitments.
  • Drives results – Consistently achieves results, even under tough circumstances.
  • Develops talent – Develops people to meet both their career goals and the organization’s goals.
  • Drives engagement – Creates a climate where people are motivated to do their best to help the organization achieve its objectives.
  • Interpersonal savvy – Relating openly and comfortably with diverse groups of people.
  • Technical knowledge and skills:
  • Excellent clinical skills.
  • Knowledge and experience in a managed care delivery system.
  • Knowledge of clinical outcomes and quality improvement processes.
  • Experience of population risk management or complex chronic disease care management.
  • History of being a natural teacher to fellow Physicians.
  • Other skills and abilities:
  • Good analytical skills.
  • Ability to build relationships with external organizations.
  • Conflict management and resolution skills.
  • Familiar with, if not proficient in Microsoft Office Suite products, including Excel, Word, PowerPoint and Outlook.
  • Computer skills: Comfortable with the electronic medical record (EMR) and facile with keyboarding.
  • Ability to travel locally, regionally and nationally up to 30% of the time.
  • Spoken and written fluency in English
  • This job requires use and exercise of independent judgment

EDUCATION AND EXPERIENCE CRITERIA:

  • MD or DO in Internal Medicine, Family Medicine, Geriatrics or similar specialty required
  • A minimum of 2 years’ clinical experience required; 3 years preferred.
  • Strongly prefer one (1) years’ previous experience as Medical Director or equivalent with a Medicare or Medicaid patient population
  • Board eligibility is required.
  • Board Certified in Internal Medicine, Family Medicine, Geriatrics or similar is preferred, but hires may have other sub-specialty training and board certification.
  • Current, active license to practice medicine in State of employment.
  • High performing physician with a proven track record of clinical leadership experience.
  • Must have completed all internal physician training and have attained partnership.
  • Experience with population risk management or complex chronic disease care management.
  • Experience working with interdisciplinary teams in quality improvement and/or medical/healthcare leadership activities preferred.
  • Preferred to be an existing high performing PCP partner and/or Medical Director within the ChenMed core model, with a proven ability to manage a panel of >400 patients with outstanding clinical, customer service and cost outcomes. Preferred to have been with the organization >2 years, be a recognized leader amongst peers, and can lead teams in quality and performance improvement initiatives.
  • If specialty, has demonstrated leadership within his/her specialty and delivered superior outcomes, with a proven ability to deliver primary care in our model.

PAY RANGE:

$257,939 - $368,485 Salary

The posted pay range represents the base hourly rate or base annual full-time salary for this position. Final compensation will depend on a variety of factors including but not limited to experience, education, geographic location, and other relevant factors. This position may also be eligible for a bonuses or commissions.

EMPLOYEE BENEFITS

We’re ChenMed and we’re transforming healthcare for seniors and changing America’s healthcare for the better.  Family-owned and physician-led, our unique approach allows us to improve the health and well-being of the populations we serve. We’re growing rapidly as we seek to rescue more and more seniors from inadequate health care. 

ChenMed is changing lives for the people we serve and the people we hire.  With great compensation, comprehensive benefits, career development and advancement opportunities and so much more, our employees enjoy great work-life balance and opportunities to grow.  Join our team who make a difference in people’s lives every single day.

Current employees, if you want to apply to our internal career site, please click HERE

Current Contingent Worker please see job aid HERE to apply

#LI-Onsite
View On Company Site
Medical Director
ChenMed
cincinnati, oh

We’re unique.  You should be, too.

We’re changing lives every day.  For both our patients and our team members. Are you innovative and entrepreneurial minded? Is your work ethic and ambition off the charts?  Do you inspire others with your kindness and joy?

We’re different than most primary care providers. We’re rapidly expanding and we need great people to join our team.

COMPANY SUMMARY
ChenMed, a physician-led and mission-driven, primary care organization, is currently one of the most successful full-risk Medicare Advantage providers in the nation and has a vision to be America’s leading primary care provider, transforming care of the neediest population. Our mission is to honor seniors with affordable VIP care that delivers better health. In order to achieve our vision and deliver our mission, we need the best primary care providers and clinical leaders that are seeking to fulfill purpose and personal opportunity and join the ChenMed family.

POSITION SUMMARY

The Associate Market Clinical Director will directly supervise, performance manage and train Clinical Directors within in his/her assigned market. The incumbent in this role is accountable for center performance objectives, P&L, growth, and culture. In addition to being accountable for the overall clinical outcomes of his/her assigned market, they will have a portion of their time allocated to direct patient care as a PCP and/or other clinical duties. The remainder of their time allocated to leadership responsibilities including Clinical Director performance, engagement, building a strong clinical-operations synergy and culture. The allocation of time is dependent on several factors including PCP capacity, market needs, size of centers, patient membership and Regional President direction.

ESSENTIAL JOB DUTIES/RESPONSIBILITIES:

  • Directs accountability for clinical outcomes and day-to-day management of Medical Directors in multiple centers within assigned market, with regular presence in the centers under direct management, and under the supervision of the Regional President.
  • Ensures successful clinical operations and meeting/exceeding plan market earnings.
  • Manages, mentors and coaches Medical Directors in his/her assigned market to deliver outstanding clinical outcomes.
  • Oversees and facilitates talent development of the PCPs, NPs, and Medical Directors in his/her centers including, but not limited to leading facilitated practice (physician shadowing/coaching), conducting 1:1s with direct reports, executing leadership development plans and performance management.
  • Cultivates a center-level physician culture that is fully aligned with and delivering on the ChenMed core model, core values & behaviors and service standards.
  • Assists Clinical COE in training of new practitioners within the assigned centers.
  • Participates in recruiting and interviewing PCP and specialist candidates.
  • Partners with Clinical COE and Talent Acquisition to support clinical talent lifecycle to accelerate Clinical talent growth, including hiring of PCPs, NPs, and Medical Directors, managing, and mentoring physicians, role modeling exemplary clinical leadership.
  • Establishes and supports the development and cultivation of successful relationships with payers, specialists, the community, and hospitals, among others, and driving a social media presence locally, as part of the core responsibilities for the role
  • Monitors and supports overall market culture, responding with urgency to workplace concerns.
  • Reviews/approves center-level referrals and provides back-up for market referral and delegated utilization authorizations.

Other duties as assigned and modified at Regional President’s discretion, which may include:

  • Assists Regional President with market quality and performance improvement initiatives.
  • Oversees monthly scorecard reviews and in conjunction with Clinical Leadership, for delivery of quarterly clinical metric analysis.
  • Provides training to other ChenMed entities, as needed.
  • Develops deep relationships with providers and key stakeholders in the market.
  • Uses the understanding of the local market dynamics to drive clinical initiatives.
  • Builds clinical credibility and trust to deepen relationships.
  • Assists with implementation of cost reduction and market clinical strategies.
  • Delivers outstanding clinical outcomes and service to patient panel as a PCP (20%).
  • Performs other duties as assigned and modified at manager’s discretion.

KNOWLEDGE, SKILLS AND ABILITIES:

  • Consistently demonstrates the following behavioral competencies:
  • Customer focus – Builds strong customer relationships and delivers customer-centric solutions.
  • Demonstrates self-awareness – Uses a combination of feedback and reflection to gain productive insight into personal strengths and weaknesses.
  • Ensures accountability – Holds self and others accountable to meet commitments.
  • Drives results – Consistently achieves results, even under tough circumstances.
  • Develops talent – Develops people to meet both their career goals and the organization’s goals.
  • Drives engagement – Creates a climate where people are motivated to do their best to help the organization achieve its objectives.
  • Interpersonal savvy – Relating openly and comfortably with diverse groups of people.
  • Technical knowledge and skills:
  • Excellent clinical skills.
  • Knowledge and experience in a managed care delivery system.
  • Knowledge of clinical outcomes and quality improvement processes.
  • Experience of population risk management or complex chronic disease care management.
  • History of being a natural teacher to fellow Physicians.
  • Other skills and abilities:
  • Good analytical skills.
  • Ability to build relationships with external organizations.
  • Conflict management and resolution skills.
  • Familiar with, if not proficient in Microsoft Office Suite products, including Excel, Word, PowerPoint and Outlook.
  • Computer skills: Comfortable with the electronic medical record (EMR) and facile with keyboarding.
  • Ability to travel locally, regionally and nationally up to 30% of the time.
  • Spoken and written fluency in English
  • This job requires use and exercise of independent judgment

EDUCATION AND EXPERIENCE CRITERIA:

  • MD or DO in Internal Medicine, Family Medicine, Geriatrics or similar specialty required
  • A minimum of 2 years’ clinical experience required; 3 years preferred.
  • Strongly prefer one (1) years’ previous experience as Medical Director or equivalent with a Medicare or Medicaid patient population
  • Board eligibility is required.
  • Board Certified in Internal Medicine, Family Medicine, Geriatrics or similar is preferred, but hires may have other sub-specialty training and board certification.
  • Current, active license to practice medicine in State of employment.
  • High performing physician with a proven track record of clinical leadership experience.
  • Must have completed all internal physician training and have attained partnership.
  • Experience with population risk management or complex chronic disease care management.
  • Experience working with interdisciplinary teams in quality improvement and/or medical/healthcare leadership activities preferred.
  • Preferred to be an existing high performing PCP partner and/or Medical Director within the ChenMed core model, with a proven ability to manage a panel of >400 patients with outstanding clinical, customer service and cost outcomes. Preferred to have been with the organization >2 years, be a recognized leader amongst peers, and can lead teams in quality and performance improvement initiatives.
  • If specialty, has demonstrated leadership within his/her specialty and delivered superior outcomes, with a proven ability to deliver primary care in our model.

PAY RANGE:

$257,939 - $368,485 Salary

The posted pay range represents the base hourly rate or base annual full-time salary for this position. Final compensation will depend on a variety of factors including but not limited to experience, education, geographic location, and other relevant factors. This position may also be eligible for a bonuses or commissions.

EMPLOYEE BENEFITS

We’re ChenMed and we’re transforming healthcare for seniors and changing America’s healthcare for the better.  Family-owned and physician-led, our unique approach allows us to improve the health and well-being of the populations we serve. We’re growing rapidly as we seek to rescue more and more seniors from inadequate health care. 

ChenMed is changing lives for the people we serve and the people we hire.  With great compensation, comprehensive benefits, career development and advancement opportunities and so much more, our employees enjoy great work-life balance and opportunities to grow.  Join our team who make a difference in people’s lives every single day.

Current employees, if you want to apply to our internal career site, please click HERE

Current Contingent Worker please see job aid HERE to apply

#LI-Onsite
View On Company Site
Associate Chief Clinical Officer
ChenMed
portsmouth, va

We’re unique.  You should be, too.

We’re changing lives every day.  For both our patients and our team members. Are you innovative and entrepreneurial minded? Is your work ethic and ambition off the charts?  Do you inspire others with your kindness and joy?

We’re different than most primary care providers. We’re rapidly expanding and we need great people to join our team.

The Clinical Director will directly supervise and train primary care providers (PCPs) in his/her assigned center. The incumbent in this role is accountable for maximizing overall core model execution, including improving clinical quality, efficiency, outcomes, and clinician/patient satisfaction. In addition to being accountable for the overall clinical outcomes of his/her assigned center, they will have a portion of their time allocated to direct patient care as a PCP and/or other clinical duties (amount dependent on number of direct reports). The remainder of their time is allocated to leadership responsibilities, including PCP performance, engagement, and building a strong clinical-operations synergy and culture. The allocation of time is dependent on several factors, including PCP capacity, market needs, size of centers, patient membership, and Market Clinical Director direction.

ESSENTIAL JOB DUTIES/RESPONSIBILITIES:

  • Independently provides care for patients with acute and chronic illnesses encountered in older adult patients.
  • Takes full accountability for patient care and outcomes and appropriately seeks consultation from specialists when needed, though will still stay involved in, and be responsible for, the detailed care of the patient.
  • Engages with the hospitalist whenever one of their patients is in the hospital (regardless of whether the hospitalist works for ChenMed or not).
  • Responsible for assessment, diagnosis, treatment, management, education, health promotion and care coordination and documentation for patients with acute and complex chronic health needs.
  • Leads their care team consisting of care promoter (medical assistant), care facilitator, and care coordinator for patients able to come to the office.
  • For patients that are unable to come to the office—in hospital, SNF, LTC or homebound, engages with the transitional care team and others including case managers, acute and transitional-care physicians, and other resources that may be available depending on the market.
  • Leads Super Huddle (SH) and Transforming Care Meeting (TCM) weekly, as well as supports Center Manager/Center General Manager center clinical leader and/or market clinical leader is not available, based on guidance from Market Chief Medical Officer. Fills in as needed for center clinical leadership needs, including monitoring daily center census as part of joint center accountability for outcomes.
  • Plays an active role in the management of their center and helps cover for other providers who may be out for various reasons. It is also expected that each Clinical Director will take an active role as needed in recruiting patients for the center and recruiting and interviewing additional providers for the company.
  • Managing, mentoring and coaching PCPs in his/her assigned center to deliver outstanding clinical outcomes, including sampling other PCP’s daily huddles within their center
  • Leadership rounding with the PCPs (reduced involvement of market clinical leader)
  • Partnering with Center Operations Director/Market General Manager to drive continued improvement of center financial performance, and helping increase center membership
  • Performs other duties as assigned and modified at manager’s discretion.

KNOWLEDGE, SKILLS AND ABILITIES:

  • Proficient in Microsoft Office Suite products including Word, Excel, PowerPoint and Outlook, plus a variety of other applications used in the company
  • Ability and willingness to travel locally as needed in their market, if applicable, nationally for initial training (2 weeks) and then occasionally regionally and nationally for recruiting or training purposes
  • Fluency in English, verbal and written. There may be jobs in some centers that require fluency in other languages, and this will be made known at the time of application.
  • This job requires use and exercise of independent judgment

EDUCATION AND EXPERIENCE CRITERIA:

  • MD or DO in Internal Medicine, Family Medicine, Geriatrics, or similar specialty required
  • Current, active MD licensure in State of employment is required
  • A minimum of 1-year clinical experience in geriatric, adult or family practice setting preferred, with Lead PCP ideally being a ChenMed PCP Partner
  • Completion of Chen Medical training, including Masterful Conversations and meeting facilitation, as part of the individual development plan
  • Board certification in Internal Medicine, Family Medicine, Geriatrics or similar specialty is preferred, Board Eligibility is required
  • Once Board certified, PCP will maintain board certification in their terminal specialty by doing necessary MOC, CME and/or retaking board exams as required
  • Must have a current DEA number for schedule II-V controlled substances
  • Basic Life Support (BLS) certification from the American Heart Association (AMA) or American Red Cross required w/in first 90 days of employment

PAY RANGE:

$238,832 - $341,189 Salary

EMPLOYEE BENEFITS

We’re ChenMed and we’re transforming healthcare for seniors and changing America’s healthcare for the better.  Family-owned and physician-led, our unique approach allows us to improve the health and well-being of the populations we serve. We’re growing rapidly as we seek to rescue more and more seniors from inadequate health care. 

ChenMed is changing lives for the people we serve and the people we hire.  With great compensation, comprehensive benefits, career development and advancement opportunities and so much more, our employees enjoy great work-life balance and opportunities to grow.  Join our team who make a difference in people’s lives every single day.

Current Employee apply HERE

Current Contingent Worker please see job aid HERE to apply

#LI-Onsite
View On Company Site
Associate - Center Clinical Director
ChenMed
millington, tn

We’re unique.  You should be, too.

We’re changing lives every day.  For both our patients and our team members. Are you innovative and entrepreneurial minded? Is your work ethic and ambition off the charts?  Do you inspire others with your kindness and joy?

We’re different than most primary care providers. We’re rapidly expanding and we need great people to join our team.

The Associate Market Clinical Director will directly supervise, performance manage and train Clinical Directors within in his/her assigned market. The incumbent in this role is accountable for center performance objectives, P&L, growth, and culture. In addition to being accountable for the overall clinical outcomes of his/her assigned market, they will have a portion of their time allocated to direct patient care as a PCP and/or other clinical duties. The remainder of their time allocated to leadership responsibilities including Clinical Director performance, engagement, building a strong clinical-operations synergy and culture. The allocation of time is dependent on several factors including PCP capacity, market needs, size of centers, patient membership and Regional President direction.

ESSENTIAL JOB DUTIES/RESPONSIBILITIES:

  • Directs accountability for clinical outcomes and day-to-day management of Medical Directors in multiple centers within assigned market, with regular presence in the centers under direct management, and under the supervision of the Regional President.
  • Ensures successful clinical operations and meeting/exceeding plan market earnings.
  • Manages, mentors and coaches Medical Directors in his/her assigned market to deliver outstanding clinical outcomes.
  • Oversees and facilitates talent development of the PCPs, NPs, and Medical Directors in his/her centers including, but not limited to leading facilitated practice (physician shadowing/coaching), conducting 1:1s with direct reports, executing leadership development plans and performance management.
  • Cultivates a center-level physician culture that is fully aligned with and delivering on the ChenMed core model, core values & behaviors and service standards.
  • Assists Clinical COE in training of new practitioners within the assigned centers.
  • Participates in recruiting and interviewing PCP and specialist candidates.
  • Partners with Clinical COE and Talent Acquisition to support clinical talent lifecycle to accelerate Clinical talent growth, including hiring of PCPs, NPs, and Medical Directors, managing, and mentoring physicians, role modeling exemplary clinical leadership.
  • Establishes and supports the development and cultivation of successful relationships with payers, specialists, the community, and hospitals, among others, and driving a social media presence locally, as part of the core responsibilities for the role
  • Monitors and supports overall market culture, responding with urgency to workplace concerns.
  • Reviews/approves center-level referrals and provides back-up for market referral and delegated utilization authorizations.

Other duties as assigned and modified at Regional President’s discretion, which may include:

  • Assists Regional President with market quality and performance improvement initiatives.
  • Oversees monthly scorecard reviews and in conjunction with Clinical Leadership, for delivery of quarterly clinical metric analysis.
  • Provides training to other ChenMed entities, as needed.
  • Develops deep relationships with providers and key stakeholders in the market.
  • Uses the understanding of the local market dynamics to drive clinical initiatives.
  • Builds clinical credibility and trust to deepen relationships.
  • Assists with implementation of cost reduction and market clinical strategies.
  • Delivers outstanding clinical outcomes and service to patient panel as a PCP (20%).
  • Performs other duties as assigned and modified at manager’s discretion.

KNOWLEDGE, SKILLS AND ABILITIES:

  • Consistently demonstrates the following behavioral competencies:
    • Customer focus – Builds strong customer relationships and delivers customer-centric solutions.
    • Demonstrates self-awareness – Uses a combination of feedback and reflection to gain productive insight into personal strengths and weaknesses.
    • Ensures accountability – Holds self and others accountable to meet commitments.
    • Drives results – Consistently achieves results, even under tough circumstances.
    • Develops talent – Develops people to meet both their career goals and the organization’s goals.
    • Drives engagement – Creates a climate where people are motivated to do their best to help the organization achieve its objectives.
    • Interpersonal savvy – Relating openly and comfortably with diverse groups of people.
  • Technical knowledge and skills:
    • Excellent clinical skills.
    • Knowledge and experience in a managed care delivery system.
    • Knowledge of clinical outcomes and quality improvement processes.
    • Experience of population risk management or complex chronic disease care management.
    • History of being a natural teacher to fellow Physicians.
  • Other skills and abilities:
    • Good analytical skills.
    • Ability to build relationships with external organizations.
    • Conflict management and resolution skills.
    • Familiar with, if not proficient in Microsoft Office Suite products, including Excel, Word, PowerPoint and Outlook.
    • Computer skills: Comfortable with the electronic medical record (EMR) and facile with keyboarding.
    • Ability to travel locally, regionally and nationally up to 30% of the time.
  • Spoken and written fluency in English
  • This job requires use and exercise of independent judgment

EDUCATION AND EXPERIENCE CRITERIA:

  • MD or DO in Internal Medicine, Family Medicine, Geriatrics or similar specialty required
  • A minimum of 2 years’ clinical experience required; 3 years preferred.
  • Strongly prefer one (1) years’ previous experience as Medical Director or equivalent with a Medicare or Medicaid patient population
  • Board eligibility is required.
  • Board Certified in Internal Medicine, Family Medicine, Geriatrics or similar is preferred, but hires may have other sub-specialty training and board certification.
  • Current, active license to practice medicine in State of employment.
  • High performing physician with a proven track record of clinical leadership experience.
  • Must have completed all internal physician training and have attained partnership.
  • Experience with population risk management or complex chronic disease care management.
  • Experience working with interdisciplinary teams in quality improvement and/or medical/healthcare leadership activities preferred.
  • Preferred to be an existing high performing PCP partner and/or Medical Director within the ChenMed core model, with a proven ability to manage a panel of >400 patients with outstanding clinical, customer service and cost outcomes. Preferred to have been with the organization >2 years, be a recognized leader amongst peers, and can lead teams in quality and performance improvement initiatives.
  • If specialty, has demonstrated leadership within his/her specialty and delivered superior outcomes, with a proven ability to deliver primary care in our model.

PAY RANGE:

$238,832 - $341,189 Salary

EMPLOYEE BENEFITS

We’re ChenMed and we’re transforming healthcare for seniors and changing America’s healthcare for the better.  Family-owned and physician-led, our unique approach allows us to improve the health and well-being of the populations we serve. We’re growing rapidly as we seek to rescue more and more seniors from inadequate health care. 

ChenMed is changing lives for the people we serve and the people we hire.  With great compensation, comprehensive benefits, career development and advancement opportunities and so much more, our employees enjoy great work-life balance and opportunities to grow.  Join our team who make a difference in people’s lives every single day.

Current Employee apply HERE

Current Contingent Worker please see job aid HERE to apply

#LI-Onsite
View On Company Site
Medical Director
ChenMed
louisville, ky

We’re unique.  You should be, too.

We’re changing lives every day.  For both our patients and our team members. Are you innovative and entrepreneurial minded? Is your work ethic and ambition off the charts?  Do you inspire others with your kindness and joy?

We’re different than most primary care providers. We’re rapidly expanding and we need great people to join our team.

The Clinical Director will directly supervise and train primary care providers (PCPs) in his/her assigned center. The incumbent in this role is accountable for maximizing overall core model execution, including improving clinical quality, efficiency, outcomes, and clinician/patient satisfaction. In addition to being accountable for the overall clinical outcomes of his/her assigned center, they will have a portion of their time allocated to direct patient care as a PCP and/or other clinical duties (amount dependent on number of direct reports). The remainder of their time is allocated to leadership responsibilities, including PCP performance, engagement, and building a strong clinical-operations synergy and culture. The allocation of time is dependent on several factors, including PCP capacity, market needs, size of centers, patient membership, and Market Clinical Director direction.

ESSENTIAL JOB DUTIES/RESPONSIBILITIES:

  • Independently provides care for patients with acute and chronic illnesses encountered in older adult patients.
  • Takes full accountability for patient care and outcomes and appropriately seeks consultation from specialists when needed, though will still stay involved in, and be responsible for, the detailed care of the patient.
  • Engages with the hospitalist whenever one of their patients is in the hospital (regardless of whether the hospitalist works for ChenMed or not).
  • Responsible for assessment, diagnosis, treatment, management, education, health promotion and care coordination and documentation for patients with acute and complex chronic health needs.
  • Leads their care team consisting of care promoter (medical assistant), care facilitator, and care coordinator for patients able to come to the office.
  • For patients that are unable to come to the office—in hospital, SNF, LTC or homebound, engages with the transitional care team and others including case managers, acute and transitional-care physicians, and other resources that may be available depending on the market.
  • Leads Super Huddle (SH) and Transforming Care Meeting (TCM) weekly, as well as supports Center Manager/Center General Manager center clinical leader and/or market clinical leader is not available, based on guidance from Market Chief Medical Officer. Fills in as needed for center clinical leadership needs, including monitoring daily center census as part of joint center accountability for outcomes.
  • Plays an active role in the management of their center and helps cover for other providers who may be out for various reasons. It is also expected that each Clinical Director will take an active role as needed in recruiting patients for the center and recruiting and interviewing additional providers for the company.
  • Managing, mentoring and coaching PCPs in his/her assigned center to deliver outstanding clinical outcomes, including sampling other PCP’s daily huddles within their center
  • Leadership rounding with the PCPs (reduced involvement of market clinical leader)
  • Partnering with Center Operations Director/Market General Manager to drive continued improvement of center financial performance, and helping increase center membership
  • Performs other duties as assigned and modified at manager’s discretion.

KNOWLEDGE, SKILLS AND ABILITIES:

  • Proficient in Microsoft Office Suite products including Word, Excel, PowerPoint and Outlook, plus a variety of other applications used in the company
  • Ability and willingness to travel locally as needed in their market, if applicable, nationally for initial training (2 weeks) and then occasionally regionally and nationally for recruiting or training purposes
  • Fluency in English, verbal and written. There may be jobs in some centers that require fluency in other languages, and this will be made known at the time of application.
  • This job requires use and exercise of independent judgment

EDUCATION AND EXPERIENCE CRITERIA:

  • MD or DO in Internal Medicine, Family Medicine, Geriatrics, or similar specialty required
  • Current, active MD licensure in State of employment is required
  • A minimum of 1-year clinical experience in geriatric, adult or family practice setting preferred, with Lead PCP ideally being a ChenMed PCP Partner
  • Completion of Chen Medical training, including Masterful Conversations and meeting facilitation, as part of the individual development plan
  • Board certification in Internal Medicine, Family Medicine, Geriatrics or similar specialty is preferred, Board Eligibility is required
  • Once Board certified, PCP will maintain board certification in their terminal specialty by doing necessary MOC, CME and/or retaking board exams as required
  • Must have a current DEA number for schedule II-V controlled substances
  • Basic Life Support (BLS) certification from the American Heart Association (AMA) or American Red Cross required w/in first 90 days of employment

PAY RANGE:

$231,876 - $331,251 Salary

EMPLOYEE BENEFITS

We’re ChenMed and we’re transforming healthcare for seniors and changing America’s healthcare for the better.  Family-owned and physician-led, our unique approach allows us to improve the health and well-being of the populations we serve. We’re growing rapidly as we seek to rescue more and more seniors from inadequate health care. 

ChenMed is changing lives for the people we serve and the people we hire.  With great compensation, comprehensive benefits, career development and advancement opportunities and so much more, our employees enjoy great work-life balance and opportunities to grow.  Join our team who make a difference in people’s lives every single day.

Current Employee apply HERE

Current Contingent Worker please see job aid HERE to apply

#LI-Onsite
View On Company Site
Associate - Center Clinical Director
ChenMed
west memphis, ar

We’re unique.  You should be, too.

We’re changing lives every day.  For both our patients and our team members. Are you innovative and entrepreneurial minded? Is your work ethic and ambition off the charts?  Do you inspire others with your kindness and joy?

We’re different than most primary care providers. We’re rapidly expanding and we need great people to join our team.

The Associate Market Clinical Director will directly supervise, performance manage and train Clinical Directors within in his/her assigned market. The incumbent in this role is accountable for center performance objectives, P&L, growth, and culture. In addition to being accountable for the overall clinical outcomes of his/her assigned market, they will have a portion of their time allocated to direct patient care as a PCP and/or other clinical duties. The remainder of their time allocated to leadership responsibilities including Clinical Director performance, engagement, building a strong clinical-operations synergy and culture. The allocation of time is dependent on several factors including PCP capacity, market needs, size of centers, patient membership and Regional President direction.

ESSENTIAL JOB DUTIES/RESPONSIBILITIES:

  • Directs accountability for clinical outcomes and day-to-day management of Medical Directors in multiple centers within assigned market, with regular presence in the centers under direct management, and under the supervision of the Regional President.
  • Ensures successful clinical operations and meeting/exceeding plan market earnings.
  • Manages, mentors and coaches Medical Directors in his/her assigned market to deliver outstanding clinical outcomes.
  • Oversees and facilitates talent development of the PCPs, NPs, and Medical Directors in his/her centers including, but not limited to leading facilitated practice (physician shadowing/coaching), conducting 1:1s with direct reports, executing leadership development plans and performance management.
  • Cultivates a center-level physician culture that is fully aligned with and delivering on the ChenMed core model, core values & behaviors and service standards.
  • Assists Clinical COE in training of new practitioners within the assigned centers.
  • Participates in recruiting and interviewing PCP and specialist candidates.
  • Partners with Clinical COE and Talent Acquisition to support clinical talent lifecycle to accelerate Clinical talent growth, including hiring of PCPs, NPs, and Medical Directors, managing, and mentoring physicians, role modeling exemplary clinical leadership.
  • Establishes and supports the development and cultivation of successful relationships with payers, specialists, the community, and hospitals, among others, and driving a social media presence locally, as part of the core responsibilities for the role
  • Monitors and supports overall market culture, responding with urgency to workplace concerns.
  • Reviews/approves center-level referrals and provides back-up for market referral and delegated utilization authorizations.

Other duties as assigned and modified at Regional President’s discretion, which may include:

  • Assists Regional President with market quality and performance improvement initiatives.
  • Oversees monthly scorecard reviews and in conjunction with Clinical Leadership, for delivery of quarterly clinical metric analysis.
  • Provides training to other ChenMed entities, as needed.
  • Develops deep relationships with providers and key stakeholders in the market.
  • Uses the understanding of the local market dynamics to drive clinical initiatives.
  • Builds clinical credibility and trust to deepen relationships.
  • Assists with implementation of cost reduction and market clinical strategies.
  • Delivers outstanding clinical outcomes and service to patient panel as a PCP (20%).
  • Performs other duties as assigned and modified at manager’s discretion.

KNOWLEDGE, SKILLS AND ABILITIES:

  • Consistently demonstrates the following behavioral competencies:
    • Customer focus – Builds strong customer relationships and delivers customer-centric solutions.
    • Demonstrates self-awareness – Uses a combination of feedback and reflection to gain productive insight into personal strengths and weaknesses.
    • Ensures accountability – Holds self and others accountable to meet commitments.
    • Drives results – Consistently achieves results, even under tough circumstances.
    • Develops talent – Develops people to meet both their career goals and the organization’s goals.
    • Drives engagement – Creates a climate where people are motivated to do their best to help the organization achieve its objectives.
    • Interpersonal savvy – Relating openly and comfortably with diverse groups of people.
  • Technical knowledge and skills:
    • Excellent clinical skills.
    • Knowledge and experience in a managed care delivery system.
    • Knowledge of clinical outcomes and quality improvement processes.
    • Experience of population risk management or complex chronic disease care management.
    • History of being a natural teacher to fellow Physicians.
  • Other skills and abilities:
    • Good analytical skills.
    • Ability to build relationships with external organizations.
    • Conflict management and resolution skills.
    • Familiar with, if not proficient in Microsoft Office Suite products, including Excel, Word, PowerPoint and Outlook.
    • Computer skills: Comfortable with the electronic medical record (EMR) and facile with keyboarding.
    • Ability to travel locally, regionally and nationally up to 30% of the time.
  • Spoken and written fluency in English
  • This job requires use and exercise of independent judgment

EDUCATION AND EXPERIENCE CRITERIA:

  • MD or DO in Internal Medicine, Family Medicine, Geriatrics or similar specialty required
  • A minimum of 2 years’ clinical experience required; 3 years preferred.
  • Strongly prefer one (1) years’ previous experience as Medical Director or equivalent with a Medicare or Medicaid patient population
  • Board eligibility is required.
  • Board Certified in Internal Medicine, Family Medicine, Geriatrics or similar is preferred, but hires may have other sub-specialty training and board certification.
  • Current, active license to practice medicine in State of employment.
  • High performing physician with a proven track record of clinical leadership experience.
  • Must have completed all internal physician training and have attained partnership.
  • Experience with population risk management or complex chronic disease care management.
  • Experience working with interdisciplinary teams in quality improvement and/or medical/healthcare leadership activities preferred.
  • Preferred to be an existing high performing PCP partner and/or Medical Director within the ChenMed core model, with a proven ability to manage a panel of >400 patients with outstanding clinical, customer service and cost outcomes. Preferred to have been with the organization >2 years, be a recognized leader amongst peers, and can lead teams in quality and performance improvement initiatives.
  • If specialty, has demonstrated leadership within his/her specialty and delivered superior outcomes, with a proven ability to deliver primary care in our model.

PAY RANGE:

$238,832 - $341,189 Salary

EMPLOYEE BENEFITS

We’re ChenMed and we’re transforming healthcare for seniors and changing America’s healthcare for the better.  Family-owned and physician-led, our unique approach allows us to improve the health and well-being of the populations we serve. We’re growing rapidly as we seek to rescue more and more seniors from inadequate health care. 

ChenMed is changing lives for the people we serve and the people we hire.  With great compensation, comprehensive benefits, career development and advancement opportunities and so much more, our employees enjoy great work-life balance and opportunities to grow.  Join our team who make a difference in people’s lives every single day.

Current Employee apply HERE

Current Contingent Worker please see job aid HERE to apply

#LI-Onsite
View On Company Site
Center Clinical Director (Associate)
ChenMed
port charlotte, fl

We’re unique.  You should be, too.

We’re changing lives every day.  For both our patients and our team members. Are you innovative and entrepreneurial minded? Is your work ethic and ambition off the charts?  Do you inspire others with your kindness and joy?

We’re different than most primary care providers. We’re rapidly expanding and we need great people to join our team.

The Clinical Director will directly supervise and train primary care providers (PCPs) in his/her assigned center. The incumbent in this role is accountable for maximizing overall core model execution, including improving clinical quality, efficiency, outcomes, and clinician/patient satisfaction. In addition to being accountable for the overall clinical outcomes of his/her assigned center, they will have a portion of their time allocated to direct patient care as a PCP and/or other clinical duties (amount dependent on number of direct reports). The remainder of their time is allocated to leadership responsibilities, including PCP performance, engagement, and building a strong clinical-operations synergy and culture. The allocation of time is dependent on several factors, including PCP capacity, market needs, size of centers, patient membership, and Market Clinical Director direction.

ESSENTIAL JOB DUTIES/RESPONSIBILITIES:

  • Independently provides care for patients with acute and chronic illnesses encountered in older adult patients.
  • Takes full accountability for patient care and outcomes and appropriately seeks consultation from specialists when needed, though will still stay involved in, and be responsible for, the detailed care of the patient.
  • Engages with the hospitalist whenever one of their patients is in the hospital (regardless of whether the hospitalist works for ChenMed or not).
  • Responsible for assessment, diagnosis, treatment, management, education, health promotion and care coordination and documentation for patients with acute and complex chronic health needs.
  • Leads their care team consisting of care promoter (medical assistant), care facilitator, and care coordinator for patients able to come to the office.
  • For patients that are unable to come to the office—in hospital, SNF, LTC or homebound, engages with the transitional care team and others including case managers, acute and transitional-care physicians, and other resources that may be available depending on the market.
  • Leads Super Huddle (SH) and Transforming Care Meeting (TCM) weekly, as well as supports Center Manager/Center General Manager center clinical leader and/or market clinical leader is not available, based on guidance from Market Chief Medical Officer. Fills in as needed for center clinical leadership needs, including monitoring daily center census as part of joint center accountability for outcomes.
  • Plays an active role in the management of their center and helps cover for other providers who may be out for various reasons. It is also expected that each Clinical Director will take an active role as needed in recruiting patients for the center and recruiting and interviewing additional providers for the company.
  • Managing, mentoring and coaching PCPs in his/her assigned center to deliver outstanding clinical outcomes, including sampling other PCP’s daily huddles within their center
  • Leadership rounding with the PCPs (reduced involvement of market clinical leader)
  • Partnering with Center Operations Director/Market General Manager to drive continued improvement of center financial performance, and helping increase center membership
  • Performs other duties as assigned and modified at manager’s discretion.

KNOWLEDGE, SKILLS AND ABILITIES:

  • Proficient in Microsoft Office Suite products including Word, Excel, PowerPoint and Outlook, plus a variety of other applications used in the company
  • Ability and willingness to travel locally as needed in their market, if applicable, nationally for initial training (2 weeks) and then occasionally regionally and nationally for recruiting or training purposes
  • Fluency in English, verbal and written. There may be jobs in some centers that require fluency in other languages, and this will be made known at the time of application.
  • This job requires use and exercise of independent judgment

EDUCATION AND EXPERIENCE CRITERIA:

  • MD or DO in Internal Medicine, Family Medicine, Geriatrics, or similar specialty required
  • Current, active MD licensure in State of employment is required
  • A minimum of 1-year clinical experience in geriatric, adult or family practice setting preferred, with Lead PCP ideally being a ChenMed PCP Partner
  • Completion of Chen Medical training, including Masterful Conversations and meeting facilitation, as part of the individual development plan
  • Board certification in Internal Medicine, Family Medicine, Geriatrics or similar specialty is preferred, Board Eligibility is required
  • Once Board certified, PCP will maintain board certification in their terminal specialty by doing necessary MOC, CME and/or retaking board exams as required
  • Must have a current DEA number for schedule II-V controlled substances
  • Basic Life Support (BLS) certification from the American Heart Association (AMA) or American Red Cross required w/in first 90 days of employment

PAY RANGE:

$231,876 - $331,251 Salary

EMPLOYEE BENEFITS

We’re ChenMed and we’re transforming healthcare for seniors and changing America’s healthcare for the better.  Family-owned and physician-led, our unique approach allows us to improve the health and well-being of the populations we serve. We’re growing rapidly as we seek to rescue more and more seniors from inadequate health care. 

ChenMed is changing lives for the people we serve and the people we hire.  With great compensation, comprehensive benefits, career development and advancement opportunities and so much more, our employees enjoy great work-life balance and opportunities to grow.  Join our team who make a difference in people’s lives every single day.

Current Employee apply HERE

Current Contingent Worker please see job aid HERE to apply

#LI-Onsite
View On Company Site
Medical Manager
ChenMed
gretna, la

We’re unique.  You should be, too.

We’re changing lives every day.  For both our patients and our team members. Are you innovative and entrepreneurial minded? Is your work ethic and ambition off the charts?  Do you inspire others with your kindness and joy?

We’re different than most primary care providers. We’re rapidly expanding and we need great people to join our team.

The Associate Market Clinical Director will directly supervise, performance manage and train Clinical Directors within in his/her assigned market. The incumbent in this role is accountable for center performance objectives, P&L, growth, and culture. In addition to being accountable for the overall clinical outcomes of his/her assigned market, they will have a portion of their time allocated to direct patient care as a PCP and/or other clinical duties. The remainder of their time allocated to leadership responsibilities including Clinical Director performance, engagement, building a strong clinical-operations synergy and culture. The allocation of time is dependent on several factors including PCP capacity, market needs, size of centers, patient membership and Regional President direction.

ESSENTIAL JOB DUTIES/RESPONSIBILITIES:

  • Directs accountability for clinical outcomes and day-to-day management of Medical Directors in multiple centers within assigned market, with regular presence in the centers under direct management, and under the supervision of the Regional President.
  • Ensures successful clinical operations and meeting/exceeding plan market earnings.
  • Manages, mentors and coaches Medical Directors in his/her assigned market to deliver outstanding clinical outcomes.
  • Oversees and facilitates talent development of the PCPs, NPs, and Medical Directors in his/her centers including, but not limited to leading facilitated practice (physician shadowing/coaching), conducting 1:1s with direct reports, executing leadership development plans and performance management.
  • Cultivates a center-level physician culture that is fully aligned with and delivering on the ChenMed core model, core values & behaviors and service standards.
  • Assists Clinical COE in training of new practitioners within the assigned centers.
  • Participates in recruiting and interviewing PCP and specialist candidates.
  • Partners with Clinical COE and Talent Acquisition to support clinical talent lifecycle to accelerate Clinical talent growth, including hiring of PCPs, NPs, and Medical Directors, managing, and mentoring physicians, role modeling exemplary clinical leadership.
  • Establishes and supports the development and cultivation of successful relationships with payers, specialists, the community, and hospitals, among others, and driving a social media presence locally, as part of the core responsibilities for the role
  • Monitors and supports overall market culture, responding with urgency to workplace concerns.
  • Reviews/approves center-level referrals and provides back-up for market referral and delegated utilization authorizations.

Other duties as assigned and modified at Regional President’s discretion, which may include:

  • Assists Regional President with market quality and performance improvement initiatives.
  • Oversees monthly scorecard reviews and in conjunction with Clinical Leadership, for delivery of quarterly clinical metric analysis.
  • Provides training to other ChenMed entities, as needed.
  • Develops deep relationships with providers and key stakeholders in the market.
  • Uses the understanding of the local market dynamics to drive clinical initiatives.
  • Builds clinical credibility and trust to deepen relationships.
  • Assists with implementation of cost reduction and market clinical strategies.
  • Delivers outstanding clinical outcomes and service to patient panel as a PCP (20%).
  • Performs other duties as assigned and modified at manager’s discretion.

KNOWLEDGE, SKILLS AND ABILITIES:

  • Consistently demonstrates the following behavioral competencies:
    • Customer focus – Builds strong customer relationships and delivers customer-centric solutions.
    • Demonstrates self-awareness – Uses a combination of feedback and reflection to gain productive insight into personal strengths and weaknesses.
    • Ensures accountability – Holds self and others accountable to meet commitments.
    • Drives results – Consistently achieves results, even under tough circumstances.
    • Develops talent – Develops people to meet both their career goals and the organization’s goals.
    • Drives engagement – Creates a climate where people are motivated to do their best to help the organization achieve its objectives.
    • Interpersonal savvy – Relating openly and comfortably with diverse groups of people.
  • Technical knowledge and skills:
    • Excellent clinical skills.
    • Knowledge and experience in a managed care delivery system.
    • Knowledge of clinical outcomes and quality improvement processes.
    • Experience of population risk management or complex chronic disease care management.
    • History of being a natural teacher to fellow Physicians.
  • Other skills and abilities:
    • Good analytical skills.
    • Ability to build relationships with external organizations.
    • Conflict management and resolution skills.
    • Familiar with, if not proficient in Microsoft Office Suite products, including Excel, Word, PowerPoint and Outlook.
    • Computer skills: Comfortable with the electronic medical record (EMR) and facile with keyboarding.
    • Ability to travel locally, regionally and nationally up to 30% of the time.
  • Spoken and written fluency in English
  • This job requires use and exercise of independent judgment

EDUCATION AND EXPERIENCE CRITERIA:

  • MD or DO in Internal Medicine, Family Medicine, Geriatrics or similar specialty required
  • A minimum of 2 years’ clinical experience required; 3 years preferred.
  • Strongly prefer one (1) years’ previous experience as Medical Director or equivalent with a Medicare or Medicaid patient population
  • Board eligibility is required.
  • Board Certified in Internal Medicine, Family Medicine, Geriatrics or similar is preferred, but hires may have other sub-specialty training and board certification.
  • Current, active license to practice medicine in State of employment.
  • High performing physician with a proven track record of clinical leadership experience.
  • Must have completed all internal physician training and have attained partnership.
  • Experience with population risk management or complex chronic disease care management.
  • Experience working with interdisciplinary teams in quality improvement and/or medical/healthcare leadership activities preferred.
  • Preferred to be an existing high performing PCP partner and/or Medical Director within the ChenMed core model, with a proven ability to manage a panel of >400 patients with outstanding clinical, customer service and cost outcomes. Preferred to have been with the organization >2 years, be a recognized leader amongst peers, and can lead teams in quality and performance improvement initiatives.
  • If specialty, has demonstrated leadership within his/her specialty and delivered superior outcomes, with a proven ability to deliver primary care in our model.

PAY RANGE:

$238,832 - $341,189 Salary

EMPLOYEE BENEFITS

We’re ChenMed and we’re transforming healthcare for seniors and changing America’s healthcare for the better.  Family-owned and physician-led, our unique approach allows us to improve the health and well-being of the populations we serve. We’re growing rapidly as we seek to rescue more and more seniors from inadequate health care. 

ChenMed is changing lives for the people we serve and the people we hire.  With great compensation, comprehensive benefits, career development and advancement opportunities and so much more, our employees enjoy great work-life balance and opportunities to grow.  Join our team who make a difference in people’s lives every single day.

Current Employee apply HERE

Current Contingent Worker please see job aid HERE to apply

#LI-Onsite
View On Company Site
Associate Medical Director
ChenMed
louisville, ky

We’re unique.  You should be, too.

We’re changing lives every day.  For both our patients and our team members. Are you innovative and entrepreneurial minded? Is your work ethic and ambition off the charts?  Do you inspire others with your kindness and joy?

We’re different than most primary care providers. We’re rapidly expanding and we need great people to join our team.

The Clinical Director will directly supervise and train primary care providers (PCPs) in his/her assigned center. The incumbent in this role is accountable for maximizing overall core model execution, including improving clinical quality, efficiency, outcomes, and clinician/patient satisfaction. In addition to being accountable for the overall clinical outcomes of his/her assigned center, they will have a portion of their time allocated to direct patient care as a PCP and/or other clinical duties (amount dependent on number of direct reports). The remainder of their time is allocated to leadership responsibilities, including PCP performance, engagement, and building a strong clinical-operations synergy and culture. The allocation of time is dependent on several factors, including PCP capacity, market needs, size of centers, patient membership, and Market Clinical Director direction.

ESSENTIAL JOB DUTIES/RESPONSIBILITIES:

  • Independently provides care for patients with acute and chronic illnesses encountered in older adult patients.
  • Takes full accountability for patient care and outcomes and appropriately seeks consultation from specialists when needed, though will still stay involved in, and be responsible for, the detailed care of the patient.
  • Engages with the hospitalist whenever one of their patients is in the hospital (regardless of whether the hospitalist works for ChenMed or not).
  • Responsible for assessment, diagnosis, treatment, management, education, health promotion and care coordination and documentation for patients with acute and complex chronic health needs.
  • Leads their care team consisting of care promoter (medical assistant), care facilitator, and care coordinator for patients able to come to the office.
  • For patients that are unable to come to the office—in hospital, SNF, LTC or homebound, engages with the transitional care team and others including case managers, acute and transitional-care physicians, and other resources that may be available depending on the market.
  • Leads Super Huddle (SH) and Transforming Care Meeting (TCM) weekly, as well as supports Center Manager/Center General Manager center clinical leader and/or market clinical leader is not available, based on guidance from Market Chief Medical Officer. Fills in as needed for center clinical leadership needs, including monitoring daily center census as part of joint center accountability for outcomes.
  • Plays an active role in the management of their center and helps cover for other providers who may be out for various reasons. It is also expected that each Clinical Director will take an active role as needed in recruiting patients for the center and recruiting and interviewing additional providers for the company.
  • Managing, mentoring and coaching PCPs in his/her assigned center to deliver outstanding clinical outcomes, including sampling other PCP’s daily huddles within their center
  • Leadership rounding with the PCPs (reduced involvement of market clinical leader)
  • Partnering with Center Operations Director/Market General Manager to drive continued improvement of center financial performance, and helping increase center membership
  • Performs other duties as assigned and modified at manager’s discretion.

KNOWLEDGE, SKILLS AND ABILITIES:

  • Proficient in Microsoft Office Suite products including Word, Excel, PowerPoint and Outlook, plus a variety of other applications used in the company
  • Ability and willingness to travel locally as needed in their market, if applicable, nationally for initial training (2 weeks) and then occasionally regionally and nationally for recruiting or training purposes
  • Fluency in English, verbal and written. There may be jobs in some centers that require fluency in other languages, and this will be made known at the time of application.
  • This job requires use and exercise of independent judgment

EDUCATION AND EXPERIENCE CRITERIA:

  • MD or DO in Internal Medicine, Family Medicine, Geriatrics, or similar specialty required
  • Current, active MD licensure in State of employment is required
  • A minimum of 1-year clinical experience in geriatric, adult or family practice setting preferred, with Lead PCP ideally being a ChenMed PCP Partner
  • Completion of Chen Medical training, including Masterful Conversations and meeting facilitation, as part of the individual development plan
  • Board certification in Internal Medicine, Family Medicine, Geriatrics or similar specialty is preferred, Board Eligibility is required
  • Once Board certified, PCP will maintain board certification in their terminal specialty by doing necessary MOC, CME and/or retaking board exams as required
  • Must have a current DEA number for schedule II-V controlled substances
  • Basic Life Support (BLS) certification from the American Heart Association (AMA) or American Red Cross required w/in first 90 days of employment

PAY RANGE:

$238,832 - $341,189 Salary

EMPLOYEE BENEFITS

We’re ChenMed and we’re transforming healthcare for seniors and changing America’s healthcare for the better.  Family-owned and physician-led, our unique approach allows us to improve the health and well-being of the populations we serve. We’re growing rapidly as we seek to rescue more and more seniors from inadequate health care. 

ChenMed is changing lives for the people we serve and the people we hire.  With great compensation, comprehensive benefits, career development and advancement opportunities and so much more, our employees enjoy great work-life balance and opportunities to grow.  Join our team who make a difference in people’s lives every single day.

Current Employee apply HERE

Current Contingent Worker please see job aid HERE to apply

#LI-Onsite
View On Company Site
Market Clinical Director
ChenMed
louisville, ky

We’re unique.  You should be, too.

We’re changing lives every day.  For both our patients and our team members. Are you innovative and entrepreneurial minded? Is your work ethic and ambition off the charts?  Do you inspire others with your kindness and joy?

We’re different than most primary care providers. We’re rapidly expanding and we need great people to join our team.

The Market Clinical Director will directly supervise, performance manage and train Clinical Directors within in his/her assigned market. The incumbent in this role is accountable for center performance objectives, P&L, growth, and culture. In addition to being accountable for the overall clinical outcomes of his/her assigned market, they will have a portion of their time allocated to direct patient care as a PCP and/or other clinical duties. The remainder of their time allocated to leadership responsibilities including Clinical Director performance, engagement, building a strong clinical-operations synergy and culture. The allocation of time is dependent on several factors including PCP capacity, market needs, size of centers, patient membership and Regional President direction

ESSENTIAL JOB DUTIES/RESPONSIBILITIES:

  • Directs accountability for clinical outcomes and day-to-day management of Medical Directors in multiple centers within assigned market, with regular presence in the centers under direct management, and under the supervision of the Regional President.
  • Ensures successful clinical operations and meeting/exceeding plan market earnings.
  • Manages, mentors and coaches Medical Directors in his/her assigned market to deliver outstanding clinical outcomes.
  • Oversees and facilitates talent development of the PCPs, NPs, and Medical Directors in his/her centers including, but not limited to leading facilitated practice (physician shadowing/coaching), conducting 1:1s with direct reports, executing leadership development plans and performance management.
  • Cultivates a center-level physician culture that is fully aligned with and delivering on the ChenMed core model, core values & behaviors and service standards.
  • Assists Clinical COE in training of new practitioners within the assigned centers.
  • Participates in recruiting and interviewing PCP and specialist candidates.
  • Partners with Clinical COE and Talent Acquisition to support clinical talent lifecycle to accelerate Clinical talent growth, including hiring of PCPs, NPs, and Medical Directors, managing, and mentoring physicians, role modeling exemplary clinical leadership.
  • Establishes and supports the development and cultivation of successful relationships with payers, specialists, the community, and hospitals, among others, and driving a social media presence locally, as part of the core responsibilities for the role
  • Monitors and supports overall market culture, responding with urgency to workplace concerns.
  • Reviews/approves center-level referrals and provides back-up for market referral and delegated utilization authorizations.

Other duties as assigned and modified at Regional President’s discretion, which may include:

  • Assists Regional President with market quality and performance improvement initiatives.
  • Oversees monthly scorecard reviews and in conjunction with Clinical Leadership, for delivery of quarterly clinical metric analysis.
  • Provides training to other ChenMed entities, as needed.
  • Develops deep relationships with providers and key stakeholders in the market.
  • Uses the understanding of the local market dynamics to drive clinical initiatives.
  • Builds clinical credibility and trust to deepen relationships.
  • Assists with implementation of cost reduction and market clinical strategies.
  • Delivers outstanding clinical outcomes and service to patient panel as a PCP (20%).
  • Performs other duties as assigned and modified at manager’s discretion.

KNOWLEDGE, SKILLS AND ABILITIES:

  • Consistently demonstrates the following behavioral competencies:
    • Customer focus – Builds strong customer relationships and delivers customer-centric solutions.
    • Demonstrates self-awareness – Uses a combination of feedback and reflection to gain productive insight into personal strengths and weaknesses.
    • Ensures accountability – Holds self and others accountable to meet commitments.
    • Drives results – Consistently achieves results, even under tough circumstances.
    • Develops talent – Develops people to meet both their career goals and the organization’s goals.
    • Drives engagement – Creates a climate where people are motivated to do their best to help the organization achieve its objectives.
    • Interpersonal savvy – Relating openly and comfortably with diverse groups of people.
  • Technical knowledge and skills:
    • Excellent clinical skills.
    • Knowledge and experience in a managed care delivery system.
    • Knowledge of clinical outcomes and quality improvement processes.
    • Experience of population risk management or complex chronic disease care management.
    • History of being a natural teacher to fellow Physicians.
  • Other skills and abilities:
    • Good analytical skills.
    • Ability to build relationships with external organizations.
    • Conflict management and resolution skills.
    • Familiar with, if not proficient in Microsoft Office Suite products, including Excel, Word, PowerPoint and Outlook.
    • Computer skills: Comfortable with the electronic medical record (EMR) and facile with keyboarding.
    • Ability to travel locally, regionally and nationally up to 30% of the time.
  • Spoken and written fluency in English
  • This job requires use and exercise of independent judgment

EDUCATION AND EXPERIENCE CRITERIA:

  • MD or DO in Internal Medicine, Family Medicine, Geriatrics or similar specialty required
  • A minimum of 3 years’ clinical experience required; 5 years preferred.
  • Strongly prefer two (2) years’ previous experience as Medical Director or equivalent with a Medicare or Medicaid patient population
  • Board eligibility is required.
  • Board Certified in Internal Medicine, Family Medicine, Geriatrics or similar is preferred, but hires may have other sub-specialty training and board certification.
  • Current, active license to practice medicine in State of employment.
  • High performing physician with a proven track record of clinical leadership experience.
  • Must have completed all internal physician training and have attained partnership.
  • Experience with population risk management or complex chronic disease care management.
  • Experience working with interdisciplinary teams in quality improvement and/or medical/healthcare leadership activities preferred.
  • Preferred to be an existing high performing PCP partner and/or Medical Director within the ChenMed core model, with a proven ability to manage a panel of >400 patients with outstanding clinical, customer service and cost outcomes. Preferred to have been with the organization >2 years, be a recognized leader amongst peers, and can lead teams in quality and performance improvement initiatives.
  • If specialty, has demonstrated leadership within his/her specialty and delivered superior outcomes, with a proven ability to deliver primary care in our model.

PAY RANGE:

$270,461 - $386,372 Salary

EMPLOYEE BENEFITS

We’re ChenMed and we’re transforming healthcare for seniors and changing America’s healthcare for the better.  Family-owned and physician-led, our unique approach allows us to improve the health and well-being of the populations we serve. We’re growing rapidly as we seek to rescue more and more seniors from inadequate health care. 

ChenMed is changing lives for the people we serve and the people we hire.  With great compensation, comprehensive benefits, career development and advancement opportunities and so much more, our employees enjoy great work-life balance and opportunities to grow.  Join our team who make a difference in people’s lives every single day.

Current Employee apply HERE

Current Contingent Worker please see job aid HERE to apply

#LI-Onsite
View On Company Site
Center Clinical Director, Associate
ChenMed
norfolk, va

We’re unique.  You should be, too.

We’re changing lives every day.  For both our patients and our team members. Are you innovative and entrepreneurial minded? Is your work ethic and ambition off the charts?  Do you inspire others with your kindness and joy?

We’re different than most primary care providers. We’re rapidly expanding and we need great people to join our team.

The Clinical Director will directly supervise and train primary care providers (PCPs) in his/her assigned center. The incumbent in this role is accountable for maximizing overall core model execution, including improving clinical quality, efficiency, outcomes, and clinician/patient satisfaction. In addition to being accountable for the overall clinical outcomes of his/her assigned center, they will have a portion of their time allocated to direct patient care as a PCP and/or other clinical duties (amount dependent on number of direct reports). The remainder of their time is allocated to leadership responsibilities, including PCP performance, engagement, and building a strong clinical-operations synergy and culture. The allocation of time is dependent on several factors, including PCP capacity, market needs, size of centers, patient membership, and Market Clinical Director direction.

ESSENTIAL JOB DUTIES/RESPONSIBILITIES:

  • Independently provides care for patients with acute and chronic illnesses encountered in older adult patients.
  • Takes full accountability for patient care and outcomes and appropriately seeks consultation from specialists when needed, though will still stay involved in, and be responsible for, the detailed care of the patient.
  • Engages with the hospitalist whenever one of their patients is in the hospital (regardless of whether the hospitalist works for ChenMed or not).
  • Responsible for assessment, diagnosis, treatment, management, education, health promotion and care coordination and documentation for patients with acute and complex chronic health needs.
  • Leads their care team consisting of care promoter (medical assistant), care facilitator, and care coordinator for patients able to come to the office.
  • For patients that are unable to come to the office—in hospital, SNF, LTC or homebound, engages with the transitional care team and others including case managers, acute and transitional-care physicians, and other resources that may be available depending on the market.
  • Leads Super Huddle (SH) and Transforming Care Meeting (TCM) weekly, as well as supports Center Manager/Center General Manager center clinical leader and/or market clinical leader is not available, based on guidance from Market Chief Medical Officer. Fills in as needed for center clinical leadership needs, including monitoring daily center census as part of joint center accountability for outcomes.
  • Plays an active role in the management of their center and helps cover for other providers who may be out for various reasons. It is also expected that each Clinical Director will take an active role as needed in recruiting patients for the center and recruiting and interviewing additional providers for the company.
  • Managing, mentoring and coaching PCPs in his/her assigned center to deliver outstanding clinical outcomes, including sampling other PCP’s daily huddles within their center
  • Leadership rounding with the PCPs (reduced involvement of market clinical leader)
  • Partnering with Center Operations Director/Market General Manager to drive continued improvement of center financial performance, and helping increase center membership
  • Performs other duties as assigned and modified at manager’s discretion.

KNOWLEDGE, SKILLS AND ABILITIES:

  • Proficient in Microsoft Office Suite products including Word, Excel, PowerPoint and Outlook, plus a variety of other applications used in the company
  • Ability and willingness to travel locally as needed in their market, if applicable, nationally for initial training (2 weeks) and then occasionally regionally and nationally for recruiting or training purposes
  • Fluency in English, verbal and written. There may be jobs in some centers that require fluency in other languages, and this will be made known at the time of application.
  • This job requires use and exercise of independent judgment

EDUCATION AND EXPERIENCE CRITERIA:

  • MD or DO in Internal Medicine, Family Medicine, Geriatrics, or similar specialty required
  • Current, active MD licensure in State of employment is required
  • A minimum of 1-year clinical experience in geriatric, adult or family practice setting preferred, with Lead PCP ideally being a ChenMed PCP Partner
  • Completion of Chen Medical training, including Masterful Conversations and meeting facilitation, as part of the individual development plan
  • Board certification in Internal Medicine, Family Medicine, Geriatrics or similar specialty is preferred, Board Eligibility is required
  • Once Board certified, PCP will maintain board certification in their terminal specialty by doing necessary MOC, CME and/or retaking board exams as required
  • Must have a current DEA number for schedule II-V controlled substances
  • Basic Life Support (BLS) certification from the American Heart Association (AMA) or American Red Cross required w/in first 90 days of employment

PAY RANGE:

$238,832 - $341,189 Salary

EMPLOYEE BENEFITS

We’re ChenMed and we’re transforming healthcare for seniors and changing America’s healthcare for the better.  Family-owned and physician-led, our unique approach allows us to improve the health and well-being of the populations we serve. We’re growing rapidly as we seek to rescue more and more seniors from inadequate health care. 

ChenMed is changing lives for the people we serve and the people we hire.  With great compensation, comprehensive benefits, career development and advancement opportunities and so much more, our employees enjoy great work-life balance and opportunities to grow.  Join our team who make a difference in people’s lives every single day.

Current Employee apply HERE

Current Contingent Worker please see job aid HERE to apply

#LI-Onsite
View On Company Site
Associate Chief Medical Officer
ChenMed
louisville, ky

We’re unique.  You should be, too.

We’re changing lives every day.  For both our patients and our team members. Are you innovative and entrepreneurial minded? Is your work ethic and ambition off the charts?  Do you inspire others with your kindness and joy?

We’re different than most primary care providers. We’re rapidly expanding and we need great people to join our team.

The Clinical Director will directly supervise and train primary care providers (PCPs) in his/her assigned center. The incumbent in this role is accountable for maximizing overall core model execution, including improving clinical quality, efficiency, outcomes, and clinician/patient satisfaction. In addition to being accountable for the overall clinical outcomes of his/her assigned center, they will have a portion of their time allocated to direct patient care as a PCP and/or other clinical duties (amount dependent on number of direct reports). The remainder of their time is allocated to leadership responsibilities, including PCP performance, engagement, and building a strong clinical-operations synergy and culture. The allocation of time is dependent on several factors, including PCP capacity, market needs, size of centers, patient membership, and Market Clinical Director direction.

ESSENTIAL JOB DUTIES/RESPONSIBILITIES:

  • Independently provides care for patients with acute and chronic illnesses encountered in older adult patients.
  • Takes full accountability for patient care and outcomes and appropriately seeks consultation from specialists when needed, though will still stay involved in, and be responsible for, the detailed care of the patient.
  • Engages with the hospitalist whenever one of their patients is in the hospital (regardless of whether the hospitalist works for ChenMed or not).
  • Responsible for assessment, diagnosis, treatment, management, education, health promotion and care coordination and documentation for patients with acute and complex chronic health needs.
  • Leads their care team consisting of care promoter (medical assistant), care facilitator, and care coordinator for patients able to come to the office.
  • For patients that are unable to come to the office—in hospital, SNF, LTC or homebound, engages with the transitional care team and others including case managers, acute and transitional-care physicians, and other resources that may be available depending on the market.
  • Leads Super Huddle (SH) and Transforming Care Meeting (TCM) weekly, as well as supports Center Manager/Center General Manager center clinical leader and/or market clinical leader is not available, based on guidance from Market Chief Medical Officer. Fills in as needed for center clinical leadership needs, including monitoring daily center census as part of joint center accountability for outcomes.
  • Plays an active role in the management of their center and helps cover for other providers who may be out for various reasons. It is also expected that each Clinical Director will take an active role as needed in recruiting patients for the center and recruiting and interviewing additional providers for the company.
  • Managing, mentoring and coaching PCPs in his/her assigned center to deliver outstanding clinical outcomes, including sampling other PCP’s daily huddles within their center
  • Leadership rounding with the PCPs (reduced involvement of market clinical leader)
  • Partnering with Center Operations Director/Market General Manager to drive continued improvement of center financial performance, and helping increase center membership
  • Performs other duties as assigned and modified at manager’s discretion.

KNOWLEDGE, SKILLS AND ABILITIES:

  • Proficient in Microsoft Office Suite products including Word, Excel, PowerPoint and Outlook, plus a variety of other applications used in the company
  • Ability and willingness to travel locally as needed in their market, if applicable, nationally for initial training (2 weeks) and then occasionally regionally and nationally for recruiting or training purposes
  • Fluency in English, verbal and written. There may be jobs in some centers that require fluency in other languages, and this will be made known at the time of application.
  • This job requires use and exercise of independent judgment

EDUCATION AND EXPERIENCE CRITERIA:

  • MD or DO in Internal Medicine, Family Medicine, Geriatrics, or similar specialty required
  • Current, active MD licensure in State of employment is required
  • A minimum of 1-year clinical experience in geriatric, adult or family practice setting preferred, with Lead PCP ideally being a ChenMed PCP Partner
  • Completion of Chen Medical training, including Masterful Conversations and meeting facilitation, as part of the individual development plan
  • Board certification in Internal Medicine, Family Medicine, Geriatrics or similar specialty is preferred, Board Eligibility is required
  • Once Board certified, PCP will maintain board certification in their terminal specialty by doing necessary MOC, CME and/or retaking board exams as required
  • Must have a current DEA number for schedule II-V controlled substances
  • Basic Life Support (BLS) certification from the American Heart Association (AMA) or American Red Cross required w/in first 90 days of employment

PAY RANGE:

$238,832 - $341,189 Salary

EMPLOYEE BENEFITS

We’re ChenMed and we’re transforming healthcare for seniors and changing America’s healthcare for the better.  Family-owned and physician-led, our unique approach allows us to improve the health and well-being of the populations we serve. We’re growing rapidly as we seek to rescue more and more seniors from inadequate health care. 

ChenMed is changing lives for the people we serve and the people we hire.  With great compensation, comprehensive benefits, career development and advancement opportunities and so much more, our employees enjoy great work-life balance and opportunities to grow.  Join our team who make a difference in people’s lives every single day.

Current Employee apply HERE

Current Contingent Worker please see job aid HERE to apply

#LI-Onsite
View On Company Site
Associate Chief Clinical Officer
ChenMed
louisville, ky

We’re unique.  You should be, too.

We’re changing lives every day.  For both our patients and our team members. Are you innovative and entrepreneurial minded? Is your work ethic and ambition off the charts?  Do you inspire others with your kindness and joy?

We’re different than most primary care providers. We’re rapidly expanding and we need great people to join our team.

The Clinical Director will directly supervise and train primary care providers (PCPs) in his/her assigned center. The incumbent in this role is accountable for maximizing overall core model execution, including improving clinical quality, efficiency, outcomes, and clinician/patient satisfaction. In addition to being accountable for the overall clinical outcomes of his/her assigned center, they will have a portion of their time allocated to direct patient care as a PCP and/or other clinical duties (amount dependent on number of direct reports). The remainder of their time is allocated to leadership responsibilities, including PCP performance, engagement, and building a strong clinical-operations synergy and culture. The allocation of time is dependent on several factors, including PCP capacity, market needs, size of centers, patient membership, and Market Clinical Director direction.

ESSENTIAL JOB DUTIES/RESPONSIBILITIES:

  • Independently provides care for patients with acute and chronic illnesses encountered in older adult patients.
  • Takes full accountability for patient care and outcomes and appropriately seeks consultation from specialists when needed, though will still stay involved in, and be responsible for, the detailed care of the patient.
  • Engages with the hospitalist whenever one of their patients is in the hospital (regardless of whether the hospitalist works for ChenMed or not).
  • Responsible for assessment, diagnosis, treatment, management, education, health promotion and care coordination and documentation for patients with acute and complex chronic health needs.
  • Leads their care team consisting of care promoter (medical assistant), care facilitator, and care coordinator for patients able to come to the office.
  • For patients that are unable to come to the office—in hospital, SNF, LTC or homebound, engages with the transitional care team and others including case managers, acute and transitional-care physicians, and other resources that may be available depending on the market.
  • Leads Super Huddle (SH) and Transforming Care Meeting (TCM) weekly, as well as supports Center Manager/Center General Manager center clinical leader and/or market clinical leader is not available, based on guidance from Market Chief Medical Officer. Fills in as needed for center clinical leadership needs, including monitoring daily center census as part of joint center accountability for outcomes.
  • Plays an active role in the management of their center and helps cover for other providers who may be out for various reasons. It is also expected that each Clinical Director will take an active role as needed in recruiting patients for the center and recruiting and interviewing additional providers for the company.
  • Managing, mentoring and coaching PCPs in his/her assigned center to deliver outstanding clinical outcomes, including sampling other PCP’s daily huddles within their center
  • Leadership rounding with the PCPs (reduced involvement of market clinical leader)
  • Partnering with Center Operations Director/Market General Manager to drive continued improvement of center financial performance, and helping increase center membership
  • Performs other duties as assigned and modified at manager’s discretion.

KNOWLEDGE, SKILLS AND ABILITIES:

  • Proficient in Microsoft Office Suite products including Word, Excel, PowerPoint and Outlook, plus a variety of other applications used in the company
  • Ability and willingness to travel locally as needed in their market, if applicable, nationally for initial training (2 weeks) and then occasionally regionally and nationally for recruiting or training purposes
  • Fluency in English, verbal and written. There may be jobs in some centers that require fluency in other languages, and this will be made known at the time of application.
  • This job requires use and exercise of independent judgment

EDUCATION AND EXPERIENCE CRITERIA:

  • MD or DO in Internal Medicine, Family Medicine, Geriatrics, or similar specialty required
  • Current, active MD licensure in State of employment is required
  • A minimum of 1-year clinical experience in geriatric, adult or family practice setting preferred, with Lead PCP ideally being a ChenMed PCP Partner
  • Completion of Chen Medical training, including Masterful Conversations and meeting facilitation, as part of the individual development plan
  • Board certification in Internal Medicine, Family Medicine, Geriatrics or similar specialty is preferred, Board Eligibility is required
  • Once Board certified, PCP will maintain board certification in their terminal specialty by doing necessary MOC, CME and/or retaking board exams as required
  • Must have a current DEA number for schedule II-V controlled substances
  • Basic Life Support (BLS) certification from the American Heart Association (AMA) or American Red Cross required w/in first 90 days of employment

PAY RANGE:

$238,832 - $341,189 Salary

EMPLOYEE BENEFITS

We’re ChenMed and we’re transforming healthcare for seniors and changing America’s healthcare for the better.  Family-owned and physician-led, our unique approach allows us to improve the health and well-being of the populations we serve. We’re growing rapidly as we seek to rescue more and more seniors from inadequate health care. 

ChenMed is changing lives for the people we serve and the people we hire.  With great compensation, comprehensive benefits, career development and advancement opportunities and so much more, our employees enjoy great work-life balance and opportunities to grow.  Join our team who make a difference in people’s lives every single day.

Current Employee apply HERE

Current Contingent Worker please see job aid HERE to apply

#LI-Onsite
View On Company Site
Associate Center Clinical Director - Ft Myers, FL
ChenMed
fort myers, fl

We’re unique.  You should be, too.

We’re changing lives every day.  For both our patients and our team members. Are you innovative and entrepreneurial minded? Is your work ethic and ambition off the charts?  Do you inspire others with your kindness and joy?

We’re different than most primary care providers. We’re rapidly expanding and we need great people to join our team.

The Associate Center Clinical Director will directly supervise and train primary care providers (PCPs) in his/her assigned center. The incumbent in this role is accountable for maximizing overall core model execution, including improving clinical quality, efficiency, outcomes, and clinician/patient satisfaction. In addition to being accountable for the overall clinical outcomes of his/her assigned center, they will have a portion of their time allocated to direct patient care as a PCP and/or other clinical duties (amount dependent on number of direct reports). The remainder of their time is allocated to leadership responsibilities, including PCP performance, engagement, and building a strong clinical-operations synergy and culture. The allocation of time is dependent on several factors, including PCP capacity, market needs, size of centers, patient membership, and Market Clinical Director direction.

ESSENTIAL JOB DUTIES/RESPONSIBILITIES:

  • Independently provides care for patients with acute and chronic illnesses encountered in older adult patients.

  • Takes full accountability for patient care and outcomes and appropriately seeks consultation from specialists when needed, though will still stay involved in, and be responsible for, the detailed care of the patient.

  • Engages with the hospitalist whenever one of their patients is in the hospital (regardless of whether the hospitalist works for ChenMed or not).

  • Responsible for assessment, diagnosis, treatment, management, education, health promotion and care coordination and documentation for patients with acute and complex chronic health needs.

  • Leads their care team consisting of care promoter (medical assistant), care facilitator, and care coordinator for patients able to come to the office.

  • For patients that are unable to come to the office—in hospital, SNF, LTC or homebound, engages with the transitional care team and others including case managers, acute and transitional-care physicians, and other resources that may be available depending on the market.

  • Leads Super Huddle (SH) and Transforming Care Meeting (TCM) weekly, as well as supports Center Manager/Center General Manager center clinical leader and/or market clinical leader is not available, based on guidance from Market Chief Medical Officer. Fills in as needed for center clinical leadership needs, including monitoring daily center census as part of joint center accountability for outcomes.

  • Plays an active role in the management of their center and helps cover for other providers who may be out for various reasons. It is also expected that each Clinical Director will take an active role as needed in recruiting patients for the center and recruiting and interviewing additional providers for the company.

  • Managing, mentoring and coaching PCPs in his/her assigned center to deliver outstanding clinical outcomes, including sampling other PCP’s daily huddles within their center

  • Leadership rounding with the PCPs (reduced involvement of market clinical leader)

  • Partnering with Center Operations Director/Market General Manager to drive continued improvement of center financial performance, and helping increase center membership

  • Performs other duties as assigned and modified at manager’s discretion

KNOWLEDGE, SKILLS AND ABILITIES:

  • Proficient in Microsoft Office Suite products including Word, Excel, PowerPoint and Outlook, plus a variety of other applications used in the company

  • Ability and willingness to travel locally as needed in their market, if applicable, nationally for initial training (2 weeks) and then occasionally regionally and nationally for recruiting or training purposes

  • Fluency in English, verbal and written. There may be jobs in some centers that require fluency in other languages, and this will be made known at the time of application.

  • This job requires use and exercise of independent judgment

EDUCATION AND EXPERIENCE CRITERIA:

  • MD or DO in Internal Medicine, Family Medicine, Geriatrics, or similar specialty required

  • Current, active MD licensure in State of employment is required

  • A minimum of 1-year clinical experience in geriatric, adult or family practice setting preferred, with Lead PCP ideally being a ChenMed PCP Partner

  • Completion of Chen Medical training, including Masterful Conversations and meeting facilitation, as part of the individual development plan

  • Board certification in Internal Medicine, Family Medicine, Geriatrics or similar specialty is preferred, Board Eligibility is required

  • Once Board certified, PCP will maintain board certification in their terminal specialty by doing necessary MOC, CME and/or retaking board exams as required

  • Must have a current DEA number for schedule II-V controlled substances

  • Basic Life Support (BLS) certification from the American Heart Association (AMA) or American Red Cross required w/in first 90 days of employment

PAY RANGE:

$231,876 - $331,251 Salary

EMPLOYEE BENEFITS

We’re ChenMed and we’re transforming healthcare for seniors and changing America’s healthcare for the better.  Family-owned and physician-led, our unique approach allows us to improve the health and well-being of the populations we serve. We’re growing rapidly as we seek to rescue more and more seniors from inadequate health care. 

ChenMed is changing lives for the people we serve and the people we hire.  With great compensation, comprehensive benefits, career development and advancement opportunities and so much more, our employees enjoy great work-life balance and opportunities to grow.  Join our team who make a difference in people’s lives every single day.

Current Employee apply HERE

Current Contingent Worker please see job aid HERE to apply

#LI-Onsite
View On Company Site
Tax Accountant - Retail Location
Intuit
hoffman estates, illinois
OverviewIntuit is seeking highly motivated individuals to join our dynamic team as dedicated year-round TurboTax Retail Experts in one of our TurboTax Retail or Flagship locations across the United States. This unique opportunity combines tax expertise, entrepreneurial spirit, and community engagement to help customers navigate their tax needs. As a TurboTax - Retail Expert, you will serve as a trusted advisor, empowering customers to achieve positive financial outcomes while supporting Intuit's mission of "Powering Prosperity Around the World." -
About the Role: In this role, you will work on-site from a TurboTax Retail or Flagship location as part of a collaborative team of financial experts, serving in-person customers who use Intuit TurboTax products.
You will serve customers in-person using Intuit TurboTax products. You will leverage your tax expertise to provide full service tax return preparation, tax advice, calculations, and software/product support. Your ability to demonstrate understanding of each customer's unique situation, and connect with them on a personal level is critical to alleviating the stress some may feel when tackling their taxes.
Additionally, you will play a key role in growing TurboTax's client base within the local community, attracting new clients, establishing long-term relationships, and driving customer loyalty. You will leverage TurboTax marketing support and software to empower you in building a thriving business that fosters prosperity for both you and your community.
This role is non-exempt and requires onsite presence at a TurboTax location in the United States. -
What You'll Do:
Be a Proactive Community Ambassador
* Enthusiastically represent TurboTax locally, serving as a fixture and public face of TurboTax in the community.
* Engage with new prospects, nurture leads, and convert prospects into long-term clients through proactive outreach.
* Lead and participate with the support of TurboTax in local marketing, making the topic of taxes accessible and approachable. -
Provide Tax Expertise -
* Give hands-on tax advice and complete preparation services for TurboTax customers, handling simple to complex tax situations (e.g., personal and business income, deductions optimization, amendments). -
* Facilitate discovery sessions and tax reviews to uncover deductions, minimize tax liabilities, maximize refunds, and provide future tax planning advice. -
* Utilize resources such as government websites, professional tools, and team expertise to deliver accurate tax solutions in personalized everyday language. -
Deliver a Best in Class Customer Experience
* Create an exceptional customer experience through professionalism, and genuine interest in helping clients achieve their financial goals (e.g., saving for retirement, college funds, weddings, or vacations). -
* Connect with people to build the long-term trust that turns a one-time transaction into a loyal, multi-year relationship.
* Interact with customers both in-person and through Intuit's state-of-the-art video communication tools. -
* Address client inquiries while helping them overcome tax-related challenges.
What You Get: As a TurboTax - Retail Expert, you'll receive access to exceptional company benefits and resources, including: -401(k) Savings Plan with company matching, paid sick time, Employee Stock Purchase Plan, E&O Insurance provided by Intuit, Employee Assistance Programdiscounts on Intuit products including a free copy of TurboTax, ongoing collaboration opportunities with TurboTax's network of growth-minded professionals and marketing support -
Key QualificationsWho You Are:
* Active, unrestricted EA, CPA, or attorney license with strong tax preparation experience with deep knowledge of tax law preferred. -
* Have an active Preparer Tax Identification Number (PTIN) as required by law to file taxes.
* Must possess or be able to obtain any related State licenses, certificates, permits, or bonds
* Minimum of 3 years of paid experience filing 30 or more federal and state individual 1040 tax returns per tax season using professional tax preparation software.
* Familiarity with Circular 230
* Must be comfortable working onsite at a TurboTax retail or flagship location, Sunday through Saturday, for a minimum of 20 hours per week. Operating hours are subject to change and will likely scale up during periods of peak customer demand.
* Interest in building a local and online social presence as a TurboTax Expert, creating accessible tax-related content and resources for your community in accordance with Intuit's policies
* Bilingual (English/Spanish) communication skills are a plus
* Experience in holistic tax advisory services beyond tax filing
* Must be willing to wear a TurboTax uniform
* Must be willing to work in a front facing retail environment
Attributes & Skills: -
* Passionate about empowering customers and helping them overcome the complexities of taxation.
* Passionate about your local community and excited to work with Intuit to engage with and build Intuit's presence in your local community (e.g., speaking at events, building a local and online social presence, creating content such as tax tips and educational videos). -
* Entrepreneurial and self-driven with a business ownership mindset to grow your customer portfolio.
* Exceptional customer service skills, high empathy, and a friendly, professional demeanor.
* Excited to be showcased as a TurboTax Expert in local and national marketing efforts.
* Strong verbal and written communication skills.
* Ability to work in a fast-paced environment independently while managing multiple priorities.
* Proficient with technology, including tax preparation software and CRM/sales tools.
Additional Requirements:Must reside within the United States.Must possess or be able to obtain any related State licenses, certificates, permits, or bonds.
Intuit provides a competitive compensation package with a strong pay for performance rewards approach. The expected base pay range for this position is:Illinois $31.00 - $34.50This position will be eligible for a cash bonus, equity rewards and benefits, in accordance with our applicable plans and programs (see more about our compensation and benefits at ). Pay offered is based on factors such as job-related knowledge, skills, experience, and work location. To drive ongoing pay equity for employees, Intuit conducts regular comparisons across categories of ethnicity and gender.
View On Company Site
Tax Accountant - Retail Location
Intuit
northbrook, illinois
OverviewIntuit is seeking highly motivated individuals to join our dynamic team as dedicated year-round TurboTax Retail Experts in one of our TurboTax Retail or Flagship locations across the United States. This unique opportunity combines tax expertise, entrepreneurial spirit, and community engagement to help customers navigate their tax needs. As a TurboTax - Retail Expert, you will serve as a trusted advisor, empowering customers to achieve positive financial outcomes while supporting Intuit's mission of "Powering Prosperity Around the World." -
About the Role: In this role, you will work on-site from a TurboTax Retail or Flagship location as part of a collaborative team of financial experts, serving in-person customers who use Intuit TurboTax products.
You will serve customers in-person using Intuit TurboTax products. You will leverage your tax expertise to provide full service tax return preparation, tax advice, calculations, and software/product support. Your ability to demonstrate understanding of each customer's unique situation, and connect with them on a personal level is critical to alleviating the stress some may feel when tackling their taxes.
Additionally, you will play a key role in growing TurboTax's client base within the local community, attracting new clients, establishing long-term relationships, and driving customer loyalty. You will leverage TurboTax marketing support and software to empower you in building a thriving business that fosters prosperity for both you and your community.
This role is non-exempt and requires onsite presence at a TurboTax location in the United States. -
What You'll Do:
Be a Proactive Community Ambassador
* Enthusiastically represent TurboTax locally, serving as a fixture and public face of TurboTax in the community.
* Engage with new prospects, nurture leads, and convert prospects into long-term clients through proactive outreach.
* Lead and participate with the support of TurboTax in local marketing, making the topic of taxes accessible and approachable. -
Provide Tax Expertise -
* Give hands-on tax advice and complete preparation services for TurboTax customers, handling simple to complex tax situations (e.g., personal and business income, deductions optimization, amendments). -
* Facilitate discovery sessions and tax reviews to uncover deductions, minimize tax liabilities, maximize refunds, and provide future tax planning advice. -
* Utilize resources such as government websites, professional tools, and team expertise to deliver accurate tax solutions in personalized everyday language. -
Deliver a Best in Class Customer Experience
* Create an exceptional customer experience through professionalism, and genuine interest in helping clients achieve their financial goals (e.g., saving for retirement, college funds, weddings, or vacations). -
* Connect with people to build the long-term trust that turns a one-time transaction into a loyal, multi-year relationship.
* Interact with customers both in-person and through Intuit's state-of-the-art video communication tools. -
* Address client inquiries while helping them overcome tax-related challenges.
What You Get: As a TurboTax - Retail Expert, you'll receive access to exceptional company benefits and resources, including: -401(k) Savings Plan with company matching, paid sick time, Employee Stock Purchase Plan, E&O Insurance provided by Intuit, Employee Assistance Programdiscounts on Intuit products including a free copy of TurboTax, ongoing collaboration opportunities with TurboTax's network of growth-minded professionals and marketing support -
Key QualificationsWho You Are:
* Active, unrestricted EA, CPA, or attorney license with strong tax preparation experience with deep knowledge of tax law preferred. -
* Have an active Preparer Tax Identification Number (PTIN) as required by law to file taxes.
* Must possess or be able to obtain any related State licenses, certificates, permits, or bonds
* Minimum of 3 years of paid experience filing 30 or more federal and state individual 1040 tax returns per tax season using professional tax preparation software.
* Familiarity with Circular 230
* Must be comfortable working onsite at a TurboTax retail or flagship location, Sunday through Saturday, for a minimum of 20 hours per week. Operating hours are subject to change and will likely scale up during periods of peak customer demand.
* Interest in building a local and online social presence as a TurboTax Expert, creating accessible tax-related content and resources for your community in accordance with Intuit's policies
* Bilingual (English/Spanish) communication skills are a plus
* Experience in holistic tax advisory services beyond tax filing
* Must be willing to wear a TurboTax uniform
* Must be willing to work in a front facing retail environment
Attributes & Skills: -
* Passionate about empowering customers and helping them overcome the complexities of taxation.
* Passionate about your local community and excited to work with Intuit to engage with and build Intuit's presence in your local community (e.g., speaking at events, building a local and online social presence, creating content such as tax tips and educational videos). -
* Entrepreneurial and self-driven with a business ownership mindset to grow your customer portfolio.
* Exceptional customer service skills, high empathy, and a friendly, professional demeanor.
* Excited to be showcased as a TurboTax Expert in local and national marketing efforts.
* Strong verbal and written communication skills.
* Ability to work in a fast-paced environment independently while managing multiple priorities.
* Proficient with technology, including tax preparation software and CRM/sales tools.
Additional Requirements:Must reside within the United States.Must possess or be able to obtain any related State licenses, certificates, permits, or bonds.
Intuit provides a competitive compensation package with a strong pay for performance rewards approach. The expected base pay range for this position is:Illinois $31.00 - $34.50This position will be eligible for a cash bonus, equity rewards and benefits, in accordance with our applicable plans and programs (see more about our compensation and benefits at ). Pay offered is based on factors such as job-related knowledge, skills, experience, and work location. To drive ongoing pay equity for employees, Intuit conducts regular comparisons across categories of ethnicity and gender.
View On Company Site
Senior Tax Expert - Retail
Intuit
palatine, illinois
OverviewIntuit is seeking highly motivated individuals to join our dynamic team as dedicated year-round TurboTax Retail Experts in one of our TurboTax Retail or Flagship locations across the United States. This unique opportunity combines tax expertise, entrepreneurial spirit, and community engagement to help customers navigate their tax needs. As a TurboTax - Retail Expert, you will serve as a trusted advisor, empowering customers to achieve positive financial outcomes while supporting Intuit's mission of "Powering Prosperity Around the World." -
About the Role: In this role, you will work on-site from a TurboTax Retail or Flagship location as part of a collaborative team of financial experts, serving in-person customers who use Intuit TurboTax products.
You will serve customers in-person using Intuit TurboTax products. You will leverage your tax expertise to provide full service tax return preparation, tax advice, calculations, and software/product support. Your ability to demonstrate understanding of each customer's unique situation, and connect with them on a personal level is critical to alleviating the stress some may feel when tackling their taxes.
Additionally, you will play a key role in growing TurboTax's client base within the local community, attracting new clients, establishing long-term relationships, and driving customer loyalty. You will leverage TurboTax marketing support and software to empower you in building a thriving business that fosters prosperity for both you and your community.
This role is non-exempt and requires onsite presence at a TurboTax location in the United States. -
What You'll Do:
Be a Proactive Community Ambassador
* Enthusiastically represent TurboTax locally, serving as a fixture and public face of TurboTax in the community.
* Engage with new prospects, nurture leads, and convert prospects into long-term clients through proactive outreach.
* Lead and participate with the support of TurboTax in local marketing, making the topic of taxes accessible and approachable. -
Provide Tax Expertise -
* Give hands-on tax advice and complete preparation services for TurboTax customers, handling simple to complex tax situations (e.g., personal and business income, deductions optimization, amendments). -
* Facilitate discovery sessions and tax reviews to uncover deductions, minimize tax liabilities, maximize refunds, and provide future tax planning advice. -
* Utilize resources such as government websites, professional tools, and team expertise to deliver accurate tax solutions in personalized everyday language. -
Deliver a Best in Class Customer Experience
* Create an exceptional customer experience through professionalism, and genuine interest in helping clients achieve their financial goals (e.g., saving for retirement, college funds, weddings, or vacations). -
* Connect with people to build the long-term trust that turns a one-time transaction into a loyal, multi-year relationship.
* Interact with customers both in-person and through Intuit's state-of-the-art video communication tools. -
* Address client inquiries while helping them overcome tax-related challenges.
What You Get: As a TurboTax - Retail Expert, you'll receive access to exceptional company benefits and resources, including: -401(k) Savings Plan with company matching, paid sick time, Employee Stock Purchase Plan, E&O Insurance provided by Intuit, Employee Assistance Programdiscounts on Intuit products including a free copy of TurboTax, ongoing collaboration opportunities with TurboTax's network of growth-minded professionals and marketing support -
Key QualificationsWho You Are:
* Active, unrestricted EA, CPA, or attorney license with strong tax preparation experience with deep knowledge of tax law preferred. -
* Have an active Preparer Tax Identification Number (PTIN) as required by law to file taxes.
* Must possess or be able to obtain any related State licenses, certificates, permits, or bonds
* Minimum of 3 years of paid experience filing 30 or more federal and state individual 1040 tax returns per tax season using professional tax preparation software.
* Familiarity with Circular 230
* Must be comfortable working onsite at a TurboTax retail or flagship location, Sunday through Saturday, for a minimum of 20 hours per week. Operating hours are subject to change and will likely scale up during periods of peak customer demand.
* Interest in building a local and online social presence as a TurboTax Expert, creating accessible tax-related content and resources for your community in accordance with Intuit's policies
* Bilingual (English/Spanish) communication skills are a plus
* Experience in holistic tax advisory services beyond tax filing
* Must be willing to wear a TurboTax uniform
* Must be willing to work in a front facing retail environment
Attributes & Skills: -
* Passionate about empowering customers and helping them overcome the complexities of taxation.
* Passionate about your local community and excited to work with Intuit to engage with and build Intuit's presence in your local community (e.g., speaking at events, building a local and online social presence, creating content such as tax tips and educational videos). -
* Entrepreneurial and self-driven with a business ownership mindset to grow your customer portfolio.
* Exceptional customer service skills, high empathy, and a friendly, professional demeanor.
* Excited to be showcased as a TurboTax Expert in local and national marketing efforts.
* Strong verbal and written communication skills.
* Ability to work in a fast-paced environment independently while managing multiple priorities.
* Proficient with technology, including tax preparation software and CRM/sales tools.
Additional Requirements:Must reside within the United States.Must possess or be able to obtain any related State licenses, certificates, permits, or bonds.
Intuit provides a competitive compensation package with a strong pay for performance rewards approach. The expected base pay range for this position is:Illinois $31.00 - $34.50This position will be eligible for a cash bonus, equity rewards and benefits, in accordance with our applicable plans and programs (see more about our compensation and benefits at ). Pay offered is based on factors such as job-related knowledge, skills, experience, and work location. To drive ongoing pay equity for employees, Intuit conducts regular comparisons across categories of ethnicity and gender.
View On Company Site
Experienced Tax Expert - In-Store
Intuit
downers grove, illinois
OverviewIntuit is seeking highly motivated individuals to join our dynamic team as dedicated year-round TurboTax Retail Experts in one of our TurboTax Retail or Flagship locations across the United States. This unique opportunity combines tax expertise, entrepreneurial spirit, and community engagement to help customers navigate their tax needs. As a TurboTax - Retail Expert, you will serve as a trusted advisor, empowering customers to achieve positive financial outcomes while supporting Intuit's mission of "Powering Prosperity Around the World." -
About the Role: In this role, you will work on-site from a TurboTax Retail or Flagship location as part of a collaborative team of financial experts, serving in-person customers who use Intuit TurboTax products.
You will serve customers in-person using Intuit TurboTax products. You will leverage your tax expertise to provide full service tax return preparation, tax advice, calculations, and software/product support. Your ability to demonstrate understanding of each customer's unique situation, and connect with them on a personal level is critical to alleviating the stress some may feel when tackling their taxes.
Additionally, you will play a key role in growing TurboTax's client base within the local community, attracting new clients, establishing long-term relationships, and driving customer loyalty. You will leverage TurboTax marketing support and software to empower you in building a thriving business that fosters prosperity for both you and your community.
This role is non-exempt and requires onsite presence at a TurboTax location in the United States. -
What You'll Do:
Be a Proactive Community Ambassador
* Enthusiastically represent TurboTax locally, serving as a fixture and public face of TurboTax in the community.
* Engage with new prospects, nurture leads, and convert prospects into long-term clients through proactive outreach.
* Lead and participate with the support of TurboTax in local marketing, making the topic of taxes accessible and approachable. -
Provide Tax Expertise -
* Give hands-on tax advice and complete preparation services for TurboTax customers, handling simple to complex tax situations (e.g., personal and business income, deductions optimization, amendments). -
* Facilitate discovery sessions and tax reviews to uncover deductions, minimize tax liabilities, maximize refunds, and provide future tax planning advice. -
* Utilize resources such as government websites, professional tools, and team expertise to deliver accurate tax solutions in personalized everyday language. -
Deliver a Best in Class Customer Experience
* Create an exceptional customer experience through professionalism, and genuine interest in helping clients achieve their financial goals (e.g., saving for retirement, college funds, weddings, or vacations). -
* Connect with people to build the long-term trust that turns a one-time transaction into a loyal, multi-year relationship.
* Interact with customers both in-person and through Intuit's state-of-the-art video communication tools. -
* Address client inquiries while helping them overcome tax-related challenges.
What You Get: As a TurboTax - Retail Expert, you'll receive access to exceptional company benefits and resources, including: -401(k) Savings Plan with company matching, paid sick time, Employee Stock Purchase Plan, E&O Insurance provided by Intuit, Employee Assistance Programdiscounts on Intuit products including a free copy of TurboTax, ongoing collaboration opportunities with TurboTax's network of growth-minded professionals and marketing support -
Key QualificationsWho You Are:
* Active, unrestricted EA, CPA, or attorney license with strong tax preparation experience with deep knowledge of tax law preferred. -
* Have an active Preparer Tax Identification Number (PTIN) as required by law to file taxes.
* Must possess or be able to obtain any related State licenses, certificates, permits, or bonds
* Minimum of 3 years of paid experience filing 30 or more federal and state individual 1040 tax returns per tax season using professional tax preparation software.
* Familiarity with Circular 230
* Must be comfortable working onsite at a TurboTax retail or flagship location, Sunday through Saturday, for a minimum of 20 hours per week. Operating hours are subject to change and will likely scale up during periods of peak customer demand.
* Interest in building a local and online social presence as a TurboTax Expert, creating accessible tax-related content and resources for your community in accordance with Intuit's policies
* Bilingual (English/Spanish) communication skills are a plus
* Experience in holistic tax advisory services beyond tax filing
* Must be willing to wear a TurboTax uniform
* Must be willing to work in a front facing retail environment
Attributes & Skills: -
* Passionate about empowering customers and helping them overcome the complexities of taxation.
* Passionate about your local community and excited to work with Intuit to engage with and build Intuit's presence in your local community (e.g., speaking at events, building a local and online social presence, creating content such as tax tips and educational videos). -
* Entrepreneurial and self-driven with a business ownership mindset to grow your customer portfolio.
* Exceptional customer service skills, high empathy, and a friendly, professional demeanor.
* Excited to be showcased as a TurboTax Expert in local and national marketing efforts.
* Strong verbal and written communication skills.
* Ability to work in a fast-paced environment independently while managing multiple priorities.
* Proficient with technology, including tax preparation software and CRM/sales tools.
Additional Requirements:Must reside within the United States.Must possess or be able to obtain any related State licenses, certificates, permits, or bonds.
Intuit provides a competitive compensation package with a strong pay for performance rewards approach. The expected base pay range for this position is:Illinois $31.00 - $34.50This position will be eligible for a cash bonus, equity rewards and benefits, in accordance with our applicable plans and programs (see more about our compensation and benefits at ). Pay offered is based on factors such as job-related knowledge, skills, experience, and work location. To drive ongoing pay equity for employees, Intuit conducts regular comparisons across categories of ethnicity and gender.
View On Company Site
Retail Tax Expert
Intuit
schaumburg, illinois
OverviewIntuit is seeking highly motivated individuals to join our dynamic team as dedicated year-round TurboTax Retail Experts in one of our TurboTax Retail or Flagship locations across the United States. This unique opportunity combines tax expertise, entrepreneurial spirit, and community engagement to help customers navigate their tax needs. As a TurboTax - Retail Expert, you will serve as a trusted advisor, empowering customers to achieve positive financial outcomes while supporting Intuit's mission of "Powering Prosperity Around the World." -
About the Role: In this role, you will work on-site from a TurboTax Retail or Flagship location as part of a collaborative team of financial experts, serving in-person customers who use Intuit TurboTax products.
You will serve customers in-person using Intuit TurboTax products. You will leverage your tax expertise to provide full service tax return preparation, tax advice, calculations, and software/product support. Your ability to demonstrate understanding of each customer's unique situation, and connect with them on a personal level is critical to alleviating the stress some may feel when tackling their taxes.
Additionally, you will play a key role in growing TurboTax's client base within the local community, attracting new clients, establishing long-term relationships, and driving customer loyalty. You will leverage TurboTax marketing support and software to empower you in building a thriving business that fosters prosperity for both you and your community.
This role is non-exempt and requires onsite presence at a TurboTax location in the United States. -
What You'll Do:
Be a Proactive Community Ambassador
* Enthusiastically represent TurboTax locally, serving as a fixture and public face of TurboTax in the community.
* Engage with new prospects, nurture leads, and convert prospects into long-term clients through proactive outreach.
* Lead and participate with the support of TurboTax in local marketing, making the topic of taxes accessible and approachable. -
Provide Tax Expertise -
* Give hands-on tax advice and complete preparation services for TurboTax customers, handling simple to complex tax situations (e.g., personal and business income, deductions optimization, amendments). -
* Facilitate discovery sessions and tax reviews to uncover deductions, minimize tax liabilities, maximize refunds, and provide future tax planning advice. -
* Utilize resources such as government websites, professional tools, and team expertise to deliver accurate tax solutions in personalized everyday language. -
Deliver a Best in Class Customer Experience
* Create an exceptional customer experience through professionalism, and genuine interest in helping clients achieve their financial goals (e.g., saving for retirement, college funds, weddings, or vacations). -
* Connect with people to build the long-term trust that turns a one-time transaction into a loyal, multi-year relationship.
* Interact with customers both in-person and through Intuit's state-of-the-art video communication tools. -
* Address client inquiries while helping them overcome tax-related challenges.
What You Get: As a TurboTax - Retail Expert, you'll receive access to exceptional company benefits and resources, including: -401(k) Savings Plan with company matching, paid sick time, Employee Stock Purchase Plan, E&O Insurance provided by Intuit, Employee Assistance Programdiscounts on Intuit products including a free copy of TurboTax, ongoing collaboration opportunities with TurboTax's network of growth-minded professionals and marketing support -
Key QualificationsWho You Are:
* Active, unrestricted EA, CPA, or attorney license with strong tax preparation experience with deep knowledge of tax law preferred. -
* Have an active Preparer Tax Identification Number (PTIN) as required by law to file taxes.
* Must possess or be able to obtain any related State licenses, certificates, permits, or bonds
* Minimum of 3 years of paid experience filing 30 or more federal and state individual 1040 tax returns per tax season using professional tax preparation software.
* Familiarity with Circular 230
* Must be comfortable working onsite at a TurboTax retail or flagship location, Sunday through Saturday, for a minimum of 20 hours per week. Operating hours are subject to change and will likely scale up during periods of peak customer demand.
* Interest in building a local and online social presence as a TurboTax Expert, creating accessible tax-related content and resources for your community in accordance with Intuit's policies
* Bilingual (English/Spanish) communication skills are a plus
* Experience in holistic tax advisory services beyond tax filing
* Must be willing to wear a TurboTax uniform
* Must be willing to work in a front facing retail environment
Attributes & Skills: -
* Passionate about empowering customers and helping them overcome the complexities of taxation.
* Passionate about your local community and excited to work with Intuit to engage with and build Intuit's presence in your local community (e.g., speaking at events, building a local and online social presence, creating content such as tax tips and educational videos). -
* Entrepreneurial and self-driven with a business ownership mindset to grow your customer portfolio.
* Exceptional customer service skills, high empathy, and a friendly, professional demeanor.
* Excited to be showcased as a TurboTax Expert in local and national marketing efforts.
* Strong verbal and written communication skills.
* Ability to work in a fast-paced environment independently while managing multiple priorities.
* Proficient with technology, including tax preparation software and CRM/sales tools.
Additional Requirements:Must reside within the United States.Must possess or be able to obtain any related State licenses, certificates, permits, or bonds.
Intuit provides a competitive compensation package with a strong pay for performance rewards approach. The expected base pay range for this position is:Illinois $31.00 - $34.50This position will be eligible for a cash bonus, equity rewards and benefits, in accordance with our applicable plans and programs (see more about our compensation and benefits at ). Pay offered is based on factors such as job-related knowledge, skills, experience, and work location. To drive ongoing pay equity for employees, Intuit conducts regular comparisons across categories of ethnicity and gender.
View On Company Site
Senior Tax Expert - Retail
Intuit
oak brook, illinois
OverviewIntuit is seeking highly motivated individuals to join our dynamic team as dedicated year-round TurboTax Retail Experts in one of our TurboTax Retail or Flagship locations across the United States. This unique opportunity combines tax expertise, entrepreneurial spirit, and community engagement to help customers navigate their tax needs. As a TurboTax - Retail Expert, you will serve as a trusted advisor, empowering customers to achieve positive financial outcomes while supporting Intuit's mission of "Powering Prosperity Around the World." -
About the Role: In this role, you will work on-site from a TurboTax Retail or Flagship location as part of a collaborative team of financial experts, serving in-person customers who use Intuit TurboTax products.
You will serve customers in-person using Intuit TurboTax products. You will leverage your tax expertise to provide full service tax return preparation, tax advice, calculations, and software/product support. Your ability to demonstrate understanding of each customer's unique situation, and connect with them on a personal level is critical to alleviating the stress some may feel when tackling their taxes.
Additionally, you will play a key role in growing TurboTax's client base within the local community, attracting new clients, establishing long-term relationships, and driving customer loyalty. You will leverage TurboTax marketing support and software to empower you in building a thriving business that fosters prosperity for both you and your community.
This role is non-exempt and requires onsite presence at a TurboTax location in the United States. -
What You'll Do:
Be a Proactive Community Ambassador
* Enthusiastically represent TurboTax locally, serving as a fixture and public face of TurboTax in the community.
* Engage with new prospects, nurture leads, and convert prospects into long-term clients through proactive outreach.
* Lead and participate with the support of TurboTax in local marketing, making the topic of taxes accessible and approachable. -
Provide Tax Expertise -
* Give hands-on tax advice and complete preparation services for TurboTax customers, handling simple to complex tax situations (e.g., personal and business income, deductions optimization, amendments). -
* Facilitate discovery sessions and tax reviews to uncover deductions, minimize tax liabilities, maximize refunds, and provide future tax planning advice. -
* Utilize resources such as government websites, professional tools, and team expertise to deliver accurate tax solutions in personalized everyday language. -
Deliver a Best in Class Customer Experience
* Create an exceptional customer experience through professionalism, and genuine interest in helping clients achieve their financial goals (e.g., saving for retirement, college funds, weddings, or vacations). -
* Connect with people to build the long-term trust that turns a one-time transaction into a loyal, multi-year relationship.
* Interact with customers both in-person and through Intuit's state-of-the-art video communication tools. -
* Address client inquiries while helping them overcome tax-related challenges.
What You Get: As a TurboTax - Retail Expert, you'll receive access to exceptional company benefits and resources, including: -401(k) Savings Plan with company matching, paid sick time, Employee Stock Purchase Plan, E&O Insurance provided by Intuit, Employee Assistance Programdiscounts on Intuit products including a free copy of TurboTax, ongoing collaboration opportunities with TurboTax's network of growth-minded professionals and marketing support -
Key QualificationsWho You Are:
* Active, unrestricted EA, CPA, or attorney license with strong tax preparation experience with deep knowledge of tax law preferred. -
* Have an active Preparer Tax Identification Number (PTIN) as required by law to file taxes.
* Must possess or be able to obtain any related State licenses, certificates, permits, or bonds
* Minimum of 3 years of paid experience filing 30 or more federal and state individual 1040 tax returns per tax season using professional tax preparation software.
* Familiarity with Circular 230
* Must be comfortable working onsite at a TurboTax retail or flagship location, Sunday through Saturday, for a minimum of 20 hours per week. Operating hours are subject to change and will likely scale up during periods of peak customer demand.
* Interest in building a local and online social presence as a TurboTax Expert, creating accessible tax-related content and resources for your community in accordance with Intuit's policies
* Bilingual (English/Spanish) communication skills are a plus
* Experience in holistic tax advisory services beyond tax filing
* Must be willing to wear a TurboTax uniform
* Must be willing to work in a front facing retail environment
Attributes & Skills: -
* Passionate about empowering customers and helping them overcome the complexities of taxation.
* Passionate about your local community and excited to work with Intuit to engage with and build Intuit's presence in your local community (e.g., speaking at events, building a local and online social presence, creating content such as tax tips and educational videos). -
* Entrepreneurial and self-driven with a business ownership mindset to grow your customer portfolio.
* Exceptional customer service skills, high empathy, and a friendly, professional demeanor.
* Excited to be showcased as a TurboTax Expert in local and national marketing efforts.
* Strong verbal and written communication skills.
* Ability to work in a fast-paced environment independently while managing multiple priorities.
* Proficient with technology, including tax preparation software and CRM/sales tools.
Additional Requirements:Must reside within the United States.Must possess or be able to obtain any related State licenses, certificates, permits, or bonds.
Intuit provides a competitive compensation package with a strong pay for performance rewards approach. The expected base pay range for this position is:Illinois $31.00 - $34.50This position will be eligible for a cash bonus, equity rewards and benefits, in accordance with our applicable plans and programs (see more about our compensation and benefits at ). Pay offered is based on factors such as job-related knowledge, skills, experience, and work location. To drive ongoing pay equity for employees, Intuit conducts regular comparisons across categories of ethnicity and gender.
View On Company Site
Experienced Tax Expert - In-Store
Intuit
des plaines, illinois
OverviewIntuit is seeking highly motivated individuals to join our dynamic team as dedicated year-round TurboTax Retail Experts in one of our TurboTax Retail or Flagship locations across the United States. This unique opportunity combines tax expertise, entrepreneurial spirit, and community engagement to help customers navigate their tax needs. As a TurboTax - Retail Expert, you will serve as a trusted advisor, empowering customers to achieve positive financial outcomes while supporting Intuit's mission of "Powering Prosperity Around the World." -
About the Role: In this role, you will work on-site from a TurboTax Retail or Flagship location as part of a collaborative team of financial experts, serving in-person customers who use Intuit TurboTax products.
You will serve customers in-person using Intuit TurboTax products. You will leverage your tax expertise to provide full service tax return preparation, tax advice, calculations, and software/product support. Your ability to demonstrate understanding of each customer's unique situation, and connect with them on a personal level is critical to alleviating the stress some may feel when tackling their taxes.
Additionally, you will play a key role in growing TurboTax's client base within the local community, attracting new clients, establishing long-term relationships, and driving customer loyalty. You will leverage TurboTax marketing support and software to empower you in building a thriving business that fosters prosperity for both you and your community.
This role is non-exempt and requires onsite presence at a TurboTax location in the United States. -
What You'll Do:
Be a Proactive Community Ambassador
* Enthusiastically represent TurboTax locally, serving as a fixture and public face of TurboTax in the community.
* Engage with new prospects, nurture leads, and convert prospects into long-term clients through proactive outreach.
* Lead and participate with the support of TurboTax in local marketing, making the topic of taxes accessible and approachable. -
Provide Tax Expertise -
* Give hands-on tax advice and complete preparation services for TurboTax customers, handling simple to complex tax situations (e.g., personal and business income, deductions optimization, amendments). -
* Facilitate discovery sessions and tax reviews to uncover deductions, minimize tax liabilities, maximize refunds, and provide future tax planning advice. -
* Utilize resources such as government websites, professional tools, and team expertise to deliver accurate tax solutions in personalized everyday language. -
Deliver a Best in Class Customer Experience
* Create an exceptional customer experience through professionalism, and genuine interest in helping clients achieve their financial goals (e.g., saving for retirement, college funds, weddings, or vacations). -
* Connect with people to build the long-term trust that turns a one-time transaction into a loyal, multi-year relationship.
* Interact with customers both in-person and through Intuit's state-of-the-art video communication tools. -
* Address client inquiries while helping them overcome tax-related challenges.
What You Get: As a TurboTax - Retail Expert, you'll receive access to exceptional company benefits and resources, including: -401(k) Savings Plan with company matching, paid sick time, Employee Stock Purchase Plan, E&O Insurance provided by Intuit, Employee Assistance Programdiscounts on Intuit products including a free copy of TurboTax, ongoing collaboration opportunities with TurboTax's network of growth-minded professionals and marketing support -
Key QualificationsWho You Are:
* Active, unrestricted EA, CPA, or attorney license with strong tax preparation experience with deep knowledge of tax law preferred. -
* Have an active Preparer Tax Identification Number (PTIN) as required by law to file taxes.
* Must possess or be able to obtain any related State licenses, certificates, permits, or bonds
* Minimum of 3 years of paid experience filing 30 or more federal and state individual 1040 tax returns per tax season using professional tax preparation software.
* Familiarity with Circular 230
* Must be comfortable working onsite at a TurboTax retail or flagship location, Sunday through Saturday, for a minimum of 20 hours per week. Operating hours are subject to change and will likely scale up during periods of peak customer demand.
* Interest in building a local and online social presence as a TurboTax Expert, creating accessible tax-related content and resources for your community in accordance with Intuit's policies
* Bilingual (English/Spanish) communication skills are a plus
* Experience in holistic tax advisory services beyond tax filing
* Must be willing to wear a TurboTax uniform
* Must be willing to work in a front facing retail environment
Attributes & Skills: -
* Passionate about empowering customers and helping them overcome the complexities of taxation.
* Passionate about your local community and excited to work with Intuit to engage with and build Intuit's presence in your local community (e.g., speaking at events, building a local and online social presence, creating content such as tax tips and educational videos). -
* Entrepreneurial and self-driven with a business ownership mindset to grow your customer portfolio.
* Exceptional customer service skills, high empathy, and a friendly, professional demeanor.
* Excited to be showcased as a TurboTax Expert in local and national marketing efforts.
* Strong verbal and written communication skills.
* Ability to work in a fast-paced environment independently while managing multiple priorities.
* Proficient with technology, including tax preparation software and CRM/sales tools.
Additional Requirements:Must reside within the United States.Must possess or be able to obtain any related State licenses, certificates, permits, or bonds.
Intuit provides a competitive compensation package with a strong pay for performance rewards approach. The expected base pay range for this position is:Illinois $31.00 - $34.50This position will be eligible for a cash bonus, equity rewards and benefits, in accordance with our applicable plans and programs (see more about our compensation and benefits at ). Pay offered is based on factors such as job-related knowledge, skills, experience, and work location. To drive ongoing pay equity for employees, Intuit conducts regular comparisons across categories of ethnicity and gender.
View On Company Site
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